there is no room service

i really liked the kitchen set up

rooms are very nice and clean pool area fun for

the rooms are big. the bar is great and it s pet friendly

wifi was very hard to access across the property

great sunday brunch very safe parking nice ocean views and great grounds to walk

the down falls that i saw was they only have wifi in the lobby or by the pools.

wifi doesn t work with iphones or ipads unless you reboot over and over again

my kids weren't bored and they too fell in love and want to come back again soon

far way from the parking alot of stairs when you have kids and alot of luggage

parking is easy, check-in is always fast, free margaritas at check-in, rooms have nice view

the room was awesome. pool and bar area we great as well!

close by neighboring towns; nicely maintained and clean; pool and spa are also very nice

the food is delicious, the services at the spa are wonderful, both pools are centrally

the room even had a working fireplace

were really looking forward to the pool and hot tub but both were cloded during our stay without any prior notice

was very comfortable a local bar and restruant on premises with a spa my wife enjoyed very

dirty floors and carpet and spa was gross

the beds feel hard and wifi for the tv was poor, had to use my hotspot.

was very comfortable a local bar and restruant on premises with a spa my wife enjoyed very

the staff was so friendly and we loved laying by the pool on the beds and then finishing the night in our

the restaurant and bar were super yummy too

we just wanted some lunch by the pool

pool waiters had great service also

i loved the heated pool since it was on the cooler side when i was there

to many kids on the heat pools

every think i love it my kids were really happy

the toilet cover of our room was broken the beds are very small, for my kids its alright but for my wife and

room service

location was awesome but not really for kids. maids did a excellent job of cleaning.

breakfast is always good. mini bar was a nice place to eat as well.

wifi was sometimes a little tricky, which is obviously important to an international traveler

super close to everything, beach was like a 5 min walk and all the clubs and bar were right next door

also when you book here make sure to get the free breakfast

would ve been better if there was strong wifi connection to watch tv streaming services and definitely needed

not your typical hotel by the beach, but it has parking right next to your room

wish they had key fobs/remote for parking gates

wifi could be better, but it was not a problem since we were not in our room much.

also, they have free parking

we were supposed to have parking next to our room and they gave it up to someone else and had to find parking

loud bar across the street kept us up

wifi only works when your in the buffet and the check in lounge also i don't know if it was just my

there are no elevators and we were on the 3rd floor with luggage and sleepy kids

it was clean and the breakfast was great. staff was friendly

i miased breakfast, the place was closed, i woke up at 10am

breakfast was delicious.

great breakfast. bar was very nice.

pool/jacuzzi kinda dirty

and the parking was good they also had parking on the bottom of the hotel they had the entrance on the side

the room was so clean , breakfast was spectacular

no wifi

the food at the bar and restaurant was amazing

good access to beach, pleasant staff, excellent restaurant, nice bar area with live music, very quiet

very dog friendly and cool bar with music

the lounge bar was also fun, and the bartender, miguel, made a yummy margarita and whiskey sour

i didn't like that the kitchen was not stocked with pots, pans, dishes, utensils and rags or sponges for cleaning

walking around the property to the pool, golf course, their own oxxo market, the bar, or restaurants was quaint

wifi in the room

didn't like that there was a fireplace, but not able to use it

staff is super friendly, rooms are comfortable, quiet and the property bar and restaurant is excellent

clean and wifi was good

when you choose the breakfast included option it s a really good breakfast

parking was underground

our room was next to the gym was loud in the morning

- available graded parking

the parking lot could be smoother and more level.

the location and the parking

bedding, we have to deal with a long night of noise and vibration since our room was above the laundry room and

traveled with my mom and grandma and they almost hurt themselves getting in the pool because the steps weren't

broken elliptical machine in gym

the parking is very hard to get around. the laundry room was so dirty.

gym is right next to the hotel

you got everything you need, kitchen, comfortable bed, nice and big hdtv, spacious room,near to a lot of places

there isn t any indication (sign) of what drive way is the entrance of the hotel parking

they need to have a better parking lot

there is a gym inside

from checking in to the goood breakfast this hotel is great staff friendly

clean, no weird smells or anything, ac works excellent, great wifi, the staff is very nice, room service at no

rambled eggs with

no breakfast included with my stay

parking too small. not enough room.

great room service & breakfast plus they offered a late check out

the complimentary breakfast

hotel was great and very clean rooms very great breakfast. i recommend this hotel

location, breakfast is always great i go to tj every other weekend and this is my favorite place to stay

the parking

the breakfast is absolutely delicious and well made

park at the main entrance taking up several parking spots & making it inconvenient for handicap patrons to park

