both evening meal and breakfast were outstanding in the beautiful restaurant

the food, both evening meal and breakfast were exceptional

bedrooms, great dining room and bar areas

very comfortable room with large well appointed bathroom. very good bar and kitchen facilities

the staff were friendly, a logfire was keeping the bar cosy and the food was tasty

lovely and warm with log fire in the bar making it cosy, just perfect after waking to a heavy snowfall

we ate in the bar every night

the spa bath was fantastic and the bathroom and bedroom were both very tastefully decorated and clean

spa bath was very relaxing after a long journey

room was spacious and the bed was incredibly comfortable - queen size i believe

we loved our stay, from driving up the long driveway that runs by the golf course, to the stunning gold hands on the front doors, enormous chairs in the foyer, it was

clean and parking

really disappointed with the quality of the room service food - not as described on the menu.

from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

lobby was full of kids in swimming costumes, check in was slow and no better than a budget hotel

having a restaurant and bar onsite was ideal for a solo traveller, especially those in search of a good yorkshire pudding

even the coffee bar was well stocked (maybe a mug would be a nice option for us that need a big jump start rather

social distant markings for the bar etc

i cant put in a dislike comment box that the bar is only open thursday to sunday as that would be a preference to eat there and not a dislike,

the bar is shut when not serving food

the staff were friendly welcoming and even though we were above a bar wasn't too noisy

it was above a bar ..

at all ☺️ above a bar

the food in the bar is great value and tasty

the bar itself was great too

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

parking facilities were good

we opted for room service

in the evening

bar maid was really lovely, who checked us in

it has been taken over by a new manager who is excellent. bar staff are excellent.

you were always welcome to sit in the bar and use wifi there, even when it was closed to the public

excellent breakfast and good bar prices.

very few minutes walk from ripon square, where there are lots of restaurants, cafes, and a tapas bar (which is really excellent)

friendly professional welcome, excellent dinner in the bar and a good breakfast

staff were great, really made us feel welcome food in the bar was varied and great quality

early check in, spotlessly clean, staff extremely polite, food fantastic

early check in and late check out

staff were very nice the bar and the restaurant were very cozy lovely place to have a drink or something to eat will go

it was too crowded for the conference, wifi a bit sketchy.

the relaxing bar area and garden.

only nitpick with this hotel is the way room service is prepared

room service was great & staff friendly & couldn t do enough for us

lovely atttentive staff. fantastic full english delivered via room service

i was told that as an ihg member we could have late checkout of 2pm

excellent breakfast and helpful staff

comfortable bed, fabulous view. location was fab. free chocolate bar on arrival too!

breakfast, hot and tasty food

any of the facilities as we were only there for one night and meeting friends elsewhere but the bar looked very nice and undoubtedly if we stayed again we would try and stay longer to use all the

the facilities spa facilities which were included were amazing too

my room was amazing, the room service was terrific and slept so well

he said we could sit where we liked so we took the kids to some sofas in the corner - in the hopes we didn’t disturb anyone else, sadly this made us

the swimming pool was booked up for the saturday afternoon

for room service at night was rather limited

superb breakfast was included

were the only guests on tuesday night and were made to feel very welcome and our evening meal and breakfast were excellent

the breakfast was superb as was the food in the bar/restaurant

food was excellent and enjoyed in a lively bar area

sunday dinner was excellent, however the black pudding at breakfast is the star of the show

stayed here with my grandaughter, the pool was an added bonus

the wifi kept dropping out and you had to log in all the time

spa facilities and breakfast

room had no air conditioning with room service they wanted 5 just to bring it to the room

r work calls that has been slightly concerning), but the speed

ambiance, welcoming and polite staff, comfortable room - great shower- lovely friendly bar in the evening

we booked the half board package, which was a great deal, they set tables up for us to eat in the bar area with our dog

the lounge bar was so lovely and had a very welcoming and relaxing atmosphere

great bar

long wait by a 1 manned bar and he’s lack of availability, took far tooo long to get an expensive

really liked the option for a late check out, being able to stay as late as 6pm the next day

room service was really great - super delicious

bar prices are highest we have ever paid , we had one drink only , if prices were more reasonable

we re unable to provide a full room service breakfast

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

decided to have a drink at the bar before we went out for the night

very clean & had all the little extras such as free wifi, plenty of tea & coffee, iron, digital tv, etc

great staff especially the bar staff on saturday awsome

i kept losing wifi connection which was a bit frustrating

central location spacious clean rooms fabulous breakfast nice bar area all staff efficient and

like the charge for room service

breakfast was very nice and room service was good

excellent bar and restaurant

fantastic rooms with a lovely bar and restaurant

room was clean and well appointed the laundry was changed every day

hotel has a bar so nice to get a drink after a long drive

with excellent service right next to food and shop just in case for necessity and right next to ev charger

ev charging available

plenty of ev chargers all around

ev chargers nearby

wifi didn t work

first class room, excellent wifi despite rural location. great food & lovely staff.

parking was very limited, but it was not a problem because the local village roads were not busy

the staff were lovely and the food was excellent but the wifi did not work in my room.

great breakfast, comfortable bed and friendly helpful staff

wifi was patchy in our room, when it worked it was great, but regularly stopped for a few minutes

staff, lovely easter theme for kids, everything was clean and tidy and well presented

easy access great room plenty of parking

everything. it was a perfect trip and my kids loved it.

i wish we could have breakfast room service as well,i hated having to go join everyone for the breakfast

perfect location was peaceful loved that was adults only comfy bed perfect for

was disappointed we couldn t get a late check out with covid ect

adults only was a bonus

staff very friendly breakfast yum yum and got let in room early which was a bonus as well free parking and nice walk into

was a cool set up and very clean, excellent bed, helpful staff and was very close to the local bar which was great atmosphere

breakfasts and bar downstairs

free parking on the adjacent streets

finally, we loved the bar downstairs and the cafe next door

location ease of checkin. being able to utilise the parking for 24hours

i think they should not charge extra for parking.

great location near centre, b&b very clean and lovely bar and dining area, full breakfast was excellent

reserved 2 rooms - family room and double room and the kids were not next to us

had to iron my clothes in the laundry room and mattress was thin.

was very comfortable, great little treat for the kids amongst us, and restaurant was v good.

room service was excellent

also the wifi was very poor and were unable to stream anything to the tv as the speeds were too slow

e of the rooms seemed the nicest and priced accordingly) and our kids were in a large guest room

excellent wifi

room service very efficient

the room was downstairs in the depths of the hotel we weren't able to get any signal or wifi on our phones although this was not a major problem we were only there 1 night

our 3 kids 18, 21 and 27 loved them

the family room was really big and kids loved

were lovely and the food was amazing as we ate in the restaurant one night and another night had room service