the room was stocked with complimentary tea and coffee, there was quick wifi and the television had netflix

i did call the hotel to request early check in and they were very accomodating, getting back to me very quickly

would have been perfect with maybe a small kitchenette

rooms were clean, they provided extra accessories which was very nice and allowed me an hour early check

nicely decorated. very clean. coffee, microwave, fridge, wifi.

it has parking which is a huge plus

evening hostess who checked us in suggested an extended-stay parking lot managed by the local lion's club (10

wifi didn't really work.

parking is tight

clean dishes in cupboards were not clean, wifi was very slow and spotty, housekeeper knocked at our door

comfortable bed, nice towels and all that was needed in the kitchenette to make breakfast and snacks

check in, cute apartment room, free parking & walking distance to the restaurants/marina

bathroom was immaculate and kitchen well stocked

location was great and parking spot was always available

is 'older' and could use a face lift but the rooms are spacious, bright, clean and have real fireplaces

parking, nice comfortable rooms, nice to have a kitchenette, excellent channel selection, the pool

my 12yrs old daughter loved the pool and had the chance to play with other kids

wifi was great

is convenient, parking on site, some newer upgrades in the room - flooring, bathroom vanity, lighted mirror,

there was ample parking

i brought two kids who loves swimming pool and hot tub but both were broken and cold

the room opened up to a courtyard with seating and grass yard for kids and dog

the room was very clean, no evidence of previous pet guests

the spa was by appointment only

there is a laundry room in the building

in room was to hot, very hot!!! and windows not safety for kids

there was a kitchen in the room which was great

it had a little kitchenette with stove, microwave, sink and full size fridge even small dishwasher, plates,

there was a laundry conveniently located on the main floor

close to ubc m.s. clinic. comfy bed and great kitchen, fully equipped!

clean - spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early

the room esp the kitchen

helpful staff and nice big rooms with big beds, kitchen and plenty of space

liked to whole lay out of the room, the mini kitchen, the living room space with the balcony and the king size

the wifi could be a bit more stable and faster.

loved staying at the sylvia, from location, to comfortable bed, to wifi, large rooms, to friendly staff

very pet friendly and not just the staff

view from our room, very comfortable king bed, nice in-room kitchen, friendly staff

i love the location, right across from the water. i also love how pet-friendly the hotel is.

coin operated laundry ud83euddfa is available

also for check out i had an early flight and i asked one staff member what to do and they said someone is there

it has a coin op laundry on site which was handy

need to be fixed (be careful if little ones around the windows as they swing right open and kids could fall to

lift intermittently didn t work and the wifi wasn t

no kitchen or no breakfast options

noisy street and dumb kids yelling around all night on the street

people in rooms on corridor were very noisy - lots of college kids

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

we got early check in which was a blessing after a long flight

bar decor and staff in bar awesome. the cocktails are to die for !!!!

the pool is amazing

great pet friendly hotel

the breakfast buffet was amazing

some families with kids arrive early and look 4-6 chairs, even though the kids stay in the water all day

guest laundry in basement

free parking

of room, great location with greek restaurant next door, very clean, good laundry, helpful staff, good price

but dated aparthotel in a great location - free wifi and outside onsite parking a bonus

early check in free parking friendly staff amazing location for the money

friendly staff who helped us to get an early check in after a long

no onsite guest laundry, approx.. 10 minute walk.

early check in late check

lots of drunk kids staying there

wifi kept going off

free laundry was amazing, room was huge,

the website says is not a pet friendly hotel, however the 12th floor, as we were told, was a pet friendly floor

room size and the kitchen. give me early check in.

clean,well equipped for self catering and laundry

remodeling is going great, big step up from before. good hotel gym

linens had that fresh laundry smell

gym and pool need updating

the rooms were nice. i loved that it was pet friendly and i was able to bring my dog.

thank you for the early check in

room wasn't the most soundproof we have seen, we could hear kids running in the halls, and the neighbours opening

spa bath

everything from indoor hot outdoor pool and the tech they used in room most things u can control with 3 panals

wanted to have adjoining bedrooms with the kids we were one floor apart

wifi was a bit on and off on my phone but worked fine on my laptop

great room and location. gym was fabulous too

more room service options. small boutique restaurant next to hotel services the guests.

