the pool was cool but so refreshing

the pool is beautiful and well maintained

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

i had emailed in advance and was told we could do our laundry at the hotel

they let us do our laundry, super helpful

they even offered to help us with some last minute laundry

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit made of exemplary service

property is big and loved the pool for the kids is a great family hotel.

can party all nite by the family oriented pool says the bar tender (jonathan)

bar is not open past 10pm

the bar and restaurant were not open as advertised

hopefully when the pandemic is over the beach and pool area will be very lively

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know where to go or where is the ice

adults only aspect was fabulous

i also really liked the upstairs with the pool and gym

the bar staff super friendly

rooftop bar was closed during our stay and rose sunset hour was not given, but two glasses of champagne was

near the laundry room noisy

is no laundry service, bike rental

water cooler for your use in backroom with laundry facilities and very dirty

the benefits of that were that there was laundry, fridge, wifi, etc

although the listing says there is a self service laundry, only the washer will accept your money and work

old town location, spacious rooms,roof-top plunge pool and sunbathing area, friendly staff, room safe, balcony views, adjacent to church

pool is noce with great view but very small and the chairs around very hold

open bar was great

the pool is the size of a hot tub but we didn t stay for the deck or pool

oral

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the free shuttle made it easy to go to old san juan

beautiful place, great breakfast

location where you have t-mobile district, casino, restaurants and movie theater is 5 minutes from old san

food and drinks at the wxyz bar was lovely as well

pool/gym hours are very limited to 7pm.

the pool bar was excellent

the pool is beautiful, gym is great

i came back again ooh the bathroom very modern my kids loved it too and it has free internet and a night the music was

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

nice pool, my kids love it and the gym small but good for your exercise needs

the breakfast

shuttle is an amazing resource and takes you to old san juan, a little beach and the teen mobile

the game room for the kids was great

no room service or free laundry

the bed and sheets are super comfortable and our room included a small kitchen

the rooftop pool is a bit small

breakfast brought up to your room every morning and the housekeepers are exceptional came back to a

oh and breakfast in your room is included

room service for breakfast was helpful and wonderful.

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

breakfast time vary daily

the bar in the hotel is amazing

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

the pool/ rooftop area was so picturesque and pretty

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

exceeded expectations, breakfast system could be improved. pancakes were raw.

the room, views, pool, staff and food were fantastic!

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

gym didn't open until 8am but they were willing to accommodate and open one hour early for me

the convenience of breakfast. if located on property works be better.

the hotel had a great gym and pool area, restaurant

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

that the laundry dryer cost was high

did a good change in providing breakfast to go so as minimize risk of covid

it was close to restaurants and casinos. also close to the small beach area.

is in the center of condado close to casino the beach and like 7 minutes drive to old san juan

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no powder and would not donate any)

no pool but a spa on the top floor

no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no parking and no pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

to the beach and proximity to great restaurants and the casinos for an easy night out

pool is small and there were no stocked mini bars

pool and hot tub clean and well stocked with towels

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

the pool area was nice and always had clean towels available

friendly staff, great location, nice pool, good gym, all was very nice

the laundry room was so convenient

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)