there is a nice pool, a clean common kitchen for guest use, and ice machines available

the parking was a little tight but it can be expected for that area

we had a balcony, view of the parking lot but nice to get the fresh air

parking a little tough given hillside location, but flat area across the road works.

needs more parking

facility to the beaches, food places. and cleaned room. parking facility. lovely personal.

nice room with fridge, tv, bathroom and wifi

secure parking

wifi: they advertised wifi but it rarely worked

love that parking is available and gated to make you feel safer

boutique hotel, lush and well maintained garden, delicious breakfast

they even have yoga in the morning and serve you a vegan breakfast

ac+best sleep+fantastic massage+organic shampoo/wash+vegan+amazing breakfast+organic sheets+lovely staff+minibar

pool wasn t heated, more lights at the pool. at least one tv to watch a game.

location is a little tricky (a bit of a bumpy ride on our golf cart) - also the pool was being cleaned and wasn

beautiful, spacious and comfortable rooms. great pool. fab views.

pool fabulous ( could use a little shade)

pool, view and size of room were excellent

some days the bar and dinner werent served so it was difficult finding food that was close

nice that the place is adults only

the pool

the room service thru the phone wasn't working

he honor a late check out

pool bar closes early, pool closes early. no golf carts.

guests with little kids(like us) doesn't has kid's friendly menu (we have to go outside palmas del mar looking

the facilities are great made even better since the hotel is adults only

the rooftop bar was really beautiful with a nice view

the pool wasn't working.

needs to provide a safe parking lot with cameras

the laundry service was also very convenient and quick

the location, the facilities, the breakfast included with the room

the water was cold, and doesnt have pool.

gym had pretty short hours, which is a bummer when you are prepping for a long flight

cleaning person used my same dirty sheets to make the bed again, no pool and the hot tub was out of service, no

it s great that this hotel is pet friendly

it was fantastic, i loved the pool area. comfortable space

location, clean room, good shower, awesome pool.

very good breakfast bar below connected to the hotel

no bar on the pool.

the bathroom was super tiny, wifi was lacking, tv services are outdated

i also like the kitchen area

wifi connection was poor, curtains were stained, walls and bathroom tiles stained and dirty.

not wifi in the room .

natasha went above and beyond in allowing us an early check in

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious;

the ac kind of worked, the beds weren t that comfortable and the breakfast was lackluster

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked

continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of parking

the pool was a beautiful view as well

rooms and poor wifi

the breakfast buffet was awesome

coffee shop around did not open for breakfast until 8 am

staff and great options for breakfast

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

amazing the location to everything was perfect and walking distance to many places and parking was not as bad

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

there s access to a communal kitchen where you can make tea or prepare your own food

they dont bother but if you have pet allergies this may not be for you

i would have loved a heated pool. the pool being cold wasn t a selling point for me.

there is a cafe and communal kitchen for cooking

the staff is super helpful and there is private parking available (ask for it in advance

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and

limited parking

t have parking, not hot water and there was a lot of noise coming from the other rooms

had a difficult time with the wifi and tv during our stay

throw from the beach and they are sister hotels with a place down the street with a large heated pool, which

no room service

i requested early check in and late check out

however, i requested room service every single day

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

no good access support to the hotel no desk no wifi free

gym upstairs and spaced to lounge

good location, friendly staff and nice property. late check out was amazing to have!

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

my kids loved the garden out back

my kids loved the garden out back

very safe and secure, continental breakfast, very clean

the lobby is beautiful and a hot breakfast was included

the breakfast is very ample

the wifi went out the thursday/friday of my stay as well as the fire alarm going off forcing the guests

wifi was a bit slow

wifi was a little spotty

have a pool, they have two jacuzzies, which is great, but a pool would be impossible due to the type of

has a gym and nice hot tub lounge area on the roof

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

access to the main marriott for beach, spa and gym

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool

the pool is located on the roof deck and it's beautiful

the location, the food, the staff, the pool, the comfortable bed, the shower !

the hotel has a cosy little garden and a shared kitchen

nice common kitchenette with fresh coffee in the morning

they have really cute courtyard and a communal kitchen with a water cooler

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

and we had access to the kitchen with fridge and microwave

also, the wifi signal is very weak and kept dropping

location, pool, food, staff, casino

the rooms had a little moldy smell. other wise my kids love the pool and the beach.

hotel and excellent for families with kids

full room service not delivered in a paper bag.

the smell of the rooms, there was no swim up bar and the jacuzzi was being renovated.

they have lactose free and gluten free options and a coffee bar that was actually nice

the choco cortes bar in the lobby was a great recommendation

pool and hot tub clean and well stocked with towels

location, ropa vieja restaurant, fitness center, choco bar cortes

pool and close walk to the beach

our tv had no wifi

great location and pet friendly!

the location. wifi. rooftop view

wifi was horrible

wifi was not great

staff, clean, quiet, air conditioning, cable tv and wifi .

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

room and attendants,cleaning i ersonnel,rapid response when needed,a+ overall service,excellent pool

wifi is a disaster !!

good wifi

the laundry facilities were never available

breakfast was frozen, not good

the breakfast and laundry facilities were not available, everything else from the room to the pool and gym were

the pool and gym were both small but good for what i needed

the breakfast was amazing

the staff was excellent the pool and jacuuzi was a+ the breakfast a+ will come back again

wifi was slow

facilities had a gym which was nice and a 24 hour open market with drinks and quick foods for a late night bite

that the laundry dryer cost was high

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

the pool!!

wifi is not working anywhere ousting of the lobby

breakfast room service was delivered in paper bags and plastic cups couldnt get any cute photos with the

we called for ice bucket, 3 times and my husband finally went to the bar and asked for a glass of ice himself

the wifi was spotty and hard to get a good signal

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

pool

breakfast to the room was served in plastic cups and burger packaging

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

we only ate breakfast once but it was delicious

over all service and efficiency the price room service

everything..the room... pool view. location ud83dudcaa

my tv and my wifi wasn t working at all.

and most importantly, they are pet-friendly

the floor was dirty, a lot of noise of the kitchen in my room, and just 1 elevator

parking on site

breakfast time vary daily

only thing i can say that was bad was the living room and kitchen had a lot of wasted space

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food

the breakfast was good

best bed, great breakfast. many food options close by.

we were upgraded and having the kitchen was a great addition for

wifi failed

great breakfast, comfortable room with a great kitchen. location is amazing

have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his

to have the gym, pool and bar open

water park * the water bucket feature that dumps water was only working intermittently during our

wifi worked well.

as a veteran i wasn t able to get a discount and i was over charged for early check in.

my kids loved the pool

there are no kitchen amenities - only a coffee machine with paper cups

location, decent morning snack as breakfast, fair value for money, good wifi, kind enough to accept to keep our

check in happens at a parking lot nearby where a random guy gives you one key, no wifi password or instructions

the kitchenette that was advertise was non-existent (just a microwave but no cups, mugs or the

wifi kept dropping out

food and drinks at the wxyz bar was lovely as well

the location is another hotel cross the street with a casino movie theater behind the hotel

limited menu for breakfast but i like it anyway. excellent location.

it was very clean. the bar employees were very polite.

theyngive a free shuttle to the beach and the old town

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

wifi didnt work in the room

the pool area had an event with a dj in place one night had an amazing time with drinks available in

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open