breakfast nice

hotel and bar area

the vibe of bar excellent service friendly great rooms

breakfast served til 11am and a carvery plus bar menu for the rest of the day

nice big bar area with live entertainment

all the staff are great, good breakfast and good parking

toilet had no toilet brush and it's embarrassing to call for the room service to come clean your mess

easy location to get to comfy spacious bed friendly helpful staff late check out is brilliant

, late check out 11am

lots of free parking

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

a very small selection of food is available to order from room service if there is a big function on

breakfast was great

getting awoken by young teenage kids at stupid o'clock !

lift was weied and old and no breakfast at 4pm not even fruit, orange or coffee.

lots of choice at breakfast and asked if we llneeded anything that wasn't on the buffet

a 24 hour bar and friendly staff for the night owls

bar was reasonably priced, but no scotch whisky was available(only jamieson irish whisky), but

and so welcoming to us the facilities are perfect for all sort of ages, we travelled with our two kids under 10 and it was

no tea-makings in room. but bottomless tea/coffee from bar machine for £3:50

also entered into a free raffle, loved the vibe of the bar area, pool table, uno, books and t

time i went the bar wasn t air conditioned and it was on the hottest day of the year , but the rest of the hotel

the bar staff very kindly supplied me with some green tea bags too

cud do with more selection on room service menu but what i had was brilliant

exelant wifi connection in the room

no breakfast room service option

gave us early check in and late departure as they knew we were going the courteeners gig that

free wifi is a bonus too

staff , cleanliness, room service, and location.

the room, location in relation to parking, space and lighting

room carpet flooring. early check in big spacious room

early breakfast was

i was traveling alone with my two kids and they both ate for free

staff didn’t inform me kids get a free breakfast so that was disappointing as i did ask

was travelling with 2 kids so i was expecting a room 1 adult +2 kids but received the room 2 adults +1 kid so had to

breakfast was continental but okay (my kids ate free :)

no early check in option

the bar being open late

staff need a little more bar tender training e.g pouring pints.

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they took note of that but when we arrived, the staff said that the check in time is

a busy little place, good atmos in the bar and plenty of people milling about for breakfast

to purchase a drink on returning to the hotel, while the bar was still open, but the tills cashed up at 10

old building food was lovely diane who worked in the bar downstairs very helpful and friendly made us feel very welcome thank you diane

have liked to have had the option of breakfast before the bar opened, but it wasn't a big deal

it’s an hotel with a family room and an adult bar could let children stay in the family room until 9 instead of 8 but hey that’s not the end of

homely and comfortable, ate in the bar and food was excellent and great value for money

manager very helpful, late check out no problem

it's was peaceful, we had early check in and the staff were helpful.

there’s also a bar for those who want to have it nice

clean, easy check in, great staff, decent hotel gym!

food and drinks at the bar were exceptional and not overly priced for the hotel itself

well equipped gym, spa, sauna and heated swimming pool

breakfast is excellent, rooms clean and spacious, located just across the

great that kids can eat for free for dinner and breakfast

sticky kids sweets stuck to the wall in the bar

if you're going to the ao arena, we didnt use the gym or pool but we said we will return for a spa day/overnight trip just to relax

early check in. very helpful staff on reception and clean apartment.

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to the coffee machine was the icing

the charge for early check in ud83dude04

gym was dissapointing, was big enough to have more equipment but was lacking it.

gym is a bit small and needs some more equipment but it was there at least

perfectly neat, cordial staff, large room and nice breakfast.

they allowed us to do a early check in, and it was great.

