we appreciate how you treated our pet like a human guest

100% pet friendly

clean, excellent wifi, free parking, reasonable breakfast, free coffee.

wifi did not work at all

the room is small, but has the essentials, a good bed, a reasonable bathroom, good tv and wifi, and easily

was the breakfast room, not a place for dinner

breakfast was good including my wife who can only eat gluten free food and the bar was very

excelent breakfast, good size of room, helpfull staff.

really nice place and lovely breakfast.

the breakfast was a bit lackluster. not many options.

you could provide room service and dinner service at extra cost because there isn't much around the area

clean, friendly staff, good breakfast, pool and gym. free parking next to the hotel.

i wish the had more room service options like bar and/or drinks.

roof terrace with bar and pool very inviting, unfortunately my stay was only for one night

the wifi speed is very slow. 7mb upload. there is no restaurant for dinner

varied breakfast

clean,view, very nice breakfast

the breakfast is outstanding with huge variety of quality products, kept me going all day

wifi was poor, at least on 14th floor

breakfast is very good

we ate in the hotel bar several times and the food was very good

perfect breakfast

don't miss the aquarium right nearby - easy to spend at least two hours or more - great fun for kids and adults

well appointed, responsive front desk and room service, great breakfast, really, nice friendly, helpful staff

great breakfast and laundry service staff were very helpful.

the 15th floor gym offers a lot with epic views and high quality finishes

but didn’t mind as was hot so great way to cool down (wish you offered a foam roller in the gym after a 26

room service was not great, not the staff, which were always very friendly and helpful

spa area was really small and not working despite it was opened

flexible staff allowed a late check out

access to facilities such as sauna and gym, coffee machine in your room, what else do you need

issue was the restaurant for kids didn’t feel overly family friendly

they were constructing the spa & wellness, which also was one of the arguments to book.

ideal for family with kids that won't need to push prams up and down hills

pool opening hours are long pool has towels downstairs big blue ones water was warm not busy in

the staff both on reception, in the restaurant and bar were so professional and helpful

was excited about the spa but unfortunately it was under the maintenance.

near the mall and oceanario is great for family with kids, breakfast was good, not excellent though

we weren’t a huge fan of the coffee at breakfast but everything else was excellent!

late check out

staff great and hotel had a great bar area

great beds. room for luggage. good room service.

the restaurant was just ok, a little dated and the food option for room service was just ok

no supply of iron board and limited laundry time slots

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar

the hotel also has a gym with one elliptic, treadmill, bicycle and lifts, all the equipment is brand new

sadly didn't get the opportunity to use the gym

small but workable gym and great restaurant/bar that serves food/drink until midnight

breakfast was good

the gym is quite complete too

no problem with early check in

we travelled for a concert, and they had a mini-market for drinks, open bar with food, even later in the night

breakfast is worth to pay, very clean and good vibes, the gym is really good too

decor throughout the property designed to impress college kids; the employees were the only college-age kids

breakfast was good, the bar a nice place to hang out and the small gym a bonus

great location close to lisboa oriente station... friendly staff and good breakfast

to have breakfast in the garden

wifi was not bad and could be used

very decorative and spacious, with lots of tables and chairs, including that amazing, delicious breakfast

breakfast was gorgeous, my son love it

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

everything was perfect. the breakfast is amazing too.

they have a great breakfast for only €10 for adults and €5 for kids

we ordered room service as we arrived late and the service was very quick

food in the restaurant was delicious — the breakfast buffet was definitely worth it, offering ample of

facilities were very good: small pool, gym, various terraces

i do not take the breakfast in the hotel because it is boring and not tasty

room service was later in afternoon

the breakfast was one of the best i’ve had in the hotel, and the rooftop bar and patio were lovely at night

room service should be improved re timing of work.

problems with the wifi connection, but i am sure they will get this resolved in no time.

mini bar was free for the first use

good breakfast, free coffee and tea 24/7

nice informal bar area and a garden at the back

breakfast was one of the best we had in europe, the staff was helpful, friendly and attentive, and

great kitchen area

well equipped kitchen

the kitchen was fully equipped and beautifully installed

the pool, restaurant and bar were not open yet

location, the building, the rooftop pool, the interior

free wifi was excellent

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

fully stocked mini bar in room should you want to purchase anything (did not use though)

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

there is room service available but it tends to be 'snacky' things

breakfast, great choices

the hotel restaurant and bar are wonderful, with good views of the bridge and river

hotel in a beautiful part of lisbon with spectacular river views, warm staff, and a delicious breakfast on the

bar bill was presented on scraps of paper rather than proper print out

good breakfast

also missed facilities to make tea or coffee in the room, a mini bar or something of the sort

breakfast excellent, beds super comfy, shower amazing!

