friendly reception and bar satff

menu for room service but one room had a broken telephone and the other none at

food available from room service after been at a wedding where there was no food - thought we would get something

not comfy, no mattress protector, poor shower, offered room service but no answer after 3

room service menu was poor

good location with ev charging close by .

ev chargers nearby

web site, is there any mention of additional cost for taking a pet, needs addressing

confusion over pet charge. booking.com confirmed no charge?

spacious, good free wifi & if you have an ev big bank of chargers just out of the door

spotless airy quiet room. excellent choices for breakfast and evening meal. good parking.

beautiful rural location, good parking, new rooms with added luxury feel and the staff went out of their way

warm friendly staff, loads of parking, good space in the apartment and all very clean.

room awesome, food and drink at the bar awesome and very well priced

the meals are served in a really characterful bar area

no wifi password in your room

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled

the bathroom was immaculate with a spa bath and a push button controlled shower

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

we opted for room service

lots of places say they are pet friendly which means they tolerate them but jon, tina and andy treated sasha

nice bar area and good choice of drinks and food

the room was a bit cold. the tv signal was poor and no wifi in the rooms.

location, easy parking, comfortable beds, friendly helpful staff, very clean with nice simple food available

really great, very clean, two comfortable beds (twin room) lovely modern bathroom and close to parking

it was above a bar ..

the food in the bar is great value and tasty

at all above a bar

the staff were friendly welcoming and even though we were above a bar wasn't too noisy

good size room & bathroom excellent wifi

rooms are better than the photos house keeping and bar staff were brilliant couldn t do enough for

bar meal was lovely and breakfast was great (really great waitress on the morning of sunday 15th

wifi could be better. could not always connect in room

could do with more staff to over see guests check in rather than having to wait in the bar area a separate check

bar prices are also on the high side

20 also feels a little bit steep for a pet charge, specially with the extra crufty dog bed and bowl in

was,check out times,times of when the kitchen was open and therefore food/snacks being served,room service info

room with a view across the stray, good breakfast, great bar, excellent wifi all at a very good price

lovely bathroom with bath, free wifi in the room comfy bed.

misinformation received about request for pet to stay when booking made

we had some great cocktails , that were suggested by the bar manager, having asked us what sort of things we

travelled with our pet dog and the hotel ensured that there was a dog bed and bowl in the bedroom on arrival

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late

did nit have breakfast but room service for supper was excellent

fantastic rooms with a lovely bar and restaurant

to book spa before break told someone would get back to me they did not so i had to chase and then no space

spa is amazing, the monsoon showers in the spa and the rooms are amazing, to food is amazing too,

seemed to be an inexplicable lack of room service

choice dining room very spacious contemporary decor lots of comfortable seating areas around the bar and pleasant

that the spa was closed wednesday

breakfast was very good

liked the gym, breakfast and the location

elegant and cosy bar area

location, good food, the rooms we comfortable but on the small side, free wifi was excellent

location at the bottom of town, easy walking to bars, shops, restaurants etc

behind bar pointing out we had brought pizza in but was not eating it , but people were allowed to eat a

for dinner only to find limited set menu with no accommodation for kids

i isaid no need she had to go to the laundry to get clean towels out of the tumble dryer on the monday evening

and kids running outside my

people allowing kids to run up and down the corridors during the night.

need some chalk for the pool cues!!!

one last thing is the guest wifi is not password protected (for work calls that has been slightly concerning)

great bar abs breakfast

the bar / restaurant is lovely

the spa facilities

a warm friendly welcome, lovely stove to sit beside in the bar and fabulous food, the bed was enormous and so

great rooms and fab breakfast

room number 2. great atmosphere in restaurant bar area

knaresborough for around 9 (around 15 minute drive) but if you want to drive there is plenty of parking

breakfast was excellent

guest lounge and bar was relaxing with friendly bar staff

was sectioned off for families/kids to a swim lane however, width for a swim lane was not enough for the people

about using pool not very up to date

went the extra mile to make our stay memorable prepared our room with rose petals and towel swans to celebrate

staff at carringtons bar were lovely and paid attention to detail

location is in a pleasant village of ferensby and there is plenty of car parking the service at the hotel is

it has very good parking facilities with a lovely outlook to the side of the property

lovely inn with nice decor. superb evening meal. excellent breakfast.

food choice on the bar menu were limited and a little over 'fussy' for my simple tastes

hotel is easily accessible from the road with ample parking

room service ending at 5pm a bit disappointing

no real complaints. could have put bigger beds in rooms for couples. the bar could be cheaper

no food available to purchase in the evening - no bar meals or room service.

great breakfast and friendly staff.

