well equipped kitchen

rooms are new and clean, kitchen full with accessories and a dish washer

the pool, restaurant and bar were not open yet

great kitchen area

the kitchen was fully equipped and beautifully installed

fast wifi

parking was great, we liked that it was free and underground away from the bad weather

rooms, cleanliness and breakfast

room service was top, staff friendly, and i liked the fact that we could park up in front of the

there is no room service and there was a lack of communication between the check-in desk staff and the

cautioned the hotel while we were there that there needs to be a grab bar in the shower/tub

the indoor pool was small but nice and clean, and we also loved the sauna and gym

also had a great time in the pool

a perfect breakfast is included with the meal and the wonderful staff of this luxury hotel are available to

small pool area and gym

location, decor, delicious breakfast.

hotel bar was a little expensive.

room service to make the room was crazy early on our first morning when we were still snoozing

hotel provided first round of the drinks in the room bar for free, employees were very helpful and kind

nice touches in the room complimentary stocked mini bar for free consumption plus complimentary custard tart

was a room service menu in my room, but when i phoned for room service i was told that they don't do room

the food in the bar was not very good. the breakfast was very good.

the wifi was strong and free and chairs were comfy

i would have imagined there would have been a restaurant within the hotel- but there was room service available

room service is outsourced

facing another building's back wall and at the bottom back of the had a restaurant, and the kitchen smell would

same goes for room service which was also a pleasant surprise

few that had a generator so when people saw there was power they came in looking for charge or wifi

didn't fill the water in the room as part of the room service

excellent location & very friendly& helpful staff good room service

staff at the bar were very unfriendly

free wifi provided by hotel did not require any password and every time i logged into the internet , i

the sports bar area is excellent for a drink

of april bridge and lisbon cathedral the staff were very respectful and attentive the cheeses at breakfast were

they allowed late check out with no fee which was very nice of them

friendly welcome, great location and tasty breakfast.

complimentary breakfast was a definite value added

they gave us an early check in and a small glass of port wine, all while telling us some recommendations of

modern rooms, with a safe, modern bathrooms, cable tv, wifi, french balconies, comfortable beds

the breakfast was excellent

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

food is great and the gym is beautiful, spacious, and well appointed instead of an after thought

exellent breakfast, very good location, beutifull wiev.

tasty breakfast

was awesome, view was incredible and really enjoyed the morning breakfast out on the terrace or an afternoon

- luis was adorable and helpful when checking us in and louisa in the stunning mezzanine bar was so knowledgeable

all the staff including those at the bar & breakfast were very friendly and helpful

amazing included breakfast at next door cafe

luisa in the bar was especially helpful

great breakfast served in the building's bakery

sufficient cheese/meat and fruits/pastries selection and - in addition - egg and bacon from the kitchen and

soap dispensers fixed on the bathroom walls weren't air-tight and not very handy to use, the breakfast buffet

room service did not refill the coffee and the bedsheet was so small that it got out of the

wifi was very spotty or did not work at all

restaurant, bar and room service was closed

the breakfast was fresh and delicious, and the room was beautifully furnished in a modern style

great breakfast

good choice at breakfast at peaceful breakfast and staff make you a hot drink of your choice

exellent location, frendly staff ,good breakfast ,clean,

breakfast at this location

laundry service and staff was unable to offer assistance on this, asking me to search online on my

we were able to end each evening with a drink at the bar too

everything was spotless and breakfast buffet was gorgeous - fruits, meats, eggs, you name it

wifi wasn't always great

breakfast every morning

i was told to call room service as needed, no doubt at extra cost

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

could have had some sort of vending machine or some sort of facility other than a mini bar in the room

wifi, very good location-only 5 min walking distance from praca do comercio, clean room and amazing

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

beds, pillows and linen very comfortable, decent coffee maker in room, mini bar and free water and pastry

room, cleaning, breakfest, wifi

breakfast area was lovely, food great, good coffee to set you up for the day

they charged €10 for a fantastic breakfast

prices in the bar and restaurant are reasonable

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

outstanding breakfast team - outstanding front desk, concierge and rooms team

breakfast is very low quality comparing to all the rest

slow wifi in the room.

