wanted smoking put in non could hear rooom next door

staff was friendly and laundry room was clean so was able to wash clothes that evening!!!

laundry facilities were broken

bed was smelling, not a fresh sheet and pillow cases, room smell like smoking room, and a pet

evacuees with pets

was clean and fresh, it was a smoking room and it smelled good

pool and hot tub was great

pillows need replacement and smoking in laundry; bath towel smelled like smoke

i knew the hotel used to have a bar within the building,but no longer so that was key to my stay

the hot breakfast was great and the staff were super friendly

the room was wonderful, clean, and the kitchen was equipped with everything we need

the grandbaby loved we went to play golf and location was right by golf course loved having kitchen in unit

the fireplace, screened in porch and the indoor pool!

the golf course did not have rental clubs.

indoor and outdoor pools, fire pit

pet fee of $75 per pet is outrageous and was not transparent as it was in the small teeny print

clean, spacious, great breakfast,great staff.

and my family loved everything staff was amazing rooms was clean and very comfortable and the pool and spa was

over priced , you have to pay to park at hotel as well as pay for hotel 33 a day for parking 25 a nite for resort

i booked with a pet at a certain rate and pet fee added at the facility

pool was great

breakfast

powdered eggs at breakfast. no hot chocolate or tea for breakfast.

staff and accommodating, good breakfast with great variety compared to others at similar price point

free wifi was fast and reliable

said pet fees may apply but when we checked in they charged a whopping 75$ for my 8 pound cat

friendly staff, comfortable rooms, pool was great. breakfast was very good and plentiful

breakfast was delicious and very fresh including the coffee

we liked the breakfast and the indoor pool.

location, courteous staff, hotel, pool, gym and grounds were spotless

truck noise, location of pool, it was separate from the hotel building, behind the hotel.

pool area was clean and inviting so we just sat and relaxed since the water was too cold

the wifi is on that night, and off the next morning... ....what about a

people that were not guest were using facilities wifi walking on and off property

cups should be bigger and have kids, since you can't sit in lobby and drink coffee

how it was pet friendly.

location right off the highway and no fees for a pet cat was great

newly renovated truck parking

parking for boats

travel with our pet who was welcomed as well

it looked like you should fine a car on blocks in the parking lot

roaches i'm room wifi terrible

do i start it was a non smoking room covered in an inch of tar from smoking, holes in the wall, sheets were

amenities that you would expect: fridge, microwave, large-enough tv with direct tv and reliable wifi

bunk beds stairs was alittle scary for my kids

me and my family enjoyed the full kitchen and the outdoor waterpark

a better place to play mini golf and the pull out couch mattress was atrocious and uncomfortable

they need better wifi and pots and pans to cook with.

room space, lots of activities for kids, and indoor water park.

very comfy beds, great breakfast

hallway was littered with piles of dirty laundry outside rooms along with garbage

being pet friendly without all the extra charges!!!!

the indoor pool was way to hot, not really conpatable to children to swim.

i really like how there is no over charge for pets they are very pet

parking in the back of the building felt secluded and sketchy based on some particular vehicles

except when added another night the price for that one night doubledud83dude15 wasn't able to use pool 2 nights

the sheets smelled like oil from the bearings in the laundry dryer

there were a couple days when parking were bad because three buses took up parking spaces.

parking was very good, i had a truck, trailer and show car and there was

comfortable rooms, good location and decent breakfast!

had good breakfast options

breakfast decent.

property was clean and well kept on outside ,pool was clean and nice location

kids rated the pool as the best, had a fun water feature

wonderful breakfast, great location

weather was cold and kids wanted to swim so that was a plus

pleasantly surprised with the stream in the back as well which added extra entertainment for the kids

put us in the room closest to the gym and the curtains in the room bearly closed and let in a lot of light

were very friendly and we loved the heated indoor pool

older property and located across from a large rv park that was noisy.

the decor, the wall between the beds, the two tvs, the breakfast

hated that there was not enough parking at times i had to drive around forever to find somewhere to park a

the need more lighting around the kitchenette and in bathroom area.

wifi was very weak, hard to connect.

if the king spa had been on 1st floor instead of 3rd.

just off the parkway with kids attractions next door

just off the parkway with kids attractions next door

location was nice, friendly staff, pet friendly, nice room and low rates.

it aloud pets.

spa tub jets didn't work and suite didn't have balcony. small selection for breakfast.

awesome location. staff was friendly. the gas fireplace in the room was an extra bonus.

fireplace didn't work

only thing i didn t like was people allowed to smoke at the pool

spa tub & location

location and plenty of parking

the fire alarm went off in the middle of night and we had to go to go to the parking lot

the pool area was clean and had plenty of towles

especially the huge hot tub and an amazingly delicious buffet breakfast at no cost at that ud83dude0b i liked

room was clean- staff was very friendly - breakfast was great as well

location, wifi was not good

i wished that it would have had a pool

no swimming pool

only thing i could say anything about, and it s not really that big of a deal is no pool and no snack vending

we stayed in room 304, a king spa room

the pool and hot tub were wonderful

fantastic stay. clean room, quiet, clean outdoor pool, great breakfast.

the breakfast was good

the pool was warm and clean, the complimentary beverages in the lobby were a great personal touch, and

wifi kept have to sign in

the breakfast options were massive and really liked the kickback nights

very clean and updated, the indoor pool and splash pad were a hit with our kids, and they have both free

no outdoor pool.

the outdoor setting area and parking garage and free happy hour drinks

they a very good snack bar that was really good and something different every night.

good location, close to everything. wifi was strong and free. heat worked. ac worked.

when booking we specified pet friendly and was charged an additional fee

parking ,clean

breakfast offered would be nice. even if it's just toast and jelly.

street to dollywood was right in front of motel...good wifi...good tv...clean room

good distance from downtown gatlinburg as well as the trolley stop if you don t want to pay for parking

clean, comfortable, friendly helpful staff bunk beds were a plus for kids

we love the convenience of the property. our kids loved the bunk beds as well.

wifi but they did have direct tv so the kids still had numerous things to watch

clean, comfortable, friendly helpful staff bunk beds were a plus for kids