pool hard to access

this hotel is pet friendly and my pup is free and treated with great service as were we

the parking seemed slightly limited and tight

the property is very upscale, clean and the staff is very nice. free parking

i m assuming it s because the laundry area and garage is right below

clean, nice rooms, pool, mini market and restaurant inside.

i think someone with a pet stayed in it before us and it smelled really bad

that would have been nice but liked the morning coffee bar regardless

a very lovely lady who went beyond her work scope to help us get the pool view room that we hoped for

the courtyard was inviting, with seating around a gas fire pit and a large pool

salt pool made me feel sticky but felt better after a shower

free parking, quick check in, clean rooms, value for money

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

the pool was closed which is understandable due to covid.

wifi a little confusing to

the gym is a joke, but at least they have a treadmill, no dumbbells, no weights

breakfast was delicious and lots of choices

-. kitchen is available -. quite big room -. gym & small pool is in there

the bed is comfortable, the lighting is sufficient, the wifi is fast enough for streaming services

pool, steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

rooms are great, pool area and spa is fantastic. one of the main reasons i book here.

it was clean and breakfast was good.

of families and little kids there for their soccer tourney which is fine but it made breakfast loud and crowded

the bed was very comfortable. relaxing spa and pool. enjoyed my stay very much.

so nice! clean. reasonable pet fee! staff visibly enjoyed working, and made guests feel welcome.

modern, comfortable, clean, friendly stuff, gym and yoga room

had the basic necessities plus free breakfast and access to the bar at night

they have no food, no bar ,no maid service ,it seems they should let that slide

they have a restaurant and bar that we have yet to try but i heard it s delicious

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

they ran out of breakfast maybe next time

room service didn t make our bed one day or leave us any new wash cloth

like installing a new bathroom and rooms curtains, they are reaping and falling a part, no cable, wifi very wick

nice, helpful staff. pool was clean and refreshing.

pool was usable, but there was a lot of goose poop and no chairs

wifi was horrible, beds uncomfortable and lumpy, breakfast was a joke!

free wife and parking

parking, frig and microwave in room, fairly close to where i was going.

additionally, the next bus stop was close and they had a big parking lot

wifi does not work and staff told me it does not work upstairs

the noisy family w/ kids above us every night.

i was forced to listen to those noisy kids having fun in the pool until late night

maybe the prices at the bistro. or you could add a kids menu that has more kid friendly prices.

a/c and wifi were terrible

did not eat breakfast. it was convenient for my needs.

great breakfast and all

size of villa. pet friendly

spa tub was so nice

wifi kept disconnecting, or choking every few minutes

was very accommodating with my request for an early check in

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn t

wifi was a little buggy.

the wifi is not free: $2

lack of free automatic wifi 2) lack of 24-hour laundry room capability

no breakfast but the coffee was helpful..

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

nothing open from pool to restaurant and bar .....

wonderful bar area

pool area and friendly, helpful staff

nice bar / breakfast area with good food

liked there was a bar and food in the lobby

the bar was friendly and the food was also good.

it is very well located, with easy parking, quiet, clean, and the staff is very pleasant

parking can be a lil bit of a hassle but not to bad

the hotel is pet-friendly, but there's no good place to walk a dog

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to

alarm went off in the middle of the night because of some mishap with their laundry machine

wide and clean room, full kitchen.

the breakfast was really good and the staff service as well! no complains.

price, cleanliness, kitchen. i always love townplace suites.

it has a small pool, bar and restaurant.

bar was closed when we were there

they are pet friendly and the pool was open by reservation for my sons to keep busy

have a beautiful pool staff very friendly and accommodating

enjoyed a glass of wine at the bar in the evening

breakfast good

comfortable. free parking and breakfast. staff is outstanding.

