absolutely everything was very good, apart from the wifi.

hotel was lovely, our room was clean and spacious, the staff were friendly and the breakfast was of a good quality

there was ample parking, a welcome reception, and my room was very good quality

room was clean, happy staff and plenty of secure parking

enjoyable, extremely polite staff and a delicious breakfast

everything was clearly explained to us about checking out and breakfast in the morning

the room was perfect, breakfast was cooked fresh to order. staff very pleasant.

luxurious bath towels, very wide screen tv in the room, a wonderful breakfast made to order each morning and the most helpful and friendly staff anywhere in the

the hotel ideal for my needs the breakfast that was included was very good and great variety

gave us excellent early check in

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

friendly staff...reasonable bar prices...comfy bed big room.

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

poole table and bar downstairs

no food served in the bar but was told i could get take away

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

town pub, pleasant clientele, great bar staff

the staff were lovely, the locals in the bar were friendly

1 above bar a little noisy , but earplugs were provided and the noise didn’t go on late anyway

great location, bar and staff.

we ordered breakfast the day before for the morning and the food was also wonderful

breakfast was good too

beautiful hotel, lovely clean room & delicious breakfast. the staff were very friendly & helpful

were attending a wedding so needed an early check in time hotel rooms were ready so this was very helpful se were able to get ready and

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking

the kitchen/ breakfast area didn’t know we had booked breakfast so had all been packed away

unfortunately the bar was closed to guests due to a private function which was fine.

renovations taking place. no kitchen services available but when completed will be lovely

great food plenty of local specials, breakfast was perfect plenty of chose

my kids would have loved the play ground and in particular the gorilla in the garden

bar and restaurant staff extremely

no spa or hot tub facilities

amazing room, breakfast fab. restaurant and bar great too!

a nice big car park too for if anyone has work vans or trailers etc

very slow ev charger

a small issue with the second tv in bedroom 2 but didn’t cause a problem with the kids

the kids i was with couldn’t use it

also kids running along the corridor in the early hours

the wifi password on the wall was wrong the wifi password on the laminated sheet was correct

wifi was free and instant throughout our stay

next to the sea, great cafe round the corner, staff very friendly and free wifi

no wifi during time of visit possibly suggest a lighter breakfast option

hard to connect to wifi and a little bit early check out time especially for weekend.

were in the room right above the bar so if you wasn t prepared for the music going on into the early hours this would be a problem

the bar was great, claire and team were very welcoming, couldn t do enough for me, great night

was a fantastic host became a friend instantly ,very clean,comfy bed,great shower,wifi worked well

upon arriving at the believe boutique, i met with claire, the owner of the hotel and bar

rom the owner and she was very helpful the room was spotless and we'll equipped the vibe in the bar at night was fabulous we thoroughly enjoyed our stay and would recommend

it was full of young kids - even in the jacuzzi which wasn’t allowed but no one challenged the large

our room

excellent room/bathroom, pool/sauna facilities, restaurants and parking

everything, it was amazing for our anniversary. the pool facilities and food was excellent

charged extra for kids breakfast

was delicious and plentiful, asked for early check in and this was facilitated

bar was

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

we had a nice drink in the bar when we got back

bar and dinner was terrific, cozy and the people were extremely nice

fully stocked bar and food menu

clean room and massive comfy bed but still love mine ,great breakfast and cheap drinks in the bar , we ate at the hotel on final s night husband wanted the chinese curry and was going to out

downstairs is diner, and bar- you can take dogs to the bar and have food there

clean, tidy and very welcoming excellent breakfast and bar facilities

location, friendly staff, car parking and lovely breakfast

the ev charger was a bit distant from the hotel and vulnerable

the swimming pool has a difficult access. there are steep stairs down from the changing rooms.

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

the staff in the hotel and the spa bar were very friendly and helpful

colin also organised taxis for us and checked out spa times, amazing service

lovely atmosphere in the bar area, and a comfortable room to sleep in

had to get away early and they went out of their way to sort me some breakfast out

bar food exceptional and reasonable price

nicely decorated friendly efficient staff good breakfast no fuss check in and check out good parking

location, style, parking, ease of booking was very good

showers don't stay hot.hotel attached bar closes to early midweek.

not a hotel if you just want somewhere to sleep for the night and go then fine it said it had a bar but i never saw it as couldn't take my elderly mother over the car park in the dark & you need

crappy beds! no bar or restaurant small shower. got wet going to the room. depressing place!

uncomfortable to sleep on, there were no shower gels or shampoo left in the room so we had to use bar soap for the shower

bar next door and an indian buffet restaurant other side with 10% off for hotel users

great relaxing bar with 2 well kept real ales

mb shank and liver with bacon), first night for the bar staff who was really polite

perfect location, free parking, lovely restaurant and dogs allowed, ticked all my boxes!

