and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

bar area nice and staff on the bar were all brilliant

plenty of parking. nice room.

easy location, free parking with clear instructions, easy check-in and friendly staff

facilities: gym, breakfast,wifi free which is normal for the century we are living

variety of choice at breakfast

felt very old and only had cold water in the shower. musty smell and very slow wifi

breakfast was delicious we had the scottish breakfast

room, great en suite, easy on site parking, good breakfast, enjoyable dinner in the restaurant, friendly helpful

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

excellent staff, breakfast was amazing and the rooms were lovely.

breakfast was very good too with lots of selection

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

quiet, comfortable, fast wifi

this is an amazing room and also had room service for breakfast which was delicious

parking on site, lovely clean hotel and comfy bed.

also ordered room service which was lovely

very nice hotel, room service was good aswell and food very hot on arrival

great service in the orry bar where we could take our dog.

opposite the hotel which was a great place for a walk with a good range of play equipment for kids

wifi was very poor in my room ,but it was not the end of the world

room service was a nice bonus and the bars are open late if you want a late night tipple

easy parking

really liked the breakfast having some other options too than scottish breakfast

poor wifi connection, but not that much of a problem to me

down by very poor wifi

a lovely hotel, good food, bar , friendly staff

no menu in rooms incase you wanted to order room service

the room, the dining area, breakfast, the terrace - it was like being on a mini holiday

so very comfortable with excellent facilities, nice food and bar facilities

and the waffle makers are such a great touch and extremely exciting for both kids and adults

went to the gym

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

restaurant and bar staff were fabulous

the rooms were comfortable and the staff in the bar were lovely

loud music in bar below

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the bay horse was a nice pub, and the bar man was very

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

perfect kids loved very friendly

where a credit to the management, got an early check in and asked if we wanted breakfast front desk staff couldn’t of been anymore helpful

-good value for money. -1 hour early check in.

breakfast was an all you can eat buffet

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

bar was beautiful and room perfect

the staff were amazing. high standard of breakfast and rooms.

tasty breakfast

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

a great breakfast

were amazing, rooms are clean and comfortable and breakfast was nice

let you know its arrived which meant i wasn't stuck ordering from the hotel or having to drag the kids to a near by restaurant

a great place to stay.free parking, the staff were friendly, lovely room and a great breakfast.

the room was everything i needed and was spacious enough for the kids, staff were great as well.

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

very friendly and helpful staff, lovely comfortable room, great breakfast.

24 hour room service - food fresh and delicious

husband and i both enjoyed our breakfast and the location of the hotel was central and was great for our requirements

like teh ev charging facilities. the hotel gives me everything i need for a stay in scotland

a family friendly area, there's so much fun we could not find enough time to explore with the kids on our 2 days visit

room was amazing and staff + room service was on top form even though a thought a booked a different room from the one i had i

our tv couldn t connect to wifi which was also different to our last visits

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

planning to retune with the kids too

20 at night as there was family with kids on both sides maybe not so good for couples on a nite

spare bed for kids could be more confortable.

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

location early check in space ish room for family and breakfast friendly staff

restaurant and bar available and a great serves a great breakfast

nevertheless, the kids loved it

location, staff, the bar downstairs serving excellent coffee, the common spaces

late check out, decor

location, with everything you could need, free laundry was an unexpected bonus

amazing breakfast, great rooms, lovely, people, great amenities (gym, table tennis, billiards table,

central location,comfy bed,quiet,easy check in ,gym,quality of wash soaps,

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

breakfast was perfect 10/10

breakfast fantastic

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

very tasty breakfast and a good choice

staff at bar was very slow

chilled vibe , excellent breakfast options

every bit of it facilities were great staff were lovely, they had a small gym witch i liked beds were comfy came in to a nice clean room every time i was

quietness, cleanliness of entire area and the rooms, friendliness of staff, the gym facility( small and basic, but we did not expect to find it at all), the location( very close

has a small gym, aldi and spar near by

apartments with a perfect location brand-new apartments, everything was clean, kitchen and bathroom facilities in good condition

they explained everything we needed to know and were great with our kids

small gym

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

theres a gym room

early hours of the morning when staff are starting work within the hotel which for guests with a late check out isn t great

reception area, bar and room were all really good. the gym was very good.

