fridge in common room not my preference) or any literature about hotel or surrounds including wifi password etc

very quiet, but i stayed sunday after closing so can't comment on when bar is open

easy parking, friendly staff, great food, lovely, clean rooms, convenient location.

parking walking up the stairs as we had elderly parents with us.

a local pointed us to the bar to check in

the pancakes for breakfast =), the bed was so comfy and loved the fireplace so nice and cosy, staff were so nice

the bed was so comfortable and the double spa bath amazing

only one tea bag for a 5 day stay, only uht milk in the fridge, no complementary water, no wifi reception, tv

there was no room service for fresh towels

wifi didn t work very well

view, pool, breakfast and service was amazing.

view, pool, breakfast and service was amazing.

enjoyed the pool, and the poolside menu

coffee from 7am-7pm each day, bar with cocktails and lovely food til 7pm with buffet continental breakfast

the pool area was lovely

lovely large super comfy bed and incredible spa bath for two along with our own fireplace

any slight shower of rain and the wifi goes out

only thing missing was a sink in the kitchenette to wash dishes

no microwave containers or hot plate to cook with in the kitchenette

is advertised as having a kitchenette but there is no sink or tap other than the tiny hand basin in the

the paddock restaurant is stunning and the breakfast offerings were incredible

wifi didn't work at all, no help with luggage so had to carry it up the hill by ourselves (staff

one gripe was the poor phone reception and wifi reception from within the room, they seriously need a wifi

delicious breakfast and wonderful getaway that was very peaceful.

restaurant bar balcony off the bar with a fire pit room view and fit out, love the fireplace

lots of facilities for kids

view is absolutely stunning, the staff in the bar are super nice

room service a few times and very prompt on delivery

spa room had the most amazing views. food was exceptional. good service. friendly staff

the jumping castle for kids a bonus for family guests

wifi hardly ever worked

down and didn t make it til 3 in the morning but we rang and let them know and sara from the bar was super

great for couples or for work, not sure for kids

as not full kitchen was very hard to clean ourselves and only had soap from bathroom and the towels to wipe

of accommodating to our needs the only thing that i would like to express is that bruno form the bar staff went

the wifi was very slow couldn't watch movies on netflix or stan

the wifi never worked in peak times, so watching tv was limited to free to air

car parking could be more secure for overnight stays.

free parking beautiful spacious room and bathroom

service at the bar and bistro was spectacular

my son and i loved the mini golf that was included in our stay

the wifi was a little weak in our room, but it was on the end of the hotel.

helpful and friendly reception, to the immaculate rooms, to comfortable bedding, to easy parking

pool was amazing great facilities food was good staff was excellent.

breakfast was great

would love if they offered room service

no free wifi

undercover car parking great

room overlooking golf course the best buffet breakfast staff were brilliant and very attentive best place we

room size was decent, there was coin operated laundry and there were 2 pools; 1 main and the other smaller and

everything including clean pool

laundry

safe car parking

the swimming pool was good

kitchen had absolutely everything you need and even a dishwasher which was really appreciated

the wifi was not good at all there was no fridge there was no drinking water 's bottles

there was free low-speed wifi, too

wifi connection and speed

wifi was poor.

all very good staff breakfast wifi very clean and quiet location

kitchen utensils + dish washing soaps were lacking, but that's about it.

fully equipped kitchen and laundry with everything you ever need and more

what i needed as i was travelling with a small child - we had a lounge area, full kitchen, laundry and bedroom

i love the swimming pool, spa pool and the sauna

there are nice facilities, pool(inside, outside), bbq site, gym, etc

we loved the pool and spa after dark, all to ourselves

and roomy, beautiful view from balcony, full set kitchen, comfortable king bed with perfectly white sheets

really nice view. spa was great! the pool was heated.

friendly staff, comfortable bed, nice views and beautiful spa to enjoy in each room

the bed was to die for and the spa is absolutely amazing

not kitchen facilities

gym was closed

the gym and laundry

the equipment in the gym room is rusty.

