no free wifi

some one took our parking space

for parking as when we returned from being out i had to park my car in the cafe car park as there was

too small car parking.

adults only was a bonus

glad to find availability of ev charge-point

kids screaming and shouting

excellent breakfast with good service included

location. walking distance to york centre. peaceful. parking on site.

room spacious and good wifi

the lounge bar was relaxing and interesting, parking onsite was secure

room service was excellent

afternoon tea was excellent and the kitchen staff were superb how they catered to our particular dietary

fab restaurant, lovely cozy bar and a wonderful spa with good choice of treatments

excellent wifi

eve and christmas day and the staff were excellent, very helpful and friendly plenty of good parking on site

staff, lovely easter theme for kids, everything was clean and tidy and well presented

the food served at the hotel is high quality and the room service very professional

clean modernised hotel plenty of parking, nice garden area, large modern bar area stylish seating and decor

also shower head overhead, not good for short person or kids

the wood fired pizza's were also great along with the room service

thing we would say is that we had some loud noises from the bar upstairs at night but wasn t enough to keep

we enjoyed a three course meal at the restaurant, as well as breakfast and a drink at the bar -- both the food

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same

breakfast could do with a children’s menu or rate because kids around 6 to 10 only eat half the amount an

to begin with , the website clearly stated in the amenities that they have on site ev charging - this is not

staff breakfast price location all very good.

service left our dirty plates in the room from breakfast

was never cleared from the guests before us we also waited 14 minutes to get served a drink, 3 kids washing

breakfast was great, exactly what you d expect

rooms were perfect & exceptionally clean, gorgeous bar area, cosy reception lounge & a library room

venue right in the centre of town , reception and bar staff were absolutely excellent and nothing was too much

class hotel in york, this is your hotel, the staff are amazing and the gardens are beautiful, the breakfast is

breakfast very well served and presented

minster, private parking making it easy to explore york on foot, good yorkshire breakfast, lovely bar area in

ironing board, iron, hairdryer, lots of fluffy towels, wifi,the list is

welcoming staff and helpful, bar was clean and tidy

the bar downstairs was good too - nice atmosphere/staff great/breakfast good

only issue i had and it wasn't even that big of an issue was that the wifi could get quite slow, but even then

wifi didn t work

staff room clean and comfy bed breakfast brilliant liked it so much booked for next

the breakfast was great and the staff were friendly

no wifi, even though it was advertised as included.

great location, friendly staff, really nice breakfast!

lovely and clean and warm ,comfortable beds ,very friendly bar staff ,

there were no dining facilities although room service breakfast is offered, which again is not a major

to store cases whilst the hotel makes it clear it doesn t offer a full breakfast service, the room service

was only room service

and location were excellent, the breakfast option was only available as room service, so opted out and had

a great little kitchen area with a electric kettle coffee machine and fridge fully stocked

brilliant place in centre of york, even space for our bicycles and a washing machine for the laundry

easy to access and very flexible as i needed an early check in

clean and comfy great kitchen facilities free laundry and dryer

facilities, lift was broken but not a big issue (got some exercise) clean and bed was comfy, free wifi which

apartment consisting of living/ dining room with a large flat screen tv, couch and dining table, kitchen complete

24 hour gym too plus plenty of doggies to see and clap - dog

teenage kids loved the funky decor and atmosphere of the place

adults and kids were all having a great time

the hotel had a nice gym( not that we used it lol) dog friendly but didn t smell doggy loads of games in the

didn t realise that the hotel was fully pet friendly when booking a room, or we wasn t asked if we required

wifi didn't work; had to figure out a way around that somehow

wifi not working

the wifi connection

plus the free wifi was excellent too

poor bed and no wifi service

the wifi was exceptional, very handy for uploading lots of photos

breakfast served in the atmospheric cellar restaurant was excellent with many choices

quaint an quirky cellar bar

even added room service us a nice touch for after hours food and drink

my son had them pestered for wifi code, toothpaste, screwdriver to open his toy, but nothing was too much

room on ground floor as break/vaping/phone call area which disturbed us, dirty dishes and laundry from rooms

there was a 10% discount for residents on the adjoining bar which we used for dinner

we were situated close to their bar and was a little worried about noise but it really wasn't an issue at all

nothing. wished the pink cocktail bar was open as. it looked amazing but will be back

room stated that we had a mini bar but that was well hidden couldn t find it anywhere, although wasn t really

rooms, small rooms, tiny bathroom, no breakfast, intermittent wifi, very dark-black everywhere, non opening

were very lovely and i brought tvs richard felix as a guest of mine and the staff behind the bar were really

connectivity for the tv in the room was an issue, wouldn t work on the wifi but we hot spotted from our phones

