from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

isn't nothing to dislike about this place very nice when they get spa and gym and swimming pool sorted will be

550),so was abit taken aback

the hotel is beautiful and very clean, our room was overlooking the golf course with very large comfy bed

of character and parking good size rooms, nice clean comfy beds, friendly helpful staff, very quiet location,

both evening meal and breakfast were outstanding in the beautiful restaurant

very comfortable room with large well appointed bathroom. very good bar and kitchen facilities

remarkable portions of delicious food (both evening meal and breakfast)

the bar has a great selection of drinks and the food was delicious

bedrooms, great dining room and bar areas

loved the spa bath and bed super comfy

informal atmosphere, lively bar area, softly lit with candles

the spa bath with separate shower was a bonus

spacious and clean room

lovely and warm with log fire in the bar making it cosy, just perfect after waking to a heavy snowfall

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

house, the ambience, the garden, welcoming staff, car parking, meeting customer preferences

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

in the evening

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

the friendliness of the staff. clean room. bar and service brilliant.

@ the grove inn who bought us a bottle of champagne to the table for our anniversary meal at so bar & eats

the owners were lovely and friendly and it is a lovely warm atmosphere in the bar area where we had a few drinks in the evening, bar staff was very polite and we sat and had a

the staff were friendly welcoming and even though we were above a bar wasn't too noisy

it was above a bar ..

at least the manager could have given us a free mars bar after late arrival

good location with ev charging close by .

hotel has a bar so nice to get a drink after a long drive

room was really comfy. the bar area was nice and staff were so friendly and helpful.

adequate bar facilities

everything. it was a perfect trip and my kids loved it.

value and lovely breakfast

wifi was poor

breakfast included was very good

staff, lovely easter theme for kids, everything was clean and tidy and well presented

dave on the bar was extremely helpful and

the bar is shut when not serving food

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

good wifi connection

have breakfast we liked the room the bar area

room service menu much better and nicer than retaurant one

it was too crowded for the conference, wifi a bit sketchy.

exceptional staff in all departments reception, bar & resturant

the gym is very limited

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

breakfast was amazing woukd definitely book

small gym modest breakfast

pool and hot tub was cold and dated

great location, friendly helpful staff. great that you had ev chargers for car parking.

room service was not available after 10pm and in a hilton 5 star hotel room service should be

all of it! the spa facilities were very luxurious. breakfast was tasty and very varied.

good choice of food. would like sugar free muesli. liked the spa and gym.

breakfast and staff were amazing. rachel in the spa was fabulous and helpful.

the bar staff was hard to find and not prompt to serve

comfortable, stylish and relaxing hotel with nice bar and restaurant

room service was really great - super delicious

got charged extra for a late check out when i asked as i was on crutches and the hotel wasn t accessible enough

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

lack of wifi in rooms to use tv

difficult parking and wasn t informed the spa was closed

the bar / restaurant is lovely

great bar abs breakfast

somewhere to sit, have coffee and read the paper which is away from the public bar and

impeccably clean, comfortable, modern, fantastic staff and great bar and restaurant

fantastic rooms with a lovely bar and restaurant

excellent bar and restaurant

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

perfect location was peaceful loved that was adults only comfy bed perfect for

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus

we liked the idea of declining room service and change of towels in exchange for a free drink

appreciate used laundry left in sacks along the corridor sadly breakfast was appalling, the eggs were like rubber

i kept losing wifi connection which was a bit frustrating

great staff especially the bar staff on saturday awsome

all the staff were friendly and the man behind the bar was a superstar

the reception room, bar and dining rooms were all beautiful.

the lounge bar was so lovely and had a very welcoming and relaxing atmosphere

great bar

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

excellent breakfast and good bar prices.

it has been taken over by a new manager who is excellent. bar staff are excellent.

very few minutes walk from ripon square, where there are lots of restaurants, cafes, and a tapas bar (which is really excellent)

the two girls behind the bar were so lovely and accommodating to me when i arrived

hot summer evening the evening with the other residents we all got a few drinks from the bar and sat down and chatted won't forget this place i highly recommend it

were very friendly and helpful, locals in the bar made us very welcome

the pub closes at 11 so does quieten down. wifi worked and you could cast to the tv.

the bar downstairs was lovely to relax in the evening and have a drink and the locals were very

was a cool set up and very clean, excellent bed, helpful staff and was very close to the local bar which was great atmosphere

staff, comfortable, location good, free street parking, about a 25 minute walk to rhe centre of york

staff were very helpful clean place and great parking ud83dude0a

10) down a quite col-de sac and easy to find

ev charging a bonus. good breakfast. great location.

