pool and spa

floor is very dirty and the breakfast was repeating of same sausages for 3 days a row and same eggs but i had

the wifi doesn't work inside the room. i was disappointed by that.

not enough handicap parking the couch was uncomfortable and the desk chair is falling apart.

no shuttle service to cruise terminals. the breakfast was not good at all.

free parking, price

good parking wifi work fine did sleep well.

good location. free parking. near shops, restaurants and freeway.

good parking wifi work fine did sleep well.

it is a wonderful spot to just rest and the wifi is superior

needed downstairs and car parking was not close to room

i like they have a pool... the room amazed me

and there gym and swimming pool were not open

location of hotel and the location of our room was excellent because it opened to pool.

no breakfast. no kitchen.

the kitchen

it has a little laundry room

and the wifi wasn't the greatest either

shared bathroom with no notice and no wifi and poor customer service

i like the cleanliness and the safe feeling. the laundry on site was a plus.

the bathroom is outside the room. there is no cable for the tv nor is there wifi.

the place had many guest smoking pot and i could smell it in in my non smoking room

kids we're excited by it, as was i

staff was very helpful in getting us an early check in.

we needed an early check in at 11:00 am and they happily accommodated us

wifi was not realiable and throughput was very lacking.

staff was rude i called at about midnight to ask if there was room service he said come get what you need yourself

kind and courteous staff!ud83dude42 clean and beautiful!ud83cudf1e and the wifi works!ud83eudd70

the bidet clean quiet free parking allowed an extra hour to check

the laundry facility is not well-maintained

microwave, television, a desk and chair, another chair by the bed, two night stands by the bed, wifi, coffee

quiet and comfortable room, ample parking, amiable hosts, very close to the cruise port

pedestrian track through the parking lot

the parking was convenient

parking is very easy, internet is given to you when checked in other hotels internet is very

ac and parking lot which wasn t fault of staff

i requested room service and didn t get it

cheap guest laundry and great vending machines

good car parking

i liked the breakfast fast i would suggest the property to include protein options

i was able to have an early check in.

gym is limited - few machines, no free weights.

lack of bar and restaurant

parking is kinda tight.

the accommodation was clean and comfortable with a great bar next door!!

like bottled water & bar soap for the shower are not supplied by hotel

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in,

the breakfast was good and room service.

i enjoyed the pool, the restaurant, location & my room was great.

pool, jacuzzi, bar & dinning area! everything was nice!

clean, bar and staff

the location of the hotel and the specific room (rm 513) was great since i had a pet

in bottom of used towel depository for gym/pool, dirty valances around bed, impressive exterior but tired interior

nice lady japanese wonderful bar tender

kids had fun good food near by door dash

no loud neighbors or kids running up and down the

a neatly landscaped courtyard surrounds the outdoor pool and adds to the scenic balcony view

our last day there, wifi went out completely, and never came back up

location, the room was confortable, and they are pet friendly

staff is super helpful and hotel is clean, loved that they are pet friendly and we were able to take our pup

they charged $112 for a pet fee, on top of art i paid for the room

front desk staff was friendly and profesional very clean pet friendly pool laundry spacious room parking close

a kitchen or stove

quiet during sleeping hours and had on sight laundry which was helpful

in the morning, i tried to go to the pool, but it turned out the pool only opens at 10 a

pool area could use cleaning

are updated, clean, nice tv, wifi available, comfortable bed and quiet

20mins from the airport, very clean, lots of parking space, room was very spacious, bed was comfortable, they

was a pet in the room down the hall that barked all hours of the night

noisy guests & pets. should keep pet guests away from non-pet guests.

only thing i was not happy with was the wifi wasn't very good and the pool was always dirty but it was very full

wifi was unreliable

was on 2nd floor but close to stairs ,the parking was fair no assigned space would help not a deal-breaker for

dirty, broken ac and drug addicts hanging out smoking cigarettes outside my room all night long

parking

was disappointed with service, cleaning , pool , smoking smell in all areas , not able to sleep with kids during

spent our afternoons lounging by the beautiful heated pool and jacuzzi

loved the location, pet friendliness of the property and the pool area!

the location they gave warm cookies at check in and the heated pool!

