pool and spa

floor is very dirty and the breakfast was repeating of same sausages for 3 days a row and same eggs but i had

the wifi doesn't work inside the room. i was disappointed by that.

not enough handicap parking the couch was uncomfortable and the desk chair is falling apart.

no shuttle service to cruise terminals. the breakfast was not good at all.

parking lot is small, staff was pretty rude, and the beds are hard on your back.

guy hanging out in the parking lot

the wifi was slow, but that's minor.

wifi signal is weak. intermittent signal drop

wifi did not work, front desk said they check it out, never did

it is a wonderful spot to just rest and the wifi is superior

their wifi sucked

television didn't work. no wifi

location and free parking

parking is not great, spots are very narrow & the lot is quite small

needed downstairs and car parking was not close to room

and there gym and swimming pool were not open

i like that some of the rooms have a kitchen in it good for my large family. like the price

amenities such as the pool and gym were closed

the rooms are neat and clean, the internet is great, the pool and gym are great, and the parking lot in front

i liked the president sweet it had a full kitchen

had my kids with me , i like the door that connects the two rooms , it just make me feel like i was at

my kids were so frightened because of the absolute disgusting state of the room

thanks my kids love the swimming pool

people were smoking marijuana outside, made the rooms stink

neighborhood was a little scary. lots of street noise and noisy kids running up & down hallway.

parking lot safe wifi works entering the building looks like they cared what does it look like and it is

the bathroom is outside the room. there is no cable for the tv nor is there wifi.

access to laundry is of great help

bugs after the second day we returned home, we had to totally clean our bedroom and do all the laundry after

i liked the free wifi and the close outlets to the bed

so we had to sit in the parking lot with our luggage until it was time to go to the cruise ship

ac and parking lot which wasn t fault of staff

quiet and comfortable room, ample parking, amiable hosts, very close to the cruise port

parking is very easy, internet is given to you when checked in other hotels internet is very

pedestrian track through the parking lot

the laundry facility was not operational.

location close to redondo pier, clean rooms, comfortable beds, fast check in and free parking

also love that they had guest parking, on-site laundry room and a gym

the lack of room service.

each floor has coin laundry room for guests to do their own self laundry

bedroom was next to the laundry

parking can sometimes be difficult

wifi was really poor, didn't really work in my room (3rd floor)

easy check in and great breakfast. friendly staff close to shopping center

wifi is so slow

excellent customer service, fantastic breakfast, hot tub spa and pool are great

pool and jacuzzi not available

great location, nice breakfast, even with the pandemic, friendly staff,

very clean, very quiet, close to the beach. nice area. free parking free brekfast

excellent customer service, fantastic breakfast, hot tub spa and pool are great

location and gym.

breakfast, gym, pool, jacuzzi

$98 bar charged was incorrectly charged to my room

the next day there was no room service menu or order to put on the door

clean, bar and staff

outdoor pool area is surrounded by palm trees and is just lovely

they need more food variety in the bar restaurant area more specials on food and drinks

the restaurant, bar and room service was unavailable but that's completely understandable and something out of

pet friendly as i was traveling with my 10 lb dog

needs in house laundry

bar tender was a sweetheart besides she was very entertaining

the location of the hotel and the specific room (rm 513) was great since i had a pet

to pay $25 non-refundable pet fee that was not when booked

friendly staff and early check in

need to work on room service because i left for most of the day and when i came back my bed was still unmade

parking spaces are very small

i didn t like is that i booked a non smoking room , and when i arrived i was told i booked a smoking room

was on 2nd floor but close to stairs ,the parking was fair no assigned space would help not a deal-breaker for

parking wasn't convenient to room assigned, not a lot of stores, restaurants or fast food options

was disappointed with service, cleaning , pool , smoking smell in all areas , not able to sleep with kids during

in the morning, i tried to go to the pool, but it turned out the pool only opens at 10 a

front desk staff was friendly and profesional very clean pet friendly pool laundry spacious room parking close

staff has friendly, rooms were clean and hotel was pet friendly

the location was perfect and the pet friendly was a blessing.

quiet during sleeping hours and had on sight laundry which was helpful

it had truck parking.

the wifi. i attempted about 5 times .

coffee and laundry not working cable kept going out

are updated, clean, nice tv, wifi available, comfortable bed and quiet

love truckers, they allow parking

location, the room was confortable, and they are pet friendly

stayed on the first floor near the fitness center, pool, laundry and exit

lobby and pool is nice

the room was quiet and the gym was well maintained

no wifi

was under loud renovations so there was no breakfast and the noise was too loud to use the gym comfortably

large bar and atrium area which was

and after we checked out with a few hrs to kill before our flight, allowed us the use of the pool area

the dirty laundry and towels in the hallways!! covid19

nice clean comfortable rooms. we appreciate the heated pool.

