hotel is at the foot of the road, it is noisy, but it has a wonderful garden and pool behind it, with a palapa

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

enjoy the pool in the afternoon was awesome, great backyard to play with the kids

the bar and bar service was great

premises were very clean, as was the pool

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast menu is slightly overpriced for the quality

they took our breakfast to our room and it was delicious

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

very clean, nice landscaping and pool/jacuzzi

wifi didn't work, tv control didn't work, room was cold and very damp

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

think the breakfast offer that comes with the room could be more varied from just the continental option

fantastic secluded gardens and swimming pool. breakfast and french pastries are memorable.

the included continental breakfast was not until 9am. fine but a little earlier would be good

has a parking space and good service.

room service was impeccable

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

parking space too small, had to be moving cars around to enter or leave property.

the breakfast was quite delicious and the entire surrounding space of the building is lovely

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

poor wifi connection

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

great team and lovely owner, they really care about the vibe there nice pool, clean rooms, great location, good

really lovely big room, beautiful gardens and a great pool. all rooms really well situated.

continental breakfast was not that great considering other options and the overall price

the central courtyard and pool were stunning

the pool! we were in and out all day!

el masaje del spa recomendado

the included breakfast was delicious

the grounds, pool and mountain views are gorgeous, and all the staff are so kind and helpful

the pool and hot tubs were perfect, and the staff helped us with any questions we had

amazing service, beautiful atmosphere, enjoyed the pool and yoga/meditation.

good breakfast, nice view

didn t have a chance to try the spa but everything was

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and

breakfast was good and offered a good variety

breakfast was excellent, the staff were so helpful and polite

the wifi has some trouble reaching my specific room.

location is right in the city center they offer free parking

in this town where parking is very hard, it's great that they private parking too

the location was really central, the parking inside was also a plus.

the wifi worked well

the roof restaurant and bar have a great view

wifi wasn t working in my room, staff was rude!

pool was cold

amazing pool and facilities

hotel parking on unpaved and raw areas at the back

- very nice staff and good service - clean pool and deck - bed is great

very charming and well kept garden and pool area.

lovely swimming pool are

the wifi service only works in certain areas of the hotel not the rooms

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra mile even

breakfast is good

stay was good, the breakfast was very good, the rooms were comfortable and the center of tepoztlan is very close

the breakfast was amazing, the staff was kind and very attentive as well as supper friendly

like breakfast, but a little too late 10am. room was great.

just one thing the wifi connection was

an unacceptable that a premium hotel doesn t have reliable wifi throughout, in all areas

the spa bath worked well but there was no hot water in the shower

view from breakfast room and delicious to boot

room service food is not as good as you may like

wifi is bad but that is everywhere in tepoz.

the pool is cold, it would be better with warm water.

the upstairs rooftop dipping pool is picturesque and pristine

it s noisy cuz they filling the water for cleaning in front of your room and the music at the bar stars at 8

breakfast was really good, the service was excellent.

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

more vegan/vegetarian options (especially for breakfast)

quiet location, and spa service

the restaurant is really delicious for breakfast and lunch

i would highly recommend getting a spa treatment while staying in the area

grounds, friendly staff, huge comfortable bed, nice breakfast

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the

she gave us a tour of the hotel and offered local drinks on the roof top bar at night from where we had a great

staff were excellent. breakfast on the terrace was also wonderful.

did have car parking in the lot opposite the hotel - perhaps knowing this in advance might have been helpful

the garden and swimming pool felt very special - an oasis so to speak

the room is very big and light with many windows and well-equipped kitchen

good parking for our rental car, plenty space

add stated pool and breakfast but none were available.

average wifi quality

large and wonderful garden with nice pool

:( on top of that the pool filtering system not working, so how clean was that water

wifi was a little slow in the room which made listening to music a little difficult but it was

and the best of all is the buffet for breakfast on weekend

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

the hotel caters to adults who want tranquility and a serene environment in which to relax, take a yoga or a

location is superb, breakfast were excellent and the sunday brunch out of this world. the name,

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

poor wifi in all the hotel, actually in the rooms there is no wifi signal

great experience and the pool and the friendly service made it even better. highly recommended.

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

low wifi signal kind of expensive

the pool had a lot of dust but it was due to a the windy time in

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

right from my wife's purse while we were at the pool

the pool and the temazcal

great pool area. the food at the resort was great and the massages were amazing too

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

the staff, premises, pool, food, very good place

my bedroom didn t have wifi or a door for the bathroom.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

pool not heated

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

and attention by the staff members, great temazcal experience and last but not least a good spa with ample

wifi connection in rooms, though it did help with switching off.

there s only wifi in the lobby

wifi was really spotty and limited cell coverage.

wifi is slow.

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

the property is clean it was good wifi connection

pool is the best part

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

also the pool was nice, breakfast amazing and the room was very clean

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

the way they have the fountain and pool

breakfast was very good and the food was delicious

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the room service excellent

com i could not get a room next to the pool on the second building away from the road

pool was nice and the lawn was very beautiful

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

they offered us the spa to change as they did not have the room ready