location is good, walking distance to arndale, room size is great, with pubs and bar nearby

bar open till 1am for a drink on return

gin selection in the bar could have been more up market and a wider selection

get an answer on the phone when we rang, as well as ringing from mobile at about 8pm when it said room service was available till 9:30 pm, the breakfast wasn t worth 13 and it would ve been

big thanks to jenny at the bar for her friendly and welcoming service

lovely welcome and actually accommodated an early check in

and pleasant gym, welcomed extra great light in smaller room, but upgraded room window size disappointing

and only 10-15 mins to walk to bars, restaurants, piccadilly station etc

the restaurant and bar were tastefully decorated and well laid out

breakfast wasn't as the photos shoes, no to many options, nit kids orientation

were lovely, room had two double beds , very spacious, food was beautiful, we got late check out at no extra cost

breakfast was loveley plenty of choice, bar area was comfortable & relaxing

our kids managed but would have preferred separate beds, especially as it’s advertised as a family

staff, breakfast was lovely and left outside our door for us on return from the gym

an mik at a certain time(we're never to old to enjoy this) bed was super comfy free complimentary late check out was fab (+)the added extras - prosecco and nibbles, milk and cookies, hot drinks, breakfast in bed late check (-) this occurred when i phoned reception enquiring about their late check out policy

room service, friendly staff, awesome bathroom mirror, small but comfy room and a lot of extras

one tiny feedback, room 4 has very poor wifi

loved the cookies & milk and free breakfast, so cute and amazing little added touches

having a bar downstairs is a massive bonus

room 4 above the upper bar so a little noisy until closing time

and the staff allowed me to have early check in for free

staff room was loverly and very central to shops bars restaurants xx the bar downstairs is

all good.. friendly bar staff and manager

the bar manager (ben) and drew provided a birthday complimentary glass of bubbly and presented it

would have liked a mini bar in room but wouldn’t say this was something to dislike

maybe a fridge or mini bar would be useful if we stayed longer

hotel steak restaurant and bar were also great

very plush comfortable hotel with great bar and food

fortunately when i told the hotel, they gave me a complimentary late check out time of 1pm to let me get some proper sleep

i was offered a late check out for the inconvenience

late check out till 1pm for £10

he kindly arranged for us to have a late check out and even helped us when the vending machine broke

the charge you 10 pounds for late check out which is an unreasonable amount as

location, friendly and helpful staff plus a vibrant bar with lovely food and a good atmosphere

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our family stay- very comfy beds+ iron

food and drink selection in hotel bar is very good

had breakfast on our final morning and it was delicious, so accommodating with the kids too

was very clean, our room was exactly as you see it on the website, we asked for an early check in and we got one, the room decor was unique and stylish, we loved it

gym is extremely basic which is rather less than expected

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

glad to have a gym underground

completely wonderful with all modern updates

car parking was not nearby. had to call taxi ourselves. gym facilities.

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who we spoke to in the morning

located, helpful and friendly staff, allowed an early check in at 1pm

noise from slamming door

where they can to do their bit for the environment, reminding guests to consider the amount of laundry generated by demanding fresh clean towels needlessly

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are dated but clean and location

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

the receptionist added late check out for free when we asked (should have been an additional 10 per hour) (+) they gave me a free late check out for my inconveniences as well as breakfast, which was nice

great staff and location early check in was available for free

location, room was very spacious and staff accommodated our early check in

i ordered room service but the club sandwich that arrived was cold and the thick bread was overcooked and

saw a sign on a door for the gym and thought there was one but it was a storage cupboard

food is amazing, bar is nice the design and decor, the gym the spa the staff friendliness

early check in with no issues

room was spacious and the room was available for an early check in.

staff, easy check in, late check out

for early check in on the day even though our room was clearly ready so no additional work for the

the staff were a little standoffish at times, and communication around a late check out was mentioned to the staff the next morning

early check in facilitated for us on the day, staff very friendly, breakfast was excellent, room

comfortable, clean and option for late check out - will be visiting again for sure.

i don't think this is an ideal place for kids to stay

hotel, staff really nice, bar area great and a small ncp across the road, a bigger car park further down towards the left of

everything was amazing, service, location and the gym

gym was modern and clean

my suggestion are 1) to add more food for the kids like pancakes and waffles 2) and to extend breakfast time till 11 during summer ( july and

the cookies and lollies at check-in for the kids, the bed, and the breakfast.