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

room service is excellent and comes from tableau bistro

lovely room. good gym open 24 hrs.

cheaper laundry.

wifi was spotty a couple of times for video meetings but that's really a minor thing, would book

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

kitchenette well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry

spacious suite with a full kitchen was perfect

pool

was a mix up with my laundry and the staff did all they could to rectify the situation

the pet allowed service is something we really appreciate

gym was exceptionally clean and nice as well if you re planning on going

the room space can be bigger for a family with two kids.

free wifi

breakfast was excellent!

rooms and absolutely incredible attentive service at reception spa and restaurant and

we had a late flight and were given a complimentary late check out

swimming pool and hot tub were great

aircondition not working properly and not totally a pet friendly hotel.

location, bed size and quality, pet friendly

alex from the front desk supported us during snowstorm time, room service was quick, and pavel provided us with

early check in, friendly staff!

location, nice staff and nice, clean rooms and the kids enjoyed the pool

wifi was excellent

it was a nice surprise to find a kitchen in a room as big as 2 typical hotel rooms

nice big rm for the kids to run around in & the full size fridge was s bonus:)

it has a nice restaurant and bar and a cafe

the room was quite big with kitchenette and large tv

wifi was too low in reception area

i decided to just stay in that room since i would have to pack and move with my kids

comfortable seating in the bar area

needs more on the room service menu

the random room service hours, didn't know when to expect daily service.

great facilites and having the pool and hot tub was a great way to relax after sightseeing

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

i really enjoyed the boulevard kitchen & oyster bar restaurant that is part of the hotel

instead we sat in the lobby with 3 small kids for better part of the day

the spacious room and deck, top notch kitchen facilities, comfortable bed and of course - pet friendly

i used the laundry facilities and they were also very nice

breakfast was excellent, room was very clean and staff very friendly and knowledgeable.

big rooms with kitchenette. generous included breakfast plus friendly staff.

loved the hot tub and self service laundry

facilities were good - gym, pool and coin-operated laundry

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early

nice restaurant and bar

wifi could be better

pool floor was dirty.

no laundry bag

2) no room service facility though it was specified as available during

loved the location, convenience, and accommodating staff

the hotel even offers free shuttle drop off at cruise port and downtown sites

dated carpet

hotel has small gym to use

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage

mention of the hotel's $100 per stay pet surcharge (not deposit)

attentive staff. good gym/pool. central location.

location was great. early check in. great staff

room service breakfast was great

beautiful place and bar was lovely

the style and pet friendly

wifi was dreadfully slow

very small gym. too was too hot and impossible to regulate the heat

sat by the cozy fireplace

distance to downtown, near many bus stops and water taxi, gym is perfect and u will not get hungry bec theres

wifi signal is strong

laundry on site and full kitchen

early check in friendly helpful staff

free secure parking and wifi

only downside was the hot tub was under construction and the pool was packed with kids due to spring break

need better heated pool for kids

great location, friendly staff, early check in was very much appreciated after a long flight.

robes and slippers was a nice extra touch :) bathroom was nice and clean :) kids and i walked around the area

indoor pool was not heated.

breakfast. kids are free.

breakfast waitress was very friendly. great that kids are free.

breakfast choice was good - service was exceptional (special mention should be made of kateryna who

maybe some basic condiments in the kitchen.

hotel pool and gym were closed the whole time we were there but there was no message to say why

), chris and adam (car service), brittany and frazier (room service) and balawant (house keeping)

my favourite part was the pool and the spa

guests at the pool: played their own music, got loud, inappropriate behavior for families with kids

the restaurant/ bar on site (the botanist) also very good

breakfast options were not great

the wifi service was unstable

room service was nice and very clean and staff were very nice! laundry service was also good.

nlocation value for money in an expensive city parking at a cost but convenient great laundry

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

the wifi was strong with remarkable speed and the location is near many outlets including restaurants

with kids might be a injury hazard

our family with kids had good time staying for 3 nights

rooms were clean, beds were comfortable, room service did a great job

gym was great and rooms very clean. staff was polite and location was okay.

a laundry would be handy

quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space

on premises laundry, close by restaurants and a few blocks from the skyway or cruise terminal

good points: was upgraded to queen bed & early check in by noon time and am thankful for tat

no room service

older premise, could use some updates. wifi service was sporadic.

small boutique style with great decor, personalised staff. bar attached friendly staff .

funky room design, great location, bar downstairs very nice. loved the free drink voucher

how close it was and had a bar near by

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste

a few times, wifi was not working despite being connected

we got in earlier 10 am, the staff accommodated us - early check in

location, friendly and helpful staff, clean and quiet room, wifi was reliable

enjoyed the big room and the room service was very quick to arrive

slightly dated but really well equipped with everything in the kitchen you need to self cater

in-room wifi was incredibly slow until i called up and inquired about it

modern rooms, the gym is around the corner but then you get a real gym

no other facilities like gym, pool etc

the rooftop bar was a bonus discovery this time around

wifi was also excellent

room bar and restaurant are excellent. food is first class.

