we were unable to log in to the wifi

location is good - gym is basic but good to have on site.

location was awesome and parking was very close and convenient

welcome bag!!!!!!!!!!!!! free parking, great location

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

but that's a pet peeve

free parking in their small, private lot in the back

are pet-friendly, which was a major factor for us

the parking was a little cramped not much room.

totally surprised we had a full kitchen in our room

quiet, great pool

accommodating staff. the room was clean and comfortable. pool and spa were fabulous.

we had a small seating area outside our room near the pool to have morning coffee and the town is a short walk

gym had several things out of service

love that it's pet friendly

pretty quiet, staff was very friendly, bed comfy, great t.v. channels, strong wifi, hot shower!

spa tub is newer and room is spacious, larger suites are very, very roomy

parking was close and the lot was big

parking a little ways away from the room

wifi was useless

wifi was difficult to figure out

pool and bar being open was nice, also a gas station and a applebees in the same lot

parking lots need some work the blacktop is uneven.

s a bummer that the bar and restaurant are not open to have room service

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and

no wifi for my 2 day stay. had to move to another hotel

parking is free and i greatly appreciate the complimentary breakfast that is served nice and early

didn't really care for the gym. was minimally equipped.

the best breakfast of any hotel i've stayed. excellent staff!

easy to ask the front desk for anything. the breakfast is also nice to eat.

floor room was right next to the gym - woken up at 6-7am each morning to gym equipment banging

i m assuming it s because the laundry area and garage is right below

minimal parking

laundry facilities were maintained with messes cleaned up at the end of the day

the convenience of the restaurant and lounge with bar . close walk to many other businesses.

that would have been nice but liked the morning coffee bar regardless

they have a cafe style food and coffee bar in the lobby where you can purchase breakfast or starbucks coffee

showed pool on premise, but the pool was under construction, we could not access it

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

wifi a little confusing to

the gym, staff and wifi

gym was small but very very equipped

parts of the parking lot was blocked, so it was a little challenging to find a spot.

weren t aware of the one time non refundable pet fee of $50 until we checked in

very close to the train station, whole foods, five guys, and the sharks arena with easy parking and a hot shower

charged an extra $3 for wifi and then gave us the wrong password not once but 3 times

the pool. although it was dirty too.

am allergic to tide laundry soap

wifi is 3$

laundry room

everything is very good. love the breakfast and good attitude of staff.

good speed on the free wifi

spa was great added touch. i enjoyed it.

breakfast staff could have been a little more attentive to the television that was blasting about

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i

friendly staff, clean, lovely breakfast in the morning, free parking, and coffee bar.

some rooms had a laundry line for hanging up wet clothes

the pool & jacuzzi was nice on a hot day

the breakfast was great, my kids and i loved it

i was able to get an early check in which was appreciated

parking very easy, close proximity to my job.

there is plenty of parking directly in front of each unit

staff, located minutes away from sjc airport, parking. clean and simple rooms.

also has good wifi

was limited parking on this particular date as the parking lot was being repaved

at night got loud and parking lot loud

is the coolest hotel but i think a little overpriced lots of college kids also but it s a great hotel you won

a great area, nice and clean, easy accessibility and the mattress so comfortable accessible parking

property was clean parking on site rooms were clean and spacious location was near many things

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

no breakfast but the coffee was helpful..

pet hair all over my room

no breakfast. close to korean town

value of the room was great, front desk service was good and we enjoyed the pool on the hot day

breakfast/coffee as advertised

no breakfast

pool was usable, but there was a lot of goose poop and no chairs

kids loved the pool

did not know there was breakfast.

just 2 large towels in family room (problem with house keeping service after hours), problem with wifi range in

they had a gym and pool that was open.

