beautiful hotel, wish we had longer to use the pool and other facilities.

semi private bedroom on 2nd floor fun activities for the kids great food with gluten free options

breakfast. it would be better if the hotel could provide a buffet breakfast.

the food was really nice and breakfast portion were very big

great amenities which included a gym, gaming arcade, children's play area and a well stocked shop

great room, loads of parking, excellent food, and great staff. what more do you need

grounds, car parking, everything

plenty of car parking spaces

poor wifi

cept room service)

buffet breakfast (which was lovely & free to all guests) is also located on the ground floor so was

was a female staff in particular that made our day evertime we saw her, she would ignolage the kids and be so kind

the price included a buffet breakfast

staff went above and beyond to get us an early check in because of our early flight

bar very expensive and have to say a little grumpy bar tender

comfortable bed and spacious room, wifi is not stable though

having sea view from your hotel also the hotel had helpful staff, good room service and cozy, comfortable rooms

the free wifi was great as i had several conference calls during my stay

the gym really needs to be improved

the bar was a bit ... cramped with how it's laid out. didn't like the vibe in there

comfortable, highly serviced cabin, delicious continental breakfast

the bar was amazing and also a great space for breakfast

the only thing i can fault it with is not having a cooked breakfast

location, loads of bars and restaurants close by

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked

laundry facility was a bit crowded when i was using it

or had a couldn't care less attitude and the place was untidy and little dirty (with piles of laundry bags in reception, rubbish in the corridors and overflowing bins in the kitchens

the kitchen had everything you could need and we also used the laundry facilities a few times

laundry and kitchen facilities are good

the instruction in the laundry room isn't very clear

parking/breakfast/ the room/ the location we always stay here when visiting edinburgh with the car

the restaurant food was excellent and the spa and pool were very relaxing

it would be great to extend working hours for swiming pool children's attendence

rooms were good, staff was courteous and the hotel have a fantastic gym

the lockers in the spa didn't close for me, there were a few that didn't work

the breakfast was outstanding, fresh and delicious

amazing room, decorations, amenities. warm welcome. great breakfast.

didn't deject from our delicious breakfast

really close to the center, delicious breakfast and wonderful staff

dining room was set exquisitely for breakfast and the service was elegant and professional

room service breakfast was amazing nothing was too much trouble

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant area of the raeburn in the evening the young staff were exceptional and the

emails and a phone call to get a response to a question, no one picked up when we called for room service, and bar the gentleman on reception when we checked in who was lovely, every other

beautiful building, lovely room. great bar restaurant area, nice staff and nice atmosphere.

eakfast and dinner are delicious

beautiful breakfast room loved poached eggs service kind and efficient

friendly staff, good location. enjoyed the breakfast.

friendly staff, comfy beds, early check in, very close to tram stop.

excellent breakfast

room service was so quick as well

ideal for families of 2 adults, 2 kids

paid quite a lot of money for family room that was huge, however two kids 9and 13 had to sleep on a tiny uncomfortable sofa

breakfast was very nice with a good buffet. late check out was very handy.

), on the same floor, some distance away for our kids

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

late check out was good as we got a lie in and didn’t need to rush out the door

and very early in the morning we could hear the kids speaking all the time

the bar stays open until 1am

about the hotel and staff and breakfast was excellent and great value for money we have been to hotel a few times now and

- within walking distance to attractions like frankenstein’s bar and greyfriar’s bobby/cemetery

breakfast good, with option of extra portions if wanted

early drop off of bags, really friendly lady at check in and breakfast options.