suite has no kitchen sink or fridge or microwave

the business center and pool area are perfect

not available until an hour after check in time, there was no accomodations made for us like a late check out

we used the outdoor heated pool and the hot tub - amazing to swim while looking at snow cap on the

slow room service

no table service from bar @ pool. room service very expensive. 18$ for 5 oz wine glass

great location, great view, great bed, late check out time is nice.

the gym was very small and located in the parking garage.

pool and hot tub was a great place to spend a few hours in the early evening (minus a few noisy kids)

expensive room service.

could've been a bit cleaner and no coin laundry or anything maybe one day they will get that

the coffee shop and bar and the restaurant all offered great food and

paid parking and wifi. expensive room rate

were going to the early 1pm canucks game and had requested early check in if possible

we also had drinks in the on site sports bar which was

having secure wifi in a hotel is brilliant for a business

st regis bar and grill food was disappointing although the staff there were great.

very good room service; good food and prompt service.

boutique hotel in a great position with extremely friendly and helpful staff and a fantastic bar and restaurant

limited room service options - ok for normal eaters but only pad thai suitable for gluten/dairy free

free wifi and it was close to a lot of places.

great location, friendly staff, good wifi and comfy room

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

i loved that the fable bar and grill - which was most excellent - is just adjacent the hotel.

the room service was a little slow one day but the food was great once we got it

the room service is fantastic and the lounge is a perfect way to finish the day

staff was amazing and very helpful and the gym, room , and lounge were well appointed and

we did like the bar and the it s coxcktails

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

location, cleanliness, gym & outdoor pool!

pool and spa were appreciated by the kids

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

no room service but the iga next door more than filled the bill and likely for less as well

there were many wifi issues that we did bring up but we were not compensated for

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

room service was poor

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

only feature we did not like was the fact that the kitchenette was missing some essential items like breakfast

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

was great, floor to ceiling windows, liked that there were 2 separate beds, room service from original joes was

pool layout of the apartment good location.

gym area was sparse.

we appreciated the little kitchen area, even though we didn t actually use it, other than for tea and coffee

i appreciated the self laundry available at a very reasonable rate

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to

early check in was great, breakfast was ok as well

same day laundry excellent

our laundry service took 24hrs to be ready.

good wifi and water pressure too

the ability to text was very helpful when booking pool and gym

24 hour business centre, gym and free self serve laundry, and snack machines

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

the kids enjoyed the pool and it was in a great location in the city for my meetings and for dining

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

the laundry facilities are an excellent addition too

great breakfast, kids loved it and the jacuzzi!

i found the wifi to be grumpy, but my wife got it to work.

able to do laundry was a definite plus

running and screaming kids in the hall were constant and it isn't recommended if you are looking for a romantic

wifi connection is great, i didn't experience any level of disruption

clean and pleasant and large room with fast wifi

near supermarket loblaws and casino

early check in was fantastic, great front desk staff

loved having access to kitchen

staff was friendly, wifi was good

great roof top space and kitchen facilities

if hotel can offer kettle in the room much better. but one was there in the kitchen.

full kitchen however no equipment which i thought was strange

the pool was amazing too

waits and overcrowded elevators with college kids partying all day and night

for the price i paid thought i would have got kitchen

easy to store bags after check out, lovely bar past the lobby to chill out in with friendly staff, the beds were

good gym

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

the casino being so accessible

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

service, clean room, excellent room service and jw spa staff

stop causes inconvenience room service is not up to my expectations lack of cocktail selections for in-room

am not a fan of casinos but that does not interfere with the jw marriott hotel or their

i really enjoyed having restaurants, casinos and so many amenities so close at hand

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

i loved the number of ev chargers.

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

very helpful with doing laundry

wifi wasn't strong enough

the amenities were, particularly the pool or if breakfast was included or if there was an on-site bar or restaurant

nice little gym

we would have liked at least one kids channel (disney/nickelodeon/cartoon network)

no room service either while you stayed

are very friendly and made us feel just at home breakfast was very good and couldn't fault it one bit

tiki bar was closed

the wifi did not work

the room was spacious, clean and the wifi was efficient.

were not sure where to park as the hotel parking was not clear

for me it was a perfect stay wish the tiki bar had been open but that s just timing.

room service was great

loved staying right in the airport as it made it easy for our early flight with the kids

intermittent paid wifi - used by cell plan most of the time.