i think they should not charge extra for parking.

complaints whatsoever - excellent service and breakfast

early check in, spotlessly clean, staff extremely polite, food fantastic

staff were very nice the bar and the restaurant were very cozy lovely place to have a drink or something to eat will go

early check in and late check out

very freindly staff had lovely evening meal in bar room very clean and tidy

early check in and late check out

was very comfortable, great little treat for the kids amongst us, and restaurant was v good.

had room service for dinner and had the steak, it was honestly the best steak i ve ever had

a solo traveller, the option to eat in at the pearly cow restaurant or bar having snacks with a drink

was very comfortable, great little treat for the kids amongst us, and restaurant was v good.

we were in a bootham suite (one of the rooms seemed the nicest and priced accordingly) and our kids were in a large guest room (which was not large)

breakfast and dinner ( kids menu

room service menu could do with expanding but that doesn't spoil any part of your

the wood fired pizza's were also great along with the room service

had room service in the morning, the breakfast was lovely we opted for the pancakes thankyou for our

our 3 kids 18, 21 and 27 loved them

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

room was a good size with separate room for kids

nice to let me have a late check out at 1200 awsome breakfast really nice n fast service all staff very

room was a good size with separate room for kids

put in the basement with a mob of school kids bouncing up and down on the ceiling in the above room all night

the only thing was the wifi was a little patchy, i think at peak times.

was free wifi but we couldn't find the code so didn't use it

no restaurant or room service

although there is a well stocked mini bar and snacks available in your room

was a bit awkward with room service and the lack of a lounge sitting area was disappointing

would have like pool to be open.

restaurant and bar are not well run - too few staff for too many customers

the reception, sitting rooms, bar are all done out so lovely

had to wait over an hour on both occasions that we ordered room service and found it quite difficult to get hold of them in the first instance

we found that the hotel wifi was on an unsecured network which is a concern

the breakfast was great and the staff were friendly

lovely and clean and warm ,comfortable beds ,very friendly bar staff ,

and her staff were excellent very friendly and welcoming, the breakfast was amazing the pub itself was brilliant

of breakfast choices

,spacious,clean and warm ,nice touches with the toiletries which we weren t expecting ,lovely bar staff very friendly,perfectly placed near to

shower was lovely, the tv was good because i could watch my netflix and the wifi was fast and stable

no access to wifi etc as online directory only available through link which the hotels knows doesn t work

the spa was out of use which was a shame as we would have made use of this facility

it would be great if evening room service hours were longer, but i m just being picky

the room service breakfast was amazing

spa was excellent, room very nice, bar great

spa unfortunately closed for renovation

gluten free breakfast was excellent with a large variety of good quality gluten free food available

the spa has certain hours for kids which we didn't know so pool was too crowded.

food was amazing and to finish the pool facilities were fantastic

breakfast was fabulous ample amount of everything, tea coffee facilities plentiful, shame no bar in room though, the shower room

wifi a little slow but room clean tidy with great

there was nothing we didn't like my daughter even got to use the gym

very nice and clean, gym down the hall a welcome addition

the facilities were great, including reliable wifi and ample parking

the gentleman at the bar was a little inattentive.

we had room service o e night which was excellent and very reasonably priced

we had room service and the food tasted amazing

love the bar and the resto

great wifi, big bathroom with a fabulous bath

in the room or iron and the breakfast was difficult to get a table for a family with small kids

kids running up and down hallways slamming doors , heat wave and air con did not work , plug in

lovely modern room great location nice bar area

breakfast was wonderful and the breakfast staff were lovely with our kids

about difficulty getting access to free wifi - resourcefulness of reception in solving this was greatly appreciated

very close to bar walls, walking distance of town centre

only one key very poor wifi a bit expensive

no wifi code in the room and forgot to ask for it on checking in

wifi came and went to many times in room, annoying.

the exterior and bar area show their rustic age but the room was modern, large and very comfortable

there was no food service /room service after 930

lovely spacious room and excellent breakfast.?

lovely hot water and toiletries and excellent wifi

even added room service us a nice touch for after hours food and drink

room service not great did not have our room service

the bed was great, nice and comfy and the wifi was good

minuscule bathroom. bad wifi. street noise in the early hours.

exceptional, location is great, hotel is quirky, and the room tech and wifi very good

room stated that we had a mini bar but that was well hidden couldn t find it anywhere, although wasn t really bothered about

however paying over 100 for a room with no working tv and no wifi to connect our phones to meant we had no entertainment within our room from checking in to