you can use the kitchen facilities which was great

light switch for kitchen overhead lighting not readily visible as it is behind micro-wave

fully equipped guest kitchen and laundry room

breakfast, friendly helpful stuff, laundry possibilities and all of that in a stylish old house close to downtown and the castle

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

the location was really convenient! nice staff and a great pool to swim in. very good value.

liked the kitchenette , quietness and proximity to downtown tourist activities

we were also happy that we were able to book the use of the pool

spacious room, well equipped kitchen, comfy beds, good location

the gym and pool

they have ev chargers in the underground parking lot.

pancakes!!! so delicious from room service.

wifi worked well and loved all the options for movies on the tv, the ac was wonderful to have in

room was booked for 3 people but kitchen items were only for 2 people

the wifi was good

the hot tub was out of service. the room service meal options were not to our taste.

little kids in the hot tub and running around between the pool and hot tub

for me negative especially when we used to go to the marriott in toronto on march break for the kids

walkability, indoor pool, room service and restaurant and staff.

room service was delicious we ordered breakfast in bed

very clean and has kitchen

the kitchen was amazingly well equipped, modern, spotlessly clean and there was a lounge area as well

bathtub and kitchenette made for a relaxing evening after a day of touring around with my mom and kids

enjoyed our stay with 2 young kids

we also appreciated that beacon hill park was literally across the street and we could run the kids in the park

self park); would have been nice to have a pool or gym

the room service 'tip' of 19% is already added to the bill, plus and an additional charge for 'delivery

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

room service for toothbrush and paste, waited forever, had to go to to the front desk at the end;

no room service parking was poorly managed

as a mother with 2 kids backpacking arriving at midnight…this was not a safe location

staff, free breakfast & dinner, good location, affordable laundry facilities

the breakfast selection is great, and the dinner is super delicious

also laundry on premises and free dinner and breakfast

there are storage lockers and laundry and space to keep your bike safely off the street

not recommended if you are staying with kids

not ideal for families with young kids

i called if i could do early check in, and the staff i spoke to was very nicely help me out

the coffee bar in the lobby was a nice perk

local to everything, also has a bar downstairs which was convenient.

loved that there was an onsite laundry that guest could use

the gym and steam room closed very early

the shared laundry facilities is a great touch

very old gym equipment. mice in the lounge area !

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

time to get into room and wish they would bring back the chocolate croissant to room service menu

the expansive hotel was fun for my kids to explore

were excited to use the hot tub at 9:30 and it was full of kids so it would be nice to have an adult hot tub

the gym was up to date and finishing our workout with the pool and hot tub was a nice way to start the

picky, i wish that there was a bigger dresser/drawer situation for clothes in-room, and that the gym had a bit more space

with have kids and would not stay there again and would not recommend it

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to keep the

gym studio 4 which the use of is included in the price - highly reccomend this hotel if you are fitness minded

the cocktail bar bartenders were a joy to watch

and the gym was meh, but at least it was available

i liked that they have laundry facilities and that they checked on us through texts frequently to ensure we had everything

room was huge and had a fulll kitchen

the room was amazing. great kitchen facilities. staff were very friendly & helpful.

the gym and spacious room laundry room

location; gym, shopping, bars (if that is what you are into

issue at best…first night there was a minimal amount of noise from the churchill bar which didn’t exist on the following nights…didn’t impact my sleep but if you might be

late check in and late check out was also good

bar noise until around 1am or so

irish times bar below and across the square is outrageously loud at night, and places speakers outside

the room very small. bathroom very tiny and lights didn't work and a lot of trouble with wifi

i loved the coffee shop, the pool, the staff

pool closes too early.

nice pool and ev charger

we also enjoyed having breakfast at fusion every morning

separate lounge and little kitchen 2 tvs one in lounge one in bedroom the swimming pool and gym was also great

spa and gym good

loved the pool / hottub

the wifi is slow. wish we could have had breakfast on site.

room was spacious, the kitchen well equipped, and the bed was very comfortable

the bar under the inn is lively and serves a great selection beds are very

outdoor pool and hot tub was fabulous

free parking was available in a good sized car park

hot tub and pool

the pool was closed...but most hotel pools were still closed due to covid

duplex suite was super well laid out, comfortable sitting area and good kitchen equipment

price, cleanliness, fully equipped kitchen, comfortable beds. great customer service too.

in the bar was excellent

it was the perfect venue for a family stay with my adult kids visiting victoria

our bathroom and kitchen areas were very clean and functional, they could use a bit of brightening up or updating

a nice surprise was the laundry facilities, self-serve washer and dryer

food from the hotel so i have no opinion about it, but staff was very friendly, i felt very safe, laundry comes handy, the room was spacious and very nice

balcony and laundry were added bonus

30 am (laundry

loved this hotel with fantastic views with all its amenities and it has a full size kitchen almost like you are in your own apartment

the breakfast buffet had many selections and the staff were efficient with turning tables over

know this is asking a lot, but 'kitchen supplies' could benefit from adding rubber gloves for washing dishes, plus salt & pepper

staffs were very nice. the room was perfect. the breakfast was fantastic

i wish i had time to try the spa or massage rooms

location, great guest laundry, the nespresso coffee machine a nice touch and breakfast was good.