the hotel has a good gym and the breakfast is delicious, there are a lot of choices

could look a bit more friendly and helpful as information was not very good on arrival and at the bar area

lovely and friendly staff, were able to accommodate us for an early check in and a later check out

maybe more options on the menu, nothing bad to say. fantastic that kids can eat for free

was great from start to finish the hotel is absolutely stunning ud83dude0d beds so comfy and the bar was so nice

perfect location just in the city center. 24h reception. discount at bar :)

the quirkiness of the mitre, sloping floors & windows, all part of its history, see board in main bar for more details

this is not the place to stay for people with young kids or with heavy luggage

this is not the place to stay for people with young kids or with heavy luggage

however i will not recommend staying there with young kids/ toddler

the wifi was poor

the hotel is great with late check out and perks like a free drink which really makes me feel valued as a customer

i was disappointed with the wifi connection and struggled to work from my room.

lovely views, great food, helped make our anniversary very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in

excellent gym facilities and restaurant had a wonderful panoramic view of manchester

handy for rail station clean room landlord very friendly and helpful late check out

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

obliged with an early check in because our room happened to be ready

are excellent, early check in was allowed but only confirmed when you're actually there

comfy bed bar area was nice and quiet check in and out was easy late check out

everything perfect at motel1. from the early check in to leaving everything was lovely

the drinks in the bar were good, but pricey. nice atmosphere.

i got a late check out without problems

we paid a third of an increase and i asked for an early check in and despite the inflated rate still paid £30 extra for the early check in

really clean, spacious, good facilities, gym was great too, plus parking available

allowed a late check out - as i have chronic fatigue syndrome and cannot function in the mornings this is

we were 2 adults and 2 kids and had plenty of room

even has a gym if thats your thing

shout out to deborah in the bar during our stay

good location, welcoming staff, spacious room, free wifi

lovely bar for a quick drink in the evening

is the second time this year i ve stayed here, the bar and restaurant is really nice

one and only downside was that we were unable to order room service due to the chef needing to leave

the food was top drawer, the kitchen team were impressive to watch fair play my only gripe would be our initial room was tiny

building, great location, staff were very attentive in the bars and restaurant, quick early check in, cosy room although very small for the price paid

i do think in with the price the soft drinks in the mini bar such as tiny cans of pop & bottled water should be free of charge though

in house bar was very quiet and for some reason the restaurant is covered in tvs

pillows noise from outside the building as very central location strong smell from the kitchen noisy

om the restaurant on the basement floor)

no wifi connection

the room service could offer a better range of toasties, especially for vegetarians

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order

a full english breakfast would have been good to offer rather than just continental

early check in, very friendly and clean

staff at reception and bar very friendly wonderful

excellent location. check in and out easy. staff very friendly and helpful. bar open late.

no toilets in bar area

clean friendly staff early check in great location

great location , big spacious room with comfortable bed. good bar snacks /food.

drinks at the bar in the evening after our gig were expertly poured and not much more than the bar across the

extra charge for pool. wifi not great

the hotel bar felt luxurious and classy

i could not connect to the 'free' wifi

decor is funky and the view from the bar is fab

service from the bar staff was second to none

bar staff were not too happy to see us even though the bar was quiet

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

wasn't aware of any wifi? other than that i loved the whole thing

we stay again with my mates but wouldn’t take my wife and kids

and also i fully recommend the bar downstairs, excellent coctails

room very clean and spacious , breakfast was excellent

lovely staff very hospitable and a great breakfast which is more than reasonable

modern, central, lovely breakfast included and staff very welcoming

waited an hour and a half for our room service order to arrive, and when it did, one of the main courses was not at all as described

room service took a while for them to accept the order, needed to follow up

the wifi doesn t work in my room

had a room service dinner which was frankly awful

the wifi was slow in our room

due to coronavirus we didn t have acces to pool and gym, but for future you can write more visible and easy for everyone to see it before to buy and

the roof top spa and jacuzzi was also a selling point and a nice little touch

friendly, the room was beautiful, i just wish we had more time so we could have used the infinity pool & spa

infinity pool was a highlight as was the very large bed

great rooms good pool and spa friendly staff

very helpful and friendly staff that facilitated an early check in. extremely clean.

friendly staff, smooth check in service, availability and reasonable timings of room service.