comfortable hotel with pool and gym situated in great place

no laundry service

comfortable hotel with pool and gym situated in great place

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

and pleasant place with a quiet room right next to a reasonable gym

laundry facilities

rooms were comfortable and adjacent to parking

also wifi didn t work so i couldn t do my work

bed was super uncomfortable, ice machine broken, people smoking pot at the pool

they do not accept paypal debit mastercard as a form of payment. no h20 in pool

service, two nearby diners, working wifi

very basic room with reasonable free wifi and an option for faster paid wifi

room service , no one at the office, electricity went out, working on the pool right next to my room jackhammers

checked in late, so i asked the next morning for a late check out (not realizing it was already a noon

our kids enjoyed the suite

after driving for hours with kids in the car i did not want to load everyone up again to get dinner

after driving for hours with kids in the car i did not want to load everyone up again to get dinner

the staff offered the kids snacks while waiting in the lobby

rooms with a fridge and coffee bar, friendly staff, the hotel has a gym and a swimming pool

staff was really good and the breakfast was excellent

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

free parking and parking close to rooms

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

i did not use the wifi at the hotel there for i can not comment on it.

your bar staff (chad) makes our downtime just that little bit better

there was no room service

it was a very nice property, especially for the price! i do wish they had room service.

space is awesome specially when you have kids

pool closed. but understandable

no covid, bar closed, pool closed.

best pet friendly hotel

no pool access because of covid

no covid, bar closed, pool closed.

most pet friendly place i have ever stayed

oh and the gym is one of the best i've seen at a hotel and the public bikes were run to use

other than the pool area, my little pooch was allowed everywhere on the property

loved the lobby in a greenhouse, valley goat is delish and we soaking up sunshine at the pool

nice location and nice breakfast

friendly and helpful staffs. hotel is clean and breakfast is great. easy walking to town.

breakfast was great location great

very few parking spots breakfast too short

parking spots are really tight

breakfast snack

since we have unlimited data on our cell phone, we did not read the small piece of a paper for wifi connection

breakfast selection was the best i have ever experienced

no breakfast provided only an apple and fruit bar

gym was small but adequate

also has good wifi

staff, located minutes away from sjc airport, parking. clean and simple rooms.

parking was

room is great setup,great ac, tv service wasn t bad and neither was the wifi

good wifi

parking is available, and the toiletry amenities are well-prepared

property was clean parking on site rooms were clean and spacious location was near many things

i wasn t able never able to connect to the wifi

no need to drive and hassle with parking which is always a pain

close distance from my destination and very helpful staff, easy parking acess

liked everything about this hotel from the room to the staff to the parking and to the location

easier laundry access

nothing worked pool dirty gym equip did not work, rooms were moldy smelling.

variety for breakfast

i like the location, peaceful, safe, free breakfast, the pool is clean

no breakfast (even a grab/go bag). no laundry.

was close to the shoreline amphitheatre nice rooms , breakfast included

reconstruction with limited garage space, no laundry services, breakfast or gym services due to remodel

was a bit warm in the halls, gym and lobby in guessing because the main unit was off during reno

breakfast needs work! the eggs and sausage were very cold, like heating element was turned off!

there was plenty of parking on site

they provided towels for the pool and the breakfast with really good

the pool & jacuzzi was nice on a hot day

parking, free wifi, free continental breakfast, friendly staff even at 1am when we arrived

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

bar or grill service no room service not told at booking or i would never had stayed at your

(pets, breakfast)

there is plenty of parking and area to walk around the hotel

functional but bare-bones gym

parking in the front wasn't that many spots but it was still okay to walk around the side.

there is no room service , water was from the focet and does taste bad!

loved the breakfast included with the room (nothing beats freshly baked croissants), dinner was delicious too

small, boutique hotel, amazing location, outstanding service with a made to order breakfast

breakfast is also very good

room with fireplace with european style

room service arrived quickly and the bar downstairs was fantastic

a mom, i didn t love that the two ada lifts were blocking my view of the pool from the hot tub

wifi worked well and i was able to get all my devices online w/ minimal effort

the pool water feels little cold

gym and restaurant great especially during holidays

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

rooms on the interior courtyard were a bit gloomy, and the wifi was quite slow at weekends (i d assume there

parking was close and the lot was big

it is very clean here, rooms are very very clean, nice pool, and pretty surroundings

wifi was unusably slow.

parking is limited there should always be enough parking for all guests!

wifi, a strange (but not bad) smell in the room, the shampoo bottle was empty

parking could be better should have cupboard for clothes

they replenish their well appointed hot breakfast until the end so we always had a variety of options available

parking was easy and free and the room was bigger than i expected and very comfortable