restaurant - good selection of meals for adults and kids

would have liked a more comfortable seat within the bar for after dinner drink

wifi great bar prices goid nice atmos all together.

the access to the health spa and swimming pool was a lovely touch and the breakfast was tasty

minded staff, great breakfast, amazing view, clean, easy to find a parking spot, 100% worth it

the building, the cocktails, the overall ambiance, the grandeur, the walk around the golf course

proximity to good golf course

bring your golf clubs

staff, very good breakfast, on site golf course with very helpful pro in the club house

great setting , good food and relaxed lounge/ bar atmosphere

great location plenty parking great bar and resteraunt

wifi in my opinion was very poor

room was fine but we thought it could do with a table and chairs, particularly if you had room service

poor wifi

wifi poor strength in the room i was in but ok if downstairs in the foyer of bar

the wedding breakfast was absolutely delicious

lovely stay with my partner and 3 kids. thoroughly enjoyed our stay loved the pool and soft play

the bed mattress was a little springy -pool and spa was very crowded with children and families

pool changing room floor wasn't very clean hotel receptionist didn't tell me to take a towel from

room was clean and comfortable and the hotel has a nice bar area (had entertainment both nights we stayed)

had a lovely large apartment with kitchen and coffee machine

there was a good choice for breakfast, which was very tasty

location for the keen golfer, close to some of fifes stunning links courses

he bar , where we could have our dog with us )

good coverage in the main bar but the substantial walls meant very limited coverage in the bedrooms

you can put the kids to bed and chill in a very warm and cosy living room

apartment type family rooms were great for a family as the kids could all sleep in 1 room while we could have a room to ourselves

had problems with the wifi and cell phone connections.

quiet. warm. cosy. good parking. excellent food. very friendly staff

great choice at breakfast & lunch - dinner menu

good parking,large rooms

rooms were perfect.good breakfast.ideal location for our golf trip.

the food at breakfast time and in the dining room and bar was very

excellent large spacious room room service delivered with a smile

we used the pool and leisure centre facilities - sad to hear it may be closing

the bar was airy and open, and the breakfast was well equipped and neatly presented

jackie & thorn is so good with the kids. jackie’s always welcoming & smile

in the week they even do your laundry for you for a reasonable

evening bar meal was slow

great breakfast ,great location with parking.

i managed to secure an early check in as i was attending a wedding

restaurant very nice, close to centre, good parking

breakfast was made to order & again was very tasty

great wifi

- the wifi in the room barely got past 4gbps download and far less upload which could make video

lovely breakfast with the usual toast cereal, fruit and tea/coffee as well as one cooked to order

even though i was on a motorbike, room was great , clean ,warm & nice powerful shower & fabulous breakfast

our room was clean and the breakfast was very delicious and rich

to the airport ( only 17 mins) excellent price free breakfast free car parking late check in and check out

excellent location, great staff with an exceptional breakfast service.

been to many hotels this one is at the top kids loved it breakfast top notch will be

staff was amazing very helpful especially mr jamie good breakfast hotel is super clean good location not far from ocean terminal just 3 mins away not far

once there, they offered us a larger room at no additional cost to accommodate our kids and our need for a

was a very odd unpleasant smell in the kids room

family room is not very big for 2 adults and 2 kids

) i couldn't login to wifi on day 2 but also didn't contact reception to check for a fix so no points deducted for this

staff were great, room was very pleasant, nice comfortable bed, large tv, great lighting options, wifi easy to get on, would definitely stay there

the bar was a bit ... cramped with how it's laid out. didn't like the vibe in there

we were offered free round on second occasion and free laundry on first occasion - might have been better to have both offers both times

the food was excellent both from room service &

fabulous choice of a continental breakfast.

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked salmon and the almond croissants

the only thing i can fault it with is not having a cooked breakfast

in the morning had breakfast and was looked after by toni

were absolutely lovely, facilities were amazing - having a restaurant bar, gym, coffee shop all on site was great, hotel and roons were clean, location was convenient with

it was a shame that limited time for kids to use the pool and jacuzzi was out of order.

facilities with swimming pool

bar is spacious and clean popular with clients from gym and swimming

the staff are very accommodating and the food in the bar was fabulous

was excellent and the shared use of the kitchen facilities and the onsite laundry was most appreciated

laundry and kitchen facilities are good

superb facilities including kitchen and laundry

or had a couldn't care less attitude and the place was untidy and little dirty (with piles of laundry bags in reception, rubbish in the corridors and overflowing bins in the kitchens

near city good kitchen

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant area of the raeburn in the evening the young staff were exceptional and the

did not use dining room but had room service breakfast which was good

very responsive to any question, comfortable beds and great room service menu

emails and a phone call to get a response to a question, no one picked up when we called for room service, and bar the gentleman on reception when we checked in who was lovely, every other

place with lovely decoration and facilities, and the staff were gracious in facilitating an early check in to get ready for the wedding we were attending

didn't deject from our delicious breakfast

clean, amazing facilities - comfy bed also. beautiful breakfast room

dining room was set exquisitely for breakfast and the service was elegant and professional

amazing room, decorations, amenities. warm welcome. great breakfast.