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

the food was lovely for breakfast, great selection too

about our stay was excellent, the food in the restaurant and the breakfast in the morning was both excellent

com to visit before christmas but both of us were sick along with our kids, booking

staff we very friendly and professional roof top bar was superb fabulous choice of food and

e one at the top of the hotel)

fan was not working in bathroom, sink was completely blocked, called room service and a lady came to see the sink, she was like we will see it next

really appreciated the early check in and how friendly the staff were

excellent breakfast

to pay 10 for an early check in as we arrived at 2pm

room, shower, wifi and staff one receptionist named rebecca assisted me politely and i very much appreciated

breakfast was included and buffet and continental which set us up nicely for the day

the wifi didn't get to our room as it was quite isolated. first floor, room 117.

very comfortable beds they accommodated us for an early check in

is an excellent quietly quirky hotel with great food sort of shabby chic vibe and bar open late for a night cap

location, friendly staff, comfortable beds, early check in

i had a couple of drinks in the bar that were really reasonably priced and the staff were very friendly

nit-picking but i thought the room service menu could have had a few more items as it was bit limiting

the restaurant and bar area is nice and they have a good menu of dinner choices

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

20pm and he was serving on the bar when we got back to hotel after our gig at 11

great prices, short bus ride into centre. clean hotel, great bar and lounge area

the bar stayed open later

central, staff were amazing after an issue we had on our last night they let us have a late check out and couldn’t of been more helpful with

after travelling all night they kindly facilitated me with an early check in

v modern allowed early into room late check out

complimentary late check out and breakfast for motel one members

no early check in available.

hotel, immaculate rooms, fantastic bar and restaurant facilities, great atmosphere and vibe, very cosy and all staff absolutely

amazing bar area with a great vibe

excellent location, comfortable room and very nice breakfast

help when our room had an issue he did everything to help and even compensated us with a grateful late check out

everything. amazing room, breakfast and staff

the bar downstairs was lovely

it has a restaurant and bar and also holds events like weddings in the vicinity you would think its more a hotel than a

so it was great to have a kitchen and glassware provided

place is not good enough for kids, lack of activities and facilities for them

a full kitchenette and laundry in the apartment

comfy beds, clean, en-suite clean, late check out

the fine print it stated that the hotel offered complimentary late check out on a sunday, however, when we asked the hotel they said this was not available and

wifi was not provided - apparently an issue on the provider side.

overall there were no problems and room service was brilliant

wasn t the best, we paid extra for late check out and a staff member entered the room when my wife was getting out of the shower,

cheap, late bar and pool table, cheap snacks, very central

com for early check in, but system didn’t have this information leading to an extra 10 minutes checking

breakfast wasn’t worth £9

there is only one staff to deal with both check-in and the bar at 4pm, which mignt be the most busy period for check-in

in my opinion the best hotel in birmingham with a great late check out policy

around manchester there's a beautiful park opposite the hotel which is lovely for a walk with the kids we even visited the donkey sanctuary in there theres your usual mc an kfc and other fast food

very clean, bar and good food

friendly staff..comfy bed ...good breakfast

couldn't fault it really just a bit cold in the bar area

a top draw bar with some good guinness, top draw breakfast as well

there was no bar open or busy on either of the nights.

hotel staff from reception to bar fantastic, faultless

i couldn't get onto the free wifi. message displayed was

would have enjoyed option of room service

wifi worked well and there was complementary coffee and tea

we were given late check out and breakfast as an apology but our room key stopped working at 11 so we couldn t

however only think maybe to improve on is room service menu maybe have more options and include

loved the pool, gym and sauna etc

helpful staff - elisha in reception was very helpful in getting me an early check in

the room service response was always prompt and really took good care of our needs

staff was lovely and had a early check in

property, modern and spacious, great bar area, bedrooms were nice and modern with plenty of room

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

breakfast was really nice and lots of it too staff were really helpful room service was good too

location early check in late check out breakfast bar/restaurant

fantastic gym and great staff

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception a few times

i was very impressed with how nice the gym was despite its size

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the corridors

than it was but it wasn t a smooth operation like the rest of the experience