5 euros charge to use a very small pool

we were able to get an early check in, as we requested, which we really appreciated

the wifi worked well

staff were great and the breakfast was large and fresh

bar staff had to pay at the bar instead of putting it on the room and pay at check out

wifi not good in room.

the bar was very expensive considering the overall price of the hotel.

the hotel is spacious and modern - there is a parking place and a huge terrace - very comfortable beds and a

town center is walkable (with 2 kids under 10yrs,

reception area the sofas and pillows had stains , there was a bar but was closed , there was no room service

no wifi insufficient kitchen tools

parking is free

pool

liked the pool in the area :) we've got standart breakfast and staff was very helpful :) for last minute

breakfast was good pool was good everywhere was clean and tidy. a very successful stay

the parking situation could have been made a bit clearer

the port area ( where we needed to be) was at the very bottom of the district and car parking is difficult, so

breakfast is very good as well with a good selection ( fresh pastries, fresh juices, all in all a

there was a gym also so that was a bonus for

hotel, clean room, amazing breakfast, great wifi, helpful staff

fantastic bed and amazing service, great wine and hot water in the pool!!

the gym was only for paying customers

the location is not the best, but it’s calm and with easy parking.

great hosts, clean, big rooms, parking.

gym is not really a gym it is tiny and does not have much equipment

very clean and well kept with a wonderful little breakfast

everyone is extremely helpful and breakfast is always a plus.

the central location, proximity to restaurants, modern and very good breakfast.

and clean hotel in a quiet street, the breakfast was faboulous with a lot of fruits, serials, jogouhrts, eggs�

staff genuinely pleasant, good coffee & breakfast. air conditioned rooms.

were attending a wedding locally and popped to the bar for a drink before hand

wifi was weak at times.

enough toilet paper, having to rent the safe, and the bar is nonexistent (you have to buy an entire bottle of

we loved the location. and we loved the peacefulness of the hotel. breakfast was good too.

we got the room and now towels where available due to a laundry problem

breakfast was abit limited for us as we only eat plantbased there was only dry bread (nothing to go

the breakfast is served in the café on the ground level and has nice choices

clean, great interior, silent, perfect location, friendly staff, and a fantastic breakfast (hotel attached to

the wine from the honesty bar was very good too

nice boutique hotel close to the ferry. very friendly for bikers and pet lovers

fast, free wifi and very friendly staff

very nice staff, very good breakfast (very fresh and well presented)

just perfect ,great location , little modern bean new hotel , good wifi, excellent breakfast

wifi very poor in the front bedroom, excellent elsewhere in the hotel

love everything the location, the hotel is super clean and has a nice decoration, breakfast is amazing the works

and there is a great bar / restaurant just a few doors down botanica we would stay again

best breakfast. super clean. staff very nice an patient.

the breakfast and all the precuations taken due covid.

comfortable beds, great location - parking right outside, excellent breakfast, air conditioning.

very good breakfast

the room is small, but has the essentials, a good bed, a reasonable bathroom, good tv and wifi, and easily

we appreciate how you treated our pet like a human guest

clean, excellent wifi, free parking, reasonable breakfast, free coffee.

100% pet friendly

convenient, pet friendly location for exploring lisbon

was the breakfast room, not a place for dinner

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room

the breakfast buffet is extraordinary.

the breakfast was included and it was terrific with lots of hot and cold choices

breakfast was good for the

wifi

missing basic things in the kitchen space is definitely not suitable for taller people

the room for two adults and two kids wasn t huge, but the way the children's beds were arranged was an

the option for room service to order a meal or snack would have been nice.

no groups of noisy kids until 3.00am in the morning

very clean, heated pool on the rooftop

wifi didn't work

well equipped kitchen

the pool, restaurant and bar were not open yet

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

the kitchen was fully equipped and beautifully installed

it doesn't say it is only allowed for kids one hour a day

room service and bar/restaurant also with very limited and basic

great rooms, fantastic pool, delicious food at the hotel bae and kind staff

good parking & wifi

wifi issues when we arrived at the property

all was perfect, the view, the breakfast, everything.

the wifi is also bad, every time your phone or laptop goes to sleep mode it will disconnect from the

central friendly and helpful staff. breakfast good. entrance to under ground car park difficult.

our kids loved the outdoor pool, which was a highlight of our stay

yes you can order room service but it would’ve been nicer and easier to make myself a drink in the morning

the decor was fab, the bar was great (the barman made a mean caipirinha - and they’re only €6 between 4-

location, the staff, the size of the comfort room with a river view, the bar and how the hotel smelled

clean, new, friendly, wonderful breakfast, everything!!!

wifi works great

old rail station hotel, beautifully remodelled with nice restaurant and okay little gym

bedrooms and a living area+balcony, which was perfect as we were travelling with grandparents and kids

were very good, parking, pool area, restaurant and breakfast choice, they do offer a shuttle car service free

everything was super clean, the breakfast was excellent, it had a lot to chose from

location, the view from the room, cleanliness and the fact that it was pet friendly were also positive aspects

some things like the spa and kids corner are not yet open but they should be open soon.

