very small pool

there is no parking space for customers we have to park far and move the car to the front of the hotel when

it's not that i didn't like it but i wish there were a private parking on the hotel premises.

parking facilities are not good

parking kinda sucks but its a nice quite area

can party all nite by the family oriented pool says the bar tender (jonathan)

the pool is awesome for kids

comfortable bed. great music at the bar / pool. good experience.

was not aware of the extra charge for our pets (dogs) and don't understand why is the charge for cuz there is

no coffee or drink available. at least a machine is advised. wifi is weak to bad.

and irving at the spa centre is an amazing masseur who really knows what he s doing - so much more than just

there is plenty to do without leaving the hotel, games, pools, hot tub, gym, kayaks, scuba diving, beach walks

vacation for two or a fun-family get away (there are plenty of things to do for those with young kids)

great spot for kids of all ages

great pools, good food, gym, spa, etc

they let us do our laundry, super helpful

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

friendly staff and pet friendly

location, friendly and helpful staff, pet friendly

property had an antique spanish style comfortable bed great aire condition and overall pet

right around the main square with plenty of places to eat, a casino that plays salsa at night and night life

ability to use the melias pool (hotel across the plaza) was nice

and parking wasn t of her liking because she needed to be talking to other staff members at the bar across

the hotel does not have a swimming pool, you had to walk to the melia hotel and use that one

the coffee from the mini bar inside was also great

parking, i had to get out of the car each time to open the gate

they had a small pool which was greatly appreciated

no wifi in our room

after checking in, they gave us a tour of the property, showed us the pool and bar, and to our room

staff was very very helpful, even providing change for use of the laundry

coin laundry available was very helpful since we were doing many different activities in, and around the

location, friendly staff, limited but safe parking options, amazing pool, hammock on each balcony, and clean

s a cute property, great pool, with parking lot and convenient location

there is a gated parking lot, which was convenient and worry-free

it also has laundry

wonderful pool

the restaurant serves delicious food and bar have amazing cocktails

the bar staff edwin and carlos amazing

excellent staff, breakfast, location. we will stay again.

the pool bar wasn't open - but there was another bar at the hotel that was open 24/7

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for

doesn t have a microwave or a coffee maker in the room and the tv was not good they is no wifi no ice maker

breakfast and coffee bar area were amazing

the pool was clean and they keep their animals under really good conditions

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

having wifi was appreciated

the pool is beautiful and well maintained

no mini fridge in room. no wifi.

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

there was no wifi in the room but we did have 5g/4g