the water was cold, and doesnt have pool.

great gym!

breakfast and free wifi a plus

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

friendly & professional front desk staff, excellent breakfast & very clean & comfortable room

the wifi wasn t great

breakfast great ud83dude03 pool, casino,beach excellent

the pools. they were a bit dirty. not for kids.

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

gym equipment a lil old

there was a bar in the hotel thad had a sign saying it was open and there were people in there, but they said

the amount in bar soap was too small- fell apart quickly but i still like your place

no bar on the pool.

everything service on time and the pool always clean

very good breakfast bar below connected to the hotel

the kitchen in the suite.

the breakfast was good

the kitchen setting was awesome

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the

chose this hotel to stay because it had a kids pool area

not wifi in the room .

the staff was amazing, the room, ac, kitchen i mean everything

wifi connection was poor, curtains were stained, walls and bathroom tiles stained and dirty.

3- the wifi is horrible and it barely works i had to hotspot from my phone the entire

kitchen in the lobby has a stove, microwave and a fridge

free breakfast, free parking, nearby restaurants, gas stations, beaches

breakfast was not as assorted just toast , cheese and waffles

wifi works excellent

pet friendly free parking great staff comfortable soft bed with lots of pillows

bc the pandemic we couldn't enjoy the pool

it was super loud and the wifi wasn t working

the main reason i chose it was for a spa relaxing bday

a trash can for the kitchen area would have been helpful

location. gym

beautiful decor, pool area and rooms. staff was friendly and attentive. close to airport.

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

breakfast options are limited, just muffins or croissants

the breakfast buffet was awesome

decent breakfast with a reasonable choice of food

convenience parking and location. walkable and centric. rebuild historic was impressive.

amazing the location to everything was perfect and walking distance to many places and parking was not as bad

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

easy to find parking in front, only one block to the beach, and really beautiful lobby and rooms

there s access to a communal kitchen where you can make tea or prepare your own food

we also liked that the property was in a gated community and had plenty of safe street parking

no parking wasn t helpful

the kitchen was a bonus

early check in with friendly staff

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

also, a special shout out to samuel, housekeeping mgr, that made our late check out possible even though the

wifi did not

ps the pool was the main reason we stayed there for the kids

the pool was lovely and the bar was cozy

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

good location, friendly staff and nice property. late check out was amazing to have!

gym upstairs and spaced to lounge

no good access support to the hotel no desk no wifi free

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

my kids loved the garden out back

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

my kids loved the garden out back

the lobby is beautiful and a hot breakfast was included

the coffee was great, decent breakfast, villa was very comfortable and huge

has a gym and nice hot tub lounge area on the roof

the wifi went out the thursday/friday of my stay as well as the fire alarm going off forcing the guests

have a pool, they have two jacuzzies, which is great, but a pool would be impossible due to the type of

no pool

room size and layout, breakfast, pool

the pool area was nice and always had clean towels available

they are pet friendly

stuff: the roof top breakfast bar is pretty terrible but there are tons of options within walking

wifi was on and off at

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

and we had access to the kitchen with fridge and microwave

canario also offered to help with laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

also, the wifi signal is very weak and kept dropping

the staff were kind and helpful and the resort gym was a great perk, with all the equipment you could want/need

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to

they should offer room

there is a chinese reasturant in the casino. food is horrible.

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to

pool and hot tub clean and well stocked with towels

they were very nice about everything and gave me a free bottle of water and i used the wifi, but frankly i was

there is also a casino across the street

nice bar downstairs, gym, coffee shop, helpful staff

the music from the bar below was horrendous

no access to the pool

our tv had no wifi

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

the wifi is only strong on the top and bottom floor

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them

accommodating the staff was for a very early check in

laundry on site

the wifi was slow and the breakfast options were very limited

check in staff very helpful in keeping luggage and preparing the room for early check

good wifi

no wifi in the room

the pool is nice and i thought the over all experience is nice

cooled off in the pool and it was nice

steps from parking lot up to the building and to our 3rd floor room

very nice rooms including lighting pool

small pool and gym available on site

i didn't go in the pool, it was full of kids jumping in and out and you know what that means

staff was very friendly and wifi worked great

also, the laundry machine was extremely overpriced and took forever

place to stay with a pool and close to the beach prior to our cruise

and i never could find the light switch to the kitchen

they put you in an trailer in a parking lot, not safe

were only there for a night but the pool looked very nice and i liked that there was ample parking

were only there for a night but the pool looked very nice and i liked that there was ample

the staff was excellent the pool and jacuuzi was a+ the breakfast a+ will come back again

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

walking distance to lots of restaurants, bars, and a casino

the free breakfast and the two chefs were excellent

included breakfast was the most amazing breakfast i have seen

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

the view from the pool is amazing and even from the other pool at the sister property

the pool at the rooftop in the old building needs wall painting

30 for 2 drinks on the roof top bar was a little pricy

breakfast was available but a little pricey

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

rooftop pool and hot tub

poor breakfast

was hoping for a spa and gym

the breakfast is good but the prince is much

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

location, free parking and free breakfast.

when we arrived my kids didn t want to leave the room

everything..the room... pool view. location ud83dudcaa

i love that they delivered the free breakfast to the room

i expected to see better breakfast included

n/a - everything was great, loved the decor, breakfast, art work etc.

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

the breakfast was good

put that in the website so you don t book your room on those days also i did not like how the pool closed at

friendly, good breakfast included with our stay

shuttle service to local places

great shuttle as well

room , towell sets for 4 prepared, room for disabled in ground floor, pool, pool towells and gym

the free breakfast was amazing

very spacious room, excellent location and great breakfast!

breakfast was really excellent

liked the gym machines and the fact that you can use the tv for either the bed or the living room is cool

i didn't like there wasn't any breakfast served. overall it was good! the pool closed at 5.

including more activities for the kids would also be a plus, only had pool table and table

the kitchenette that was advertise was non-existent (just a microwave but no cups, mugs or the

wifi kept dropping out

even though the room was small, there was a decent size desk and good wifi

bed, night stand, tv, small closet, small bath, and free access to wifi

clean, sharp, wifi

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or

pet friendly

dirty , gym loud music obscene language , long wait for breakfast , bike not available , no happy birthday

the location is another hotel cross the street with a casino movie theater behind the hotel

more options in the menu for breakfast.

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

wifi didnt work in the room

the pool is clean and not too warm, even in the summer

the plunge pool was small but great to cool off after walking around all day

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open

wifi password on back of room key card

wifi not good. elevators down for 2 days

very bad wifi in our room.

slightly pricey, slow elevator, noisy toilet and wifi worked on samsung but not iphone.

wifi in room 4 h is weak and it takes a while for anything screen to show up

corner room across the piano bar music

are so welcoming, open bar is a super fun amenity as well as the rooftop

that it was adults only

old town location, spacious rooms,roof-top plunge pool and sunbathing area, friendly staff, room safe, balcony

but that s what i loved about it it felt very old san juan felt like a old romance movie the pool on the roof

super friendly staff, clean and on site bar and restaurant.

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in

rooftop bar and grill has excellent food and a good view

took them two days to get their internet connection working and to have wifi

there was no wifi and the room was very cold. there was no temp control.

2 keys and free wifi, food around

old, bed was not comfortable, wifi did not work

wifi only reached to floor 2 of the building, so if like me your above that the wifi doesnt work

location just a few minutes walk to anywhere in old sj, large room, decent wifi, our room at the rear was very

the benefits of that were that there was laundry, fridge, wifi, etc

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

no coffee provided but did have filtered water in the laundry room

near the laundry room noisy

it was very clean, good wifi, and we love the plant aesthetic