the staff were friendly welcoming and even though we were above a bar wasn't too noisy

the friendliness of the staff. clean room. bar and service brilliant.

the food in the bar is great value and tasty

i ordered my evening meal at the bar and the manager arranged for it to be covered and wrapped so i could take it to my room to eat

it was above a bar ..

i found there to be plenty of on-site parking

parking facilities were good

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

only nitpick with this hotel is the way room service is prepared

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info,call costs

the hotel was spacious, very good bar and excellent dining room.

really comfy bed, nice reception and bar area and great breakfast

lovely comfy bed, quilt and pillows, free wifi. on site restaurant.

the breakfast was delicious with a great selection and excellent quality of food

breakfast was very good

breakfast was busy due to bank holiday but the food was fab.

gym was a bit cramped and would have benefited from a lick of paint!

try the blues bar you may get a great night

we had room service s i wasnt feeling amazing

also wanting to book a family room for our 2 children who love swimming but were told kids can only swim 8am til 10am which is such a shame as they would have loved the hotel and pool

bed was extra comfy !! pool was nice, food was excellent and staff great

for room service at night was rather limited

lovely wet room breakfast was delicious staff excellent

that the spa was closed wednesday

no very child friendly as in bar menu not really anything for a toddler to eat

helpful staff . nice bar area

they staff where nice. the room was a ok and the bed was comfortable. wifi was strong.

room service was really great - super delicious

spa facilities lovely and added bonus

never got the wifi code

room was cold and poor reception on the wifi for the tv.

hotel is in a fab location, the bar area is beautiful

is a big old building with beautiful features, fantastic friendly staff and a lovely small spa and gym

like the charge for room service

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late from being out

superb location. stunning comfortable room. great bar too.

breakfast room service said from 7 on the form you put out the door however this was incorrect and it was 8am

did nit have breakfast but room service for supper was excellent

central location spacious clean rooms fabulous breakfast nice bar area all staff efficient and

advertised room service

great location, helpful staff, superb breakfast.

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

kids running around corridors and slamming doors until 11 pm

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

the reception room, bar and dining rooms were all beautiful.

pleasant comfortable lounge bar for evening socialising

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

great bar

the food, both evening meal and breakfast were exceptional

of seating in bar area very uncomfortable

a warm friendly welcome, lovely stove to sit beside in the bar and fabulous food, the bed was enormous and so comfy and the most amazing bathroom, we shall

the bar and restaurant are gorgeous, the rooms are too and the bed was so comfy, the food was delicious

great rooms and fab breakfast

both the bar and restaurant areas are lovely to relax in

the bar is shut when not serving food

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

very clean, friendly staff, bar if needed and breakfast but we ate at services

everything , have stayed before, good having ev chargers that work close to hand .

had everything we needed and the bar was an unexpected bonus.

location, ev charging hub on-site, staff very helpful and very clean rooms

had a small bar lounge area and fast food on the doorstep

nothing around so very good if you want peace and quiet , but busy enough with lovely bar attached to hotel

very freindly staff had lovely evening meal in bar room very clean and tidy

early check in and late check out

staff were extremely helpful we arrived late and the kitchen was closed but they offered us sandwiches and puddings, made fresh

early check in and late check out

no hot tub in spa and use of the outdoor hydrotherapy pool is an extra cost of 25 per person.

particularly good with the kids

loved the location and the hotel grounds and the kids loved the pool

there was some construction work underway outside to upgrade the spa and pool area, it didn t negatively impact our stay

spa area is disappointing

it has been taken over by a new manager who is excellent. bar staff are excellent.

the two girls behind the bar were so lovely and accommodating to me when i arrived

hot summer evening the evening with the other residents we all got a few drinks from the bar and sat down and chatted won't forget this place i highly recommend it

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

excellent breakfast and good bar prices.

we ate in the bar every night

spacious and clean room

room was spacious and the bed was incredibly comfortable - queen size i believe

the room was spacious and quiet and the bar and dining area was great, food particularly

informal atmosphere, lively bar area, softly lit with candles

swimming pool and sauna was lovely to relax and

room service breakfast due to an early start was fine

having to pay extra for the wifi as it s only free for 20 minutes.

