the one nice person at the front desk was very understanding and allowed me a late check out as well

i leave for work before breakfast starts

staff was courteous & allowed early check in with no issues

i leave for work before breakfast starts. but really no big deal

i wasn't able to get a ground floor room. juice machine for breakfast was out of order.

need more of continental breakfast for the price..

they saw us with a baby when we tried dropping luggage as we got there a bit early, and gave us with complementary early check in

breakfast could use more options

right next to the miniature golf (would have been nice if they offered a discount though)

room and good breakfast

breakfast area the nicest i’ve seen in years

breakfast was delicious and there was a well provided variety

kids running up and down the hall

i like my stay for one. i like the breakfast

parking out side is a bit uncomfortable

the pool

use laundry room not enough washers and dryers

should have microwave in the lobby and another washer and dryer.24hr laundry available.

the laundry facilities were reasonably priced and clean

also couldn't find any laundry room and we also didnt manage to call reception anyway

from the front desk to the parking and room

early check in

breakfast provided bags to take items to your room

flight connections i had on a trip to italy, i was forced to arrive a day early and leave a day late in oakland

shuttle service during the stay and the availability of laundry service on the premise.

mini refrigerators that’s replacing old has no freezer to freeze items or keep ice cream for kids frozen or drinks

the kitchen area , was clean as i could see of it

the best thing about the hotel is the proximity to the airport and the free wifi

a day parking

the hotel is very close to oakland airport and has a shuttle that leaves frequently

room service

room service, was very accommodating.

the bar tending staff was very friendly.

breakfast and no pool or hot tub, bar was closed as well as the gym, which was very disappointing

pool , room , breakfast !! great place no problems

it’s a standard businessman hotel. gym was good and well appointed. bedroom was clean.

no food. no pool. no bar. no gym.

however, i would like to see oat milk ( dairy free) option available for breakfast

room was clean, but the furniture and kitchen were quite old

amenities like fitness center and free breakfast were really nice!

there was the usual continental fair, but it was a good breakfast

staff were nice and attentive. pool was warm enough to swim and breakfast was good.

loved that it had a kitchenette too

breakfast

i really appreciated the laundry room near the end of our trip

the breakfast in the morning had a good variety

right in front of the fisherman's wharf comfort and clean, friendly staff and great breakfast

parking was outside the door

security cameras in the parking

refrigerator and microwave in room and parking right in front

a nice swimming pool

the value and comfort with laundry and room frigidaire and easy microwave access was great

it had a pool and spa

pool & hot tub is the deciding feature for me

they had microwaves in the rooms because the one in the laundry room by the vending machine is kinda gross

the front desk, bell stand, & bar were understaffed for a weekend

pool is outside

kids loved fresh baked cookies at checkin. room size was comfortable and spacious

pool/hot tub/outdoor patio area couldn't be used

very nice and clean... good if you come with kids.

no breakfast. cold swimming pool. should make it into a hot tub.

early check in

i came all the way from fresno by train and ended up being early so we had no place to settle in

swimming pool.

the pool was dirty & not available

service, clean and nicely spaced room with smart tv, breakfast value and the lounge area with the pool

the pool was amazingly warm on a cold day

lots of kids couldn't sleep and hotel smelled like feet .

pool was warm 24/7 rooms clean lots of pillow towels everything was stalked up friendly staff gym overall hotel

, clean , cocktail lounge, pool table , spacious rooms

breakfast was very good.

everyone is very nice and accommodating. cleaning staff is awesome and gym is great

liked shuttle service to and from bart

room,pier, hotel bar/pool,staff, location(embarcadero cove)

the gym was cool

loved the pool was heated and the workout room allowed kids with parents

felt delightful and the hot breakfast was outstanding with sausages and oatmeal and yogurt and cinnamon rolls and much more

there was an event there with a lot of kids

even the breakfast was nice

i used the gym, the pool, the eating area