pool the service everyone so so nice i will definitely go back i just hope nxt time the jacuzzi

one bed (complete different reservations)i explained to the front desk girls (2) of them i had 6 kids with me

i didn't visit any of the other amenities such as the pool / gym etc

that i have to pay for wifi

coffee available in the lobby until 7:00 am, no complimentary coffee in lobby for guests, no room service other

no bar in the hotel and sun disappeared from pool area around 2pm.

there was no room service and cleaning due covid

breakfast was on a simple side, but the roof pool with a view over the harbour was great

clean sheets love the room service

they also took care of the room service and i have zero complaints

room service available in room and poolside but its pricey

few recommendations would be to consider leaving the pool open longer in the evening, reduce the price of the

parking lot was a little too dirty with papers cups trash did not like the elevator smell the

we love the pool...

pool and bed

like that they are pet friendly

staff was very nice and the room was clean. plenty of parking. no issues. close to the freeway.

we didn t use the laundry room (self operated, not the normal extortionate hotel prices), pool or fitness

outside pool would have been nice as would a hotel bar after a long day out.

loved the location, breakfast and the pool.

the gym offered all we needed for a quick workout

comfortable, spacious, great breakfast.

parking

street parking only , bad neighborhood

shared bathroom, no parking

no parking and room was very small and cramped and bathroom was not the cleanest

the comfortable beds, wifi, and cable

resavation on check in after a hour i had a room it was only a king i reserved a double with kitchen i finally

parking lot too small

saw a few roaches in the kitchenette. but we've all seen that b4.

i love the size and the decorations also kitchen and bathroom

no tv, no wifi, no cooking anything,

no microwave, fridge is dirty,no parking,

the parking is really small

s quiet easily accessible good parking everyone is nice and respectful and follows the

wifi was slow

also, they do have vending for a laundry room but it was out of detergent, and i had clothes that weren't in

no coffee available. wifi password was not provided.

easy to get parking

house keeping is good and i can do my laundry when i stay for more then a few days

the space and cleanliness but mostly grrr parking

bed was uncomfortable and the restroom was small and our wifi didn t work in our room and outside our window

the wifi didn't work. the bed was not very good.

wifi connection

having a louge area to watch sunsets, a restaurant and bar were nice and the included breakfast was an added

they should open the restaurant especially breakfast place

property did not stock up tea and coffee after first night. pre-paid breakfast was average.

the room was very comfortable and has a kitchenette and sitting area

pet friendly and the staff were very helpful

property is beautiful and location is great , spacious room and very pet friendly , mot a lot of places to walk

there is one thing i did not like and it was the pool it was only 3 feet deep kind of ridiculous to see a bunch

gym had old equipment and no stair climber. room windows were a bit cloudy so the view was poor.

the area the rooms is pet friendly if your dog behaves he can eat with you at the restaurant

the staff was friendly. nice size room, delicious and fast room service.

here it has been clean the beds have been super comfortable no noise there is not very much parking but if that

and the parking

i was told on the thursday prior to our stay by a female employee at the hotel that we could come early check

was given a standard room with no wifi when they gave me the code for it

there's not enough parking it's because hotel guests will have more than one car and it's very hard to find

safe parking

of breakfast, japanese or american

bento boxes were really good and tasty, parking was comfortable and safe, overall a good

not serving breakfast due to covid 19

new gym was great

didn’t have a roll away available and they limited the amount of kids/people in the suite when we could have

reason i booked this place it s location, ev charge and breakfast

the rooftop lounge was gorgeous and relaxing and the bar downstairs was such a great addition

amenities, no laundry services, no late-night food offering, limited in-room facilities except alcohol not really

free boogiebords for the kids

only downside was the pool bar was closed both times i went to the pool

pool bar wasn t open, restaurant was very expensive

and food and love to see dogs, not just service dogs or single dog per family, location and pool

they gave us a guest card to get into the pool the next day after check out which was appreciated

thankfully the bar tender took very good care of us

breakfast included with our stay

the room nor the gym was spotless

bit tired,no laundry facilities and noisy

excellent breakfast and very friendly and helpful personnel.

free breakfast

parking was a little tight but overall not too bad i love that it s covered!

how clean it was and room service available

they do not have cable tv or wifi they asked for a deposit after i had paid on line

covered parking in the courtyard

clean, newly remodeled quiet room on 2nd floor and parking area was well lit and accessible