such as tennis courts, mini golf, pool, gym and restaurant

reception staff were so lovely, happily assisted when i needed to use the laundry facilities, and asked to

free wifi was appreciated

the mini golf was particularly fun

not very much undercover parking and the restaurant was not open for breakfast.

how it overlooks the golf course

green surroundings, low level complex, relaxed nature of the resort, guest laundry, yummy chicken cesar salad,

was excellent - beds were very comfortable, wifi was easy to connect to, and rooms were clean

leaving food rubbish around the pool, which was left there for some time

& helpful staff from checkin poolside cafe/bar bar breakfast & check out, clean rooms a credit to housekeeping

we wish there was a pool needs a mini kitchen set up for families - toaster and microwave

also the wifi barely worked, so had to hotspot from our phones to watch the

by the time i pay for 1 night accommodation and for food for my kids it costs alot

parking could be a challenge sometimes, not a big issue though

next to us (this lasted till the early hours of the morning), challenging to manage with young kids

slow and poor wifi

staff, quiet room, clean & tidy, fair price, down stair have bar with2 vouchers discount drink ud83cudf7b opposite

free parking beautiful spacious room and bathroom

a huge room with plenty of space, and a separate area for the kids

car parking could be more secure for overnight stays.

the hotel has been updated and liked the gym and cues laundry facility

the gym

areas for different times of day, the games room with table tennis and being able to do our own laundry

breakfast was amazing my kids enjoyed themselves. had a nice view of the ocean

the pool, the bar, the staff , the close proximity to everything made it a wonderful experience for my

loved the bathroom set up and kitchen

the staff were amazing at check in, i booked this holiday as a first trip away from our kids

laundry service was not available and i had to take an uber to the laundromat

really nice view. spa was great! the pool was heated.

whether that been in a booklet or something in the room or at check in, for instance are there laundry facilities

location management near by restaurant on-site excellent excellent air conditioner, an parking everything we

excellent position great room very clean and excellent foods, swimming pool

walking distance to many places of interest. affordable price. laundry facilities.

parking was convenient & accessible

the facilities were clean and comfortable and it was a great advantage to have the irish bar right there for

the kitchen facilities were fairly basic.

only two knives and a little spoon, whish wasnt goos with two kids

comfortable room with the bonus of a laundry room as well

close to everything, great off street parking, good amenities

wifi was weak, i found when the kids watched xbox my phone connection was weak or no connection to

the facilities were outstanding, especially the pool and dining options, which offered both quality and variety

no shallow pool for little kids

location, room cleanliness, comfort, styling and excellent room service. easy as check in.

the free wifi was very convenient & fast, i was able to do work on the laptop without any troubles

room service didn t pick up so we outsourced every meal we had instead of supporting the hotel

wish there was more kitchen equipment - but only a little thing!

although the hotel provided a laundry so you could do your washing i have been used to hotels that provide a

complimentary mini bar was a nice added touch

there wasn't kitchen appliances

tiles we're broken near gym facilities, felt shabby.

luxury of having an in room spa bath. happy hour at the bar

were great, water pressure was great, air con was great, room service was amazing, pool was unbelievably amazing

no free wifi

i thought the laundry options were a little expensive.

we had no issues with the wifi

staff very helpful, breakfast great, and our first time in the executive level for pre-dinner drinks

multiple pools and the main pool was nice and big

beautiful hotels, with spacious rooms and bathrooms, excellent mini bar and staff.

kids don't have to be let in the inside pool and jacuzzi

it could have a mini bar in the room.

it was great there was a washer and dryer on the room for us to do laundry

has a washer and dryer so you can do your own laundry too

place with an outdoor pool, hot tub, sauna/steam room, basic gym equipment (1 cross fit, 1 tower, 1 treadmill)

as well as a washing machine, a dryer, and sachets of soap for washing the dishes and doing the laundry

the pool, spa, gym & sauna was an added bonus

we have fair skin so don't like to spend full days in the sun so the indoor jungle gym and some of the activitues

the service at the bar was very slow...no sense of purpose at all.

also no wifi in the rooms only in the public areas

from the immaculately presented hotel, friendliest staff, delicious meals as well as the water park

there is no kitchenette though which i didn't know so we had to eat out every meal

no laundry facilities

spa was cold

we loved the spa area thankyou, rooms were cosy and location was convenient.

we loved the sea view, the family-friendly environment, and the kids' play area in the lobby.

it needs a fun kids pool area.

pool was amazing for families and the lobby bar was exceptional

pool was excellent, kids loved it

clean, friendly staff, great pool, massage and my husband loved the gym facilities.