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service

also room service was great

needs to improve on room service overall really good costumer service in the reseption.

attempted to order room service, but there are no restaurant menus in bedrooms

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

wifi reception was weak and slow if your room was far from the office, television remote operation

no wifi

i really liked that it has a secure parking and entrance so you feel super safe

peaceful- private- near airport - parking- food near access -

and what i love more is that it has its own private parking spot and u don t have to walk a lot to get to

my kids loved that

laundry service, working elevators, and room service menu had a variety of options

loved their room service speedy service overall great place to stay

have to ask for a room change as there was no wifi in the first one and there is no ethernet connection, they

no pool/ breakfast refill was poor. milk was hot. children food options were limited

clean, breakfast included in cafe nearby, wonderful personal and location

100% unable to connect to wifi, ended up using all my own 4 out of 5 g s

the fact that they accept more than one pet.

day i had no tv, (wasn t working) and apparently if no tv service no wifi ud83eudd37ud83cudffb second

breakfast was so good , it was really delicious .

please fix the ac and the jacuzzi. please invest on work in the parking lot.

guy at the bar was probably the best thing there he was great and great customer service went over what was

elevator in back was broken, had to walk down and back to/from parking area

building i was very surprised, great lobby and pool

only things i didnt like was breakfast was supposed to be included and we are a family of 5 and that was clear

service at the main office as well the restaurants with room service everything great at all

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

room service is offered, but there are no menus in the room, so not sure how you're supposed to

i doubt it and then double checked with room service lady

the pool! i love the pool, clean and peaceful we ordered a snack and drinks delicious!

and pleasant staff, clean and spacious room, nice facilities with a pool and american breakfast included

pool was amazing to have with our kids on a hot day and we ordered food while at the pool and it was good

tv didn't work properly shower head too old irion cable too short room service forgot order

chose this hotel as it said it included a free airport shuttle and free breakfast

are doing remodeling on the rooftop pool and bar so it s closed which is a bummer, maybe the price should be

when we got to the room, i reviewed the costs of laundry and dry cleaning

was delayed, rooftop pool not available (#1 reason i chose this hotel), and breakfast buffet was pricey for

room service was outstanding

pricey for tijuana but worth the extra. good food and drinks. room service was great

access to the sauna and gym.

would have liked to see some weights in the gym.

no a/c in the hallways and the a/c in the gym wasn t turned on.

good gym, jacuzzi

good breakfast. and great service at la miel rest.

room service and front desk never answered my calls

small pool but the kids still had fun.

wifi was no good and there should be an option to stream on the hotel tv.

oh, the pool is a plus

having an ice machine near the rooms, having to call room service or go to the bar and ask for it

pool and restaurant and the way the property looks however the inside of the rooms are basic and

everything was great staff pool bar nice place will be back

there is limited menu in the pool bar and some of the items were not available due to the kitchen equipment

with staff could be improved, there is limited menu in the pool bar and some of the items were not available

is great, the views are amazing and the pool is beautiful

pool is small, but very nice

the pool was not so clean. water was cold.

room service was great the chicken soup with chili pepper on the side cilantro and onions

breakfast was okay

very clean and good breakfast

great staff good excellent breakfast has a variety of everything very clean and has security at all

the wifi is a lil on and off could be better shower could use a better drain

safe area small parking but also has additional parking next to the property

room was very clean, staff were helpful and friendly, the included breakfast was good

love the new bar and food service. very convenient.

even when i checked out and asked for my pet deposit, they me gave no problems nor the usual hassle and wait

no wifi and breakfast sucks. they lie about the wifi

location. pet friendly

breakfast was really good and the service was excellent

quite clean.nice wifi.

good gym.

security, small kitchen in the room and the upstairs sun deck

there was no free breakfast, i think.

i liked that they provided complementary breakfast.

i don't like all the rocks in the parking lot.

windows in room, very slow wifi only works in lobby

no hot water,employees talking to loud too early and no wifi connection.

super near to bed, wifi did not work in my room

the rooms were quite small and the wifi was horrible

the wifi is pretty bad

wifi worked on the phone only but not on my laptop which i need for work

would've liked to see a little bit better wifi speeds

wifi spotty

wifi a little slow

heater/ac worked well as did wifi and the tv

wifi was terrible

no wifi, no elevator, dirty

wifi is deceptive as there is actually no wifi in the rooms

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

good ac, good wifi, good tv, good hot water, comfortable bed, right in the middle of the centro district, but

the wifi is very slow.

bed sheets were a bit rough. no dresser or closet to hang clothes. wifi internet was spotty.

wifi disconnected too often

great wifi and the tv had a million channels including premium (hbo, etc