terrible wifi and tv signal, have not been working most of the time

strange smell at the bar that is the only negative i could even think of lol

instant coffee only; no wifi

kitchen and bathroom modern and functional but best part is main chamber

great location it is indeed enchanting it looks exactly as in the picture and a lovely kitchen niche

small kitchen and whole room is badly lit

the hosts were very helpful allowing us to have an early check in and late check out

lovely themed room. modern kitchen and bathroom

issue was with room service not being able to take payment and coming back several times at 10/11pm

the room service breakfast was amazing

toilets of the hotel were located downstairs by the gym - although this did not change the quality of the stay

the spa was out of use which was a shame as we would have made use of this facility

i didn't use any of the spa facilities but will be booking for my next

some parts of the building was outdated and the gym had some machines that was not working

until arrived 10 minutes before check out, missing breakfast and as we had to return home for our kids, missed

toilets a bit low so could do with a bar for the older generation ud83dude00

breakfast excellent. evening meal excellent. staff outstanding

found stains on the slippers & creases on laundry bag, decided not to use them at all

helpful, we were given all the information to access the room, shown where breakfast would be, wifi password

parking was street parking & was expecting onsite parking, but not a real issue

breakfasts and bar downstairs

was a cool set up and very clean, excellent bed, helpful staff and was very close to the local bar which was

finally, we loved the bar downstairs and the cafe next door

staff are very friendly and helped out with anything we needed during our stay, we also got an early check in

room was unfortunately backing on to the laundry and the spin cycles kept me awake and when i did fall asleep

a modern hotel but with character. excellent breakfast would definitely recommend.

the restaurant and bar was lovely and the food was excellent

room service menu rather limited

ordered room service and had breakfast included which catered for every need

breakfast was very good

had to wait over an hour on both occasions that we ordered room service and found it quite difficult to get hold

this included champagne and rose petals on bed and 21 age balloons and flowers

the staff were very friendly with a lovely bar that was well stocked and the breakfast was

the room was basic, well decorated however bit cob webby in places near the windows & the fireplace

the wifi was not the quickest in our room but it did the job

the bedroom was lovely but the fireplace, desks and wardrobe were also a bit

loved the way the room was laid out with eclectic furniture, little corner fireplace

lovely place and we got 15% off food and drink at the bar downstairs

breakfast area seats & tables not ideal for eating at!

was a plaster and a sweet down the back of the kids bed

the gym was best and breakfast

breakfast was a well stocked buffet with plenty of variety and kitchen/waitress staff were very affable and

not too happy with the wifi but that could just be down to me being a technophobe.

the bar downstairs is the very best york has

wifi did not work at the room

the wifi didn t work either

a little lost trying to get back in once the bar was shut, but we got there in the end

staff were absolutely amazing with us, making sure to greet us when we went down to the bar

room , early check in and location

early check in offered at 11.30 as room was ready and staff all so polite, friendly and helpful

early check in option not given

location. early check in. friendly staff.

are too small if you re needing to use the sofa bed for kids

wifi in the rooms

only the wifi. i couldn't connect but t wasn't really an issue.

free parking , location was spot on. breakfast was great, plenty of choice too

and welcoming staff, early check in was available for me, free parking was great and spacious and a great

parking could potentially be an issue if hotel fully booked but it was fine when i was there !!

had to park away from the hotel which meant having to cross busy roads with young kids

modern, comfortable room with good free wifi. good bathroom.

close to all the shop but still quite for the kids at night

great location staff were great and offered us early check in which was very pleasant

of things missing from the room that would have been useful as a family - a fridge, bedroom bin, wifi password

enjoyed tapas dinner in a window-lined dining room, the room was spacious, staff assisted with laundry service

delicious breakfast

at breakfast was very large, dense and short on filling - but there are plenty of other delicious

bedroom laundry delivery in the morning very noisy

good gym facilities

location with parking

friendly place to stay, bonus of safe parking in a car park that was locked overnight

wifi signal was very hit and miss and, while we were pleasantly surprised to find a mini fridge in

lovely bar and great food

wifi didn't really work, very weak and intermittent signal

pet friendly but large enough public areas so as not to intrude on impose on others who may not

pool was fantastic for us and the girls

the pool and play room was great for the kids and breakfast was amazing

problem with wifi on arrival but sorted within a few hours

bar area is stunning

location steve was very helpful nothing was a bother locals very friendly lovely atmosphere in bar room was

central location, with free parking. warm welcoming atmosphere and friendly, helpful staff

free on site parking is a real bonus

lovely room. great host. close to town. lovely pub. great parking.

