every day big problems with the wifi and it was louder than hell

parking by room

parking right at room door. easy to access town.

also pet friendly beach is just 15 mintes

the parking lot was covered in ice and snow

friendly staff and delicious breakfast.

is no room service

it is one of the very few pet friendly hotels in the area

pet friendly

door (parking lot side) was unlocked, the lock was taped with a scotch tape, so anybody could enter the

otcwoiod be nice to have outdoor fenced area for pets.

free breakfast had no meat

it was pet friendly.

i was charged a pet cleaning fee and i wonder why when i doubt they clean any different, considering my room

then getting home near midnight and having to immediately do laundry and shower + wash our hair

it was a very lovely stay. everybody was nice and the breakfast was delicious

continental breakfast consisted of stale muffins, and some fruit and one waffle iron

we used the large spa bath and it was very relaxing

was perfect, especially they are pet friendly

easy to find clean rooms clean pool great staff

there is private parking available at the property which is an added advantage too

we didn t drive to the falls and just parked our car in the property since parking would be a terrible find

guests leaving garbage all over the place being basically kicked out of the pool by these people

the pool and grounds were well kept

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

wifi was available for us to use on our phones, the tv was not connected to any internet or cable

cereal for kids

slow wifi

kids running in hall at 1 am....

very clean, comfy bed, good free parking

pool was nice

kitchen covered in apparent oil stains all over the cupboards and work tops

room smelled, was dark...very poor lighting, no ac, no wifi, way overpriced.

location has free parking.

wifi was ok, big parking lot, staf was friendly,

the pool had closed already

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

wifi was poor, the linen was of poor quality and not ironed at all

no room service, staff mentioned that they visit every other day.

to falls and casino

sometimes it's hard to find a parking spot at nights

good with kids

the kitchen not enough stuff

cheap price for people on a budget and good that it has laundry facilities

breakfast is good and the staff in kitchen who prepare the food was really great and friendly

the restaurant service staff and the room service staff are very friendly

close to a lot of activities and fun places either for kids or adults or family

too many kids in the pool an not much more

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low

the breakfast, the gym and the bedroom with the good facilities.

wifi signal is rather weak inside the room.

clean and comfortable hotel just off fallsview blvd, 5 minutes walk from casino niagara and a 15 minute 1

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

is good hotel size is middle,breakfast is many choice and wonderful,staff is very helpful,swimming pool is

all three rooms of my suite had beautiful views of the front on the casino as well the falls

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

no hot spa at the pool

the gym could of been much cleaner

i liked the location. ialso liked the swimming pool and gym

heater was mal functioning and the room service was poor

room was very clean, pool was super, staff very friendly and accomodating

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

free parking and great wifi

it had a clean small pool

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

proper tea in the bedroom no sugar no provision for tea drinkers no access to food after 5 pm, no room service

gave plenty of towels when needed was a plus having a fallsview window in suite was wonderful pool area was

felt like room service at 11 pm

everything. hotel, rooms, staff, closeness to fallsview casino

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i

across from casino and only short walk to falls and attractions

the wifi worked well enough and there was a functioning air-conditioner and

man was very helpfull the room was great next time i come witch will be july 12th will used there pool thank

connection wifi

here before because it s completely pet friendly so i can bring my dog with me

close to the falls very nice staff - i booked a smoking room and they offered me a non-smoking one because

the shower curtains are unstable. wifi connection was weak.

the kids loved the pool.

morning we had something chewing under the floor in our room, second night a group of kids were in the room

swimming pool is not upto the marks.you should improve the quality.

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

cable was great with lots of channels. wifi was good. friendly staff. room was clean.

room was very nice. natalia at the bar was great. all around a great stay

good location clean coffee shop and bar in lobby good value

parking not included. extra charges no laundry room

wifi signal was a bit

would offer a better breakfast experience, but for the price and how close it being near all the attractions

parking should be clean and hygienic.

wifi and we were 4 ppl we had only 2 towel

i didn't try the breakfast yet

no baque and no pool working

the exterior is a little run down and the pool was not functional but we didn't really require it so no big

no pool and the exterior could do with some fresh paint and stairs need some work

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

cleaner - some towels were stained and the pillows were barely even pillows, they were so flat, wifi went in

room service

the highlander is within walking distance of the casino and

early check in, easy, peasy

was good not too far from the major attractions and fallsview casino

good location, free parking , early check in

the hotel needs some general renovation. the pool was closed.

wifi did not work (could never establish a connection).

also, wifi connection was so poor it was unusable

rooms were clean, free wifi, free parking

had 3 beds in a room. great for our family with 2 kids. great value.

pool, cleanliness

microwave, some kids never eat outside food,so, they should take some initiatives to set up

kids running in the halls not hotels fault.

price reasonable and close to many shops and casino if you so desire

comes every 30 mins or so and takes you to nearby/popular places so you can have dinner or go to casino, etc

no pool

the wifi did not work well and the air in the room was stale

plus it came with a complimentary breakfast which was nice

free wifi was unreliable which made for some cranky kids

was a pool, however it was empty and my kids were a tad disappointed

everything, like no room service, no intercom, no welcome gesture erc etc.