short walk to city centre, easy parking and an excellent breakfast

bother using the fitness facilities

the cocktail bar (the lantern) was a perfect, soothing space (+) excellent value for money and bar prices very reasonable (+)bar plus meals claire on reception were both exceptinal credit to hotel nothing too much (+)lovely bar and restaurant. bar staff were brilliant. beautiful room (-)drinking in the bar and was told the bar was closing at 12 (-)issues at all, only thing would be if the bar would have stayed open slightly longer, but it wasn t an issue

aying 1 night)

comfortable bed, lovely breakfast nice friendly staff. ideally situated for theatre and city

we used room service for our meal and were very happy with this

the breakfast is still buffet style following the guidelines for covid

room was still spacious even with the sofa bed pulled down for kids

room and location for taking our kids to the lion king

nice quiet bar area to socialise and catch up

customer service at reception towards the end of our stay in regard to a complaint we had re: late check out

this meant no gym and no bar

very good breakfast

the breakfast that we had was very well presented and the staff were really pleasant

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny uncomfortable sofa

ud83dude0a nothing not to like! breakfast was exceptional, the wintergarden very cosy!

also worth mentioning is the excellent breakfast and the kind waiting staff

breakfast was delicious and cooked to order

breakfast delivered between midnight and 1am so cheese was rubbery and dairy products were warm.

everything was super. loved the good quality coffee tea breakfast that was provided

beautiful hot breakfast, good range /choice.

we got room service & the food was lovely too

breakfast & room service

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

perfect. cocktail bar staff were amazing. receptionists polite helpful and made us feel at home.

a better breakfast selection

loved the shower with aveda products, very comfortable bed, complimentary treats and the gym was very handy

need more selections for breakfast

rooms nice with complimentary mini bar of juice , tea cakes , and water

room was superb, staff were super friendly and breakfast was great.

staff are very nice, breakfast is excellent, very nice bar for

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone's home

and kitchen in general for all meals was really good, room was super spacious and comfy, staff were

great bar and outside terrace and covered courtyard with a pingpong table

we were very comfortable in the apartment, my kids called it home for two days

the bar was gorgeous and well stocked

overall, i totally enjoyed my stay and will be back again with my kids

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

hotel, bar lovely, rooms very nice and immaculate

prefect with a bar in the hotel

bathroom spotless, lovely shower with spa type shower spray

the staff on desk and in bar and restaurant were excellent couldn't do enough for you

2 weeks of touring scotland we have never had a case where the empty plastic bottles were left by room service and not replaced, and there were much cheaper bookings where they were replaced free

great atmosphere, beautiful details all-round, excellent breakfast, good wifi and super helpful and nice staff

the bar area and eating area were comfortable and clean very chic

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

we used the on-site laundry twice

modern facilities with full use of well equipped kitchen if required

very nice with its own little kitchenette

was in an ideal location and with kitchen facilities and also laundry facilities it was great

great facilities esp the gym equipment

great gym

location, gym and great beds.

spa looks great

the rooms were outstanding and the spa and treatments were fantastic

another thing is we asked if we can have a late check out

were very welcoming and friendly, we got late check out, breakfast included which was great

was told it was 24 hour room service but phone rang out at reception at around

lovely hotel, nice rooms, great location, friendly helpful staff and room service was nice.

room service is not 24hrs

service charge on food order at bar

location, near train station and lots of bars and restaurants

we had a drink at the bar each night and enjoyed the comfortable seating and quirky surroundings

just needs more seating area for breakfast not enough seats for the number of guests staying

super hotel, very clean and modern and breakfast was 10/10

breakfast was a buffet, however, it was fresh throughout the extended breakfast period

pod situated just near the hotel where you can have a meal and full breakfast

the roast potatoes were well a truly overdone and should not have been sent out from kitchen

put in room 1, which view is of the roof and back of kitchen, whereas with only 2 rooms occupied, it would have been better customer experience to put

the haggis with breakfast

late check out offered

perfect location, clean rooms and the spa was amazing

all the leisure facilities were available for use which was disappointing as at my own gym they are available to use

bedroom was very comfortable, bed and matrass excellent, spare beds set up for kids good too

a very low floor so i had no phone signal, which wouldn't have been such a problem if the hotel wifi had been available