the gym is small but has most equipment that one needs

room service was excellent for both the beverages and for breakfast in the morning

disappointed the find the free room up grade included a kitchen with breakfast bar and stools only to find the

no airport shuttle or pick up service from the airport

24hr front desk accommodated late arrival and late check out

the company let s you down by not being clear about the airport shuttle service only being offered too the

noice from other guests' kids running the hallway

can order room service from the white spot restrurant on-site

warm water, clean rooms and early check in was all perfect after a long haul flight

close to the airport, big, comfortable rooms, powerful showers, great wifi signal, and adjoining restaurant if

would love the white spot to be open a little later or offer a night menu for room service with appetizers

free airport shuttle!

had to pay to park outside and for pet

lounge bar had excellent food and service.

kids loved playing in the pool

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had

restaurant, no kids menu very expensive, food was bland but it’s the no lit place to eat other than taking a

hotel has a very helpful front desk, and looked after our baggage/golf clubs when we cruised to alaska

but the room is big and comfy, just across the street from the casino/pool/gym/restaurants

there was never towels available at the pool

didn t receive room service, no laundry service, untidy

room service people were amazing - food was terrible quality

staff was extremely helpful and went out their way to provide early check in for me

very accessible and near the airport. free shuttle is plus too.

kids like the pool

restaurant was quite small and no separate bar area.

we offer accommodations that include breakfast.

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

the pool and spa hub are great- hot and strong water on the roof top with the great view

the gym and facilities all immaculate

pool, unique stylish bedrooms and proximity to sky train

the wifi was problematic. it kept disconnecting and we had to call for assistance twice

the breakfast was good - very close to the airport for early flight. clean hotel and comfortable

great location, many stores and restaurants near the hotel. parking lot comfy bed!

- the room service never cleaned my room during my 3 days stay

complimentary breakfast

breakfast-great (eggs, bagels, waffles, cereal, fruit, juice, coffee,

gym is quite noisy and disturb our sleep

wifi did not work.

shuttle was excellent

even provided me with the wifi password

very convenient location, nice staff, car parking and clean rooms

pet accommodations and the fact i could pay off my debit or in cash was awesome

wifi was weak in my room.

would not pay $130+tax plus a pet fee to stay in a pretty outdated motel

however given the location and included amenities (parking next to room and free wifi) the value

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used

location , front desk staff. able yo early check in if room available. breakfast included

shuttle to airport clean, nicely decorated rooms large bathroom conveniently next to costco and a

near the airport with shuttle service

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

the breakfast which was included was the best!

long term parking was great ''

the breakfast staff was very welcoming and constantly refilling and cleaning

shuttle was not available , has to pay $20 to get to hotel from airport

was really hard to get wifi

the laundry facilities consisted of one washer and one dryer, and were almost always in use, so hard to

wifi was in then out all night , but that was the only issue

property has a pool and fitness area

pet friendly is very important to us as we travel with our small dog

we stayed in the loft and the kitchen was clean and neat

is a pet friendly hotel, very clean common areas, very friendly staff, excellent location close by many

the breakfast and free wifi are so so.

side by side) but we had 2 rooms on 2 separate floors, not ideal for our family 6 with young kids

wifi in some rom is not good

room was cold and wifi was patchy.

was very friendly and helpful with check in and service pet

gym could have some leg machines

wifi is useless.

very clean, comfortable , direct shuttle to airport, quite neighborhood

supermarket across the street, gym, free shuttle, super comfortable bed, nice shower, small fridge, kettle,

i liked the bed, the gym and the location.

appreciated them accommodating early check in too as we arrived around 11am

location close to airport. late check out time was wonderful!

several staff working and chatting in the breakfast room and they talked extremely loud without considering the

helpful and friendly staff. wifi connection and ability to charge appliances.

close to shopping and dining friendly service truly free wifi, with no required password

airport shuttle was a wonderful service and it was on time

comfortable, clean and frequent shuttle to the airport.

to airport with free airport shuttle

with a hotel with so many rooms and the hotel wasn t busy did we get the room next door to the gym and heard

gym and shuttle bus

shuttle bus

early check in; newly renovated, good breakfast

the airport shuttle was reliable

to the airport and had breakfast and a shuttle 24hrs location was great to walk around and shop or eat

shuttle took us from the airport to the hotel and we received instructions in advance how to

great location. pity the spa pool was closed

breakfast was fabulous - enough for leftovers at the airport

didn t have breakfast, but the airport shuttle was very handy

the price not included for breakfast

option of opting out of room service

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

i will come again with my family for a staycation and enjoy the pool and room service

pool, hot tub

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

everything specially the pool my kids love them.

spent two nights there with my kids and a our (big) dog

my kids loved it

everything i needed and wanted (drinks station, breakfast, gym, room size, bed, blinds, bathroom, thing to put

clean facility, friendly staff and free parking!

all-day water and coffee, microwave to reheat your food, and if it weren t for covid, pool and spa would have