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

breakfast was delicious

location, staff and amazing breakfast. michael at the front desk was very helpful.

the tiered breakfast included in the price was amazing, and varied each day

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

great location. quiet. comfortable. great to have a kitchen and nice size sitting room

clean, well equipped room, everything i needed in the kitchen as well and all throughout

the 2 bedroom suite worked very well for stay with kids and grandkids

the front desk stuff and room service professionals have been wonderful providing what we needed

laundry facilities were great

very clean hotel. great location. inside pool open 7am-midnight.

our only complaint was the bar shut at 9

the gym and the pool are very small

i mean, it would be cool if the pool also had a hot tub but whatever, this place is a 10.

you can sit at the bar for a cocktail

the mineral pool

free shuttle service was excellent

no room service due to covid!

nice warm indoor/outdoor pool, gym and sauna

was good, gym and pool facilities were ok

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

kitchen could have better appliances

kitchenette had adequate crockery, large coffee mugs, cutlery and pots and pans

the kitchen tap was dripping.

nice suite; kitchen facilities, comfortable beds, great location

too close to the loud and rowdy bar crowd afterhours in teh parking lot of the rooms

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility on-site, and they will provide the detergent i would consider staying here

comfortable, great service from front desk personnel, gym was adequate

the closeness of a good bar with excellent food

reception staff, yummy burger restaurant next door, excellent cleaning staff, small but decent gym

the kitchenette was nice for a family with kids. nice view to the city center.

kitchen, location , quiet

loved having fresh towels down there and the couch to sit on was wonderful for parents watching kids

the pool, sauna and gym easily available and well cared for

inconvenient and behind dressers and controlled by light switches that would turn off the power bar so you could not charge you ipads, lap tops etc

shuttle early check in social room with drinks and entertainment friendly staff and

and surprisingly we had a free breakfast, awesome

more than adequate kitchen, full size fridge and well stocked with cookware

very clean. nice staff. excellent food. free laundry on site.

breakfast was included and good

fabulous kitchen and laundry was beneficial

the service and room were excellent! laundry facilities on site. loved our stay!

i appreciated the full size fridge, microwave, kettle and everything we needed to have in a kitchen

our bar tender was awesome

the rooms were nice and clean. there was a possibility to go to the gym.

great breakfast good location nice newer rooms

the kids loved the stay

the room was amazing and spacious. great breakfast with a variety of options.

the gym was nice and the pool was good although a bit small

a nice motel with a very very good continental breakfast.

complimentary coffee and tea in lobby pool , gym government employee

the room is provided with a small kitchen, plates and cutlery

little tight on parking

the pool, the spa, the sauna and the steamer were perfect

is no bathtub in the double queen room (stand up shower only), which is a bit annoying with kids (maybe very annoying with babies)

it has an amazing view out over the valley and golf course. the room was beautiful too.

heard of a hotel residents' bar closing at 10

the hot tub was not clean-front end staff rectified situation quickly. gym could use updating.

early check in and late check out were appreciated

check in and late check out were appreciated

large apt with full kitchen

loved how big the room was, the kitchen was nicely set up, the big tub was amazing and everything was clean

kitchens were just minimally equipped.

no sink or stove, or salt in the kitchen

the kitchen was well-equipped and we didn't have to ask for anything in addition to what was provided

close to the airport and not far from victoria bc. nice and spacious room with kitchen

there were 2 queen beds and a kitchen

everything there is laundry machines you can use to do laundry well there and price is cheap new very clean washer and

laundry facilities are an added bonus

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

) the pool and hot tub were so clean and inviting

of the pool s rules is guests have to take a shower before use it

service within the bar for food was slow .... need more staff or better training

great restaurant options and lovely pool

great staff , bar and excellent restaurant

the pool & hot spa were not open for the season

beautiful clean rooms and property, staff exceptional, great location, quiet, good parking.

the wifi was very weak at the rooms. had to go by the office to get a good wifi signal.

a chemicals

pool was only open from 10 - 10

i paid for the night for my kids and they had a blast

had our grandchildren (ages9&11) with us unexpectedly after reservations made, and we had the kids sleep on the floor

but chris was there and waiting,plus he even helped us with our bags and kids to

the hotel also has a shuttle to downtown

the room we had has two rooms, each with a queen bed, a living room and a small kitchen

room suites, ours had an electric wood stove heater and air conditioning, small kitchen with microwave and full refrigerator

spa pool jets not working, so we skipped that

they had a shuttle down to the waterfront or to the airport

ev charger in parking lot is very nice.

being so close to the ocean made for an enjoyable first time ocean experience for the kids

spa tub felt relaxing

i feel like either the quests blamed us cause we had kids and didn’t want kids staying near them

breakfast was okay. houston was very friendly and helpful!

we got caught in the rain and they let us use the spa change rooms to freshen up

no bar of soap

on checking in the staff member offered us snacks and water as the cafè and bar were closed

loved the room, bathroom and view. the saunas in the gym are just a bonus.

liked the gym and shower facilities

only one spoon in kitchen

excellent location. friendly staff, great breakfast options. pool

our room fronted a gas bar and the noise from cars and people as late as 1 am would wake me up.

heated pool wasnt really that warm

good continental breakfast and the room was nicely updated and had everything i needed.

we loved our little apartment-styled room with a living room, dining room and kitchenette

the bed was very comfortable and the bathroom and kitchen were large