comfortable bed,cold aircon, friendly staff,solid wifi.

good bar good atmosphere

easy parking, nicely updated rooms

no windows that you can look out of and there is no parking next to room 11

room was quite clean however the kitchen had a large pile of dead ants that had been there awhile and there was

we were there on monday tuesday night and the resturant wasnt open on monday night and mini golf and go karts

our stay was not in school holidays and we didn t realise the karts and mini golf were not available

was great and the spa hidden in a cave loved it did not have much time to other activities golf

with everything you could need in the one place, including restaurant and a beautiful pool

great facilities and staff and great for kids

they had a laundry which we needed

helpful to have laundry facility

when we wanted room service the person who served us seemed like she didnt want to cook us food so she pointed

good free wifi

room service no room cleaning find your own toilet paper and things

view was incredible- watching the beautiful sunrise nice big kitchen lovely friendly staff on front

the pool needs sun

no wifi, no hot water to shower

there were not enough parking spots but parking on the street was good

staff were so keen to assist, and even took time to allow us into the kitchen well after hours

in front of our room there was bed pool everywhere and the shower was too old to use.

fittings, missing window coverings, no lock on sliding door, mini fridge froze everything, zero wifi

the pool/spa was cold. the gym was not in the same building.

lack of utensils in kitchen.

(outdated tv, wifi is intermittent , parking is opportunistic, freezer not working etc) certainly up to

spa was cold water which the kids didn't

place great clean tidy rooms great view great staff and easy parking restaurant also beautiful and a great

would be nice if laundry facilities available at night be good if we had a map of cairns especially for ones

parking was a bit short around the place

room was great ,overlooking the pool

fantastic swimming pool/spa and fast free wifi kept the

car parking is not big enough to park bigger car and parking is limited too

staff very heplful plenty of parking

very clean and tidy, lots of parking

the 3 bedroom apartment free wifi kitchen, fridge , washing machine line to hang our clothes made our stay so

breakfast is good and adequate parking

a big thing but the pool was a bit dirty but that is not a big thing that was the only thing i could think

weekend room service

was very basic, stayed for 3 days but no room service to top up soap, tea or coffee during stay so ran out

self catering was very good. handy kitchen in room

be great to have a washing machine and drier in the family room if there was space or cheaper laundry

the beds were comfortable. wifi & location was great. had everything we needed.

spa bath, large two rooms separate bedroom with a separate lounge /kitchen

fast wifi, aircon was cold, good pool and not ripped off for the price you pay.

laundry for the sheets etc was directly below our room and the dryers spewed out fluff through the

parking great and receptionist so helpful and friendly

the centre and always when i came back to the hotel i felt very relaxed because of the swimming pool and that

wasn't a whole lot of parking available, if it was any more busy we wouldn't have been able to get a

nice rooms, great front desk staff, great pool, great position, 5 minute walk to esplanade, hospital, 10 min

netflix did not work on tv and spa was not warm, however neither were of great significance.

kitchen had fridge, microwave oven, electric jug and tea and coffee

room service (room)

for who want 2 queen size bed in the same room like our family have two kids

secure car parking space included

the kids area is awesome as well

room size, laundry facility and close by everything

the only thing we missed was a pool but that was only because we wanted to wear out the kids

got the beautiful view of beach , rydges is at very good location ,food was very good a nice pool i must add

swim up bar gone no bar staff pool needs upgrade

large balcony, great vending machines & swim up bar in large pool

clean room - fantastic views - central location - beautiful meal served in the room (room service)

no laundry machine and microwave.

the pool is more like a bathtub.

big room, everything was clean, nice pool, great staff and lovely melanesian touches throughout

comfortable bed and nice big spa bath. good location and friendly staff

free fast wifi

was absolutely perfect, my partner proposed to me in the spa bath in our room , it was so perfect absolutely

plenty of room and lovely, comfortable and clean. plenty of parking.

everything the place was nice it was clean great facilities secure parking

parking limited.

laundry needs to be cleaned as very dirty

so many people there - kids running around

not 4 star but clean, comfortable beds, good linen, free parking, quite and price appropriate

loved the swimming pool

no balcony, no sink in kitchenette, had to wash dishes in bathroom.

