nice lounge / bar area where we were able to relax with food in the evening and kids play board games

enjoyed the bar and the food was very good

noisy in the evening while the bar is open downstairs

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

i like everything! of course since covid-19 no bar but that’s nobody fault

guest laundry was down during our stay.

great staff. room was perfect. love the breakfast! thanks for the courteous treatment!

loved are huge spa tub!

breakfast was more than i expected, nice complimentary feature when traveling with kids

i'm wondering if this was because i was in the room right next to the maids laundry area and there was a back-up

everything was great!! the pool, breakfast the employees wonderful

room clean, bed comfortable, breakfast to go for our room, substantial, keurig coffee maker in room

our room was next to the laundry room and probably because of that the beds were shaking.

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

the breakfast clean rooms amazing location

very nice and neat motel room. the continental breakfast was great.

heated pool is very relaxing

pool not open

(fridge, microwave, iron, and blow dryer) the breakfast was awesome

very happy that breakfast was included

clean, comfortable and in a great location for me. i didn’t try the pool or spa unfortunately.

the spa tub was not working and we haven't received any money back.

reasonable distance to the exit .... access to the spa and pool

reasonable distance to the exit .... access to the spa and pool

pool i believe was closed

i think we were upgraded for free. had backyard, full kitchen, and a remodeled bathroom.

shower rehab was nice and enjoyed kitchen area

room, even had a separate kitchen area with fridge and microwave

a room that showed a kitchen with fridge and microwave but their where no kettle or toaster or plates, cuttlery, tea towel wash liquid etc

we needed to have a late check out which they agreed and even let us stay a bit longer since our baby wasn’t feeling

the pool was dirty

pool was tiny they should just close it up and add more parking, shoot there is a beach like

front desk was awesome, great breakfast, and the location is perfect.

pictures are very deceptive, the pool only goes up to 5 feet and is very small, it’s more of a kids pool

pool was small for the kids

friendly staff, nice room with balcony, early check in no problem

just steps from the boardwalk, great continental breakfast and 24 hour coffee/tea

staff did not accommodate early check in, and breakfast was not ready.

location is awesome good price for free breakfast and location. we stay here every time we come.

staff was so friendly and helpful, and the breakfast, included in the price, was excellent, with helpful and friendly service as well

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

pool was closed due to it being the off season, but there was no hot tub

owner/staff was extremely unhospitable in the morning when after asking for a late check out on booking they still were hanging on my door at 1130 and threatening that i must

wasn't super clean (old coffee pod in gross coffee maker) and we didn't have bags for our dirty laundry

wish the breakfast included real orange juice and more fruits.

rooms were very clean, the grounds were beautiful, the staff was awesome and we lived the breakfast

asked for a late check out so we could drop off our kid at uc santa cruz in the afternoon and the manager

my kids enjoyed it so much

our kids were

kids could walk to boardwalk

beds, fast wifi

room service menu was bizarre and mediocre

had a super yummy room service meal of appetizers from their restaurant

outside gym. service was great. bowl of apples at desk.

location is good - gym is basic but good to have on site.

thought maybe due to less occupants the exercise gym might have been made available with cleaning's after use

we'll appointed kitchen

nice and roomy with kitchen. bed was comfortable.

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

the pool area could have had a couple more loungers

bar on site was top shelf and the restaurant was quite busy

located directly within the downtown los gatos area so we could walk to wine tastings, breakfast, lunch and dinner

gym had several things out of service

we arrived too late for breakfast, but next time!

gym was clean

easy to ask the front desk for anything. the breakfast is also nice to eat.

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

the best breakfast of any hotel i've stayed. excellent staff!

the breakfast was suitable and had many offerings

pool and jetted hot tub was awesome had it solo 4 out of 8 days

the room and location. did not try the breakfast.

breakfast pancakes and fruit were good

breakfast was wonderful

excellent breakfast, nice pool area