the bar was not opened

there's a small bar with pool table and video slots

when we asked they gave us splenda because they didn't have real sugar and then gave us a open bar glass half full of cream

the bar looked like a low getho place

casino inside property outdated windows made it difficult to sleep cause you could hear everything

i had booked for two adults and one kid but i was provided with one double bad which even not

whirl pool jets weren't very strong

the pool area was closed, overgrown and full of trash… and some poor souls clearly lived there on a

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was disgusting and not

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

rooms, clean sheets, nice fitness center and pool/spa, friendly front desk staff

they have a nice gym with thread mill, bike, weights, ball and mirror and windows with natural light in

friendly staff and great location. kids loved the pool.

was delicious and the service was great, but the menu was expensive and too fancy for my kids

minor thing but the water jets in the spa didn't seem to work

staff were friendly. good location to get around region and parking easy.

liked that a hot breakfast was included in the price, and the ability to make coffee / tea anytime in the living

is a restaurant that was where you went for the included breakfast

eshly cleaned), and continental breakfast

the breakfast room was lovely, and the breakfast was very good. self service. as well, the

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

free parking and laundry facilities. staff were friendly and helpful.

called for room service for breakfast and it took more than an hour to have our meal.

facilities are clean and stylish, location is great, on-site amenities are good, restaurant and bar are first-class, nearby services are good

no room service. tv could not rent movies.

the bench in the gym is not balanced. could cause injuries

the room service meal was exceptional and quickly delivered

laundry buckets for garbage

wifi was ok at night, good in the morning.

no password for wifi was given upon registration

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

wifi is extremely

it's expensive to use the snack bar located in the lobby

everything. spa was amazing!!!

the little snack bar available was very handy

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

the staff was super friendly and the little hotel bar was lovely

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel was a

facilities - pool sauna and gym

gym and pool closes at 9pm and don’t open until 9am. may as well not have them.

cleanliness modern look american breakfast included swimming pool

room, comfortable beds and linens, quiet, mini fridge, easy access to car outside door, pool and spa, good breakfast included and foods/drinks kept well stocked by staff even though it

we liked that there weee ev charging stations for free

reasonable walk to subway, very good continental breakfast, easy parking right at building, free ev charging

we chose this location because it was a more affordable hotel with free parking and free ev charging

everything we saw from room to breakfast to friendly staff was excellent. we were well pleased.

comfortable beds, good breakfast in the morning, fitness room

workout center rather small and no pool

my room was right beside the customer laundry room and it was very noisy.

they have a pool and gym, but we haven't had time to use it

no pool and the cleaning starts to early in the morning (8-8:30 am) and it’s loud

hospitality, breakfast, cleanliness

they allow late check out for a small fee per hour

parking ad well

bear the bridge. parking available. good price. was very clean. no complaints.

free parking right in front of your room. wifi was ok.

free parking right in front of your room. wifi was ok.

breakfast was great and the receptionist very kind, room very clean and a quiet place for a good

i have no clue if the laundry offers to do your laundry and i didnt ask

very lovely hotel. excellent breakfast.

the room was massive and breakfast was good

breakfast could have been better

but once the kids were gone, it was fine

no noise control- kids had foot race in hallway for hours

only one elevator. had to walk long distance. no room service during night.

great parking and metro station a few steps away

wifi is terrible

we had to ask for a clean bathroom, a clean kitchen and clean towels

room and the kitchen and the bathroom were dirty

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

clean and simple, with access to kitchen facilities and shared bathroom

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

some of the staff were very nice and offered me late check out until 3pm

very comfortable bed, nice gym and pool

add to it a very nice meal at a hotel restaurant and a very good breakfast- all this made for a great stay

hotel bar did not maximize its potential yet

have preferred a buffet breakfast as the à la carte service was slow and didn’t provide many options

breakfast is good (no buffet, but you can choose from a menu)

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

nice neighboring bar connected through lobby of hotel, perfect for happy hour or grabbing a snack before dinner

speak easy bar is great

a bar area would have been njce

small gym

since i was there for work i can say that the wifi was fast enough

when we came, he looked like he was not aware of that, but he promptly called room service guy to get it to our room

noisy hallways, kids running and talking very loud. doors slamming.

did not like that this hotel does not offer room service, and you had to go down to pick up

no snacks available or room service

breakfast was brought to the room at a specified time.

we loved the bar and our bartender was outstanding he made our evening such a pleasure

the bar downstairs was also nice serving drinks, toasts and other snacks to eat

the bar area in the lobby is very cute

the bar served interesting drinks, including quebec wines and ciders that proved a real treat

a spa shower

breakfast was delicious at cafe nelli

well thought out and comfortable room and a very good breakfast offering real good quality food and not the cheap rubbish one expects from the

the lack of protein in the continental breakfast, i can't go far on a little fruit and a croissant

the shower is a spa shower which was great after a long day of work

free breakfast was amazing

breakfast was definitely more and much better than expected and them bringing the basket up was

the breakfast was adequate, but not as fresh and tasty as i would desire.