value for money was amazing, great breakfast in beautiful dining room

pool and spa

food was delicious in the restaurant enjoyed the buffet breakfast bar all the staff were very helpful and friendly

staff, comfortable room, nice pool, good dinner and breakfast in the dining room, lots of nice

very helpful staff in the bar and restaurant

excellent breakfast - will use spa next time

staff were excellent from reception, bar and restaurant

the noise of someone wheeling laundry outside the room early

staff was very helpfull, welcoming and very nice to us and our kids

just what you need when you have kids

swimming pool sauna and spa facilities

lobby was full of kids in swimming costumes, check in was slow and no better than a budget hotel

deaway) was lovely and really spacious

loved the location and the hotel grounds and the kids loved the pool

hotel and spa staff were lovely, made us feel very welcome

the lady at the gym reception was really helpful

that we could have the dogs with us in the bar area for our evening meal and breakfast

good small gym, nice grounds

was good and very clean and comfortable the 2 ladies on reception an on the bar tuesday 14th oct morning were

staff, facilities pool/gym and great location for our visit

not like the new wifi option of only free in public areas when one of the reasons i used regular is the wifi

struggled with wifi on several occasions

location to golf courses

we met a group of friends in the stables bar and had a great time

beautiful place to staff, staff all very helpful and friendly. bar staff also brilliant

hotel, was kindly upgraded to an amazing room on the golf course

early check in. very clean. good breakfast

adequate venue providing very good value b&b facilities during a golf week in

free parking, great location for where we wanted to be.

wifi is only available near the reception

didn't use the bar but it did look a bit dated.

breakfast could have a bit more options and selection

how it's got a pool, gym, sauna, jacuzzi and restaurant and bar

no hash browns with breakfast is the only fault i could fine

delicious food in the bar and a well-priced leisure centre

couldn t access free wifi

the restaurant looked quite acceptable in the bar as

comfortable, extremely pleasant staff, great breakfast, good location for headingley, easy parking

buffet breakfast cooked fresh and served beautifully presented

comfortable bar area to relax in

plenty of parking, good wifi, very clean, lovely big room and a very good cooked buffet breakfast

the breakfast was fantastic, kids really love the food, specially making waffles

great parking with ev charger

close to town had a gym breakfast included in the price

superb vale for money with a great selection of hot and cold items at breakfast

checkout time was good and liked that i could pay for late check out

the sofa bed was good for the kids but in an ideal world the option of separate beds for them would be good

lady on check in (post 10pm) was fantastic and the kids played a game and won a treat.

early check in

would be ideal if there was an option for early check in through booking.com

were so kind, gave us early check in which we didn't even have to ask for, it made our day so much easier

guest wifi was down when it rained heavily, but we could use the pub's

wifi was so weak...pretty much unusable.

and helpful, bed was comfy and room is cool and clean; lovely craft beers in the downstairs bar and top location

a really nice big room with a nice kitchen and bathroom space in a good area with friendly staff

dirty pot scourer in kitchen

pet friendly which was great when travelling with a young puppy

whilst i normally understand the need for a pet charge, there is no way a pet could make the rooms any worse

free late check out !

late check out time was perfect

check in, nice room with a good view of the city, late check out time of 12pm we found really good

free and secure parking

great king-size (super king-size?) bed, good wifi, large room, good location.

also, i am on medication and had asked before my stay for early check in so that i could access a fridge, which

the room is clean, spacious and warm. wifi connection had no internet. staff excellent.

great location overlooking the cricket ground. large room, comfortable bed. convenient parking

also opted for late check out via email which was very handy

bar could have stayed open a bit later than 11pm and the use of only one lift but that is because

breakfast room service wasn t great. a bit cold and sausages wasn t cooked properly.

no wonder the bar was

continental breakfast was excellent

hotel, safe, great staff, confortable and very clean room, didn't change me for wifi internet, best location in

lift was out of order for 2 people with bad knees was little inconvenient but free wifi to compensate

paying extra for things like window and wifi

the fact wifi is extra

wifi would improve the service and perhaps the option of a hair dryer, but all in all, fair given

stayed in a standard room the bed was massive and so so comfy tv with free view free wifi bath with shower

room service was brilliant and even let me order something that wasn t on the room service menu

bar staff was very friendly

building with gorgeous period features, with loads of parking close to the hotel and beautiful grounds

only slight downside is the wifi connection, it's not the best but for me personally, it wasn't that much of

sky/wifi/champagne room/cocktail

breakfast was amazing and my husband ordered room service (dakota burger) and said it was amazing we would

bed was very comfortable shower was excellent breakfast was good staff were superb wifi in main hotel was good

room was immaculate, there was a free mini bar and a nespresso machine with a selection of coffees , a free safe

my car to the parking spot i had booked, all the staff were amazing, friendly, the food in the bar was delicious

my stay was unplanned....i will return with kids

breakfast great, good selection. nice bar area. clean rooms, staff friendly.

the breakfast

no room service

kids running up and down the corridor with no one

we came down at 10am by time we had got kids sorted there was no bacon or sausage and my husband had to wait

very well located, especially if you're looking for places nearby to eat with kids.

