nice sized room, pool just outside the door

liked the room , tv, air fan, kitchenette, bathroom and pool

: the bed should be near the window & the table & chairs for eating should be next to the kitchenette

the kitchen was a little small, but did the job!

the tap on the kitchenette sink dripped

hot tub, sauna and gym

the kitchen was clean

clean and spacious, also had breakfast coupon

room was air conditioning witch was nice and the complimentary breakfast was a plus

excellent room with comfy beds. kitchenette attached and comfort was first class.

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

close to ferry terminal. quiet room. easy parking. close to restaurants.

-min

wifi was pretty poor and only really worked out on the porch the parking is a bit tight and there's

some loud idiot in the parking lotud83eudd2aud83eudd2a not their faultud83eudd23

missing instructions on burner use no garbage bag for kitchen very very noisy

a central ice machine, get some towel bars for kitchen and bathroom.

it was quite great—maybe just a few more items in the villa kitchen, like glasses or mugs?

proximity to the beach, large room with kitchen and the illuminated mirror in the bathroom, i would have loved to have taken it with me

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

had to ask twice for bar soap and didn't change towels.

bed was comfortable and staff was accommodating for an early check in

they were accommodating of our early check in

great location and only one block away from a great bar / restaurant

like the bar and restaurant on the property was nice

the kitchenette was nice with a fridge, range with oven, microwave and a dishwasher

there was a kitchen in the room which was great

modern, clean and full kitchen.

while we did not require the kitchen facilities, we were impressed with what was available in the our room along with fully

didn’t think we’d use the kitchen but we ended up doing so and it was awesome

big, very clean suite with a modern kitchen and a very comfy bed.

expensive. damp air from laundry room.

bed is very comfortable, the kitchen is sufficient, bathroom is okay

it was a big room with a kitchen included and a big tv

- spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early check in was possible as room was

it included kitchen, was clean, plenty of towels and toiletries

a few more utensils in the kitchen would be great

it comes with a kitchen

coin operated laundry ud83euddfa is available

they have a coin laundry out the back too

i used the gym every day and kickboxing regularly, so i was hopeful about that

asked for early check in and did not even get close

our request for early check in was accommodated. excellent location.

maybe smaller portion options for the little kids

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

00 per day for wifi - the comp'ed it

really appreciate the flexibility of early check in and late check out with an welcoming attitude

i love the pool as well

the location, size of room , breakfast

the spa the bikes the pool the h2 restaurant

location is good, lots of restaurants and bars. staff was good, we had an early check in .

staff was pleasant they were able to get us an early check in

they granted us an early check in, and allowed a late check out

friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

guest laundry in basement

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

early check in late check

helpful, friendly staff got us in got us in for early check in at 9

location, price,early check in

the staff were friendly and they let us leave our cases all morning and even offered a late check out

gym could have had more facilities, thought this included breakfast and did not

in room facilities are fully equip with 2 in 1 laundry washer

clean,well equipped for self catering and laundry

view from my room was amazing and it s got everything you need plus more a gym and pool although shut atm the staff are very friendly and only wished i could of stayed

stable wifi, onsite fitness room and restaurant downstairs

thank you for the early check in

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

room wasn't the most soundproof we have seen, we could hear kids running in the halls, and the neighbours opening and closing blinds, and

too bad it still under construction and the spa was not done yet.

we planned to spend one afternoon with the kids on the pool

gym was way bigger than expected and fully equipped

hotel accommodated early check in

pool was in their nightclub which i did actually like as a quirk, but it was quite cold and there

spa service/menu really, just an on call massage option you can book in advance

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir sauna did great after a cold rainy

i would also mention that there is no mention of the spa on the website and having to go back and forth with reception/concierge about appointments,

more room service options. small boutique restaurant next to hotel services the guests.

room service is excellent and comes from tableau bistro

onsite laundry, great location - handy to restaurants and a great little supermarket opposite where we

wish we could have stayed longer to take advantage of the kitchen

and spacious centrally located water bottles given everyday large fridge/freezer, lots of kitchen amenities perfect for a solo traveller or even a

very clean with an equipped kitchen

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a wide screen tv with all the usual cable channels available

clean, great location, great room service and fitness facilities

a great location and the pool and gym were a bonus.

the kids enjoyed the pool.

absolutely everyone from the funny italian man that monitors the swimming pool, to cleaning staff to management and the front office

the room space can be bigger for a family with two kids.