wifi could be better

room service was swift and piping hot when it arrived. room had everything required.

the room service menu is lacking and limited and that's a pity.

room service gadget didnt work

beautiful comfortable room, roof top bar lovely

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

the rooftop bar was excellent

room service to be available

the laundry was small and lots of ppl were waiting for their turn

if there was a kitchen i didn’t see it. but clean large bathrooms

double capsule is not really built for 2 adults

3 adults in a room

very reasonable price to use the laundry

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

m) unheard of anywhere else - so friendly

lovely bar and staff

firm beds, clean rooms, great location & fantastic breakfast

happy with the hotel and late check out was even better, would definitely stay again

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

wifi was very good, both for personal devices and a work laptop

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

lovely building, great big room, speedy wifi.

comfy bed nice sized room with lounge area good wifi and room service

we had breakfast with a good selection of food and were very nice

good breakfast and phoned for early check in and not a issue at all

location, decent bar and comfortable beds

just a great hotel experience, exceeded my expectations and staff at reception, bar and night porter all just

wifi

i would have loved to have more equipment in the gym.

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for that

on 4* hotel and for wifi you require that we need to sign up to the benefit program

staff were friendly and room was ready early so got an early check in

central location, late check out and a lovely breakfast

the price for doing laundry.

was perfect for family; comfortable beds (kids loved the bunks) and great shower

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the leisure facilities are completed

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

bowling and bar at vega was great

clean at all times. nice gym too

there was no laundry or general food available. but their were eateries near by.

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

bar was excellent, they had a great cocktail menu

continental breakfast was spot on

location is close to bars/shops/ leisure/casino

the location is good, long breakfast until 12for 8€ for adult, kids for free.

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

very clean & secure, comfy bed too & a late check out was great

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

wifi only available in public area, not in bedrooms.

comfortable room, early check in, very reasonable price.

staff were friendly and they had my room ready for me as i had requested an early check in which i really appreciated

had requested an early check in but this did not although i appreciate the previous night was very busy in

lovely staff and really clean and free wifi and mini bar in room

although we arrived 3 hours prior to check in time, tony was able to accomadate us and gave us an early check in

the breakfast was very good.and staff very helpfull

loved the mini bar in room

the quickness of room service

champagne bar was a lovely added bonus

the bar closed at midnight

good add sized rooms with wonderful room service available

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the ladies on check out

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

spa and gym were excellent, the staff were very friendly and helpful

the gym is small but perfectly formed

no bar atmosphere at all! big empty space going to waste! a pity

the toilet was spacious and the rainfall shower was excellent

staff were fantastic got an early check in and were so helpful with any requests

breakfast options were wide and filling

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

gym great too

10/10 room lovely and gym perfect

gym small but ok

also the late check out, could add breakfast on on the morning of and staff were so

great early check in of 2pm and late check out of midday which really makes the difference

the bar was fun and good

were very friendly and helpful providing an early check in as the room was ready

excelent location! great breakfast!! good wifi

the bar was very cosy and welcoming

i liked everything so i did me and my partner and the kids as they didn't want us the leave

kids complained about no free wifi in the room -premier inn did it.

kids loved it

i travelled with young kids and this hotel was a good choice for our family

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

the room service continental breakfast, far too much food for two people

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

and the room was well equipped and room service prompt with all our requirements that day

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

chap taking names at breakfast was a bit aloof

room service

room was lovely and so was breakfast. staff were really good and went out of their way to help.

entertainment for new year also had to order just eat to have food are they were to busy for room

gripe the gym was very small and basic for such a prestigious hotel

staff, really friendly the spa facilities were clean and well run and the breakfast was really

we got in early check in and a late check out

felt welcome with the kids

kids can’t use pool after 7 which we didn’t know before getting there so we didn’t get a

room had just been refurbished which was good clean and modern breakfast was good and had a good choice location about 10min walk from train station the staff are

bar was well stocked and staff were always happy to help

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

great room service!!