everything was super. loved the good quality coffee tea breakfast that was provided

good breakfast

beautiful accommodation very clean and friendly staff plenty of selection for breakfast

glorious bedding and fantastic breakfast in the room service

room service was fantastic with delicious food

breakfast & room service

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

the snug bar area isn't very obvious

comfortable beds, super helpful staff, and a very knowledgeable and engaging bar manager

free wifi with a unusual voucher sistem

it was a great place to enter, clean, bar area was quaint and gorgeous, rooms perfect

the staff was really helpfull and wifi is so strong

- gym was the bare minimum

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the doors quite early in the morning, with

probably in kitchen 2nd day

the room was ginormous. the bar was great & the outside garden was a lovely surprise

it was our first night away from the kids in a year so it was quite disappointing not to get a long lie

a bit late check out with no issues at

hotel, bar lovely, rooms very nice and immaculate

the bar was still open when we returned from our evening out, good collection of drinks

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

easy to walk to from waverley station good bar on ground floor to have

prefect with a bar in the hotel

the kitchen in the suite was also very clean and

the common kitchen is very good

freedom with multiple exits/entrances comes with the a kitchen we went for the spice girls and they were very accommodating e

they provided us with a fan and with laundry detergent for free

we had access to the full kitchen shared on the flat

spite alternative solution from staff) for streaming services so

bathroom with spa bath decoration breakfast

room service was exceptional and helpful

in the room there was no info on wifi or room service

forgot cups & cutlery on our room service

good gym facilities

the rooms are exceptional and the staff on welcoming you in the bar and restaurant staff were

the bar staff in the w lounge whose names i don't remember (he was from brazil and she had a lovely

excellent hotel/staff/bar/spa staff

we used the rooftop bar too which had wonderful views

room service on the evening arrived very quickly

room was comfy and cozy, the shower was great, and when we ordered room service, they were extremely helpful and the food was really good

room service took a fair bit of time to arrive and cost of stay is a little high compared to

not enough bar staff for saturday evening no room service after 11pm

the location and the fact we got an early check in

all the staff is very kind. great place to stay with kids. was my 5th stay with them.

location, near train station and lots of bars and restaurants

nice bar area, with friendly, welcoming staff

is great as it is very close to the royal mile but just far enough to be out of the fray; breakfast is delicious with lots of options for all tastes (almond and oat milk, even a virgin mary

we enjoyed also the hotel bar in the evening

the swimming pool was quiet and perfect for an afternoon with the kids

kids ate free

pool was lovely and quiet we were the only ones in it when we went three times

room is very comfortable even with two kids together

wifi didn t work in our bedroom despite trying to log on many times

i also requested an early check in at noon when i booked and was told it will be considered

is no swimming pool , gym and spa at the hotel but they said we can use the swimming pool or the gym at the other near

ilvy's) as it is rare to get

room service was slow - and the reception area always seems very crowded with parties and wedding

on our return from one outing, we found that the housekeeper had arranged the kids' bed with their soft toys in centre stage

location, room itself is very nice, room service and staff very friendly

all very high tech, staff were amazing, we checked in late so we received a complementary late check out

we also had some issues with slow wifi on our first night but by the second night it seemed to have fixed itself

only negative for me was the wifi was patchy

only downside was wifi wasn't the best

the late check out was great

even though the rooms are above a busy bar, we were not disturbed by any noise from the bar itself

extremely comfortable beds, the restaurant and bar was excellent

the wifi is also very poor, i would recommend this hotel to my business if it weren't for that

) the usual female staff member was on later and comped us late check out for our trouble and i'm sure will sort a fire action plan for

staff were exceptional at all times from checking in, room service, bar, breakfast, bag drop etc

bigger room service menu

breakfast excellent great choice. location couldn t be better

dining room and bar were closed during my stay but room service was delivered without fuss

directly across from waverley train station and breakfast was included

in the morning was not impressed to have to step over laundry outside the room door

nice to have the bar with the view on the premises when i just wanted to stay in and relax

price that hotels charge for laundry services

very pleasant and friendly reception bar and restaurant staff.

needs a better selection of food in the dinning room. bar menu was better with more selections.

