sea view, comfy rooms, strong free wifi (i could do some work and virtual meetings were not an issue), staff

love that parking is available and gated to make you feel safer

parking is 20 feet from your room

have parking area and feel safe

free, safe parking behind gate

and there is ample parking

the outdoor pool was perfect

parking a little tough given hillside location, but flat area across the road works.

the parking was a little tight but it can be expected for that area

the pool is very nice and we liked the patio in front of our room, where we had breakfast and dinner

and i never could find the light switch to the kitchen

they put you in an trailer in a parking lot, not safe

were only there for a night but the pool looked very nice and i liked that there was ample parking

were only there for a night but the pool looked very nice and i liked that there was ample

parking wasn't the best

also the fact that the pool had lights was great

it's a remote area, but 15 miles from the airport and free parking

staff was amazing place was very clean nice clean pool

no wifi that s really works it s horrible

there was a big family staying right next to us and you could here the kids running up and down the halls and

needs a pool, jacuzzi were not to my standards.

restaurant bar staff was slow

they offer room service, but the room is far too small to enjoy a meal

i had two kids and a zillion bags, the bellman was great and brought me right up to my room without issue

especially elvin the pool bartender and manuel

breakfast great ud83dude03 pool, casino,beach excellent

and friendliest staff from everyone at the front desk to valet parking, room service and the restaurant staff

the hotel room service was great

the guys loved the casino

the pool was great with lounge chairs and umbrellas

room service staff where great but the mgt staff left to be desired

wifi did not work at all.

cable tv nd wifi bad it didn t wirk

room service are good and location is good

the lobbies bar tender was such a nice and friendly person

location and landscaping/outdoors, friendly staff, pet friendly!

the pool was too cold and the jacuzzi was too hot.

the pool early closing hour

no microwave & bar should be open maybe till 8 pm.

chose this hotel to stay because it had a kids pool area

the rooms are big with a full equipped kitchen and an island

there is only one pool filled with screaming kids

kids enjoyed the splash pad area with slide

kids enjoyed the splash pad area with slide

wifi did not work, the room was not that clean

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious;

breakfast served, but it has communal kitchen for all

of course there was no room service due to covid-19 but they also did not reduce prices

parking in the same location, comfy

wifi works excellent

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean

breakfast coffee and the pool

parking

bc the pandemic we couldn't enjoy the pool

rooms and poor wifi

from front desk to the pool and bar staff as well as the chef and housekeeping

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet

great that breakfast was included

the pool bar and the pool

staff, hotel & room cleanliness, breakfast exceeded my expectations

nice clean room and facility, breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

coffee shop around did not open for breakfast until 8 am

on site parking was a big bonus for this hotel

amazing the location to everything was perfect and walking distance to many places and parking was not as bad

thank you to the kitchen staff for making grilled cheese sandwiches for my husband

we also liked that the property was in a gated community and had plenty of safe street parking

atmosphere, a little bit like a hostel but only the good things (communal sunscreen, a kitchen you could use)

having a kitchen with snacks was a plus if you were hungry

there is a cafe and communal kitchen for cooking

the staff is super helpful and there is private parking available (ask for it in advance

t have parking, not hot water and there was a lot of noise coming from the other rooms

parking

early check in with friendly staff

no parking, tv did not worked. no hair dryer, no closet, no iron. noisy neighborhood.

i suppose for young college kids who just want to be in san juan or near the beach, this might work, but for

wifi connectivity a bit wonky, needs improvement.

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just

items in the room heard the neighborhood all night - not kids friendly bathroom not really clean - drain needs

i like my second room slot, which had a little kitchenette

they even have yoga in the morning and serve you a vegan breakfast

the breakfast was delicious

the swimming pool is super well maintained and cleaned

daily yoga and spa treatments were awesome

breakfast was delicious yoga classes were great and taught at a professional level property is

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

good location, friendly staff and nice property. late check out was amazing to have!

gym upstairs and spaced to lounge

no good access support to the hotel no desk no wifi free

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

my kids loved the garden out back

the casinos and beaches are close to the proximity to walk

the lobby is beautiful and a hot breakfast was included

no breakfast

breakfast included

the wifi went out the thursday/friday of my stay as well as the fire alarm going off forcing the guests

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your

room size and layout, breakfast, pool

has a gym and nice hot tub lounge area on the roof

we enjoyed also the gym and rooftop jacuzzi

top pool and bar was amazing

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool

the pool was so serene and peaceful and it s located in a great area with the beach and eateries

friendly staff, great location, nice pool, good gym, all was very nice

no complimentary coffee bar or breakfast

the hotel has a cosy little garden and a shared kitchen

they have really cute courtyard and a communal kitchen with a water cooler

the wifi did not extend to the room therefore the tv did not work either

and we had access to the kitchen with fridge and microwave

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

also, the wifi signal is very weak and kept dropping

my fiance dropped of key to the room at the spa to give after my appt

the swim up bar was great

5$ extra for room service

access to beach, kids play pool, hot tub, sauna and bar

our kids didn't want to get out, neither did i

location, ropa vieja restaurant, fitness center, choco bar cortes

she gave me a dirty towel and said that s all we have until they finish the laundry

pool and hot tub clean and well stocked with towels

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

small pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

wifi was horrible

no pool

the location. wifi. rooftop view

no pool

no wifi, no work table or chair, small room and no coffee machine

wifi is good

old building with no ammenities no view the wifi was very unstable

, laundry, vending machines etc

was generally happy visit. pool and need to cleaned. sand in both..

pool is tiny and too full of kids for my taste

gym didn't open until 8am but they were willing to accommodate and open one hour early for me

bed had a black metal bar sticking out of one side that could injure someone, windows in room extremely dirty

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when

not enough parking. wifi isn't stable

close to everything so it was walking distance to beach, restaurants, shops, casino, etc

to beach, pool relaxing even with construction going on, awesome restaurants

pool was too green. laundry room was too tight and more expensive than the hilton.

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

larger breakfast menu.

the drinks at the bar were fair and a bit expensive

the view from the pool is amazing and even from the other pool at the sister property

there is a roof top bar with nice views of the lagoon, and they offer free

however, the bar doesn t open until 5pm and they were holding a wedding so we couldn t be on the rooftop

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just

the design the pool the whole entire set up

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better

exceeded expectations, breakfast system could be improved. pancakes were raw.

the breakfast is good but the prince is much

breakfast to the room was served in plastic cups and burger packaging

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

when we arrived my kids didn t want to leave the room

out to date. sexual kit in the room when they knew i was traveling with kids

location, free parking and free breakfast.

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent

the parking was tricky but it's free; but uber is excellent to use to get around!

amazing views. great staff. relaxing and calm. spacious, restaurant and bar onsite.

food times and options limited. bar closes very early

location is quite nice, overlooking the ocean with a wonderful pool, restaurant and common area

the restaurant and bar was only open from wednesday to sunday.

wifi speed is around 1-5 mbps, pretty slow, not great if would like to work remotely

the bar in the hotel is amazing

the breakfast was good

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

good selection of breakfast food. excellent location.

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use