enough towels at the pool, other people on our floor were slamming the doors, ac wall unit wasn't working,

sink was clogged and they never sent anyone to fix it so i did and they took 100$ from me for a pet but hea

i couldn't get the wifi to work after first couple times using it.

the staff was very accommodating to us to get the kids in the

front desk said kitchen

pool was a hit for the kids

weren t told about pool for use, little too far from downtown.

coffee given after breakfast ends.

my kids enjoyed big pool and very nice/ clean jacuzzi a lot

breakfast itself good, however they ran out of coffee on day one and then out of cups on day 2 and

if we stayed longer i would have enjoyed the jacuzzi and pool

spacious room with separate kitchen and living room along with a bedroom

loved the pool and traveling with small kids the one bedroom option was ideal.

that let their kids in the hot tub with food and over crowded the hot tub

room was clean breakfast was great and convenient staff helpful and courteous

parking was off to the side away from the entrance.

and the last night the security bar was loose and so when we closed the door to leave it locked

very clean hotel, excellent parking, location to the highway as well as easy walk to the bart.

i know kids are going to have fun

bedroom and they were 2 full beds, i paid extra for a reason, barely fit my husband, myself and 3 kids on the

room looked out onto a large daycare center where kids were outside yelling and screaming most of the day

wifi was bad ud83dudc4e

the bar and gym wasn't accessible due to covid-19.

bad air quality & ash rain made it impossible to use the pool & the gym was closed because of covid, the room

very clean. very comfortable. excellent location. ample parking spaces. ev chargers available.

heated pool. clean,

wifi was really difficult to connect to; it shouldn't be that hard

were very accommodating in allowing an early check in

ample on site free parking

rooms are a little small walking in. crowded. pool was closed. no hot tub.

lovely pool with comfortable beds

i had little tiny ants in the kitchen area

the staff had decorated our room with rose petals and a bottle of champagne & snacks

only suggest to have a wing on a floor dedicated primarily to pet owners

left the room at 8:00 am to play golf on a very hot day and returned from golf at 3:30 pm

they had a nice hot breakfast very impressed overall

cleanliness and free breakfast. great selection of food.

if you have kids, or are a kid at heart, you may wish to consider playing (it has 36 holes

carpet was filthy

the parking

they saw us with a baby when we tried dropping luggage as we got there a bit early, and gave us with complementary

ample parking

professional and friendly staff. clean and comfy room and hotel overall. breakfast was good.

wished the pool was open, which is one reason i selected this hotel

parking was ample

to noisy from the parking lot people playing loud music

some of the tenants were loud out in the parking lot

parking in the first building is bad.

didn't like that i had a warning ticket, for parking, on my car

use laundry room not enough washers and dryers

bathtub was clogged, toilet didnt flush, i paid for rooms that were non smoking and rooms smelled of smoke, one

over a thousand dollars + they had there audacity to accuse me of stealing there nasty towels and kitchenette

the pet area

after all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code

wifi doesn t work barely enough towels burnt holes in the blankets

comfortable beds, clean elevator, always parking near room

wifi code didn t work

professional customer service, quick and easy check in, free/easy parking space.

wifi only in the lobby

in the middle of the night somebody in the parking lot was booming their music so loud that it was impossible

worst for everyone specially parents with kids

hesitant upon staying their when i pulled up but it not easy to find a place last minute that has smoking

toilet disrupted sleep all night. ordered smoking room wasn t provided. dirty towels and couch

the bed, bathroom, fridge, microwave, tv, wifi, and ac were great

room also missing furniture and bad wifi plus

the kitchen and 2 bedrooms

fireplace was not working and the whole room filled with smoke

pool was great loft areas of the room with a kitchen was awesome

breakfast was

did not eat breakfast.

the pool was advertised as open. that is part of the reason i booked there.

pool was locked

a nice swimming pool

the value and comfort with laundry and room frigidaire and easy microwave access was great

plenty of parking space

room service cold

great room and swimming pool

staff, balcony to sit outside of room, walking distance to our favorite sushi restaurant, nice bar for nightcap

free parking with

parking lot is always packed

staff is rude and the toiletries in the shower don't work, we didn't get any room service, they never refilled

the breakfast. pool/hot tub!

no room service

good free parking, area looked pretty safe, not a lot of transients

and pool were clean

the really was really clean but the smoke smells was still in the room but maybe because it was a smoking area

nice staff working here easy pull in parking

he upgraded our room to a non smoking bigger size room, without an extra charge, as i did not notice the room

was well equipped: large comfortable bed, enough space, private bathroom, air conditioning, good wifi, refrigerator

smoking rooms