that we could have the dogs with us in the bar area for our evening meal and breakfast

quick and efficient booking in, late check out given due to lateness of flight arrival

the evening meal absolutely delicious and a really lovely breakfast

fantastic location, spotlessly clean, high quality fittings in the bedroom, bathroom and bar area, friendly as well as helpful and professional staff

we had lunch, evening meal and breakfast and every meal was delicious and beautifully presented

food was excellent both evening meal and breakfast

bar and restaurant absolutely beautiful

cabin, access to gym, pool ,sauna ,steam room and jacuzzi loved staying here not far from any where

the indian guy at bar and at breakfast was rude

the same with the pool

the wifi signal was poor unfortunately.

room service

were the only guests on tuesday night and were made to feel very welcome and our evening meal and breakfast were excellent

booked last minute and was not aware there would be no food or bar available at the time of booking

great breakfast and the owners are

decor is modern but inviting and at this time of year they light the fire in the bar making it a place to relax and enjoy

this was also true at breakfast

had a bath rather than just a shower, which is always nice, and the fact the hotel did room service was unexpected but very much appreciated after a long day with work still to finish

hotel bar a bit pricey.

courtyard bar was picturesque and rooms were clean

love the discount voucher idea if you don't have room service

disabled parking non existent and if it was not clearly visible!

due to a last minute booking we really needed an early check in and they helped and catered to our needs which was amazing

nice bar nice food and lovely room

excellent value for money, great food, lovely clean bar and handy for the airport

really nice bar and rooms very comfy

let us sit in the bar area while our room was being prepared

swimming pool / spa opened at 8.00 am at the weekend.

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at their own expense

bed really comfy. breakfast fresh

it is an old building you can hear people above you if they are running about or if they have kids jumping around which cannot always be helped

facilities were great, great bar area

staff were friendly, room was big and comfy and a good selection at breakfast

the bar was a nice touch and the breakfast was great and cooked beautifully

staff, nice location, early check in as room available

good breakfast

great rooms friendly staff good priced bar great breakfast

beautiful setting historic building in wonderful gardens. very quiet and nice breakfast.

it is excellent value for money with a good breakfast included

excellent breakfast

great breakfast and great facilities

the location , the breakfast. two words: like magic

wifi in the room was hopeless

great room and the best breakfast i've had at any hotel

wedding on while we were there and kids running wild

to the city centre but whilst we were there we drove 1 minute down to the road to the rawcliffe bar and ride and it cost 7:80 for 2 adults return to york city centre so easy

the gardens were nice and would be brilliant in the summer large selection of drinks at the bar snacks and nibbles they are even willing to do room service which is brilliant and have your

friendly and helpful staff, comfortable room, good continental breakfast, parking, early check in

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

location for the rugby league golf cart to take us back to the hotel when we moved our car as it was match day really good size

location, parking, late check out and view of the ground excellent

early check in great deskstaf, great view at the pitch of the cricket stadium.

was billed for late check out staff couldn’t tell me why and said they would refund but i haven’t had the

breakfast was lovely too

friendly staff, excellent bed/ shower, 24hour bar and lovely breakfast

5 minutes walk to leeds bus station.the breakfast was very nice xx

i also made use of the gym whilst there and had a lovely view of the town centre from my room

great location, good restaurant/bar, big room and good bathroom, late check out

ordered family room with sofa bed but didn’t realise sofa bed only for use for small kids

good breakfast and very helpful friendly

early check in room was very clean just love this hotel just round the corner from the arena the

the sofa bed was good for the kids but in an ideal world the option of separate beds for them would be good

dirty pot scourer in kitchen

from bar across road was a little loud, but the room has ear plugs available and isnt a problem if

uncomfortable to sit on never mind sleep on need to look the plates and cups and glasses in the kitchen and i know that seems petty but the pub was shut so we couldn’t get glasses from down

a really nice big room with a nice kitchen and bathroom space in a good area with friendly staff

floor flat with heaps of room and separate kitchen and bathroom in hotel with homely atmosphere- 9rooms

helpful and friendly, particularly matthew and david and a lady who worked in the evening meal bar area

went for a drink and the bar was close d and no options to get a drink

swimming pool was a good size, had designated lanes for swimming and for kids

excellent scenery, hotel was good. room service was excellent.

free parking in the grounds and close to lots of restaurants and curry houses/shopping etc

bed extra comfy breakfast wonderful...excellent food steak in restaurant superb

the kids were made up

location and upgrade. late check out

the wifi in the rooms wasn't very good.

we were a little disappointed when we got in from our night out at 3am to find that the 24 hour room service for the pizzas wasn t running because they had ran out of cheese, we would of had it