wifi was working half the time

no wifi

a pool would have been. nice. no outlet in bathroom for hair dryer

(do it while not inside) vpn over the offered wifi wasn't possible

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

had no cable, the roku box would not connect to the wifi network so basically there was no tv to watch a movie

me with this situation and also let me stay at very comfortable room good location and free parking lots and

location is close to falls. cleaned smelled good, had ac, queen beds, quiet, good wifi

the location was perfect, the staff helped with my husbands wifi issue.

free wifi hardly worked during our stay. no coffee maker in the room

-off bus), and several coffee shops, and steps from lundy lane (a great spot for families and kids)

our kids had to hear profanity and foul language

and very close to the centre and niagara falls and casino

music from nearby bar could be heard from our suite late into the morning hours

sometimes wifi is an issue on apple products for some reason.

they did everything possible to accommodate an early check in - good internet a few things things to keep in

early check in, roman was awesome clean rooms would def go back

wifi dropped a few times

friendly and knowledgeable staff clean updated rooms great parking close to all amenities

our room was right beside the pool. every thing is close by.

i had booked a room with the heart shaped spa tub and forgot my bubble bath

always very friendly, walking to the falls is 15 minutes, it is a pet-friendly place, they have a pool and the

had great facilities such as a hot tub and pool

we got early check in and extended parking facility at the hotel

the reception staff are very helpful and accommodated our early check in and late check out requests

(for anyone else wondering in the comments, ice machine on 6th floor and water dispenser in the gym on first

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms

distance clifton hill, check in friendly staff and very comfy beds :) , room as requested, early check

the indoor pool was small but the kids loved swimming for a bit

the location only the gym

the swimming pool was in a area with half walls, not a room to itself, no privacy

kids were excited about the pool being open until 11am and opening at 8am

was the parking fee at the hotel $15 per night plus taxes, a bit too much considering there is no room service

the gym and the pool

specially family with kids

gym was a lil small

was close to clifton hill were our kids enjoyed the rides and was also close to the falls

spa tub had no heat control and the water got extremely hot

like the location to the falls and casino

also, the parking lot fee is reasonable and free wifi

pool area was great for the kids

clean room. spacious. fireplace and jacuzzi were both situated well in the room.

location and pool for the kids

wifi had some issues.

everything was perfect from check in to check out. the breakfast was wonderful.

breakfast was not the best

clean pool

swimming pool and gym

their airport shuttle is for the niagara falls airport, not the buffalo airport.

my kids love staying there

excellent ..breakfast items . we love it...

wish there was a pool

spa tub was newer and bed was comfortable

very quiet, balcony, amazing staff, breakfast, free parking, wifi, tv, refrigerator,

location, accommodation & parking wise very very convenient

room looks clean, free parking lot and affordable pricing.

location, clean, breakfast, warm

close to falls. good breakfast. clean. friendly staff.

good wifi, nice pillows, bed was ok.

didnt have a list of numbers in my room so i didnt know how to call front desk or room service so i didnt utilize

even though there is splash park there and alot of kids

my coverup and felt self conscious to walk to the water park

to the indoor water park were not included in our price of $277 for 1 night

the gym, the pools, the restaurants, this has it all and in a prime location with an amazing view of

called for help, they also couldn't get it working and was told wifi in the room wasn't very good and that they

i didn't use the kitchen but it looked well equipped

wifi frequently disconnecting

free wifi was a great perk since most of the other hotels in the area charged

it is great if the reminder email explains what the cutlery and kitchen equipment are included

i really liked that it also had a mini kitchen with cabinets a microwave and a mini fridge a small eating area

wifi is slow

friendly receptionist who agreed to a late check out

pool was empty which was great. awesome location to the hill. definitely recommend.

desk gave curtecy call when we arrived which was nice also gave late check out

the location is perfect for visiting the falls casinos and everything around clifton hill

the pool was very clean and not too cold at all

room, air conditioning worked well, good location, pool is small but we had it to ourselves for over an hour

updated and clean, pool was neat(did not use it, but it would be good if we went back with our kids, small but

was small for kids only

the wifi can be a bit weak,but not a big issue...

everything was spotless, and the free parking was a big plus

room service was so good

clean room, wifi working good.

room smelt faintly of smoke and wifi didn t work

friendly staff great breakfast clean rooms

wifi very poor.

location early check in

us to do early check in

breakfast room is wayyyy too small and it gets over crowded quick

absolutely beautiful clean great balcony overlooking pool breakfast area free parking

to the funfair and restaurants and so close the the top of the falls great rooms fridge free parking free

the pool was lovely and warm

also there is no laundry facility

bed was comfortable. room service was good. the bathtub and jets was our favorite.

room has pretty much everything you could need: fast wifi, toiletries (i don t wear makeup, but i was impressed

free breakfast was great

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

gym wasn t well equipped