beautiful pool and parking

clean, friendly staff, great pool, massage and my husband loved the gym facilities.

decent gym and easy access to getting around on the

came to have a night away from our kids as it was our 1year wedding anniversary

hotel has a pool, bar by the pool, gym, jap restaurant and a bar

only downside was that the wifi was a bit variable depending on how many people were around, and the time of

total package of the facilities cafes bar spa etc

the staff were so nice beyond expectation, the facilities like pool, spa, gym sauna are lovely, my kids had so

clean room bright roomy no in room laundry excellent malaysian restaurant onsite

guest laundry facilities weren t the best

room was clean and spacious, the bed was super comfortable and the pool was great

spacious room with kitchen area, lounge, t

areas around pool were quite messy with people just leaving dirty towels and rubbish everywhere

to live at the gold coast not long after the hotel opened & i became a foundation member of the gym when it

the pool, the view, staff, comfy bed etc

room service drinks are quite expensive.

only negatives were official check-in time is too late (4pm), and room service dessert menu has minimal options

the pool and pool bar cocktails, fish in the pool, spa, service, good range at breakfast buffet.

they also have laundry facilities

a couple of food items at breakfast were average, such as the scrambled eggs and coffee

5 star, because the services are not 24/7, for example, the laundry takes 24 hours, the room service work until

loved everything. the pools the spa the restaurants. amazing

lots of restaurants near by and good wifi

wifi inclusion for streaming would have been nice

wifi connection and speed

wifi worked well and was easy to connect to

everything was clean, comfy, wifi and tv worked, spacious, nice staff, safe and secure, within walking distance

the bed was very comfortable, great bathroom and kitchen facilities

gym, pool, sauna, spa pool - great facilities available indoor & outdoor

indoor pool and outdoor pool are great enjoyed sauna and spa as well had a relaxing night

was fantastic, great view,very comfortable, great shower and kitchen and laundry

view, kitchen laundry furniture

the kids honestly did not want to leave, which says it all

the beautiful design of the place, i liked how secure you feel especially parking in the motel reception is

the drinks bar, the pool area, the staff, the cleanliness of it all - there is honestly not one thing i could

parking was a breeze and it's a super secure property

private gated parking was also a plus

pool area is basic but quiet and a good place to read or relax away from noise

free wifi, foxtel and secure parking

had parking and everything we needed for a one night stay on the coast

free secure parking

amazing view and pool. great size room

limited kitchen facility, no lift access.

wifi was really hard to get onto, and was quite flakey

sink ( as in a mini kitchen ) but that is known in their advertising needs some update in shower- cracked tiles

the laundry closed at 6 not really ideal as it was the best time to do wahingbt night so u could spend

i would liked a kitchen in the unit to wash my plates and dishes up with.

hotel facilities are luxurious, excellent equipment in gym, with a terrific atmosphere in hotel pool area and

the kids chicken snitzel we got was burnt and the two pieces of broccolini were also burnt to a crisp

pool is in the shade in the afternoon - but the beach is less than a 5 minute walk so it s not an

it was a treat for us getting away form our kids and businesses

i could see the gentlemen across from us with not much on and sorry to say pool was occupied with kids playing

location, beer or any drink free for the first day, a bar and vip lounge in the same hotel

car parking full to the brink, no dedicated spots for hotel guests

hotel bar down stairs plus shops across the road and food outlets

rooms were to normal standard as 5 of us shared it, the kids loved the bunk beds

is handy, close to cafes and coles, easy on-site parking, great for a stop over when travelling further

the ac was very loud even on silent mode (which made it hard to sleep) and the kitchen downlights kept flickering

not 5 star as expected. no room service as stated not bery clean

wifi did not work in the villa and general connectivity was bad - 1 bar 5g & at times 1 bar 4g only

the view was spectacular and both the indoor and outdoor fireplaces were warm and comforting

was wonderful - big king sized 4 poster plush bed (mmmm so nice) - fireplace - huge deep spa in bathroom -

view, pool, breakfast and service was amazing.

nice hotel, great dining and bar area

coffee from 7am-7pm each day, bar with cocktails and lovely food til 7pm with buffet continental breakfast

the view is amazing, the pool, food and staff are fantastic.

the breakfast, albeit continental, was very simple.

close to the beach, nice pool.

minor feedback would be the pictures showed a 2 person spa bath, while the room only came with a regular bath

brilliant ocean views from our front apartment; excellent wifi, well equipped kitchen

liked that it had full kitchen facilities it was a very large apartment and that there was a washer and

shame the spa was not working

of the two towels provided, one had stains on it. no wifi in a poor mobile coverage area.