no shallow pool for little kids

have a playground for the kids on the ground floor with lots of toys highly

wifi was a bit slower

(my fave) wifi good tv channels & movie selection good plenty of elevators, it was a busy period & we were on

late night room service was prompt ud83dudc4c breakfast was great

they have a nice outdoor facility right next to the laundry & pool were we hanged out & ate our take away dinner

do with wifi in rooms but not complaining because had a great stay at the d'arcy arms and would recommend

very poor wifi signal in my room.

no face washer for the shower and the wifi didn t really work.

parking was convenient & accessible

laundry wasn t easy to access s had to find a worker each time and there s only 1 washer and

clean, room service was great

the kids loved going to the pool which being winter time right now had a heated spa and we were lucky enough

there was a big pool and the complimentary breakfast

beautiful ocean views, very peaceful, nice vibes, delicious lychee cocktail at bar down stairs.

we loved the pool and the gym, the tennis courts were a massive bonus

also no wifi in the rooms only in the public areas

gym could have more options other than just cardio

one of the young male bar staff was very accommodating & made amazing cocktails

both kids just wanted to live in the pool the whole time

we have fair skin so don't like to spend full days in the sun so the indoor jungle gym and some of the activitues

no light above bed only in kitchen and bathroom. so a struggle at night

only wish the laundry is 24hrs

booking the room with two small kids i requested a parking withing the hotel but was told on arrival it was full

location, excellent facilities (pool, spa, and sauna) and a clean room with everything we needed

options for rooms, as we required larger room for 3 kids, plus the views and pool area

view, tennis court, swimming pool and all the staff

everything available in the kitchen

free foxtel was a great bonus; large bathroom/laundry facilities

the hot tub and pool were awesome

lovely pool, mini gym and tennis court

some issues are there with wifi network

pool area was spacious and comfortable, great that we could enjoy drinks there too

there was barely any room to move around even with 4 people at the gym

the service was high class and the in-house room service was absolutely amazing

we also took advantage of the hotel s spa and gym facilities, which were spotless and well-maintained

stocked kitchen

air fryer might be good for the kitchen?

we only wished the pool was heated.

ad said kitchenette but there was only a microwave.

access to buses and trams,beautiful pool,spa sauna,room was lovely,staff helpful and

room dining menu pricey , we ordered the burger for $29 plus room service fee and there was nothing fancy about

service was great and we really enjoyed the lagoon pool and having the option to hire snorkelling gear

menus and in room service menu was very over priced

better meals for room service stop charging $6 to deliver it

pools were a hit a bit cold but the spa was lovely

unfortunately they do not have any self operated laundry machines in the hotel

spa and gym are no service for a long time

i wouldn't let kids near the balcony, but the outdoors is great, the rooms nice and the vegan toiletries were

doesn t have laundry facilities and didn t realise u until we checked out that there is an asian restaurant

we loved the spa area thankyou, rooms were cosy and location was convenient.

the pool and pool bar cocktails, fish in the pool, spa, service, good range at breakfast buffet.

such a magnificent property with a beautiful day spa and pool area. perfect for families.

booked an ocean-view room at jw marriott gold coast resort &spa as a wedding gift for my son and daughter-in

bed was very comfortable, room service great, pool service great staff very friendly i would highly recommend

the staff went above and beyond. had room service one night, the food was amazing.

the staff are amazing! the pool food is really well made!

loved the pool area, the bar staff there were excellent and very attentive

the rooms were very nice and the view stunning, we ate breakfast out by the pool which was clean and comfortable

total package of the facilities cafes bar spa etc

kids friendly facilities

spa receptionist

however, this was offset by providing access to facilities as i had to utilise the lobby bar to work remotely

room service took 1hr 20 min for ice cream

a bit iffy about the $10 room service fee for every order

the wifi was a bit spotty

for the light and fan -hair dryers in both bathrooms -washing machine -dryer -heated pool -heated spa -fridge

enjoyed going swimming in the pool, walking along the garden pathways to the beach - and i met some lovely

close to the beach, nice pool.

and the bbq/pool facilities are clean and well maintained

inside spacious area and full kitchen equipment was fantastic, even airfryer

has a heated spa and a good size swimming pool

kitchen fridge was yellow with

the heated pool

the spa pool

nice place to staff are friendly and helpful wifi is slow

wifi was quite slow.