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

was great - well appointed room with a fantastic spa like shower

easy and early check in, loved the kitchenette , shower was great

customer service was top notch and they even have free breakfast (7am - 10am) in the basement

is great, staffs are polite and helpful, is great for family with complete set of kitchen, as kids are tend to eat home cook food rather than outside

was very comfortable, staff was courteous and helpful, kitchenette is very convenient, and location is amazing

they charge me for laundry in us dollars, but give me canadian dollars

size of room. able to open window. laundry facilities. friendly staff.

they say you could be charged if kitchen supplies are not well cleaned after being used

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

i had a kitchenette facilities location in town amazing croissants (made on site) for

plenty of space for all of us and the kids to move around, also the bathroom was big enough

perfect clean quiet, great location, bar and restaurant are excellent

no room service, minimal bathroom supplies

lively bar and restaurant every night

i enjoyed eating at the restaurant and ordering room service

we loved the bar on sight - best old fashioned cocktail there

good breakfast, and a lovely pool

music being played all around the hotel (june, festival season) but except for the st catherine bar street right around the corner, this area isn't the best for an authentic experience of the

swimming pool and sauna much appreciated

food service at the bar, we were out all day and wanted either room service or grab a quick bite to eat at the lobby

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!

the restaurant bar is fabulous

location & design, staff were great and rooms were clean and fabulous! great bar too

the staff were amazing and the bar / restaurant area had a great selection

the bar had a lovely atmosphere and the food very good

small gym and not clear how to get there.

the kitchen is super useful if you have a baby. great location and view from the room

the breakfast buffet was great

cold water from kitchen and washroom sinks just lukewarm

the breakfast was not good and the wifi was very unstable

kitchen area with fridge, microwave, stove, utensils, coffee maker even had dishwasher

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

my kids liked the hand held shower

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets were not working

selected king room room with kitchen

was nice to have a kitchen

small thing- i would recommend putting the laundry soap near the washing machine

very nice to have laundry facility in loft

this hotel would be ideal for a 20-40 year old couple (no kids) who are looking for an hip, minimalistic hotel in a great location

massive drier de tumble, full kitchen and equipmente

also room service ever three days is unhygienic

room service was provided once every three days, so there was no cleaning during my stay, but that

laundry room was good

parking was not available, staff with no empathy , we called room service and nobody ever came.

hotel provided no room service for my 12 night stay

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

got to use the gym room alone

gym was very tiny and packed with people

room service was good but quality of food so-so. not a great value/ $.

the little gym is very sweet too

comfy bed, great kitchen, great location, walking distance to everywhere.

laundry facilities on site room was well insulated staff met every request very good size room

it had a full kitchen

i found out that i had to pay more for late check out, so i simply decided to check out on time anyway

air conditioner was in the main room and super loudly kids couldn’t sleep and my room was hot and couldn’t open the window because of the crowd

the laundry facility is awesome

the on-site guest laundry and secure, under ground parking were added bonuses

breakfast was also good and staff was

great hotel, good sleep super breakfast

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access - massive fridge -microwave - 2free coffee pods for the machine - airport bus on the

great to have complimentary full breakfast and free drinks and snacks during happy hour, every day

renovated facilities, room, happy hour & breakfast were excellent

my kids loved the spacious suites and the amenities in the hotel

close to tourist attractions and public transportation friendly and effecient restaurant and bar staff really

booked for 2 adults and 2 kids)

and received early check in which was great

d nothing vegetarian); you have a decent chinese

the pool is very small...and on the third floor!

breakfast was overpriced and not very good

thing was they said the pool was heated, it was not ud83eudd23 but the little hot tub, sauna and gym area was great

we had a continental breakfast in the morning

nothing, it wasn't even room service till we walked down and ask for also air-condition was trouble we even told them for

kids had been to another hotel in us with similar breakfast and were excited about it

bad bugs we have through everything and that cost me over $2000 withdraw all the bags all the kids clothes and our clothes as well

they could've done room service for it but didn't bother

early check in, helpful staff. the bed seemed clean.

they also accommodated my early check in request with no hesitation

wifi was strong

i thought it would be the room service and unlocked, to find a couple who had booked the room, already received the key card

i am also very satisfied with the wifi quality

nice location, allowed early check in. 24 hours coffee. staff were friendly and helpful

good breakfast! kids loved the 24 hour hot chocolate and juice!

the free drinks were a delight and the breakfast area and breakfast were just what we needed

not provide breakfast box early in the morning

tables with chairs in the « dining room », cause the bistro style tables were too high for the kids

good value for the money enjoyed the breakfast selection and good coffee options

could not get the phone to work to dial room service

wish there was room service. but restaurants near by were open late and delivered.

the gym is very small, limited though i dont expect to have everything, but considering the amount we

gym could be bigger. 4 pieces of equipment but otherwise good

gym could have been bigger, nice enough though

breakfast and gym are disappointing.

didn't like that they had the bar closed

breakfast at a window table each day

very well located, but quiet at night. good breakfast choice. small but usable gym.

breakfast was included in the price and was very good

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

breakfast was delicious. loved the coffee bar in lobby

was great, coffee station was fantastic, gym was awesome, staff was very friendly

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of flavors

location may not fit in case you have young kids

only one, ver busy elevator, also used by hotel staff for the laundry

the potholes in the parking lot make it seem shabbier than it is

parking and wifi were included

wifi was very spotty and we couldn't connect most of the time. kettle didn't work for us.

it has everything needed microwave , hot water , parking

the parking