location and the car parking was very nasty and smells really bad, rooms were really great.

location is perfect and there is plenty of parking

facility is outdated wifi is slow breakfast is minimalistic overpriced

free wifi was a joke

coffee in my room and no breakfast and the wifi was horrible and no hbo

boozing/smoking outside their rooms

wifi

the parking is a bit hard even though it is very convenient and the registers were dirty

they have smoking rooms

in and out all evening smoking and talking loud, slamming doors

are comfy, breakfast was delicious and the best staff

breakfast, free wash, sad pool still closed, covid techniques, and just overall great

the breakfast crew works hard, thank you to them too

toilet was not working well upon first use and the pool/jacuzzi could use some regular cleaning

my grandson loved the heated pool and i enjoyed the hot tub

breakfast was light and missing items were not replenished

in my room wouldn't connect to the wifi so we could watch tv

breakfast was included with our stay

breakfast was excellent

good breakfast

breakfast, rooms very accommodating .

i didn't make it to breakfast so i can't rate that

unstable, weak and frequent disconnected wifi

wifi is not stable

parking

i was working out at the gym area when a filipino old man came in asked for my age and the way he asked me was

the complementary buffett breakfast and drinks at the bar were great.

breakfast was great and employees serving very friendly

there was no room service on hand to clean your rooms unless you asked for it ,.

we loved the pool and the breakfast..

breakfast , safe location, clean rooms clean and good equipment at gym, staff quite

the privacy, the kitchen, the bed, the parking.

my unit was renovated and was otherwise nice and pleasant, but wifi was awful and no ethernet connections in

full kitchen

liked the townhome concept. there was a pool and laundry facilities on site

large hotel. gym and swimming pool are open

the gym had a great selection of resistance training equipment

pool and spa were cold

doesn t drain properly, rate for each pet other places charge 1 fee you charge a fee per per

i would like to thank the woman working at the bar and the guy at the customer service desk she went out of

signage into the parking lot

breakfast was above and beyond every morning

excellent service at the bar and restaurant

the place was clean my kids really enjoyed the basketball court and the pool was extremely clean

breakfast was good

amazing it would have been great to be able to use all of the added amenities like the gym are pool it still

i also loved the breakfast options & gym

it was very clean and upscale. perfect for families. free parking

friendly staff, beautiful interiors, gym. the furniture is new and convenient. free parking.

we were not aware that breakfast ended earlier on weekdays.

i love the comfort of the beds, excellent room service.

mattress was in a condition i would not let my pet sleep on

room had all the nice amenities due to brand of bodywash not bar soap, lotion, shampoo & conditioner that was

wifi worked well and i was able to get all my devices online w/ minimal effort

t enjoy the pool or spa because it was always so packed

wifi didn't work

the gym was clean and simple for my needs

pet policy no continental breakfast cleanliness out dated stains in shower and floor under sink

wifi not working. for 24 hours. no breakfast on sundays. monday breakfast very basic.

balcony overlooking the pool

loved airport shuttle service

breakfast needs to be included

parking too costly - not told ahead no breakfast - thought it was included bathroom needs safety bar on other

desk told us kids under 12 eat free that was not the case there 12$ a plate with a purchase of a adult plate 1

our room was across from hotel laundry room. a lot of noise pre 4 am

breakfast french toast sticks complimentary .

the breakfast is always phenomenal!!! the bed is always comfortable and its quiet.

sometimes there is a shuttle but not always

customer service was awesome. very friendly and accommodating. gym was nice and so was the pool

breakfast was wonderful and staff was courteous

in the rate for the breakfast even though i had stated we are a party of four (a couple and 2 kids) while booking

everything about this hotel is fantastic (except it's not pet friendly but that's ok) the overall quality and

our stay here even though pool and other facilities were closed due to covid

easy to find. the room was comfortable and beautiful. great gym. loved it

i was allowed to bring our dog as it is a pet friendly facility, the outside accommodations were lacking

was so great from the staff the room and pool and breakfast loved it so much will be coming back soon

indoor pool is great but would like a hot tub

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

gym, and service were excellent

swimming pool but not enough warm water

i grabbed the pool net to clean it myself and then let my kids go in

pool was not heated and jacuzzi was not working. pool had leaves.

great pool, awesome gym. loved the free breakfast and free drink each night.

could hire an extra bar tender

but last day no omelette, breakfast room crowded with noisy kids and no china for the coffee

so nice great pool and grass area perfect breakfast staff was so nice and welcoming

location of my room, was given the poorest, un-wanted room near the stairs and laundry

friendly receptionist. parking in front of the room. possiblity to do laundry.

lots of parking and clean rooms.

didn't use the pool, but it looked well kept

water fountain on other side, pool small

clean rooms, good breakfast, free parking and wifi. there was a gym and a pool.

(pets, breakfast)

parking in the front wasn't that many spots but it was still okay to walk around the side.

the doors were thin you can hear everything and room service needs to stay open later.

laundry guest room was too small

room was nice, bed was good. wifi worked well.

they would only put a couple of something out then tell my kids they were out and when they would walk away

beautiful clean hotel. great staff. nice breakfast.

the continental breakfast was horrible.

bathroom, shower, tv, wifi, ac, and lighting were excellent

beds, nice bedding, bathtub, blow drier, pool looked great but we were in late at night & didn't get to use it

bed, bathroom, shower, tv, wifi, ac, fridge, and lighting were great

only wish they allowed grilling at their parking lot due to no cooking in room rule

ensure perfection complimented by well soundproofed rooms with clothes iron/board/closet, wifi, fridge

looks like pictures posted on website friendly staff decent complementary breakfast overall great place to stay

parking was weird

laundry room behind the pool is coin operated with no coin exchange or detergent available, felt

free parking is always a bonus

great location, friendly and helpful staff, great breakfast

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

the convenient parking and bathroom were enjoyable.

the location was very close to several malls, mini golf/arcade and the sapp center

modern - hardwood floors wood blinds/shuter style, costco k-cup coffee - new mini fridge - easy parking

property was clean parking on site rooms were clean and spacious location was near many things

parking very easy, close proximity to my job.

room is great setup,great ac, tv service wasn t bad and neither was the wifi

there is plenty of parking directly in front of each unit

also has good wifi

staff, located minutes away from sjc airport, parking. clean and simple rooms.

no laundry room

clean rooms clean pool and spa clean fitness center super friendly staff

breakfast was good and staff were so nice

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the pool & jacuzzi was nice on a hot day

staff and breakfast

gym was very small and not as well kept as the other spaces

we used the gym twice, very good overall, however should probably update the treadmill.

location, spacious room, free breakfast, and free parking!

i wish there was a hot tub by the pool and the drain stopper didn't work for the bathtub.

thought the bar would have been open in the hotel

no food on site and limited drinks plus room service just walked in

the staff was amazing, the room was clean, the view was incredible and the bar was the best.

we didn't like that the bar closed too early - 11:00pm

the room service cleanup was great -they we right on top of it which we appreciated