wifi sucked

just a personal preference, i found the wellness centre has more of a gym setting than wellness setting

loved the swimming pool! especially at night.

gym can get a little to crowded.

breakfast was well done, and the staff was friendly

wifi speed is slower than expected there is no microwave in the room.

there is free wifi and the gym and pool area is nice to unwind after the day

alex from the front desk supported us during snowstorm time, room service was quick, and pavel provided us with outstanding service at the hotel's restaurant

great views from the room and wonderful service by the bar staff

pool and spa area was pretty tired and could do with an upgrade, the spa was dirty with hair and grease

room service was incredibly fast

high floor - amazing view! friendly staff. laundry room.

the room service was excellent

an extra bar of soap in the bathroom would have been nice.

wish there was more room service with clear instructions on how to order and also instructions on the laundry room how

ol, gym, etc

was a bit patchy - don't restock things like laundry bags and need prompting

the pool and gym were in different buildings.

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

walk indoors to the pool/gym, maybe add some overhead coverage for those who like the gym outdoor entrance option

wifi was very poor, money charged around 3 months prior to trip without informing

clean, welcoming staff and a full buffet breakfast much better than what one would expect as included in the room price

plus snacks for kids in the lobby was a bonus

kids enjoyed the pool and hot tub

the pool/hot tub could use a refresh

perfect location, great family hotel, ev charging,

us : 2 large bedrooms with very confortable beds, a spacious living room with a very well equiped kitchen and perfecting clean

we were told to order room service for a larger selection

well equipped kitchen and gym

the set up of the rooms was perfect with all the kitchen amenities

loved the location, convenience, and accommodating staff

in room service choices were not available

great soaking tub and awesome location. they even have a free shuttle for downtown core

i really enjoyed my breakfast and the staff in the dining room were very efficient

no pool or jacuzzi.

pool facilities were nice. beds were comfortable. everything was well maintained.

we enjoyed the happy hour in the bar area and our server was so friendly we really thought all of the employees at sutton place

the gym was outstanding

babysitting facilities (one of the reasons why we chose the hotel as we were travelling with kids) and a free taxi transfer from the airport

had a mini bar but also an extra fridge to store personal things which was great with kids

hotel for business, the room was clean, great wi-fi, excellent working area, and a fantastic gym

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage storage on checkout day

and while quiet hours posted rooms on either side were very noisy with doors being slammed and kids being poorly controlled, sometimes the noise was such as to wake us very early in the

balcony, views, starbucks, pool, location

had a room ready at 9 am for early check in as requested

hotel couldn't accommodate my request for early check in at 1 pm

it’s close to everything and the big kitchen on penthouse

the view you get from the gym and kitchen is amazing

the view you get from the gym and kitchen is amazing

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

both the bar and the dining room were comfortable facilities with helpful service and outstanding food

staff went above and beyond by dropping off cookies for the kids in our room :)

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

decor of the lobby, bar and rooms

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location was very convenient

also it was very suprising to find alot of the amenities had sensors, like the mini bar etc

we were there the pool had lots of kids which made it less attractive for us

and we used the spa which we really enjoyed

no guest laundry which is not helpful for overnight guests

kids always looking forward to go the pool after a long day outside strolling around the city

of not having a buffet and giving a choice of one proper breakfast meal per person and up to 4 kids under 12 free with a single paying adult)

central location helpful staff- allowed early check in.

good service.they let us do late check out at no extra cost. very delicious breakfast

dirty outside the hotel and not a place to walk around at night with kids you see people openly doing drugs in front of you and witnessing

no safe in the room. hard to get ahold of room service.

room service was nice and very clean and staff were very nice! laundry service was also good.

very comfortable bed and great air conditioning. staff were lovely and it had a laundry

requested early check in but wasn’t able to check in until after normal check in time

great location, facilities are fine for the price, allowed late check out

got in very late from a flight, about 3 am

very accommodating at restaurant for kids requests, also breakfast had a special kids rate.

breakfast could be improved. noise in the lobby lounge excessive at busy times

od, live music, pool,

enjoyed our breakfast 'in bed'

also loved the pool as well as the huge gym

wifi kept dropping out and was slow at times.

