there is no room service

i really liked the kitchen set up

rooms are very nice and clean pool area fun for

the rooms are big. the bar is great and it s pet friendly

wifi was very hard to access across the property

great sunday brunch very safe parking nice ocean views and great grounds to walk

the down falls that i saw was they only have wifi in the lobby or by the pools.

wifi doesn t work with iphones or ipads unless you reboot over and over again

my kids weren't bored and they too fell in love and want to come back again soon

far way from the parking alot of stairs when you have kids and alot of luggage

parking is easy, check-in is always fast, free margaritas at check-in, rooms have nice view

the room was awesome. pool and bar area we great as well!

close by neighboring towns; nicely maintained and clean; pool and spa are also very nice

the food is delicious, the services at the spa are wonderful, both pools are centrally

the room even had a working fireplace

great location, ocean view really nice all l have to say we were all really happy including the kids we will be

have playgrounds for kids

location, super clean, lots of space, good wifi, hot water and excellent water pressure

the living room and kitchen also share the same space so it s not that spacious

place is very clean with a fully equipped kitchen and a lot of amenities

the beach has toys for the kids to build sand castles

the beds feel hard and wifi for the tv was poor, had to use my hotspot.

as my wife and i entered, not a single acknowledgement from them, even from the spa lady that's to the right

not so clean, carpet was so dirty and old, not safe for kids...

pool not heated but looooveed our stay

the staff was so friendly and we loved laying by the pool on the beds and then finishing the night in our

i loved the heated pool since it was on the cooler side when i was there

the quietness and the view. the pool was amazing. highly recommended ud83dudc4c

it was very relaxing and quiet when in the room and even outside by the pool

that there s no trash cans in the rooms or outside by the pool.

bar and restaurant staff were friendly

room service was great and housekeeping was helpful. everyone was friendly and eager to help.

view was impeccable, room service was great and the atmosphere was amazing

i stayed at a one bedroom suite with my 3 kids

rooms are dated and need to be redone, but it is nice to have the kitchenette in our room

loved the karaoke after hour bar connected to the hotel

i didn't get to enjoy the pool area as much as i wanted

room service lady just walked in

i really like it here cuz we don’t have to drive and the breakfast

wifi not really good connection and the restaurant takes for ever to serve, it is good food but i

wish they had key fobs/remote for parking gates

couldn't connect to wifi beach access was locked most of the time

wifi could be better, but it was not a problem since we were not in our room much.

we were supposed to have parking next to our room and they gave it up to someone else and had to find parking

not your typical hotel by the beach, but it has parking right next to your room

there was a swimming pool

is no room service after 5 p

they are more like for kids

i just loved how the parking is centered and u can literally walk to your car down stairs without a hassel

expensive almost $190 x night $30 extra for a small dog,4 people ,2 adult and 2 kids,,,the rooms are old and

amazing free breakfast and amazing staff.

everything. the pool the bar and the view. the people where so generous.

helpful friendly staff, outside pool and jacuzzi overlooking the bar area, very clean, great location with

i really like the breakfast included option , it was really delicious

great breakfast. bar was very nice.

no wifi

s pet friendly, and the location is beautiful

the lounge bar was also fun, and the bartender, miguel, made a yummy margarita and whiskey sour

they charge $20 a night for pet

there s no heaters, but the rooms do have fireplaces, and they sell fire logs for $8

the kitchen area was also barely functional

window was broken, the view of the ocean was blocked by bird poop on the windows, there was no room service,

not all rooms have parking nearby

there is also a golf course, restaurant, and bar, in the area

they didn t have gas in the kitchenette

our room was next to the gym was loud in the morning

when you choose the breakfast included option it s a really good breakfast

clean and wifi was good

parking was underground

- available graded parking

the parking lot could be smoother and more level.

the location and the parking

bedding, we have to deal with a long night of noise and vibration since our room was above the laundry room and

small parking lot, everything else was fine ud83dudc4c

the room was big, like that it has a small kitchen and fridge

parking was a nightmare i had to park on the sidewalk next to the trash can

also secured parking for our vehicle

slow wifi

from checking in to the goood breakfast this hotel is great staff friendly

ended up using my hot spot from my phone instead of wifi. connection was really bad

liked everything from the staff, parking, security, close to all the places i planned on going, good breakfast

clean, no weird smells or anything, ac works excellent, great wifi, the staff is very nice, room service at no

close to shoping center, casino and stores, and the park

the place was very clean and sanitized daily! we felt safe. enclosed parking

love everything very clean, very comfortable queen beds, very nice rooms elevator, parking very reasonable price

quick room service

breakfast was delicious

no breakfast included with my stay

clean, good location, the breakfast delicious

fact that doesn t look like a hotel from the outside, and that the parking is limited and not covered, but

park at the main entrance taking up several parking spots & making it inconvenient for handicap patrons to park

the parking

parking not good. bathroom kind of old. toilet didn t work right.

needs to improve on room service overall really good costumer service in the reseption.

