pool and spa

floor is very dirty and the breakfast was repeating of same sausages for 3 days a row and same eggs but i had

the wifi doesn't work inside the room. i was disappointed by that.

not enough handicap parking the couch was uncomfortable and the desk chair is falling apart.

no shuttle service to cruise terminals. the breakfast was not good at all.

free parking, price

good parking wifi work fine did sleep well.

good location. free parking. near shops, restaurants and freeway.

good parking wifi work fine did sleep well.

it is a wonderful spot to just rest and the wifi is superior

needed downstairs and car parking was not close to room

i like they have a pool... the room amazed me

and there gym and swimming pool were not open

location of hotel and the location of our room was excellent because it opened to pool.

no breakfast. no kitchen.

the kitchen

had my kids with me , i like the door that connects the two rooms , it just make me feel like i was at

non smoking room smell like smoke

was clean, nice pool area

there is a very nice pool

was smoking and cigarette ash in our non smoking room

access to laundry is of great help

i like the cleanliness and the safe feeling. the laundry on site was a plus.

and the wifi wasn't the greatest either

small laundry facility is handy

it has a little laundry room

pedestrian track through the parking lot

quite , well lit, plenty of parking, check in & out easy,

quiet and comfortable room, ample parking, amiable hosts, very close to the cruise port

we were leaving on a cruise and the hotel set us up with parking and even scheduled our cab for us

ac and parking lot which wasn t fault of staff

they have a gym and small restaurant in the lobby

no breakfast buffet, tight parking

we did not need room serviced but the check-in agent was very friendly

loved the free parking.

the laundry facility is not well-maintained

i requested room service and didn t get it

cheap guest laundry and great vending machines

good car parking

i liked the breakfast fast i would suggest the property to include protein options

i was able to have an early check in.

gym is limited - few machines, no free weights.

lack of bar and restaurant

parking is kinda tight.

the accommodation was clean and comfortable with a great bar next door!!

like bottled water & bar soap for the shower are not supplied by hotel

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in,

the breakfast was good and room service.

i enjoyed the pool, the restaurant, location & my room was great.

pool, jacuzzi, bar & dinning area! everything was nice!

clean, bar and staff

dated property and gym happened to be next door so lots of thumping noises came through to our room early in

nothing much to complain about. i love the bar and breakfast area. glad that stuff is available

restaurant and room service closed

my kids loved them

needs in house laundry

bar tender was a sweetheart besides she was very entertaining

service is good and area is clean, wifi is good!

of staffs, from the reception desk, restaurant, room service, etc

nice lady japanese wonderful bar tender

the gym was relocated due to renovations and the temporary gym did not even have a fan

was disappointed with service, cleaning , pool , smoking smell in all areas , not able to sleep with kids during

small parking spaces, over crowded parking lot

a smoking area

was disappointed with service, cleaning , pool , smoking smell in all areas , not able to sleep with kids during

parking

wifi was fast, hot water was immediate, but my toilet did run occasionally

the location was perfect and the pet friendly was a blessing.

i do not care for pets in rooms that bark

and they allowed my small pet for free

staff has friendly, rooms were clean and hotel was pet friendly

about the room was except the wifi code didn t connect i didn t feel like coming to the front desk we was

it was nice, clean, loved that they had a pool

free parking. quiet. nice location

the room was by the door and laundry room very noisy

was not able to get extra pellows and a iron also there is not to much parking hade to park out side the hotel

the laundry required many quarters, but the front desk can exchange bills for quarters

location, the room was confortable, and they are pet friendly

our last day there, wifi went out completely, and never came back up

i like they have pool

there is on-site laundry for those staying longer and a gym & pool

i didn't visit any of the other amenities such as the pool / gym etc

that i have to pay for wifi

coffee available in the lobby until 7:00 am, no complimentary coffee in lobby for guests, no room service other

no bar in the hotel and sun disappeared from pool area around 2pm.

there was no room service and cleaning due covid

pool and bed

parking lot was a little too dirty with papers cups trash did not like the elevator smell the

we love the pool...