the indoor fireplace also perfect

wifi didn t work, so couldn t use tv

friendly welcome. gorgeous room. splendid location. our own fireplace

lovely large super comfy bed and incredible spa bath for two along with our own fireplace

comfortable bed, a/c fully functional, complimentary parking onsite, bar and restaurant

no wifi as it wasn't even mentioned to us

able to walk downstairs to have dinner and drinks onsite was awesome and there were multiple bars and sitting

no undercover parking it was raining as i was leaving

the morning was a wonderful way to greet the day and the guest lounge/breakfast room with brick fireplace was

plenty of parking

castle was right outside motel rooms meaning all you could hear were the pumps keeping it up and kids screaming

parking & stairs

bar to order dinner and the staff seemed quite annoyed that we were ordering 10 mins before the kitchen closed

wasnt very quiet which i had requested, we were stuck near a kids jumping castle with loud motor

basic supplies in the kitchen eg salt, olive oil would have helped

didn't have a dishcloth to wipe the kitchenette bench and if this is all we could think of for possible improvements

selection of food for room service would be nice

you can also ask for room service by their friendly and wonderful staff

location was amazing, good level of parking on the street when there were no spaces available

wine glass was broken inside our kitchen cupboard

well styled, clean, room was a good size for a couple and the kitchenette / mini bar was well stocked with

very clean room with pretty decor and handy kitchen appliances, mini bar and other useful room inclusions

very clean and very suitable for us with 2 kids

modern room with great shower, bed and kitchen facilities

was black mould in the vanity which made myself and my 2 kids sick with asthma

the room was larger than i expected, the wifi worked well and everything was spotlessly clean

lovely and clean, modern decor, easy parking

wifi is good

the motel provides long term parking at very competitive rates which was very convenient

gym facilities were great as was the included breakfast

no spa or sauna facilities room service or tv compatible to wifi

gym and pool were really nice

wi fi location huge bed & comfortable breakfast is only $33

nathan was great at check in and helped me as i had 3 kids on my own.

views from both bedrooms and off balcony especially in whale season, pool was good, used the gym equipment

well set up kitchen, good pans etc

no spa / hot tub

i loved that had a gym (not very big) and a pool

small gym

breakfast awesome, definitely a different style to the norm

loved that a beautiful restaurant was on the premises; loved the fireplace in the room crackling all night

food overall was of a high quality, but the breakfast in particularly was sensational, the flavor and the

no room service duration of stay

breakfast was amazing. location beautiful.

overall an excellent two day stay where we played golf at coolangatta gc and we also ate there

kids found it entertaining though, so it wasn t too annoying

kitchenettes in the rooms could be a little bigger / upgraded, especially in family / larger rooms

the staff, beds, bathroom size, cleanliness, pool, breakfast, location, value, daily room service

newly pet friendly so was able to have our dog with us. fabulously clean, great location.

s grubhouse does room service and the burgers were great

next time we will be coming without kids to enjoy it even more with friends

this was the first of many stays, all the room service is from eddies grub house which has the best wings we

thing was the food at eddies we asked staff but no one could give us a time for them closing for room service

poor wifi, no hot water for 2 days and had to move rooms. no late check out.

kids loved tennis court facility and really enjoyed the stay

the kids have access to the pool and the gaming area they love it

games room, indoor outdoor pools, tennis courts, mini golf

downfall i would say that last week when we stayed cause we were on the level 7 we didn't get wifi so next time

footy team of 60 kids that turned up and took over pools spas sauna and gym, they also made for long wait times

shops and clubs and transport and beach and river friendly reception and staff and helpful free wifi laundry

internet wifi was very poor - the connection kept dropping out and had to go outside the room to get a

location wifi television

clean, comfortable bed, free wifi and foxtel an extra we weren t expecting

about but the lady got out of the car and starting yelling at lady for hitting her car when her kids were in

even offered extra parking as i was at tweed hospital

service from rebecca and toby and the location, room, and all the facilities especially the pool was

the kids enjoyed the free wi-fi and excellent selection of tv shows (including netflix)

parking spaces were a little tight

little heated pool for the kids to burn some

great location. secure parking. friendly staff.

great pool

dog loved the stay and the kids loved the pool

no kitchen

we had 3 nights the image shows only 2 nights. pthe location. the kitchen. foxtel.

wifi

breakfast was delivered due to covid but was in shared kitchen and so we missed the breakfast we paid

friendly people and very accommodating. pool area was lovely and clean as well

apartment had really nice kitchen, table and washing machine - very useful when on a road trip

kids said pool was cold :-)

swimming pool closes @ 2000. we wanted to swim a bit longer! otherwise nothing.