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service

attempted to order room service, but there are no restaurant menus in bedrooms

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

also room service was great

wifi reception was weak and slow if your room was far from the office, television remote operation

wifi no good

parking

no wifi

the wifi is shoddy, and didnt reach

a swimming pool and a great vie of the golf course

my kids loved that

no pool/ breakfast refill was poor. milk was hot. children food options were limited

value location. heated pool

the smell of the room is a little musty, the gym has the most outdated equipment of them all

it had parking and ac

if i'd known this i would've checked out a little earlier because friends were waiting on us for breakfast a

wifi was unstable.

clean, breakfast included in cafe nearby, wonderful personal and location

the room was extremely clean and comfortable. the parking lot is secure at night.

nice pool

you can t beat the price with the location and pool

staff, breakfast, location.

and so on), and i think they prefer to pay attention to that customers, there wasn t any bar (at any hour

parking lot is too small, doesn't have amenities like menu, ironing or laundring services, pool

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service

services in general. tv. room service. wating time to check in, etc.

room service is offered, but there are no menus in the room, so not sure how you're supposed to

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

are good overall, most of the staff have nice client service, they have an airport shuttle so that is very nice

the breakfast was the best. the beds were comfortable. clean hotel. parking was perfect.

the a/c and wifi connection were good

size room; clean; comfortable beds; shuttle to the airport was prompt, with a nice van and helpful driver; nice

parking and no charge

room service is 24/7

our room and bathroom was beautiful ud83dude00wow wow wow spectacular rooftop bar and pool

breakfast and food are far better next door at lucerna

great rooftop bar and restaurant

was delayed, rooftop pool not available (#1 reason i chose this hotel), and breakfast buffet was pricey for

food in the hotel was bad. therefore, room service was also bad.

the 24 security parking was amazing

was very clean, there was a nice gym, the hotel resturant was very nice and reasonably priced

doctors, excellent costumer service, everyone there is super friendly, love the restaurant and room service

that no free breakfast

pool was little small and garden was constantly used for events

juanita from the morning room service is always super nice and polite

pool was not heated

they acknowledged my kids and gladly entertained their questions

room service and front desk never answered my calls

restaurant was very good. staff was excellent. pool was awesome.

the restaurant and the pool

with staff could be improved, there is limited menu in the pool bar and some of the items were not available

the location, the pool and the restaurant food

loved the facility and pool really enjoyed our stay here.

the pool was really packed so i didn t use it

gym, food and clean. staff were great.

good and secure parking

pool was nice and fresh

the heated indoor pool is the draw for me and kids. the breakfast is pretty good also

the cable tv was not working and the water at the shower was not running, it was like a pool.

welcoming, clean, comfortable, quick service when room service was called

safe area small parking but also has additional parking next to the property

decemt wifi speed

room service and order out and delivery is always available

it s close and everyone was friendly and respectful, we went to the bar at night and they make us fell welcome

nice hotel the rooms were very clean, nice treat for the hotel manager and employees, parking space and centric

pet friendly clean and staff are friendly

the lobby area and parking lot is very clean

there were elements that seemed worn down and the bar was closing early

away from dt noise. good gym, better quality, maintained machines.

i liked that they provided complementary breakfast.

kitchen was sparse with some dirty dishes

good gym.

parking kinda sucked, we had to wait until 7pm to move our car to the designated area

super near to bed, wifi did not work in my room

wifi didn't work in my room

the rooms were quite small and the wifi was horrible

wifi in the rooms wasn't really available, the beds were a little uncomfortable and the blankets

windows in room, very slow wifi only works in lobby

wifi a little slow

wifi spotty

would've liked to see a little bit better wifi speeds

wifi worked on the phone only but not on my laptop which i need for work

heater/ac worked well as did wifi and the tv

wifi is deceptive as there is actually no wifi in the rooms

no wifi, no elevator, dirty

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

wifi was terrible

good wifi

the wifi is very slow.

wifi disconnected too often

bed sheets were a bit rough. no dresser or closet to hang clothes. wifi internet was spotty.

good ac, good wifi, good tv, good hot water, comfortable bed, right in the middle of the centro district, but