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

i requested an early check in and this was

early check in

great location, friendly welcoming helpful staff and great breakfast.

location room was ideal and clean breakfast in the morning was good plenty of choice… excellent value for money would definitely

our room was way too small for two. we had no option for an early check in.

is great and they were very accommodating (asked for late check out) and helpful with questions

reception staff bar staff breakfast staff

fact that you had to pay for an early check in when there was an open room

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

good breakfast

wifi is easy to access and works well, beds comfy and extra pillows provided if

easy book in. 24 hour bar. late check out . wonderful breakfast.

as above - woken early by a laundry van!

the staff were able to facilitate an early check in by 60 mins.

later that evening at the bar her, katherine, and bethany greeted us with smiles

is no parking for hotel guests, we needed to park at local gym parking, that turned out to be an expensive parking even with discount provided by hotel

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

sofa bed for kids was small..

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the breakfast menu our booking in the restaurant meant we were in the middle of the room

the rooms were lovely and the breakfast was really nice, a great choice to choose from

food and bar both met our needs late evening after nights at sporting events

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

everything - great room, wonderful staff and 24/7 bar and food facilities

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

we got told on the night to come to bar area and collect a flask with hot water and couple cups

lovely quiet bar downstairs

in the morning was a charge for food and drink for room service

easy access to the room (no elevator, with kids and luggage can be annoying)

great location, staff were friendly and rooms very lovely. late check out was available.

the bar was good and the hotel was very good

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

the bar was expensive as it cost £15 for 2 gin and tonics

bar was great and outside seating by the river

breakfast was great and the hotel location for the show we went to was perfect.

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

the gym had everything needed for a good morning workout

free gym access, room service

fantastic stay. great kitchen.

the gym and lobby

good size room, very clean and comfortable. fantastic shower. gym was great.

was very clean and i like their swimming pool also their staff are helpful and friendly

food , pool , rooms

the gym is really good with awesome machines

pool and spa facilities great

used the pool which was a bonus facilities were

i like it had a kids area for my kids kept them entertained while we sat and had something to eat

the market to keep away from noise - comfortable room size ( big enough ) - toys and stories for kids - excellent service - reasonable price - it is really amazing (+)spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough (+)available at reasonable prices, some toys for them to play with and breakfast was free for the kids (+) they even had a small play area in the lobby, which was great for kids (*) we had 2 young kids (8 & 11) and the pull out bed was just nice for them (+) i like it had a kids area for my kids kept them entertained while we sat and had something to eat (+)friendly staff..pool table and play area for kids. (+)pool table for kids (+)i liked the location. i liked the fact that kids do not pay for breakfast which was very good. (-)the sofa for 2 kids aged 12 and 15 was small. (+)super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

gym on the top floor too

great central hotel, relaxing bar area. friendly staff, well recommended.

eeded instructions on how to use ) staff all happy and helpful lovely view from room and gym would highly

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

all good wifi through out

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

t requiring signing up for something)

great location for the theatre, lovely staff, clean, brilliant big comfy bed, great breakfast.

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

but im was not offer wifi though i paid for it

the gym was very good also and felt really relaxed using it

wifi connection excellent. large room and very comfortable. high standards hotel. good location

the fact the wifi keeps logging out

gym very

very close to secc. great atmosphere. lived the foer and bar area.

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

banging about outside the room and all day i abs a late check out

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

no cooking, towels, must be bought, no laundry.

the staff were okay but they briefly lost my laundry

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

only one room key worked we paid for late check out and was woken by cleaner at 11am

the late check out option (£10 extra) was easy to book and well worth

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also was very happy with the option for late check out as our flight home was very

noisy cleaners when i had paid for late check out

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

early check in friendly staff great room great location for ovo hydro parking next door for £12

our room was very large which was great with 2 kids and the view was stunning over the clyde

location was perfect for attending hyrdo with 2 kids

gym was too small

the bar lacked atmosphere and poor choice of beers on tap

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

receptionist and helped with early check in

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

had to cancel wanted extra for a early check in

location and early check in was appreciated

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

girl helped us out with an early check in.

great breakfast!!! local park close for kids.

not really suitable for young kids

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

basement floor near laundry room

room service quiet pricey but good selection

the laundry room music and construction below was very loud and annoying

the staff were really nice. the room was a great size. the wifi was excellent.