new bathroom. easy parking

staff, pool was beautiful and everything was clean and tidy

not sure as didn't use any facilities - not much room in driveway parking areas

the pool was crystal

supplied mcdonald's was close by which was sufficient owner personally helped us with doing our laundry much

the communal coin operated laundry was a bonus

location, had everything needed and great easy access facilities very comfortable parking was great, jeff was

friendly staff -clean rooms -great location -comfortable beds -dark blinds -good facilities -free parking

none was catered for bbu golf course

units are very tired and basic things like having lighting over the kitchen bench and bathroom sink are lacking

hrs in the restaurant and room service for dinner service, however property is located within a few kms of food

parking a bit tight, wifi password missing from folder & no card to hang on door to let

the spa pool

room was clean enough, useful kitchen appliances, comfortable bed..

dirty, spa was gross

staff were friendly and parking was easy

value location the bar staff were lovely the food was awesome

bar staff girls and receptionist made me welcome and tool care of my car security concerns

to check in via facebook to access the wifi isn't ideal

the pool hours. it was closed early

family friendly had everything we needed as a family in the kitchen and rooms

wifi poor, key return aggressive management policies $150 fee for key even if returned later

laundry was across from us and it was also handy and very well maintained

spa in the room waa nice

we had no undercover parking

the corner from the motel, it was my 22nd birthday and was celebrating with my partner while my kids were with

a sign should be up that if unattended see temporary bar

of toilet paper (enough for one - just) , hole in wall behind dining table, no lighting for kitchen area, not

the buffet dinner in the pub has reduced options and the bar closed by 9 pm thursday

think wifi should be free in any hotel theses days

no room service

unable to access wifi , no access to streaming services

no water bottle provided. no laundry service

location good plenty of parking

staff great location beautiful facilities food was exceptional with quick room service and well

rooms, comfortable beds, helpful staff, free parking, cafe and restaurant on site, fast wifi and great bathroom

bonus is that it is located right next to a drive through liquor store, bar & restaurant :) will definitely be

arrival reception staff welcoming, nice clean rooms, lovely shower, secure parking

we discovered the ice box in the laundry room

the room was sufficient room, the kitchen was well sized and the washing machine came in handy.

great pool, clean and good location.

excellent, clean room, comfortable bed, awesome pool

staff, good location but need car if you have kids and want to travel- walk to nearest train is 30 cut the stay

the rooms are spacious and amenities were good, there's even a communal microwave in the guest laundry room

it was comfortable and clean. staff pleasant and helpful about area. wifi is a added bonus

location and ease of check in and parking right outside room.

shower was very small. needed a kitchenette

very friendly and helpful bar staff great having a bar and bistro onsite, laundry facilities with complimentary

head was a bit low and the laundry could have used some detergent vending machines overall it was great for the

lots of free parking on-site

dedicated car parking

room, quiet location , good bed and shower , plenty of parking , restaurant was handy with reasonable priced

wifi did not connect to room, despite several attempts to rectify

could of used a microwave at least since there's not a kitchen

no wifi

ordering room service, being able to add a comment like the level of doneness for a steak would be

maybe parking

wifi accuracy was pretty bad i don t know if its was the location of our room but we weren t

parking right at the door

laundry was piled up at bottom of stairs upon entry stopping access

safe parking

the wifi speed was also pretty good

easy access no problem parking..everything i needed..

everything you need to make a cuppa, iron clothes, cook a microwave meal, watch some tv, free wifi (make sure

pool needed a clean

also there was an issue with the pool being out of service and the hotel staff offered us the opportunity to

located within the grounds of the yacht club and access to the club for meals and bar and lovely setting on the

the room was attractive and comfortable, great wifi, extensive choice on tv (foxtel) and a good bathroom with

proximity to rqys plenty of parking

with as a sporting group so would've been great to have an area (apart from the bar as we all had kids) that we

plenty of safe parking

ample parking around hotel

downfall was the parking

staff super friendly. bed super comfy! food served at the bar was awesome too!

rooms were bigger than expected with a full kitchen in the 2 bedroom

it also had a great sized apartment with plenty of space for kids especially the kitchen and fridge making it

rooms with onsite parking out the back, the staff downstairs in the pub are all fantastic as well

kitchen windows, it was a bit warm in the kitchen the morning

no kitchen- so no on-site meals

i called a few days before arriving and was told there were laundry facilities but there weren't

room, helpful manager, fridge, mic wave , cattle, aircon, 24 hours hot water, free wifi, free parking

was dated we were told no wifi when we arrived as there had been a storm and wouldnt be fixed for a week

plenty of off road road parking available

parking could be better but overall a safe neighborhood