every day big problems with the wifi and it was louder than hell

parking by room

parking right at room door. easy to access town.

also pet friendly beach is just 15 mintes

the parking lot was covered in ice and snow

friendly staff and delicious breakfast.

is no room service

it is one of the very few pet friendly hotels in the area

pet friendly

door (parking lot side) was unlocked, the lock was taped with a scotch tape, so anybody could enter the

otcwoiod be nice to have outdoor fenced area for pets.

free breakfast had no meat

it was pet friendly.

i was charged a pet cleaning fee and i wonder why when i doubt they clean any different, considering my room

then getting home near midnight and having to immediately do laundry and shower + wash our hair

it was a very lovely stay. everybody was nice and the breakfast was delicious

continental breakfast consisted of stale muffins, and some fruit and one waffle iron

we used the large spa bath and it was very relaxing

was perfect, especially they are pet friendly

easy to find clean rooms clean pool great staff

there is private parking available at the property which is an added advantage too

we didn t drive to the falls and just parked our car in the property since parking would be a terrible find

guests leaving garbage all over the place being basically kicked out of the pool by these people

the pool and grounds were well kept

i asked hotel staff if they had laundry facilities and pleasantly learned that they did they are coin operated

wifi was available for us to use on our phones, the tv was not connected to any internet or cable

cereal for kids

slow wifi

kids running in hall at 1 am....

very clean, comfy bed, good free parking

pool was nice

kitchen covered in apparent oil stains all over the cupboards and work tops

room smelled, was dark...very poor lighting, no ac, no wifi, way overpriced.

location has free parking.

wifi was ok, big parking lot, staf was friendly,

the pool had closed already

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

wifi was poor, the linen was of poor quality and not ironed at all

no room service, staff mentioned that they visit every other day.

to falls and casino

sometimes it's hard to find a parking spot at nights

good with kids

the kitchen not enough stuff

cheap price for people on a budget and good that it has laundry facilities

breakfast is good and the staff in kitchen who prepare the food was really great and friendly

the restaurant service staff and the room service staff are very friendly

close to a lot of activities and fun places either for kids or adults or family

too many kids in the pool an not much more

room was not available upon check in as we asked for early check in, we were offered and upgrade for a low

the breakfast, the gym and the bedroom with the good facilities.

wifi signal is rather weak inside the room.

clean and comfortable hotel just off fallsview blvd, 5 minutes walk from casino niagara and a 15 minute 1

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

is good hotel size is middle,breakfast is many choice and wonderful,staff is very helpful,swimming pool is

all three rooms of my suite had beautiful views of the front on the casino as well the falls

pool and staff was soo nice and hotels are soo clean with soo many different sizes of towels

no hot spa at the pool

the gym could of been much cleaner

i liked the location. ialso liked the swimming pool and gym

heater was mal functioning and the room service was poor

room was very clean, pool was super, staff very friendly and accomodating

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

free parking and great wifi

it had a clean small pool

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

proper tea in the bedroom no sugar no provision for tea drinkers no access to food after 5 pm, no room service

gave plenty of towels when needed was a plus having a fallsview window in suite was wonderful pool area was

felt like room service at 11 pm

everything. hotel, rooms, staff, closeness to fallsview casino

check in polite staff facility very clean i loved the aroma in the facility i enjoyed the clean gym while i

across from casino and only short walk to falls and attractions

the wifi worked well enough and there was a functioning air-conditioner and

man was very helpfull the room was great next time i come witch will be july 12th will used there pool thank

connection wifi

here before because it s completely pet friendly so i can bring my dog with me

close to the falls very nice staff - i booked a smoking room and they offered me a non-smoking one because

the shower curtains are unstable. wifi connection was weak.

the kids loved the pool.

morning we had something chewing under the floor in our room, second night a group of kids were in the room

swimming pool is not upto the marks.you should improve the quality.

a bath mat inside the shower or a shower bar to hold on would be the only thing i could think

cable was great with lots of channels. wifi was good. friendly staff. room was clean.

room was very nice. natalia at the bar was great. all around a great stay

good location clean coffee shop and bar in lobby good value

parking not included. extra charges no laundry room

wifi signal was a bit

would offer a better breakfast experience, but for the price and how close it being near all the attractions

parking should be clean and hygienic.

wifi and we were 4 ppl we had only 2 towel

i didn't try the breakfast yet

no baque and no pool working

the exterior is a little run down and the pool was not functional but we didn't really require it so no big

no pool and the exterior could do with some fresh paint and stairs need some work

the advertised pool was empty. their gazebo had a rolled up carpet and a dresser in it?!?

cleaner - some towels were stained and the pillows were barely even pillows, they were so flat, wifi went in

room service

the highlander is within walking distance of the casino and

early check in, easy, peasy

was good not too far from the major attractions and fallsview casino

good location, free parking , early check in

the hotel needs some general renovation. the pool was closed.