like that they are pet friendly

they need more parking

also when i ordered room service they forgot an item and had to go back for it

the location, the room design, the morning coffee, the pool, the valet, the front desk staff

it is more like a bar with food

the restaurant and bar are also excellent as is most of their outdoor space

used room service twice, food was piping hot and quick to deliver, no extra fee for the service and food

parking and nearest convenient store across the street closes early and the other is a little of a

the parking is really small

the bed was comfortable, a/c, tv and fridge worked well. wifi too.

the tv, free wifi

no tv, no wifi, no cooking anything,

desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and

no ice machines, took over an hour to get some ice via room service

needs a laundry room had lots of laundry after my cruise.

my neighbors were loud, can hear kids crying through night and a couple arguing. walls too thin.

kids loved the ducks on arrival and being able to take some with them was a huge bonus

comfortable, spacious, great breakfast.

the gym could be updated.

room was close to elevator and laundry room heard a lot of noise from elevator door

thank you very much to all personnel of this place - reception, kitchen, cleaning

the pool and spa were a bit cloudy.

and the parking

i was told on the thursday prior to our stay by a female employee at the hotel that we could come early check

parking gets tight, but we made it through!

parking is cramped

everything is clean bug free & on first floor & free parking outside your door

the pool restaurant and bar areas were very enjoyable with friendly

very conveniently located near the cruise port. nice amenities, shuttles, pool, hot tub.

went to the bar an hour before closing and they wouldn t allow us to open a tab because they said they were

only downside was the pool bar was closed both times i went to the pool

would like the bar to be open later than 10 pm.

parking

street parking only , bad neighborhood

shared bathroom, no parking

no parking and room was very small and cramped and bathroom was not the cleanest

no room service during our stay

the breakfast was so so and paying for wifi is ridiculous

we enjoyed the hell out of the pool area, appreciate that fact that the hotel stayed in line with the current

breakfast and the service throughout the hotel was outstanding

didn t have breakfast

issues with wifi.

my kids loved the kids play area with video games

an omelette bar is a great

with two young kids i didn't plan on leaving the hotel, so i tried room service

the market place was excellent- good food saved us several times, very convenient with kids

plenty of various parking

facility is run down and dirty in the parking lot and common areas

told didn't need password for wifi, didn't get any wifi

rented a room in this hotel because of the kitchenette but the kitchenette was withouten anything

the wifi

the decor is very sterile and the gym equipment was lacking

it was very cold in the pool room

bed,shower, pool, and balcony/rooftop were nice

very clean and modern. i loved the pool and spa area. wasn t expecting saunas. very nice.

open pool windows

beds are soft you get wifi nice size tv with direc tv air and heat good value

smells clean upon entery ,quiet,safe parking,good rates.

and at the back they have laundry machines and vending machines, but the vending machine with some snacks in

easy to get parking

we stay 2 days we slept in the property for one night only n we have to go somewhere to have wifi , the tv has

wifi connection

bed was uncomfortable and the restroom was small and our wifi didn t work in our room and outside our window

the wifi didn't work. the bed was not very good.

covered parking in the courtyard

nothing parking a little small but i love this o

clean, newly remodeled quiet room on 2nd floor and parking area was well lit and accessible

how clean it was and room service available

always great stay, very quiet and good location, beautiful room and great parking.

no breakfast

continental breakfast could be improved, especially for how nice the hotel is - i would expect nicer

the breakfast.

wifi went in and out and a double room is pretty small

the kitchenette was super helpful

no amenities save for wifi

didnt like the pet/partner i brought along made my stay very embarrassing besides from that the reception and

have break fast, but they give you a greta cofee on the room and you have microwave and a commun kitchen, so

the wifi was

we arrived very early and were allowed early check in

the kitchen is nice for making my own breakfast.

did not like the laundry in the lounge/veranda

very large rooms great kitchen and lounge area , everything perfect !

however, i appreciate the kitchen

otherwise facilities were clean, there s a nice laundry facility available and outdoor seating balcony next

was a good location, the parking lot was very safe and housekeeping do a very good job

bento boxes were really good and tasty, parking was comfortable and safe, overall a good

free parking with easy access & location was perfect for me

breakfast is included in two wariants - japanese and american, both lovely

free parking and free wifi are appreciated