excellent parking

very close to bar walls, walking distance of town centre

noisy road, but it is a busy road and we knew that late check in and no luggage storage wifi wouldn't

wifi/vpn: work size: appropriate, not huge, not small

only one key very poor wifi a bit expensive

no wifi code in the room and forgot to ask for it on checking in

our room was available for an early check in

t watch movies on tv, parking ok / some near by behind cinema, not easy with kids and

didn't use the bar so can't comment other than say its in the dining area which is a decent size and well set

great room breakfast was outstanding and the lounge was very nice to sit in.

good quality drink at the bar available to

troublesome wifi,more choice of main course meals required

bistro was very busy due to mother's day but we were accomodated in the bar for supper and all was swift, cosy

really enjoyed the room service and the breakfast was nice.

easter egg hunt was lovely for kids

10 charge per day for car parking and 10 extra per day for our pet

late check out for only 10 was great

clean, very well equipped, pet friendly for a reasonable extra fee

wifi and tv did not work until the evening of our 2nd night

breakfast included

kitchen well equipped (not that we did much cooking)

no wifi been found.

which i can only guess was coming from the kitchen doing breakfast

constructive criticism but the wifi signal is non existent in the room at the bottom of the stairs

compared to some other options we had in the area but we thought no the rooms look lovely, it s pet friendly

an expensive extra compared to most other places for a pet

we sat outside on the terrace for breakfast which was lovely

little kitchenette provided us with water juice cereal tea coffee hot chocolate quassonts jam chocolate

bar lady was

staff didn t know room service was available after the 10pm curfew in the bar and didn t put the charge

on steep side at 14 a night pet pet-friendly room had a few questionable stains on the carpet shower pressure

very spacious, full of character, easy parking and quiet.. lovely coffee shop below.

comfortable, good quality furnishings, nicely decorated, delicious breakfast, convenient parking

lovely property, very clean, friendly staff, lots of tea and coffee and comfy bed, easy parking

get on the wifi but didn't need it so not a problem or i would have asked and i am sure it would have been

the actual room itself is in a beautiful little village, with tons of free on road parking directly in front

wifi signal in our room was very poor

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

wobbly bath and toilet seat, dirty quilt, lack of utensils in kitchen

are nicely decorated with comfortable bed and excellent wifi

charged 5 room service for the 'cutlery and tray' when i carried my dinner to my room

the bar is 24/7 so good for a late drink, room service is available limited food choices

too small for my two kids

staff is friendly and there were good facilities for families and kids

lots of noise during the night from staff up and down the corridors, and what i assume to be the laundry lorry

the drinks in the bar were reasonable priced for a hotel, the evening meal was good too as was the breakfast

relaxed friendly bar area

wifi signal wasn t particularly strong, noise from traffic outside.

time staying at the plough & would do so again very comfortable rooms, great breakfast & plenty of it

bit cold in the bar and radiator in room was switched off but soon warmed up after turning radiator

very close to golf course i was playing in tournament.

to be nit picky - the wifi singal was a bit weak & temperamental in the room but fine out by the reception

night stay, on the small side but a family room was available and plenty of outdoor space for the kids

stay at well located accommodation with parking close to york

lots of space, ideal if you travel with kids,

plenty of car parking space and allowed cycle to be stored in my room

golf corse very nice and views were beautiful

very good accommodation excellent breakfast

parking was great

at clifton moor early the hotel is in a fantastic location with stunning views over the ponds and golf

problems with wifi we had to log on every 10 minutes before it knocked off then we had to

lovely hotel, spa and gym good size and all staff friendly and helpful

spa and gym were amazing. breakfast was excellent.

very bad wifi

room service was not carried out when requested

hotel was well located, plenty of parking

wifi in rooms would make the place perfect!

real bar with ales, spirits and wine

lots of places say they are pet friendly which means they tolerate them but jon, tina and andy treated sasha

the staff were the highlight, the fella behind the bar was super friendly and welcoming

close proximity to the pub, great pizza, netflix on tv and free parking

we loved our stay, from driving up the long driveway that runs by the golf course, to the stunning gold hands

we were in a room above the fans from the kitchen it was a hot day and we wanted windows opened

breakfast simply outstanding

management at the hote, seemed to be run by kids

loved the location and the hotel grounds and the kids loved the pool

this hotel as pet friendly and was visiting york and leeds so ideal

clean,modern, great wifi, breakfast, great location,

plenty of ev chargers all around

ev charging available

had everything we needed and the bar was an unexpected bonus.

since i like to do sports, i was impressed by the gym

peace and quiet ,very good breakfast in the morning and no hustle and bustle

that our hotel room was in a lodge in the woods, the gym and spa were very good

i suppose a swimming pool would be nice, but you can't have everything :-)

the wifi in the rooms was very poor