pool was not available

lobby and kitchen was very clean and organized the lady taking care of the kitchen was

parking spaces little small

parking (if there s a lot of people booked could be a nightmare)

clean rooms, good customer service, free breakfast

the bar was more catered to millennial fun drinks i just wanted a mimosa or long island ice tea

easy parking, check-in and out

great room for pet owners. cozy bed. nice amenities. great value.

noisy throughout the night, kids running up and down the hallways, and doors slamming very loud.

loved the pool table and bar down stairs

the restaurant is very good, complements to bar and restaurant staff

i guess the bonus was that i had a good reason to have the drug talk with my kids

huge property with pool and spa, friendly staff

good location to our kids home. very clean and the courtyards were amazing.

and love the lake and the pool area was nice

coffee given after breakfast ends.

kids and parents both had an incredible time

my kids enjoyed big pool and very nice/ clean jacuzzi a lot

room, staff, breakfast

breakfast was great but limited hours

breakfast was very good, i felt safe didn't have to worry about area the are was beautiful

the kitchenette and breakfast

breakfast and blackout curtains

garbage bins were not emptied from previous stay and the pull out couch for my kids to sleep on was horrible

sanitize the general manager is totally insensitive to any problems you may have regarding your kids in the

and the last night the security bar was loose and so when we closed the door to leave it locked

laundry facilities were also available for hotel guests

at the front desk about adding the breakfast buffet

was able to add the club m for $35 which included 24/7 access to the lounge as well as breakfast

was surprised with the $---- pet fee(not a deposit)

lovely pool with comfortable beds

i had little tiny ants in the kitchen area

the staff had decorated our room with rose petals and a bottle of champagne & snacks

only suggest to have a wing on a floor dedicated primarily to pet owners

left the room at 8:00 am to play golf on a very hot day and returned from golf at 3:30 pm

the hotel was in an excellent location. the breakfast was good and staff very friendly.

breakfast was very limited and always the same food

room service left fresh towels, did not make bed(china virus paranoia, apparently) parking barely

minimal parking

they need more parking spaces available

breakfast hours great.

the employers and the late check out stay

the pool had i guess glass and my kids and myself cut our

rooms are great and the beds were very comfortable. the breakfast that they had was great also.

woke up late for the breakfast, but they were kind enough to still serve us

felt delightful and the hot breakfast was outstanding with sausages and oatmeal and yogurt and cinnamon rolls

hot breakfast included. hot tub and pool. available parking

appreciate the friendly staff, nice lady who served our free breakfast, clean rooms, & overall peacefulness

faster wifi could have been very helpful for office meetings

wifi didn't work until the second day and the tv kept having a weak signal.

breakfast was

fireplace was not working and the whole room filled with smoke

rooms are large with a full kitchen and bathroom

the fireplace was great because it s wood burning

breakfast was great!

view wasnt great as it booked it said pool view and didnt get that

wish it had secured parking lots, i would absolutely pay the money for the extra peace of mind

room service was fast, sushi was tasty

cleanliness, service, staff and lots of parking.

the cookies! room was spacious and pool was a good size. customer service was great and fast.

everything, was great, my kids love it,. no complaints.

felt rushed to eat our breakfast

everything, was great, my kids love it,. no complaints.

the wifi in this property is very poor as well

love that it had everything amenities, pool, gym, whole room really clean, ac, & best of all breakfast looking

and bathroom floor needed a good scrubbing, some grout was white and some was black, and the carpet in my room

s onsite pay washing machines and dryers plus some vending machines and a microwave in the laundry room

parking was tight space but enough for everyone

plenty of parking space

i didn't like that the photos of the pool weren't what the pool really looked like.

the beds were comfortable as well, and they have on-site laundry which was great since we just came off a

the pool water is not really clean and not heated, so the kids weren’t able to swim

we didn t use the pool we were going to got to cold but we loved are stay

i did my laundry, at the hotel

the restrictions to using vpn on their wifi - this should be informed to the guests that the hotel has restrictions

gni in august of 2019 i had one suggestion and that was for newer washers and dryers in the laundry room

tv, bed, shower, lighting, wifi, and ac were great

i had some problems connecting to the wifi from my phone.

bathroom, shower, tv, wifi, ac, and lighting were excellent

room was clean. parking was easy. staff was friendly.

bar needed outside of tub/shower for safety; safety gate needed by parking lot near pool; more lighting by pool

i was also told the wifi was my last name and room number, but it was my first name and room number, and that

breakfast and it took me a couple of days until i was able to get into the wifi.

when we arrived the police were escorting out a disruptive guest, and the parking lot had a drug deal going down

breakfast was good and coffee service in room was great.

the breakfast is always phenomenal!!! the bed is always comfortable and its quiet.

carpeting . bathroom small. pool small .

breakfast french toast sticks complimentary .

the hotel shuttle was so helpful and saved us a lot of money on travel to nearby places

wet bar station in living area

the swimming pool was amazing

parking, location

the pool was cold

parking

extensive breakfast offerings of the 6 hotel nights of our trip

there was no breakfast or even coffee. nothing

detector was removed bathroom light did not work people were smoking in front of their rooms pool was not to

no coffee, no breakfast, no ice

breakfast at this location, no working lights in the multiple rooms they places us in after being

i even got a tasty danish & mixed blend orange juice for breakfast

that the coach was hogging the pool for some type of practice or warm up but no one else was going to fit in

breakfast and social hour were great add ons

the gym needs more equipment and a bigger room

rooms are big. we also enjoyed the pool, bar, gym and breakfast.

breakfast

wifi is intermittent

no breakfast

value for money, except bad wifi and hotel staff refused to admit problem and impact to

parking and wifi are free l, yes

clean, spacious room, plenty of parking, elevator, continental breakfast, close to bus stop to get to tram for

location and the car parking was very nasty and smells really bad, rooms were really great.

free wifi was a joke

coffee in my room and no breakfast and the wifi was horrible and no hbo

facility is outdated wifi is slow breakfast is minimalistic overpriced

i told her no need for yelling we said we could pay the extra fee for late check

room for 3days and had to move to a room that had holes in the blanket but was suppose to be non smoking

people smoking in the no smoking area in the balcony at night

in and out all evening smoking and talking loud, slamming doors

some people smoking on the stairs

they don't have laundry on service, all washer and dryer broken!