it may be not very suitable for families with small kids, but i would recommend it anyway

the hotel restaurant and bar are wonderful, with good views of the bridge and river

the hotel is very unique and beautiful, from the room setting to the terrace bar it was wonderful throughput

breakfast was very good with cereal, scrambled egg, sausages, mushroom & peppers, grilled tomatoes

water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy

as i mentioned, the rooms are not sound proof and there is a bar just across from the hotel that has live music

the laundry machine was running too noisy next door the whole day

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

the family suite was nice for our family of 5, as 3 of us stayed upstairs and 2 kids slept on the pull-out sofa

nice and confortable hotel in a good location!, very good rooms and excellent breakfast!

also - no laundry service

wifi was spot on

that we couldn’t get early check in or late check out.

free wifi

rather expensive for single room occupancy. bar area was functional but not attractive.

old building with smelly drains in the badroom. the wifi could be better

the hotel made an upgrade for us in a vaste big family room breakfast +++++

it is perfect for a family with 2 kids using the sofa bed

spacious family room (we were upgraded), comfy beds/pillows, great shower, good breakfast selection (coffee

rooms were well equipped with some kitchen facilities which were great when travelling with kids

also no room service/kitchen

there was also a small working desk in the room, and good wifi, thus i could also work from there

rooms come with a safe, fridge, a/c and a small kitchenette and are impeccably clean and very quiet

at $12 was pretty good by local standards, but hotel had no room service other than breakfast and the rooms were

breakfast was really nice and simple no fuss and had enough to get the day started

great breakfast every morning, snacks, coffee and tea offered every afternoon and evening

hotel offers a pleasant stay despite the small room size, with a good breakfast to start the day

everything was within walking distance, great selection of items at the buffet breakfast, staff were friendly

- great/fast wifi - awesome free breakfast and fancy nespresso machine available to use 24h/day in basement

2) total lack of sympathy from the maid at the breakfast

never ending waiting game to be served a complete breakfast meal

we weren’t told anything about breakfast at check in or anything about the hotel

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than

location, breakfast, wifi, clean

family, specifically both my kids loved the 3 bed room

wifi was super slow in 206 room. almost unusable

the washrooms, in particular are very very small which probably only kids would be comfortable with

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

the breakfast options as a buffet were plentiful and with broad offerings and in a beautiful charming

the lounge and bar area very spacious comfortable

breakfast can be improved with more choice for vegans and vegetarians

the bistro serves a great breakfast, although this could be improved

the rooms are gorgeous and the downstairs bar area is cozy and inviting :) the staff are absolutely amazing -

breakfast, service, location, staff all fantastic

i would add a table to the balcony or another chair to the table to make room service meal easier for 2

the team - the overall design of the hotel - breakfast

no 24 room service, ppl need to eat after a night out

excellent breakfast with very helpful staff

breakfast has reasonable selections of food

the breakfast was exceptional and we needed it prepared at 5am and they did it

tea and coffee bar in lounge cake at 5pm every day breakfast with huge choice included free wifi staff were very

breakfast was fresh, with lots of choice, and well presented

very friendly staff, possibility for early check in was great

problems with the wifi connection, but i am sure they will get this resolved in no time.

breakfast was amazing and staff very friendly too

manager gave us very early check in which was a great surprise

lobby at all times (water, coffee, bubbles) and the room was stocked with a complimentary mini bar plus a few

boutique hotel with fabulous breakfast

the best hotel breakfasts i've ever had, and the other facilities like the spa, sauna and hotel gym were the

-wifi is very good but may not work so well in some rooms

large common rooms to sit: a room with a fireplace

music in salon every evening and excellent breakfast, also with music

the breakfast is pretty good

the breakfast can be ordered al el cart (not sure how to spell) but basically you choose as many

limited gym equipments

the gym was really small and not useful

gym could be bigger

a surprise from housekeeping when we returned from a long day… mint water, chocolates…the breakfast on the

everything from the bar staff to the lovely rooms

room service food disappointing

breakfast was very good

decoration is amazing. room is really nice. i liked the books (not for kids!)