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

gym needs to be open 24 hours. we are all travellers on different time zones.

we were sent an extra roll out bed so my kids wouldn t have to share a bed

kids were sad - no pool. but they loved the cookies at the front desk.

small boutique style with great decor, personalised staff. bar attached friendly staff .

funky room design, great location, bar downstairs very nice. loved the free drink voucher

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

how close it was and had a bar near by

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

room service breakfast was pretty good

despite its relatively size, the gym is equipped with basic work-out facilities

garden with tall trees and a heated pool 7 floors up in the centre of the hotel was a delightful surprise

room service food was overpriced for the quality

am a rewards member so wasn t charged for wifi

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

were going to the early 1pm canucks game and had requested early check in if possible

we also had drinks in the on site sports bar which was

best location in vancouver. a fantastic restaurant and cocktail bar attached

great little wine bar for meeting up with our local friends before a night out

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front desk which was a

room had a beautiful view of the pool area and stanley park

lovely choices for kids on the menu for in room dining which was of great quality

breakfast was $40pp including kids! we didn t go

service for room service as we asked for a special anniversary card and thus the food arrived beautifully

the complimentary full breakfast was great; enjoyed the quality food and service in a lovely dining room

it has excellent coffee in the room mine had no fridge or minibar but there is room service

hard to access wifi

the breakfast was delicious and had good variety

larger breakfast!

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so friendly

guest laundry can be used only from 8am to 10pm, which are business hours.

try the tracker restaurant around the corner for a healthy breakfast sandwich and the jinya ramen bar for amazing noodle soup

it also has a laundry room for guests which is pretty convenient

caught up on washing in hotel’s laundry room

my kids could feel the metal bars through the mattress

had a beautiful view and comfy bed. plus we enjoyed the pool a d gym

bar staff were great

shower not working mediocre lunch strange reply after asking for a late check out

the pool, spa and gym were lovely and well fitted out

liked the room view and how there was a gym , would've liked a pool, but overall good stay

too noisy crowded bar

the bar staff, even though they were closing up for the evening, still served us

comfy beds, early check in

some more food options for room service would ve been nice!

the gym is great and a great way to end every evening

not much! the room service was good,food tasty.

good free wifi

wifi excellent / reasonable parking costs

need better gym equipment. would be nicebif it was more private...

nice clean big room and flexibility for an early check in

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

there is no laundry and microwave.

early check in was great, breakfast was ok as well

martina was exceptional and accommodated our early check in request

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the pool and hot tub were a perfect way to relax

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of exploring

we loved that complimentary laundry room

great breakfast, kids loved it and the jacuzzi!

we were able to do early check in because there was already a room available

the sauna has been out of service for ages and there is no pool

nice having a kitchenette

location roomy great breakfast

gym and kitchen facilities are great

great roof top space and kitchen facilities

kitchen and laundry machines

had dishes, silverware and pots to use in their kitchen

clean and well maintained free day pass to offsite gym

bed very comfy bar staff excellent young ladies all gorgeous.

didn't get to have breakfast as room service would not respond

since i was a solo traveller, they upgraded me to a king suite and granted me a late check out

loved the convenience of moxie's restaurant downstairs, great when you have hungry kids

easy to store bags after check out, lovely bar past the lobby to chill out in with friendly staff, the beds were really comfortable and the

best location and a lovely spa as well

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

service, clean room, excellent room service and jw spa staff

xed up a room service order), didn't have a mini bar.

service, clean room, excellent room service and jw spa staff

they allowed for early check in for us which we appreciated so very much

ds eat free

room service

the facilities included couldn't be faulted the swimming pool and gym were great

wifi broke for a whole day

the restaurant and bar weren't open.

tiki bar was closed

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

easy check-in and arranging for shuttle to airport

early check in

early check in was granted with no problems

would love the white spot to be open a little later or offer a night menu for room service with appetizers maybe, for those travelling and arriving late who might be hungry

free shuttle to and from hotel. nice spacious room with coffee maker.

the breakfast

cleanliness and breakfast was good

king suite is great for family with kids! breakfast is great. staff is friendly.

they have shuttle to canada place

location, cleaniness, breakfast room, great staff and lovely foyer.

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

there is no shared kitchen

the room was old fashion and has small kitchen area.

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

i liked the self-sufficiency that comes with the kitchenette and private entrance

rooms great staff and good emenities such as spa pool and sauna

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

view! of the mountains, quiet, nice staff. laundry, gym

gym , elevator was down due to renovations