the terraces and pool excellent for just

the breakfast experience was wonderful, with all the staff bending over backwards so we could enjoy

and really enjoyed the morning breakfast out on the terrace or an afternoon drink by the pool

wifi was very bad

maybe a bigger pool would be perfect !

we had 2 room but would have preferred a family room with our 2 kids

setting, breakfast was plentiful with a gorgeous view, staff was very helpful and friendly and the hotel was

spa on all the time

the sauna, pool and hammam were particularly appreciated, once all the kids of the hotel went away

believe the spa could be a bit better

superb staff, lovely rooms, cool pool, and perfect location for our golf trip

laundry service was very quick

you have a sign in the hotel saying pool and spa but there is no spa on site

bit weird with the room service, the prices were higher than the bar prices (even though you already pay extra

i had to call room service 7 times to place an order on saturday evening - the lady i spoke to in the restaurant

problems with the wifi connection, but i am sure they will get this resolved in no time.

complimentary mini bar and welcome gifts on arrival were appreciated

the staff in the hotel were so professional and accommodating - they organised a late check out for us last

mini bar was free for the first use

good breakfast, free coffee and tea 24/7

the hotel is very unique and beautiful, from the room setting to the terrace bar it was wonderful throughput

room service came in once but we were still there and then they didn’t check in whether we needed

it may be not very suitable for families with small kids, but i would recommend it anyway

bar bill was presented on scraps of paper rather than proper print out

breakfast was a great addition to all mentioned above

wifi worked well throughout the hotel

lovely room, great breakfast and lovely helpful staff

friendly welcome, great location and tasty breakfast.

limited breakfast and tiny elevator

early check in.

we used the courtesy vouchers for a complimentary drink at the bar each

amazing included breakfast at next door cafe

the wine bar just needs more advertising- right now it’s a hidden gem!

bar area felt very quiet and would have been nice to have more atmosphere

, setting, staff and breakfast

little bar in the room could have a few more items, like small containers of chips, crackers, or cheese

note that there is no onsite restaurant, so you need to eat out or order from their room service partners which

helpfull staff, room service cleaned the room daily at morning and asked for any needs (towels etc

the wifi was a problem,

everything was perfect. professional and helpful staff. the bar was much alive.

same goes for room service which was also a pleasant surprise

impressive hall and bar section

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

the hotel bar was

comfortable, good room service food

booked breakfast on the last day as had eaten out each morning but this was so much better than where my

the sports bar area is excellent for a drink

a little pricey considering the lack of facilities e.g. pool, actual gym

gym on the small side - but i didn’t necessarily book for that.

central location contemporary bedrooms excellent wifi friendly and helpful staff

loved the complimentary coffee, teas and cakes available all day and great choice at breakfast buffet

loved having breakfast, and later wine, on the beautiful outdoor terrace.

need a food offer beyond breakfast even if organised with a local provider/room service as the surrounding

with our stay was a taxi from the lisbon airport, happy hour snacks and beverages, and a full breakfast

the wifi super fast and reliable

we enjoyed having a small bar in the hotel to meet our friends before venturing out for dinner

fully stocked mini bar in room should you want to purchase anything (did not use though)

the only thing which would have made it perfect was a terrace with a bar to sit outside.

very bad wifi

breakfast and room service were excellent

and clean accommodation, good location, kind staff, excellent breakfast served in an associated hotel (pestana

the breakfast was delicious and the staff made our stay very comfortable

was great but if i’d had to improve anything then i would add a bit more cocktails to a bar menu

nice touches in the room complimentary stocked mini bar for free consumption plus complimentary custard tart

the mini bar fridge had complimentary drinks (1st round stocked) which was unexpected and very nice

small pool area and gym

cautioned the hotel while we were there that there needs to be a grab bar in the shower/tub

late night room service (on arrival) was good and not as expensive as i expected

, hotel is exceptionally well positioned dead central ,staff always available , nice pool and gym great hotel

spa was closed for february maintenance which was the only negative of this trip.

the hotel made an upgrade for us in a vaste big family room breakfast +++++

travelled as a family of 8 (grandparents to young kids) and ticked all the boxes

the bar downstairs is

hotel is near tourist spots. staff were very helpful. breakfast has good selection.

it will be good if they can offer some others facilities like a plate, spoon , water kettle with kids we need

wifi in the room didn't really work well

biggest issue was not being able to access wifi

wifi is functional very well

wifi available in our room

there was no iron, but they have a laundry service.