good bar and professional staff

old rail station hotel, beautifully remodelled with nice restaurant and okay little gym

room service was poor, phone didn't work

room service doesn’t speak english

the decor was fab, the bar was great (the barman made a mean caipirinha - and they’re only €6 between 4-

the breakfast was really worth it: yogurt and granola bar, cheese and meats, boiled or scrambled eggs,

also loved the bed and we had a great time doing yoga on the deck by the pool in the mornings

the wifi didn't work in the room, the speaker didn't work in the room and we couldn't use the safe

it stopped around 0:00 so it wasn’t a biggy and our kids are used to city buzz, but i heard some guest mourn

tv in the rooms would have been great, although the kids didn't notice it was missing as they were at the pool

little pool but it was perfect for my kids

comfortable and very friendly staff, were able to arrange an early check in (which was great after a 12 hours

we ordered room service and it was not bad either

room was excellent - comfortable bed, bath robe, free phone to use during the stay, free mini bar (if you do no

bar area was a great place to wind down and gather with new friends

can use to take while walking around lisbon (30 min free international calling and unlimited wifi) 6

drinks in the roof top bar late at night were a great way to finish the trip

beautiful, elegant, luxurious with wonderfully friendly and helpful staff. brilliant breakfast.

pool is not heated so wasn’t used and no service while sitting on the sun deck

3, & the rooftop pool where you can linger over breakfast in the sun

breakfast was amazing and the location of the property is very nice also the hotel has free wifi, can not express

the free breakfast was unbelievable with meats, cheeses, yogurt, breakfast, pastries, coffee, juice, eggs

very tasty breakfast (warm bread

everything was good, the welcome, the facilities, the cleanliness, the style, the breakfast!

free pocket wifi and calls

very clean. comfortable, staff accommodating and super helpful. breakfast excellent

price, friendly staff, great view, good shower, nice towels, good wifi, quiet, good breakfast, good

breakfast was lovely and we really appreciated the carafe of port (may have been sherry

need a food offer beyond breakfast even if organised with a local provider/room service as the surrounding

breakfast is available from 07:30 to noon which is amazing

the wifi super fast and reliable

i really liked how quickly the room service would be delivered, their cleaning services are fantastic, and in

breakfast was delicious, bed was great, and the shower was amazing. lovely spacious terrace.

it seamed that she did not wanted to have a pet in the lawn despite it was empty

laundry service was very quick

staff is very nice, rooms are clean and breakfast is amazing you have to try

it was a comfortable place for family and would recommend for stay with kids

location is excellent and the rooftop restaurant/ bar is great start and end to day for sunrise and

delicious and rich breakfast with local organic food

view from the room and roof top bar

there was also red wine in the room to welcome us☺️there are also many choices for breakfast, accompanied

the most amazing and helpful staff! fantastic breakfast

breakfast was delicious

the breakfast was also very nice and had a good selection

we arrived early and our luggage was stored and an early check in was offered as soon as they had cleaned the

breakfast was also amazing, bread which came straight from the oven, yoghurt, fresh fruit salads,

friendly hills team, thank you for our wonderful stay the breakfast was amazing, wifi allowed us to work remotely

small private room, very comfortable bed, wifi worked excellently

it’s a very comfortable room with really good wifi. great proximity to the city.

wifi was weak

unreliable wifi and no desk/table or even dresser.

the breakfast is simply amazing, 7

an excellent range of vegetarian options for breakfast

room service - light snacks

bar drinks are on honesty bar

hotel with a rooftop terrace, honor bar and coffee/ tea station

wifi painfully slow - not really any excuse for that these days

booking, i somehow missed the fact that wifi is not available in the rooms

wifi was very unreliable and limited

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

wifi was somewhat slow.

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the breakfast buffet is always fully stocked and well presented

the staff are fantastic, loved the bar and service

gorgeous rooms, very friendly and helpful staff, nice breakfast

had a problem connecting to the wifi

the breakfast is basic but very good and fresh

did not contain alcohol, nor was the hotel able to provide any room service during the nighttime, despite being

incredible decor and attention to detail, a really good breakfast and really friendly staff

and helpful, rooms were nice, clean and stylish, the hotel was in a perfect location and the breakfast was very

the margaritas in the bar were delicious

we used the restaurant room service, and the food was delicious and very reasonably priced

hotel: breakfast, staff, very comfortable room

the wifi connection was intermittent

you are traveling with family(kids), be careful and prefer to take taxis to move

very good room setup for 2 adults and 2 kids

everything was amazing, including a delicious breakfast

lovely staff exceptional breakfast

buildings and courtyard; very spacious and well equipped apartment with comfortable bed, full kitchen and living

no audible outside noise, despite our room's proximity to the kitchen/ breakfast dining room

the breakfast is also very good and it is not too far from metro baixa-chiado to go everywhere

they allow me to get an early check in

turn around time and prices for laundry service so we found a nearby self laundromat

we didn't have breakfast but it looked lovely

we took one water from the mini bar and on check-in ask to pay it

was a real problem with the wifi