loved the pool and hot tub area

they a very good snack bar that was really good and something different every night.

you have to have a key card to get in after 10pm, and you have to have a key card to get in the parking garage

lack of handicap parking, need more handicap spaces

rooms are roomy, beds are comfortable, staff was great, free soda, breakfast and dinner sealed it for us

the parking

there was no way we were going to let our kids sleep there

the other thing the balcony door didn t have a lock and we had 3 little kids with us so it was a little iffy

oh and free wifi

found old laundry in the closet from a previous guest

wifi not working during our stay.

the internet and wifi no good couldn't watch any tv

free parking

couldn't connect to the wifi

location in middle of pigeon forge, was a very quiet hotel, they didn't offer breakfast due to covid, but not

didn t like that 20 minutes prior to check out time room service was knocking then stood in the hall way until

the kids absolutely love it here

as for the resort, i loved the water park and so did my teenage granddaughter and friend

the activities for the kids were a major plus! we’d have to stay a week to enjoy them all.

the wifi was a little slow at times.

if the rooms could been a little bigger and more handicap parking

it s located next to indoor pool and it was often very loud and crowded with young kids

fireplace in lobby

great location and very clean. our kids loved the indoor pool.

secured wifi

the kitchen floor was filthy.

i was very pleased with the breakfast selections.

the rate was very high for location and quality of the room, but wanted to take our pet

we had a small kitchenette, but no pots or pans are supplied

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

location was nice right on the river. small parking lot for definetly good place for the money.

rooms were super clean and cared for. fresh towels and room service daily. beds were comfy.

fireplace non-functional, vinyl floor in sleeping area, tight parking for one vehicle per room, no

i wished that it would have had a pool

no pool no breakfast

pet friendly hotel.

music louder in pool area.

too many kids in the hot tub late night.

the friendly staff, delicious breakfast, convenient parking, close to shops, restaurants, and dollywood

clean,location, breakfast

the wifi wasn't good so the kiddos weren't happy but we made it work!

the gym could use a lot of work-broke items and very few choices due to the broke items

comfortable rooms. kids loved the pools.

got a room with a fireplace,but you get very little heat from it

the breakfast area was good as well

fantastic stay. clean room, quiet, clean outdoor pool, great breakfast.

breakfast was great. loved the indoor pool and hot tub was really nice

also the wifi wasnt the greatest

the pool has a terrible smell....

only bad thing i found there was not enough parking if the hotel is fully booked.

we love the heated pool, indoor and outdoor, and the staff was very helpful and friendly

kitchen supplied with dish cloth and dish towel and a paring knife

of room to park towing a trailer

needed fruit in the morning for kids

slow wifi, pillows too soft, found a roach in our room

great pool area

my kids loved all of the pools and the free breakfast was an added bonus

parking was good and about 1 mile to everything

were no pots and pans in the kitchen

there is a lovely stream by the parking lot my kids enjoyed

we had baby ants all in the room and the breakfast was the best .

inside pool was not very accurate, it needs to be reclaened and keep it out of use for a few time

had to pay $1 for a water bottle at the free breakfast bar.

breakfast was great and well stocked

smelled great, new looking, great breakfast beds were absolutely the most comfortable beds we pulled the covers

the kids loved the spa tub and the fireplace

liked it all. my son loved the pool and watching the geese's.

close to attractions. loved the outdoor pool.

spa tub jets didn't work and suite didn't have balcony. small selection for breakfast.

there was plenty of parking and the front desk staff was super friendly

inside water park open

the water park was amazing for our kids (4,3and 2)

the wifi isn t great but that s to be expected with how packed they were.

lots of kids playing out there

was wonderful and they have a wonderful outside pool and indoor water park fo the families the location is

is greeted us and welcomed us into the hotel the rooms were nice and clean they even had a pool for us the

it was a decent quality bed and was pet friendly for an inexpensive pet fee

rooms were clean and the pool hours

i also liked the small pool; it was more private and not deep

homeless hanging out in parking lot area

parking but i understand construction

was great, elevators didn t have a wait, tons of parking & even had our room ready an hour early (christmas

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

other minor complaint was only one laundry per building

breakfast was one of the best i have in my adult life away far home fitness room and pool was well

breakfast: -very small area for the buffet

comfortable rooms, good location and decent breakfast!

the breakfast was great & the all day coffee bar was great touch if you wanted a little pick me up

some of my party were not a fan of all the breakfast offerings. others loved the options

breakfast decent.

the wifi isn t very fast.

you can walk across road to golf, go carts, restaurants

breakfast. food wasn't great. eggs wasn't good.

not ideal parking

the only other thing would be the goose poo on the lower level parking but that's nature and it isn't the hotels

couldn t connect to the wifi .. & the bathtub stopper in room 112 was broke.

was less expensive than surrounding hotels, because it's small and older the pool was never crowded

was no hook up for the kids game on the tv, the facilities seemed quite a bit out of date only one ice machine

to the go kart track which stayed pretty loud until late in the night which is tricky with young kids

was no hook up for the kids game on the tv, the facilities seemed quite a bit out of date only one ice machine