hotel bar was closed at 10.15pm one evening

best location and fantastic amenities. good breakfast too

there was no bar or restaurant facilities past 3pm

was a great location, great staff, excellent breakfast and liked that it was a boutique hotel and not a chain

friendly staff and nice little bar/breakfast area

wifi excellent

extremely clean, central location, good wifi signal, friendly staff, a lot of space in the room

very welcome staff who hear and assist guests. ideal location, good breakfast,

the breakfast was exceptional and we needed it prepared at 5am and they did it

very friendly staff, possibility for early check in was great

exellent location, frendly staff ,good breakfast ,clean,

breakfast at this location

the breakfast was fresh and delicious, and the room was beautifully furnished in a modern style

didn’t have the breakfast

very good breakfast

breakfast excellent, beds super comfy, shower amazing!

advertised to have a bar but there was no bar in the hotel

good breakfast, very clean, amazing location, awesome restaurant nearby (gazzo)

also missed facilities to make tea or coffee in the room, a mini bar or something of the sort

slight issue i had was logging in to the wifi, which was resolved in minutes by the helpful friendly staff on

we appreciated the free upgrade and early check in

wifi is stable and fast

would have been nice if breakfast were included, but on the other hand there were so many shops full of incredible

staff, we have arrived early in the morning in a cruise, and were only staying up to 2 am

so they even made us pay for the laundry service we had to use for delicate clothes

strong wifi, friendly staff

bar staff were very friendly

convenient. bar downstairs. and breakfast too. so many wonderful options all around.

great location, excellent breakfast, comfy bed, very quiet with double glazing

but the staff was kind, offered late check out and free breakfast to make up for the delay

the facilities were not explained nor taken through breakfast times,wifi etc

the washrooms, in particular are very very small which probably only kids would be comfortable with

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

was great; beds very comfortable; air con in room; wifi in room; fridge in room; friendly

great location, nice staff, good wifi comfortable rooms

wifi was spot on

wifi very very slow. breakfast good but eggs and bacon cold each day.

location is brilliant rooms funky great wifi and tv with english speaking channels

there are big mirrors, tv and a tablet with accessible free wifi

good wifi

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

outstanding breakfast team - outstanding front desk, concierge and rooms team

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

breakfast is very low quality comparing to all the rest

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

- great/fast wifi - awesome free breakfast and fancy nespresso machine available to use 24h/day in basement

friendly stuff, clean room, perfect location and breakfast.

- great/fast wifi - awesome free breakfast and fancy nespresso machine available to use 24h/day in basement

hotel offers a pleasant stay despite the small room size, with a good breakfast to start the day

is very good and exceeded my expectations, room is very comfortable especially the bed + perfect wifi

kitchen tap in my room was loose and needed fixing

the hotel is excellent, as was the room--which was equipped with a good bed, tv, small table, and kitchen

also no room service/kitchen

rooms were well equipped with some kitchen facilities which were great when travelling with kids

hotel with very helpful staff and a good buffet breakfast

the wifi connection

breakfast also nice

the breakfast was the same everyday xd i'm not used to eat the same thing everyday

the breakfast is basic but very good and fresh

great localization, free mini bar, good room service

the rooms are gorgeous and the downstairs bar area is cozy and inviting :) the staff are absolutely amazing -

wifi was fast and stable, and unlike in a lot of modern hotels, uncomplicated to connect to

the lounge and bar area very spacious comfortable

room was charming. didn’t have breakfast.

breakfast was delicious and the staff held our bags too when we got in too early for check in

the family suite configuration worked so well for our family of 4 with young kids

the kids had a separate room but we were connected by a small entrance area behind locked doors

good breakfast

very clean place, nice room a breakfast included

can use to take while walking around lisbon (30 min free international calling and unlimited wifi) 6

however, this won't work for small kids

the noise outside from the bar till 2am

the family suite was nice for our family of 5, as 3 of us stayed upstairs and 2 kids slept on the pull-out sofa

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

the location is amazing and the loft suite is fun for kids

though it was written in the description when i booked, there is no laundry service at the moment i'm writing

very good location. clean room with good furniture. good wifi. excellent crib by our request.

early check in available on our day which was such a stress-relief after a long flight

they allow me to get an early check in

maybe the breakfast could have been better but we went out on some days.

but if you have kids with you and a couple of luggage with, then the story becomes a drama

it was very comfortable for 2 adults and 2 kids

bar that, great place to

you baggage to get to the lift and there were no felicities for the baggage or people with little kids

but if you have kids with you and a couple of luggage with, then the story becomes a drama

booked two rooms, one for my wife and me and one for the kids

lack of laundry service painful

did not like the fact that i called for room service at 10:15 and the kitchen told me the closing and they need

would appreciate if the bar would stay open past 11pm.

i think we were over the restaurant and/or the kitchen

comfortable beds. good shower. nice windows. good wifi. clean. good location. quiet

the a/c and wifi were working well

air con and wifi good

ac and wifi were working and room was daily cleaned

our stay was for 6 nights and it was very comfortable with running hot and cold water, a/c and wifi internet,

breakfast was excellent

the decor was to an exceptional standard, breakfast were wonderful and so was the bar area

it has a fabulous restaurant, great bar amazing decor throughout the hotel and a phenomenal location

breakfast, service, location, staff all fantastic

complementary breakfast was outstanding