pool and bed

like that they are pet friendly

parking lot was a little too dirty with papers cups trash did not like the elevator smell the

staff was very nice and the room was clean. plenty of parking. no issues. close to the freeway.

we love the pool...

the location, the room design, the morning coffee, the pool, the valet, the front desk staff

pool lovely rooms - clean and modern excellent views of harbour free bikes - we used them most

gym equipment and the breakfast used to be 'a la carte' in the sea level restaurant

the location on the marina, very clean, friendly staff and the shade bar had a great beer selection

loved the bathtub and room service was awesome

no microwave, fridge is dirty,no parking,

parking is very limited

the tv, free wifi

s quiet easily accessible good parking everyone is nice and respectful and follows the

more parking spaces

there is one thing i did not like and it was the pool it was only 3 feet deep kind of ridiculous to see a bunch

the staff was friendly. nice size room, delicious and fast room service.

the gym was nice, beds were very comfortable, and the property has a lot of safety features that we

i had to choose one thing i didn t like it would be that they do not do room service unless you stay for more

3ft pool not good for swimming and not to clean, great for kids, perfect for granddaughter

no wifi and no weekend maid servic

the free breakfast had a good variety of food

the breakfast, and the friendly staff

pool and spa would have been nice.

laundry was clean

very clean, large flat screen tv, good safe parking. staff was nice.

tight parking spaces, maneuvering through was very tight.

parking is cramped

there's not enough parking it's because hotel guests will have more than one car and it's very hard to find

and the parking

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the

beautiful location, very clean, right on the beach, pool and jacuzzi area was nice and had games

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

the view, the beach area and the pool!

very conveniently located near the cruise port. nice amenities, shuttles, pool, hot tub.

parking

street parking only , bad neighborhood

shared bathroom, no parking

no parking and room was very small and cramped and bathroom was not the cleanest

excellent breakfast and very friendly and helpful personnel.

the location is supreme! we walked every where from breakfast to dinner.

breakfast and the service throughout the hotel was outstanding

friendly staff, easy check in and great room service.

well-equipped gym for a hotel

the market place was excellent- good food saved us several times, very convenient with kids

the hotel have a small place in the lobby for kids to play and it was great!

wifi

however, staff are very good with kids

the pool room service. staff. the room

resavation on check in after a hour i had a room it was only a king i reserved a double with kitchen i finally

told didn't need password for wifi, didn't get any wifi

good was a large room with full kitchen and recently remodeled bathroom

spacious room , full kitchen

rented a room in this hotel because of the kitchenette but the kitchenette was withouten anything

bed,shower, pool, and balcony/rooftop were nice

very clean and modern. i loved the pool and spa area. wasn t expecting saunas. very nice.

there wasn't a hotel kitchen/bar.

very clean and modern. i loved the pool and spa area. wasn t expecting saunas. very nice.

us around and showed the amenities of the hotel - pool, jacuzzi, large sauna and a well equipped gym

staff are friendly and the location is good and the hotel have private parking and its safe

we stay 2 days we slept in the property for one night only n we have to go somewhere to have wifi , the tv has

safe parking

parking is first come and keep

wifi kind of slow

wifi connection

bed was uncomfortable and the restroom was small and our wifi didn t work in our room and outside our window

the wifi didn't work. the bed was not very good.

parking was a little tight but overall not too bad i love that it s covered!

how clean it was and room service available

they do not have cable tv or wifi they asked for a deposit after i had paid on line

covered parking in the courtyard

clean, newly remodeled quiet room on 2nd floor and parking area was well lit and accessible

the room was very comfortable and has a kitchenette and sitting area

really nice to have beach towels and beach toys available for the kids

the kitchenette was super helpful

wifi went in and out and a double room is pretty small

we could hear the kids above us running

love the community kitchen to use

have break fast, but they give you a greta cofee on the room and you have microwave and a commun kitchen, so

we arrived very early and were allowed early check in

gave us early check in

early check in fee for about an hour before normal check in

street noise and noise from downstairs bar were easily transmitted through the walls

an entire apartment with three bathrooms, two bedrooms, a washer and dryer in-unit, and a huge kitchen with

the room was exactly like the pictures and they had laundry machines inside

kitchen, the location, the free laundry facilities and the nice common area/outdoor balcony

did not like the laundry in the lounge/veranda

good location. friendly staff. the restaurant or bar in-situ would be alright.

it would be nice to have an information sheet including the use of an iron, laundry services, etc

we didn t have time to check out the laundry room and fitness center since they have standard operating hours

parking is free, closed and guarded

gym although it was advertised