lack of restaurant facility, parking need improvement

to airport, staff was great, parking easy

no parking space. mini split makes a lot of noise

there's no room service - there's not even a phone

room service should include cleaning the room not only fix bed and garbage

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

the bar will be a great touch & the gym is great

30 pm to find no room service , which is when i would have liked to relax before going out the rest of the hotel

we loved that this is a pet friendly hotel

the coffee shop next to the hotel had great wifi.

air conditioner was a little confusing; have to sit in the lobby to access the wifi

no real complaints... wifi could have been a bit more powerful :)

the place is clean and there was wifi. a very simple and clean place

no wifi in room, only available in common areas.

location just a few minutes walk to anywhere in old sj, large room, decent wifi, our room at the rear was very

there was no wifi and the room was very cold. there was no temp control.

old, bed was not comfortable, wifi did not work

free wifi, very clean rooms

2 keys and free wifi, food around

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

careful using the laundry

near the laundry room noisy

the benefits of that were that there was laundry, fridge, wifi, etc

was on the 2nd floor so was lucky to have wifi in my room, however it is not available everywhere on the property

the beach and pool

sand bar at positivo was very uncomfortable

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and

spa facilities and restaurants are the best i've seen

the restaurant was bias with dining in for me and my spouse. forced us to do room service.

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

rooftop bar and grill has excellent food and a good view

the elevator smells strong kitchen smell from restaurant on 5th floor

location with a cool rooftop bar that serves excellent mojitos

wifi only in lobby, windows high in wall, no breakfast..only choices starbucks and burger king.

wifi wasn t that goid

slightly pricey, slow elevator, noisy toilet and wifi worked on samsung but not iphone.

very bad wifi in our room.

friendly and helpful staff, and good wifi

wifi was bad; we had to use our cellphone hotspot from time to time

the bar was the cherry on top

personally like that it is all adults

wifi worked fine

also adults only

there's no pool.

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

the plunge pool was small but great to cool off after walking around all day

wifi didnt work in the room

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool is clean and not too warm, even in the summer

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

another thing is the kitchen

wish there was an open kitchen for after hours food.

i couldnt access to finish my laundry to leave before 2pm

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or

we had to go across the street to the sheraton for food, casino, and pool parties

the free breakfast was amazing

wifi has a poor signal

delicious food shuttle service was available great staff

i also loved the mini water park for children

have a good small water park for

we had a suite, the room is very big, has full kitchen, spacious bathroom and comfy bed

the laundry room had only 1 machine that was working

access to a small gym and a pool is included in price

the pool was nice and clean as well

close to distrito t-mobile, and old town, but you do need a car to get around or take the hotel shuttle, but

check in happens at a parking lot nearby where a random guy gives you one key, no wifi password or instructions

location, decent morning snack as breakfast, fair value for money, good wifi, kind enough to accept to keep our

the kitchenette that was advertise was non-existent (just a microwave but no cups, mugs or the

wifi kept dropping out

wifi was non existent, later than advertised check-in, even though our rooms were ready earlier

only thing i can say that was bad was the living room and kitchen had a lot of wasted space

n/a - everything was great, loved the decor, breakfast, art work etc.

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use

rooms are nice and the rooftop pool area is nice too

breakfast time vary daily

location, free parking and free breakfast.

the door was broken so we ended up being moved to a less desirable suite, that took away in unit laundry(one of

oh and breakfast in your room is included

from the check inn, the staff that was very attentive, the room and what it included, the breakfast included

wifi connectivity was disappointing but the location was decent and views added charm to the stay

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

also even the wifi did not work in the room

the breakfast was limited choice but quite delicious

food , amenities, the pool area . rooms are perfect

the breakfast is good but the prince is much

was hoping for a spa and gym

the view from the pool is amazing and even from the other pool at the sister property

attentiveness,location, adults only

the rooftop bar with its small saltwater pool was lovely

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy

they help us with the rooftop bar reservation and provide us the useful restaurant and bar information

the bar add automatically the tip so you have no

pool is tiny and too full of kids for my taste

place to stay with a pool and close to the beach prior to our cruise

the breakfast was amazing

it smelled like wet laundry

the wifi suck.

larger breakfast menu.

good bed and a desk and good chair with wifi

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

did a good change in providing breakfast to go so as minimize risk of covid

there is no pool, but with the beach a block and a half away, you really don't need one

accommodating the staff was for a very early check in

wifi is a disaster !!

iron and ironing board is located in the laundry area

nice pool available next door at sister hotel

the wifi is only strong on the top and bottom floor

the location. wifi. rooftop view

no pool

no access to the pool

the rooms are very small and the pool is at a sister hotel a block away

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back

the gym is not great for a weights workout

they were very nice about everything and gave me a free bottle of water and i used the wifi, but frankly i was

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around

location, ropa vieja restaurant, fitness center, choco bar cortes

also, the wifi signal is very weak and kept dropping

location, pool, food, staff, casino

too many kids

the staff at the bar by the pool were amazing and very friendly

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to

feel like they could use another pool because one is a kids pool and the other is still kind of a kids pool

also the wifi was terrible

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

canario also offered to help with laundry

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

wifi was a bit slow

has a gym and nice hot tub lounge area on the roof

didn t like that the property didn t have a pool only 2 jacuzzis

they are pet friendly

great location. i enjoyed the roof top pool and bar services. breakfast was great.

friendly staff, great location, nice pool, good gym, all was very nice

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool

liked that everything was clean, gym, pool, computer area, room, etc

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

good location, friendly staff and nice property. late check out was amazing to have!

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

no good access support to the hotel no desk no wifi free

gym upstairs and spaced to lounge

no breakfast

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

the parking lot is gated and just across the sidewalk, which was very convenient for our rental

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and

great modern kitchen facilities

parking, parking, parking

the wifi can improve.

no room service

late check out

wifi isn t great so the tv doesn t work often and the water pressure is weak and doesn t get

at all room service put a do not disturb sign on our door and didn't make up the room

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

having a kitchen with snacks was a plus if you were hungry

communal feel through out with shared kitchen and reading space

parking is not available

atmosphere, a little bit like a hostel but only the good things (communal sunscreen, a kitchen you could use)

amazing the location to everything was perfect and walking distance to many places and parking was not as bad

staff, hotel & room cleanliness, breakfast exceeded my expectations

staff and great options for breakfast

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

convenience parking and location. walkable and centric. rebuild historic was impressive.

the breakfast buffet was awesome

having a patio bar and great food helps give the resort feel

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet

need more pool lounge chairs

adults only would mistakenly lead you to think of a quiet place to enjoy your stay

had a bar on site

we didn t use wifi in our room, it works just within lobby. no body soap was there

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

location, breakfast, close to the beach and to the supermarket

bc the pandemic we couldn't enjoy the pool