the bunk beds were also well constructed so the kids were able to both get a good nights sleep

missed the fresh bread at breakfast but i think it was a general problem in edinburgh

the kids love the bunk bed

great location in the centre. decent breakfast service didn't try the gym so can't comment

for those that like to workout, it’s probably the best hotel gym i’ve used

breakfast was very good and dessert at the restaurant was delicious

love this hotel. i've stayed numerous times and love the updated bar and dining area

$1500 for six nights but if you break it down it was like $186 a night for two including full breakfast

distance to most attractions if your there for xmas markets they are straight across from hotel breakfast was excellent great choice of hot and

reception staff were lovely and helped us with early check in and making sure our group were on the same floor

my kids watched a bit of tv (flat screen samsung) a lot of towels for our use

staff, atmosphere, location, cleanliness, food and drink, comfortable rooms, gym

hotel is well located the food from breakfast was fresh and the gym facilities were also amazing

comfortable beds, pleasant staff, wifi. clean rooms

not possible for early check in 2)there were construction activities outside not belong to the property

breakfast was excellent

breakfast was lovely staff all friendly and room was amazing

we enjoyed the location, the restaurant, bar and common spaces

dust on ceiling light above bed,could get catch up to work wifi unreliable

were comfortable with nice added extras, breakfast menu was varied and food delicious and the areas to drink and relax were so

kitchen area (prepping food for the day) ideal for small kids

the apartment was very comfortable, with a separate room for my kids to sleep in

bed, great room and the staff super friendly and ideally located in the medieval centre :) gym is a bit small but efficient, value for money amazing

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just relaxing or playing and have

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just relaxing or

hotel in general, the complimentary whiskies were a great touch, and we had cocktails in their bar too which was fab

lack of wifi connection since i was staying on the underground floors

didn't have a gym

drinks from the bar were good

services and gym is very good

no wifi info available in the room.

spa, gym and pool were all very clean and easy to use

wifi for the whole hotel was down for two days with no sign of being fixed when we checked out

asked for room service on the first morning but it didn't arrive so we had to go to reception and ask for it

could've had more notice about having to book the breakfast and parking really but staff are nice enough about all

mini bar little let down

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which was

shower leaked easily fixed though mini bar poor

i especially liked watching the bar staff make the cocktails

they supplied mini bar snacks for free and drinks, refilling them each day they even give you a dyson hair dryer and a

great room. good bar . nice staff

the bar was a little pricey

excellent room service

also, the wifi wasn t working

the wifi, not great for video calls, sucks if you have video related work commitments

freezing the heater at max does absolutely nothing, barely anytime to check out and charged for late check out when i felt forced to pay

check in was 3pm and check out was 10am, paid an extra £10 for a late check out @ 1pm which wasn't too bad

was clean, great late check out option and perfect location

location price comfort and staffed 24 hrs a day with the option to pay £10 for late check out .

room is small, but you get what you pay for it was excellent value for money and the late check out was well worth

only noticed at 1am (ish) when putting kids to bed and we pulled covers down to get them in

also the breakfast was 10/10

i loved how the staff was so attentive to our needs especially having young kids

clean comfortable bar restaurant outside area. beautiful view from the room window

there was a bar next to the reception

the staff was always helpful with laundry service, directions to sites and in their assistance with booking tours throughout our stay

good breakfast enough choice

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

great location for royal mile, comfy bed, late check out and friendly staff. clean room.

fantastic location and the breakfast was delicious.

location and very good breakfast

great location. car park only a few minutes walk away. bar is open 24hrs

the kids complained the sofa bed wasn’t comfortable.

had a laugh with the kids

our room was super quiet and the hotel provided a bar till midnight

the bar & old library settings are very quiet and chilling

we very much enjoyed the bar downstairs and the incredible library

library and bar for relaxing in the evening, the decor in the first and second floor, the view from the room

the bar was stocked with local drinks and the staff serving were knowledge about the selection and

although we were a couple travelling together with no kids etc