breakfast was well prepared and, and overall the cleanliness was very acceptable

breakfast was good

the wifi was very good

has an elevator and the breakfast was perfect

wifi strength is weak throughout the hotel and phone data signal low

breakfast was lovely and we really appreciated the carafe of port (may have been sherry

the wifi was poor and slow.

price, friendly staff, great view, good shower, nice towels, good wifi, quiet, good breakfast, good

clean and airy rooms , lovley bathroom , staff were exceptional, kind and helpful , louisa in the bar was

great air con, comfy bed, clean room, nice breakfast, good location

we used the courtesy vouchers for a complimentary drink at the bar each

bar area felt very quiet and would have been nice to have more atmosphere

breakfast was fantastic and served by a delightful staff

great location. super friendly staff. nice size room and a wonderful breakfast.

location, breakfast, cleanliness met our expectations

early check in.

wifi worked well throughout the hotel

the room was exceptionally clean, strongest wifi we've ever experienced in a hotel and the breakfast that was

wifi was slow

our kids were in a different room which was a bit nicer

more flexibility with the laundry would've been great

, as well as lots of close-by restaurants, bars etc

room service is outsourced

our stay was for 6 nights and it was very comfortable with running hot and cold water, a/c and wifi internet,

comfortable beds. good shower. nice windows. good wifi. clean. good location. quiet

ac and wifi were working and room was daily cleaned

the a/c and wifi were working well

air con and wifi good

nice breakfast, close to metro, friendly staff, only few minutes walk to alfama

hotel in the centre with pool and good wifi, nice breakfast buffet

breakfast and location were amazing, staff and the room were great.

modern, clean and comfortable rooms, fast wifi, friendly staff

the pancakes were delicious as well as the rest of the breakfast

these came quickly straight from the kitchen

so if you are looking for place to hang around in hotel apart from room like bar/kitchen area, terrace, swimming

were power issues with wifi and charging stations

wifi connection was not a secure connection, and when i pay the amount per night that i paid here,

you have everything you need in the kitchen

great location. great accommodation great customer service. breakfast was superb.

the small lounge and bar within the hotel offered a respite after a day if sightseeing

the breakfast was excellent and the staff were very friendly and helpful

location, good breakfast buffet, helpful friendly staff

worked their best in helping us with all our requests - they managed to prepare our room for an early check in

have liked fried eggs but had boiled eggs for breakfast-some gluten free bread would have helped me

breakfast was very good and enough.

extremely clean, central location, good wifi signal, friendly staff, a lot of space in the room

the breakfast was wonderful, the staff were all really wonderful and clearly are proud of this

tea and coffee bar in lounge cake at 5pm every day breakfast with huge choice included free wifi staff were very

they don't have room service or continental breakfast

i think the service in the bar could have been more efficient.

once requested at the room service, it was immediately delivered

the hotel also has a nice bar for evening drinks

there is free wifi

ev charger not from the hotel; unless you have the correct card it won't work and the hotel staff

very good wifi and breakfast

ok room service, room cleaning. breakfast was not bad.

all was good. breakfast is really delicious full of options.

i was then able to sit in their restaurant and use their excellent wifi for an hour before my driver arrived

good wifi signal

the breakfast could be a bit better

very clean, well renovated, bed was comfortable, breakfast was ok

as we had a late coach back to tavira we asked if it was possible that we get a late check out we were prepared

a few things: wifi went off at midnight, connected back around 9am; the bathroom was not recently renovated,

poor intetmittent wifi.

had a bar fridge which was handy and great pressure in the shower

the wifi in our room was not working properly.

wifi signal was at some places of the room a bit weaker when making a call

worst wifi ever. they gotta work on it to fix occasional disconnection.

room was perfect size with air-conditioning and free wifi

breakfast was great, subway was great to access downtown

beds were comfy, air con and wifi worked well

breakfast was

the wifi was great in the room

we had a late lunch in their tapas bar on our last day which was delicious

wifi good

drinks at the bar were reasonably priced

a room with a balcony was lovely, and the wifi was really good, didn't drop out and was fast

the cleanliness, facilities, wifi etc, nothing to complain about there either

the breakfast is basic but very good and fresh

the facilities are modern with good wifi, automated blinds, smart tv hidden behind the beautiful mirror, smart

the margaritas in the bar were delicious

incredible decor and attention to detail, a really good breakfast and really friendly staff

the breakfast was the same everyday xd i'm not used to eat the same thing everyday

but if you have kids with you and a couple of luggage with, then the story becomes a drama

pillow slip not provided on pillow, led light on the air con unit was too bright, noise from kitchen and services

wifi was strong, but it shut down after an hour, and had to be re-booted

because the ac was placed right above the kids‘ bed and also very loud, we couldn’t use it during the night

the hotel bar (looked quite dodgy) was closed since march yet still advertised with a bar

it has hot water and wifi was

location was near to the metro, staff was friendly and helpful (except the cleaning lady), the wifi speed was

good wifi and tv

dont think there was any wifi. location was a 20 min walk to centre of city but is ok