wifi did not work (could never establish a connection).

also, wifi connection was so poor it was unusable

rooms were clean, free wifi, free parking

had 3 beds in a room. great for our family with 2 kids. great value.

pool, cleanliness

microwave, some kids never eat outside food,so, they should take some initiatives to set up

kids running in the halls not hotels fault.

price reasonable and close to many shops and casino if you so desire

comes every 30 mins or so and takes you to nearby/popular places so you can have dinner or go to casino, etc

no pool

the wifi did not work well and the air in the room was stale

plus it came with a complimentary breakfast which was nice

free wifi was unreliable which made for some cranky kids

was a pool, however it was empty and my kids were a tad disappointed

everything, like no room service, no intercom, no welcome gesture erc etc.

wifi was working half the time

no wifi

a pool would have been. nice. no outlet in bathroom for hair dryer

(do it while not inside) vpn over the offered wifi wasn't possible

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

had no cable, the roku box would not connect to the wifi network so basically there was no tv to watch a movie

me with this situation and also let me stay at very comfortable room good location and free parking lots and

location is close to falls. cleaned smelled good, had ac, queen beds, quiet, good wifi

the location was perfect, the staff helped with my husbands wifi issue.

free wifi hardly worked during our stay. no coffee maker in the room

-off bus), and several coffee shops, and steps from lundy lane (a great spot for families and kids)

our kids had to hear profanity and foul language

and very close to the centre and niagara falls and casino

music from nearby bar could be heard from our suite late into the morning hours

sometimes wifi is an issue on apple products for some reason.

they did everything possible to accommodate an early check in - good internet a few things things to keep in

early check in, roman was awesome clean rooms would def go back

wifi dropped a few times

friendly and knowledgeable staff clean updated rooms great parking close to all amenities

the sunset inn is also pet friendly which was a deciding factor

not all the sprays on spa bath worked

we come to our room there was smoke stench despite paying for non smoking room

smoking smell

the pool was also a great bonus, and my kids absolutely loved it

the wifi was done

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

would love for continental breakfast to be included and gym facilities

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids

the indoor pool was small but the kids loved swimming for a bit

the wifi was very hit and miss.

the swimming pool was in a area with half walls, not a room to itself, no privacy

a few little debbie's even options would had been excellent especially for those traveling with kids

pool is like in lobby area it was kind of strange but not a turn away.

the gym equipments need to be up graded.

omelet bar was great

is a great location, the big spa tub was great

on site keg, close to casino

indoor and outdoor pool

we walked around the city to find a store to get a bar of soap

excellent service excellent pool party

maybe a policy around the laundry as i got abused by another guest.

loved the pool.

location and pool for the kids

pool area was great for the kids

no hot tub! kids loved the pool but dad needed a hot tub

the staff was very friendly and accommodating the bar and restaurant were excellent!

allowed me to do an early check in

close to the free shuttle to take you to attractions

would like a hot tub at pool

then i went to run water in my spa bath and it took 3

for a different kind of tub so it didn't fit and i had to stuff a towel in the drain hole so my kids could bathe

no pool

kids running up and down hallway all hours of the night

and of course they have the best rate and free parking plus it s walking distance to clifton hill

good breakfast & value for the money

the staff was friendly and the breakfast was very good

they had a simple but nice continental breakfast and there was ample parking

room looks clean, free parking lot and affordable pricing.

but parking places was little messy, like parking in roadside

the stay was nice , clean hotel and room service was nice.

exhaust fan in washroom lol there was no body soap as well, the bottle was empty but there was a bar soap so

pool should be lit brighter which should make things more welcoming

parking fee, and outdoor pool is not heated as advertised.

needs to pay extra for parking and water park that s was very disappointed for us.

decorated and had a fully decked out kitchen with utensils and seasoning and even olive oil

nice bed, clean, very good wifi.

nice quiet area, big room modern kitchen bathroom clean

wifi signal

i didn't use the kitchen but it looked well equipped

room smelt like a boys gym locker

pool...location

wifi is slow

parking and wifi were great

we didn't have a laundry bag in our room, so that would've been a nice add

the pool was right outside our door and perfect size for the kids

was small for kids only

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

the pool was right outside our door and perfect size for the kids

room service was so good

the wifi can be a bit weak,but not a big issue...

free hi speed internet and parking

everything was spotless, and the free parking was a big plus

secured parking on the property, saves you a few dollars

the wifi service did not work most of the time. no in room coffee maker.

property was walking distance to everything. very nice warm pool. friendly staff.

loved the gas fireplace

us to do early check in

breakfast was disappointing

and quiet the staff was helpful and friendly and very close to all attractions free breakfast and parking

free parking, free breakfast, free wifi

good, abundant breakfast, 24 hour coffee station, allowing two hour parking after check out

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

late check out

clean and indoor pool

gym wasn t well equipped

the breakfast was outstanding

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

breakfast had decent options and was tasty