laundry only from 2pm to 7pm

wifi was strong with electrical sockets next to the bed

beautiful big park across the road which is a great spot for kids and walking distance to the main esplanade

well appointed rooms , good clothes washing facilities , nice pool and great parking on site

staff were friendly and helpful, room was spotlessly clean, wifi worked well

establishment a walk here there n everywhere new pool area looks so spiffy right opposite muddies kids water

parking can be a bit challenging- but street parking is available

staff, friendly, restaurant staff were exceptional, had breakfast two days, the best ud83dudc4c

also the spa was out of order which was

you need fridge kettle iron ect fairly handy location reasonable price meals in reastraunt and room

the location, pool, rooms really good.

to much light in the room at night bar fridge hummed all night

run in with room service staff who were rude when another staff member organised for the kitchen to stay open

kids can safely play in the sand, wade into the water, and enjoy a dip, all under parental

kids love it very much

original room they gave me was not quiet( over the pool area)the staff relocated me and was much better

amazing location and room, perfectly clean and well stocked mini kitchen.

a good laundry,close to all things in the cbd

asked for ground floor and got top floor, they advertised free wifi but it was only available at reception

was excellent except the wifi connection

location is great for the price. large room. comfortable bed. great laundry.

loved the pool, size of the room, ease of checking-in

bar overlooking sea

kids and i always choose to stay at doubletree by hilton as the location is perfect for us and

on site laundry room, room service, on site restaurant, bar/liquor store

also no glass provided on water fountain at the gym

view comfort of bedding neatness of room breakfast

points near the bed, & complementary biscuits, we didn't know how to connect to wifi, the staff on arrival didn

coffee mugs (only espresso cups) gym had minimal equipment (needs hand weights) a, little small with 4 people

we loved the mexican bar and restaurant right near the pool and the breakfast was great (best omelette i've

was perfect for walking to everything we needed, two bedroom/two bathroom apartment with laundry was perfect

the gym was a large space, but definitely lacked equipment. the pictures were a bit misleading.

wifi was poor

also, the incorporated niteclub, bar scene injects a very bouyant mood every night, there's a 'beat'

nice addition is the computer area and laundry room

definitely not a family hotel/hostel, because there is a bar and club on site

social atmosphere with a huge bar and pool area

the kitchen was in with bathroom with toilet

the room and bedding and bathroom and kitchenette

laundry room was good and both washer and dryer worked

the wifi- dosent connect not stable throughout my stay

the kitchen wasn't operating when we were there, but the big large balcony off the kitchen are is

laundry and hotel services should have their own service lift elevator.

super stylish, smelt incredible, spacious rooms, beautiful pool areas and amazing

they moved us immediately to another room, they apologised and room service was complimentary, so thank you so

swimming pools were both really cold

went with kids and felt family friendly

to pick-up point for tours, clean, spacious room, nice breakfast, good sized swimming pool, guest laundry, and

the page of my booking said 'free wifi, parking, swimming pool' included on my bill; however, the reception

and we can't forget happy hour oh my gosh so delish and cheap the bar stuff were so friendly and looked after

hotel, beds comfortable, pools awesome

all hours access laundry room friendly staff lots of space microwave and plates

parking on premises, wifi didnt work, rooftop area is stunning but the staff there didn't let us have our takeaway

i had assumed internal was internally connecting, as i booked for 2 adults and two kids

g wifi)

wifi service was excellent

it mostly sounded like chairs dragging, people, music and kitchen noise which is completely understandable,

did not sleep well and now have a sore back was good location, but noisy no free wifi for the kids

the pool and spa are excellent

no room service

the kitchen was good bathroom was large compared to some places i have stayed

gym wasnt open earlier or after hours times - (so couldnt use it) painters painting and the

laundry facilities

was excellent, friendly staff, nice little kitchen and laundry facilities - everything was great

have been better if had laundry facilities, parking & pool - but we were advised we could use the laundry and

laundry:-(

being so close to center of town and supermarket with little kids, room was cleaned well and pete was super

only change i would make would be the access to room service

location free wifi clean staff i would like to thanks tony he was helpful member in this hotel

wifi worked well for emails

can hear every conversation & door opening/shutting in the corridor, the kids running around upstairs and the

self service laundry was great and always

on the second day we wanted to use the laundry which we had been told by chloe was open until 6:30 pm

everything. room service. cleanliness

wifi a bit iffy, no breakfast tray on weekends.