the gym was clean and large enough with equipment i could use

were not stocked in gym for pool and had to call to get some

pool is so small that it s pretty much useless

bar service and bar staff on saturday night were rude, slow and very unhelpful

parking lot was full of drifters coming and going

available/free parking spaces, friendly staff upon check-in, good price, free hot chocolate

parking, frig and microwave in room, fairly close to where i was going.

parking a bit tight

wifi was horrible, beds uncomfortable and lumpy, breakfast was a joke!

comfortable beds, nice ambiance, the room was very comfortable/ very nice curtains; free parking; nice location

great location for events at levi stadium. clean, quiet and good parking. friendly staff.

comfortable. free parking and breakfast. staff is outstanding.

main thing was the rules that you had to reserve the pool due to covid

no laundry service

the morning breakfast staff were very helpful as well

the swimming pool was covered and very small.

there was a bar downstairs

and really enjoyed the breakfast

weren't able to get our breakfast the last day because we had to leave a little before 6 am

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

laundry facilities

i also found it very nice that they also offered laundry services for their guests

no water in the gym

free parking is always a bonus

but this has never happened to me at black oak casino

hotel bar on a event evening only had one bartender doing all the tables and the bar

no hotel bar or restaurant. coffee shop not open later or until 9

also the 2 pizzas that we ordered for room service was under cooked

the gym has no ac, just a fan circulating sweaty air of other gym goers

environment was quiet, parking accessible, and the manager was friendly/helpful.

excellent parking

great wifi, and perfect for business travellers

the value is outstanding -- lovely, spacious room, super-comfortable bed, free parking and very convenient to

parking was a bit tight

tv was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and i had to

had no wifi

room service was quick because i asked for extra towels

gym was small, but did the job

gym very small

they have laundry room so you just need to exchange for coins at the front desk

gym was a bit lacking.

wifi is so slow that it can't be used - some rooms are noisy for the a/c units but they kindly let

breakfast and happy hour included

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

plenty of washing machines for laundry have stayed in palo alto in the past but this was far more affordable

the room is very clean. wifi in the room is fast.

free breakfast, pool, and gym all included for a reasonable price

gym was not open yet.

the gym is still closed but pool is open

room service stopped at 10:30 pm although the page shared with details mentioned a later time

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was

modern, comfortable, clean, friendly stuff, gym and yoga room

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

coin laundry machine is always occupied

our room was across from hotel laundry room. a lot of noise pre 4 am

they offer a very early check in and the location is easy and convenient .

pool is not open yet due to covid

no free breakfast

didn't have breakfast, it was only a buffet and a little expensive for what i eat in the morning

with kids to visit families in bay area

with kids to visit families in bay area

lots of kids and families so not the best for a romantic

they charged 15 dollars for parking. the pool and swirl pool was not properly cleaned.

i was forced to listen to those noisy kids having fun in the pool until late night

customer service everyone was very helpful and very friendly i love how there shuttle bus came right away to

the pool and small gym

pet policy no continental breakfast cleanliness out dated stains in shower and floor under sink

i didn't use the pool, but looked clean

there was an option to do laundry which ia great

the pool is lovely

the kitchen was well equipped, the bedroom was spacious and the bedding was comfortable

breakfast - only muffin, cereal and juice, no coffee, provably due to covid in room service

no laundry facilities or work out room

the rooms are amazing, service is great, location is wonderful and parking is very convenient

the gym was well appointed

the staff was friendly and we also enjoyed the time in the well equipped gym

complimentary coffee and water at bar in lobby

s noisy and a bit echoey and i will never stay on the first floor especially across from the gym the door

noisy in the evening while the bar is open downstairs

good wifi

gym, location, staff

saturday during the farmers market it could be a little hard to find a parking space

parking and location

- gym was clean and open for 24 hours

warm inviting pool

staff, room service, consistency of the doubletree, shuttle service

u were displaying a sign for steak dinner and they were out of business i stumbled on the bar served food no

was really friendly text every morning to see how things were going the lounge/lobby bar had great service and

very comfortable, lovely pool area and gym.