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

hotel brilliant staff so friendly lovely clean fresh spacious room and the breakfast was

ce bedrooms/bathrooms, good wifi, electric vehicle charging facilities, nice food and drink along with a decent fitness centre)

fantastic building and facilities includes gym. staff very professional and kind.

wifi perfect

breakfast was also great with plenty of

breakfast, clean and tidy hotel

a plate of scrambled eggs and a late check out from a clean, comfortable room on the sat morning

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

pizza served in the bar very good as was the breakfast

i didn't have the breakfast as i don't eat breakfasts

a fight outside first time in all the times we have stopped there this has happened however the bar staff dealt and tried to defuse the situation as best as they could but someone clearly could

there was a nice atmosphere in the bar and the beer was good

have any tea/coffee facilities, the pub was closed and not everyone wants to go down in the bar area, especially if there on there own

and very helpful, the hotel is very clean with daily housekeeping, excellent location, thriving bar ud83cudf7b at good value prices, lots of restaurants and take aways on the doorstep

the rooms, toilets and facilities were all very clean and well maintained, furthurmore all of the bar staff were extremely friendly and very helpful, for the price i paid it certainly exceeded

spacious and comfortable rooms. king size beds. fridge and safe in room. free wifi

building, excellent rooms, extremely helpful staff and great room service out of hours

breakfast was great, with excellent help-yourself bar and selection of cooked breakfasts, table service

fantastic staff in reception bar and dining room

in the room which leads to all information that usually would have been given at the hotel ie room service menu, hotel information etc

late check out for free was a nice perk

kids chicken nuggets were a bit spicy so kid would not eat them

we also paid for a late check out but found our key card didn't register this and we were locked out of our room

and efficient wifi service

food, breakfast and room service are all excellent

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

manager also met our request for early check in

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

soaps and shampoo, conditioner and lotion, recently refurbished old mansion turned b&b, amazing breakfast

on a beautiful, quiet road, yet short walk to city centre, cathedral, riverside, bars, restaurants & railway station accommodation: immaculately presented property with elegant &

the staff were all so friendly and it was a bonus that we could get early check in before heading to a wedding

comprehensive breakfast

gentlemens honesty bar was a luxurious touch

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

the dishes in the bar were really delicious

the bar and garden room downstairs were beautifully presented

very friendly staff, and nice bar area to get a

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

do offer room service and the rooms are clean

they also provide laundry service

were unable to book breakfast in the restaurant but were offered the chance to have room service

the breakfast was first class and the staff were so friendly and helpful on site parking was

cosy, quirky and a lovely place to stay. great wifi!

friendly staff, great location, plenty of parking to the front and rear

lack of parking spaces especially disable spaces at the front of the hotel.

couldn't get wifi in the room.

this place offers room service which is a plus to me

both the bar meal i had and the cooked breakfast were not that great

parking was really good

breakfast was very nice. very nice place to say

always quick and easy check in, staff from reception, night porters, bar staff, chefs right through to house keeping always really friendly and willing to go the extra

excellent large bar within the facility, good food

clean, comfortable, very friendly and helpful staff, easy to find and parking was easy

and the room was clean had every thing u needed for the stay the facilities where fantastic pool, sauna, jacuzzi and steam room all in on the price and the food was fantastic really enjoyed

stay everything on site that's needed and more , the gym pool and sauna all included in the price was fantastic and great value , food in the

use of the pool and gym/spa where

adults and 2 kids) tried the pool in the morning and enjoyed a lot

we all

golf room was very comfortable with a lovely shower room

great location, friendly staff and very accommodating with i asked for a early check in .

location, comfortable bed., early check in allowed helped us a lot.

we went in pool

nice view. friendly staff. spa facilities were complimentary.

the staff were incredible when i explained my situation

the room service pizza was terrible and the bed was uncomfortable. the parking a nightmare

you have the full access to the swimming pool sauna and steam room and not only that there's a gym and not only that my room was

would ve been better if they had room service or even just order drinks to the room but when asked they said they didn t do

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.

leather seats in bar area ripped and worn

wifi wirked well plug sockets by bed

the sea view and bar downstairs

good quality bar food

it was nice to have a bar on site for getting a coffee and a drink

think), in the gym and pool was superb :) really kind and helpful

spa facilities, dining

liked the facilities as it has a gym and swimming pool and some parks near by.