pool was a little small but we enjoyed it

tv noisy too loud at breakfast. annoying. like the oatmeal but too watery.

super friendly staff, excellent breakfast

indoor pool was perfect, and with breakfast included just put the cherry on top of our stay

breakfast was nice, (scrambled egg and other hot stuff) - staff really friendly, - coffee was good

breakfast was great staff was very helpful.

hotel location and shuttle service were convenient

the hotel was equipped with a guest laundry

love the shuttle to the airport and being able to keep my car here

ipad was broken in my carry-on when in the shuttle

room service was delicious

our kids can't stop talking about it

all the perks were appreciated (hot breakfast, late check out honored, etc) (+) i was ready to pay a late check out fee as it was our fault for sleeping in but they didn't charge us and overall the

the lobby was perfect for game night with the kids, will definitely be

believe until midnight), which isn't always the case at a lot of hotels

they do not offer room service

the website says the shuttle runs every 20 minutes starting at the top of the hour but they never showed

room service was 20 minutes late.

room service staff did not knock before entering the hotel room around 8:45am, which was unexpected

great location. no airport noise. clean. ok gym.

thankful they allowed a late check out

breakfast included

room was spacious, breakfast, restaurant and happy hour was enjoyable and a nice surprise

fitness room was great

shuttle service takes you to mall of american and airport, so it's the perfect location

breakfast was excellent

i feel the pool area needs updated..more kid friendly

overall a great place for my kids and i

breakfast is and always has been amazing

kids and i stayed in a suite at this property

close to the airport too and they have a shuttle

the gym was nice

away from home, comfortable bed and pillow, clean rooms, great gym and pool

room service breakfast from firelake was absolutely delicious

good options for kids, especially after spending a day traipsing through the mall, i thought the room service menu would have a few better options for my little humans