wifi didn't work at all, and the phone reception in the room was very weak

wifi - terrrible , in fact non existing .

we loved the swimming pool and were surprised with all the lovely facilities on the top floor, tables, bbq's

spacious room; comfortable bed; t&c making facilities, microwave and kitchen utensils; free wifi; decent-sized

the whole experience, the staff were very friendly and my daughter loved the kids toiletries set that was in

the location of the pool wa amazing for sunset photos

the great kitchen

kids loved the pool area

cleanliness was top notch. the kitchen staff were friendly and helpful.

would have liked a bar and some music at the pool.

that the bar at the pool wasn't open at all

location is great in cairns, the rooms are great, the kids loved the pool spa facilities, and car parking made

gym was okay, but was fine

wifi is not up to standards

internal laundry service would be helpful.

the room was squeaky clean, views were amazing, wifi was provided free of charge, we parked our rental car free

to other restaurants and bars around the esplanade also theres shops downstairs including food and bar places

a good swimming pool, a good gym and a table tennis always handy

the pool area had plenty of lounge beds and had a box of swim toys ie noodles for kids

another suggestion is to improve the gym, adding more equipment to it, specially weights machines

excellent location, well maintained facilities, impeccable room service, amazing breakfast, morning coffee and

excellent location - great views - great room wry good breakfast available - secure parking

laundry was a good option as well

needed coins for laundry but reception had closed (around 9pm) so needed to go to local iga

poor maintenance and poor room service. no breakfast service

it was also $8 for a load of laundry, the most expensive of anywhere we stayed to date

staff were super friendly and we found the facilities awesome laundry pool ect..

the pool for the kids

room with kitchen and also barbeque area pool was good could always find a space to park the car the grounds

things like the frog ornaments in the entertainment area were refreshed and the bubble in the pool

have enough parking spots

real kitchen space, we had to do the dishes in the basin of the bathroom

short walk to several cafes/restaurants - a bath tub was an added bonus - plenty of undercover parking and street

was three floors up with no lift which made it hard for getting suitcases up to the room and no laundry detergent

ants in kitchen.

pool, easy and cheap bus to town

the facilities were really good and the pool and spa pool were great

great facilities in the unit, kitchen, large fridge and laundry facilities

central to the beach, very comfortable beds. plenty of room in the living and kitchen area

a couple of items in the gym could use some maintenance

free wifi was terrible. didn t really work in our room

comfy studio apartment on site laundry and great pool area

good size room, location close to reception and pool, quiet and very clean.

apartment with a comfort bed, good kitchen and lovely view of the pool

great one bedroom apartment with a view of the pool

provided replacement kitchen washing up detergent, bathroom toiletries and information as required

excellent parking available close to my room

parking i the underground parking lot

the view from the restaurant was so lovely and gorgeous to sit there for breakfast after your sunrise walk on

breakfast was great ...and location....can t beat perfect

location and one of the best spots in palm cove to breakfast and dine with a stunning outlook

geraldine was very helpful with booking tours and the staff at breakfast were so friendly happy and polite

kitchen very well equipped

couldn't get onto the wifi system the whole 2 weeks

50m pool (plus other pools for kids), friendly staff and management, quiet, not crowded, 5 minutes walk from

retreat away from the main esplanade but only 5 mins walk away rooms are so big with full size kitchen, lots of

wifi almost non-existent. furnishings very tired.

beach was across the road pool was warm and inviting the spa was also a bonus

problem was the parking due to the street closure which we didn't know about until we tried to access the street

pool, location, parking, great service

rattle and hum bar nearby is excellent for food and drinks

laundry is not include shuld pay extra for

the pool bar was great! enjoyed the gym as well

the staff and facilities being decorated in easter and lots of easter activities for adults and kids

kids were very noisy and found it hard to relax

only 3 small negatives was the spa jets were out of order at the time but u could still sit in there and a better

great big room lovely kitchen living space, bbq on balcony was nice added