- close to metro station and city center cleanliness nice and helpful staff wifi value for

friendly staff allowed for early check in which was great after an early start

wifi connection is weak and unable to join a times, but we had data on our phone so was not a big

location near metro and room type plus kitchen facilities

sharing kitchen is open 8 am and close 10 pm, so we could not utilize it in the early morning

almost no wifi connection in the room

biggest issue was not being able to access wifi

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

i was told to call room service as needed, no doubt at extra cost

wifi was really poor in our room

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

across the world, and i found everything to be perfect and ideal - the location, room, cleaning, breakfast, and

i was being really picky, the room service menu wasn’t great but so many restaurants nearby anyways

hotel bar was a little expensive.

nice touches in the room complimentary stocked mini bar for free consumption plus complimentary custard tart

great location. helpful staff. delicious breakfast

breakfast buffet was very good, breads, bacon, eggs, fruit, pancakes, great selection of coffees

very large room, large shower, breakfast area incredibly interesting, superb location.

were great location fantastic wifi worked well fridge very welcome huge bed was great staff very helpful and

we didn't have breakfast but it looked lovely

struggled with wifi

terrific hotel, close to transport and travel sites, friendly staff, great breakfast choice, modern clean rooms

wifi is fast

very friendly staff. rooftop bar next door.

no could have breakfast in room but no room service menu

thin walls. limited choices for beakfast and room service.

it was quiet but wifi was a bit lousy

the wifi is not very strong and there is a water kettle but no tea or anything

nice clean room with a small kitchen.

room 101 studio with kitchen has a few things i like to point out 1/ under airline take off or landing so you

- there are a kitchen and laundry, i didn't use them but the others on the floor use them

did not have access to laundry facilities or a clothesline on the property

the wifi is too slow most of the time (took me 7-10 minutes to watch a 3 minute video on 1080p)

was awesome, also wifi is very good

wifi didn't work from my room, had to go to the

well located, clean and comfortable, good wifi connection, and the staff was very nice and friendly

the hotel was clean the breakfast was nice, we also had a lovely view up on the roof bar

not get an early check in

evening for it to be sent then and i was told they don't have any to send and that they offer a laundry service

extra charge for 11 yr old kids where other hotels don’t charge for upto 12 yr olds

will definitely recommend this to friends & families especially if travelling with kids

great breakfast

didn’t have the breakfast

super breakfast in the lovely cafe attached to the hotel. great choice for a small hotel.

the location is perfect to explore lisbon, quiet in the evening, nice breakfast, comfy bed and friendly staff

good choice at breakfast at peaceful breakfast and staff make you a hot drink of your choice

when we mentioned to them about the staff seemingly to breakdown for breakfast early they fixed the problem

the kids had a separate room but we were connected by a small entrance area behind locked doors

wifi was very good, kettle in the room

room service knocked on the door in the evening at least on two days

they provide a cell phone with wifi and apps for use while in the city which was a nice touch

i couldn't get the wifi to connect to my phone in the room

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the

i didn’t use wifi that much as i tested it once and thought that it was lagging at that point

family, specifically both my kids loved the 3 bed room

the facilities were not explained nor taken through breakfast times,wifi etc

amazing, our rooms had everything we needed and were amazing, breakfast was delicious and in a beautiful room

the spa and pool were closed.

was amazing and helpfull, the room was clean, breakfast and location was perfect

our experience of the room service was not very good at all

great wifi

staff, we have arrived early in the morning in a cruise, and were only staying up to 2 am

options for a la cart breakfast

room was clean, nice bed, good wifi, hot water, coffee machine, free complementary bottle of water and pasteil

the breakfast was really good

they charged €10 for a fantastic breakfast

have a restaurant and bar at the lobby

sufficient cheese/meat and fruits/pastries selection and - in addition - egg and bacon from the kitchen and

restaurant, bar and room service was closed

strong wifi

best location and fantastic amenities. good breakfast too

it's not appropriate and safe that kids or old people stay apart from family in different floors

in room (with free pods, refilled every day), nice view from 11th floor, central location, good breakfast

the breakfast was very good and affordable

the buffet breakfast was hearty with a good spread

good wifi and tv channels

had to use sink in kitchenette

the breakfast was also excellent, with a great variety of fresh and delicious options

table, outdoor swimming pool and lovely terraces full of seating and plants, a cafeteria, a great gym and an on

of squat racks in the gym but no lifting equipment (barbells, plate weights), just dumbbells - good to know if

the hotel gym is the best of all hotel gyms i've been to