the breakfast is very good value for money, lots of choice and kept stocked up at all times

just a perfect break before xmas for me and my kids breakfast amazing something for all of

brilliant pool area with hot tub and spa facilities

prices for room service menu were a bit pricey

check in until 3pm asked 4 different times for an early check in advised we would have to pay but still no rooms

beds were very comfortable! room service was fast.

the room was spacious. the breakfast was good, kids ear for free. staff friendly and helpful.

everything was spot on, comfy beds, early check in, great value for money

only negative was the wifi in the room, cut out completely and no normal tv available, you can only log on to

room was booked for three adults, only two towels in the room

just the wifi

wifi & tv in room

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

the hotels fault , but food unavailable and bar shut at 10 because of covid

bed very comfy, wifi fast and shower hot with great complimentary toiletries - thank you

attended the xmas party in the bar on the sat night , was great fun

good breakfast, nice bar area

excellent breakfast

lots of noise during the night from staff up and down the corridors, and what i assume to be the laundry lorry

pet friendly hotel which is always a bonus

both evening room service and breakfast buffet were delicious

staff is friendly and there were good facilities for families and kids

enjoyed excellent, plenty of food, fresh, hot, staff very pleasant, helpful, due to us having a pet dog with us

1 adult and 2 kids, one single bed one bunk bed

stay at well located accommodation with parking close to york

the advertised bar isn t open at the moment but this didn t detract from a great stay.

they even had a small amount of kids out door toys for them to you

t expecting was an extra charge on arrival at the hotel of 20 for our dog, we had booked a pet friendly room

the hotel offers early check in and late check out for a nominal pricing

the hotel offers early check in and late check out for a nominal pricing

wifi was good

to get around the city from the hotel, liked that late check out is standard, room sizes for single occupancy

price room wifi lift

we asked for fresh cups and the reception staff asked us to check the kitchen, but it was difficult to find a

it says pet are welcome but you will get a shock as they charged 20 each and breakfast was not included

the smell from the kitchen.

the room was nice and clean, had all the basic facilities, tv, wifi, towels, kettle/teabags, place to put your

gym closed too early

bags of laundry also left on landing through or full

the bar was great with a real friendly vibe

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

good staff, very quiet nights sleep, breakfast was great , with ample choice.

rooftop bar is super amazing

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

breakfast was amazing

the location was excellent, as was the late check out and decor

was allowed an early check in

the roof top bar was lovely with some delicious cocktails

gym was well equipped

honest, beautiful rooms and excellent location spotlessly clean, elegant lobby and reception and bar area

breakfast was brilliant, rooms were great

clean nice rooms with plenty of space and good breakfast.

room service food

the drinks in the bar were pricey

stay was excellent, breakfast was great with lots of choice

location staff rooms and breakfast was great too

paid wifi is a horrible solution to offer, just looks bad for the brand to look that greedy.

rush back to the bar area, so i only had ona breakfast there, so the hotel is quite good at being pet friendly

would have been useful when checking in if it had been explained where gym, suana etc was very limited menu in

breakfast was amazing and very good value

were no room options to have 2 double/queen beds so kids had sofa beds

location, great to have a family room and for allowing our pet dog to stay

owner very friendly and helpful. bar staff excellent.

a flyer in the room with wifi code, fire exits, breakfast menu/cafe info, car parking and check out instructions

excellent wifi

helpful, we were given all the information to access the room, shown where breakfast would be, wifi password

free parking on the adjacent streets

we appreciated a slightly early check in and the 12pm check out

it would be great if you could get room service!!!

10

no laundry, definitely a problem for people planning for long stay.

able to stay with our pet dog

we were running a marathon the day of check out so they gave us extra late check out free of charge so we could

great location, late check out, great bar called the lock, good breakfast

shower, wifi, breakfast, efficiency, brilliant staff, great location, the canal & located places to eat etc

ideal for train station and breakfast was also amazing and functioned well even during a busy period

room service meals for kids not accommodating at all with reference to room service payment

breakfast was fine, self-service and great for kids.

easy check-in, very good wifi, decent breakfast, excellent value for money

wifi fast, shower was lovely

great breakfast choice my kids loved it. lovely room great stay

am) late check out aloud me

we really enjoyed the spa experience in the pool, sauna and steam room

only minor quibble was that the gym was sometimes a little on the warm side and could have done with some air

problem was the ice machines were all out of order but the bar brought an ice bucket to room instead

family friendly with kids

got a complimentary late check out

polite owner asked if any extras were needed in my room wifi is easy to connect to

parking was free, as was wifi etc

check in easy, guy was lovely and parking was a huge perk

great place but could do with some better signage outside for parking and reception when guests arrive

staff were helpful throughout the stay, although i had to ask if there was wifi as it wasn't mentioned during