appreciated free parking and secure wifi. staff were accommodating. had complimentary coffee.

wifi but they did have direct tv so the kids still had numerous things to watch

good distance from downtown gatlinburg as well as the trolley stop if you don t want to pay for parking

loved the room and the bunk beds way better then having two queen beds the kids love sleeping separately

we love the convenience of the property. our kids loved the bunk beds as well.

room was very quiet and the pool was very clean and nice

the wifi only worked half the time. there was about 10 channels to watch on the tv.

they even offered to keep the pool open another 30 minutes for us

of parking, was able to bring my motorcycle on a small trailer and had room

the room beside had loud kids...that woke us up early every morning. walls was thin.

free parking

there is wifi there as well even though the amenities doesn t show it

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

parking was a little tight.

cable and wifi didn't work, and we was stuck in the room a few days due to rain

staff is very polite and helpful, parking is easy and little smoke shop/mini market is right next door

parking was limited

more parking

room was clean and comfortable with everything we needed, including wifi

parking was easy

it was a nice size room with a fireplace and balcony

favorite thing had to have been the wrap around balcony to enjoy the view, i would turn the fireplace on as soon

liked the access to laundry room and my kids loved the breakfast selection

was dark probably needs replaced other than that it was a great stay pet friendly and my wife noticed that they

was no free wifi and me and my hubby use internet alot; parking was a little crazy but expected for

breakfast was great and the guy at the counter switched us to a room with river view and im so glad

no fireplace on the creek side

was clean and smells great my kids love the balcony to watch the ducks and see the pretty

breakfast variety. parking cones.

the wifi didn t work my whole trip

the pool was amazing as was the view

granddaughter wanted to swim in the indoor/outdoor pool but due to rowdy kids was not able to

is close to everything with a walking distance the pool was great for our kids they loved it

of out of my price range but i think for the free breakfast, wifi, indoor pool and hot tub it wasn t a bad

rude adults hollering in the halls at night with their kids running down the halls at 2 am but that’s not

nice clean rooms, staff very friendly. loved i could bring my pet with me

loved that this hotel allowed pets

the property had some amazing views and it was pet friendly

we chose this hotel because it was pet friendly and had great reviews

for surface lot parking, being forced to join rewards program for wifi or else being charged, shower drain backed

i would not change much except adding plain water and not just lemon water for kids :)

the indoor pool was big enough not to feel crowed and the water was warm

after barreling cancer for the last few years i wanted a distraction for my kids and i

great location, loved the pool and the room was nice!

ice and vending were offered, as well as laundry and a gym although we didn t end up utilizing that

could use a few more breakfast options, but it was fine.

only thing i didn t care for was the wifi

grandkids love the pool

we had a small kitchen that we used and decided to eat out most days instead

i love that they are pet-friendly and cater to their customers.

the swimming pool was closed

it didn t have laundry facility or swimming pool

location, hot breakfast, free parking.

the staff was really friendly and they are pet friendly

pool closed early

most of the gym equipment was broken or missing pieces. scale didn t work.

very convenient for parking our trucks trailer

location is awesome as you are connected to the back road across from rv park and you can get to most any where

gym could of had more equipment.

wifi is terrible, will not stay connected more than 5-10 minutes!

if the king spa had been on 1st floor instead of 3rd.

just off the parkway with kids attractions next door

just off the parkway with kids attractions next door

location was nice, friendly staff, pet friendly, nice room and low rates.

it aloud pets.

king bed with kitchenette was great

there was an rv park behind this property but also a creek to listen to and watch the

we did not use the pool or tubes for the river, but they looked great too

king beds, comfy, everyone nice , hot water was good, ref was cold, wifi good, tv was good

loved the offered combination of a room with a couch, a mini kitchen, a free full breakfast and a balcony

every staff member from the front desk ; to breakfast staff and housing keeping greeted us and were friendly

easy access and great breakfast

didn't work,no fireplace as stated in my booking

wanted to do laundry, but one of the dryers did not work

parking was a little difficult especially for my friend who needed handicapped parking.

the hotel the rooms were nice and clean they even had a pool for us the location was great the kids slept very

beds not comfortable. the sheets made me itchy and my kids killed a bug.

pet area was convenient and well maintained

good parking

no breakfast great room great location

lady serving breakfast was late one morning and of course that was the day i was going to the golf course

the wifi works great

the room was spacious

the kids loved the spa tub and the fireplace

room was excellent an you also get to use wifi the bathroom was clean you get television an microwave plus a

no pool on site

no swimming pool

is just behind a go cart track and mini golf

the spa tub and balcony was a plus.

rooms were super clean and cared for. fresh towels and room service daily. beds were comfy.