the reception and cleaners were so nice and the rooms were great and the pool

location - walk to town, beautiful outdoor area, we had a large room with a seperate kitchen area - well setup

decor was a bit tired and dated, particularly in the bathroom and kitchenette areas

parking on location

free parking

loved the decor , very nice and tidy , great bar downstairs

room, but it's made up for by the great value, beautiful bathrooms, and great facilities with the kitchenette

amazing large well light bathroom and clean kitchen and bedroom. great location in town!

they have a laundry room where you can wash and dry your clothes - a bit pricey at 6aud for each but they

surface parking with ample lighting

lovely and quiet in the rooms considering the facilities down in the bar and restaurant area.

the wifi is patchy - sometimes it would let me log in, sometimes it wouldn't.

wifi too slow

aircon was a bonus, only thing was hope it for a spa bath like advertised with one of these rooms but wasn

at night struggled using streaming services due to the number of people on the wifi as they were at full capacity

parking is a bit tight if you have a larger vehicle but at least they have off-street parking.

we all tripped over the lip in the bathroom doorway and the wifi was very hard to connect to.

guest laundry available

room had large corner spa bath too that unfortunately hadn't been cleaned thoroughly, but well maintained &

under cover parking road could use abit of work nothing major

no room service or laundry facilities

the kitchen was well equipped, as was the bathroom

we had no undercover parking

full proper kitchen

hotel, comfy beds, quiet rooms thanks to the double-glazed windows, easy parking, easy check in and out, a great

room service was limited due to covid - stop serving at 10am but luckily there are plenty of food

no secure car parking

no water bottle provided. no laundry service

think wifi should be free in any hotel theses days

seemed to be lacking room service options which we have used

parking was easy, check in and check out were seamless, and the location to the hotel for dinner

easy parking

pool & gym facilities was great

beautiful rooms, fully stocked bar fridge, easy convenience for the glen hotel. highly recommend

dedicated car parking

have wifi

good hotel for the price. ample parking. easy to check in. good feed and drinks. big rooms

and plenty of free parking

property was clean, quiet and well maintained the room was comfortable, parking was easy and the location was

was a two bedroom towns house, full living room and kitchen facilities

noone sitting in your pocket, you have your own privacy, a 2 min walk to the shops and plenty of parking

nor microwaves in short stay rooms, also couldn t access netflix etc couldn t connect to wifi internet,

kitchen tap splashes everywhere as it's too big for the sink and has no filter

excellent, clean room, comfortable bed, awesome pool

location, facilities, parking, food and service was all amazing!!!

other people parking in my allocated room car park.

outdated bathroom, very slow wifi

wifi was not working

wifi wasn't strong enough

we really enjoyed our lunch from the sports bar and was pleasantly surprised to have it brought to our room

easy drive from the city. room service from the hotel restaurant. comfy clean room.

the check in staff were unfriendly, unwelcoming and did not communicate well about facilities or wifi password

the bar and dining area is also brilliant

all the experience however the room could of been bigger and undercover parking even better

everything you need to make a cuppa, iron clothes, cook a microwave meal, watch some tv, free wifi (make sure

wifi password wasn't with the tv instructions for movies as you need to use your smartphone with

was great, friendly service, free undercover parking, great wifi, comfortable bed and very clean

staff, close to restaurant, a lot of parking space, rooms were very comfortable

was great, friendly service, free undercover parking, great wifi, comfortable bed and very clean

beacuse you have to go though pub area with kids and no lift

many stairs to walk up with kids and luggage

kitchen windows, it was a bit warm in the kitchen the morning

wifi password didn't work and i had to use my phone as a hotspot (tried it several times with

parking no issue, checking in and out was easy

parking could be better but overall a safe neighborhood

no room service beds were not made and crockery and cutlery was not replaced with clean stuff in the 4

good value for the price, wifi good

there was no light in the laundry and it was a bit cluttered

the kitchen lacked a few desirable pieces of kitchen equipment, however the manager was quick to assist

staff, kids loved the pool

& coffee making facilities, fridge, microwave, great bed, lounge, etc with the added bonus of a pool & garden

there is also an onsite laundry and off street parking

easy free undercover parking

there is also an onsite laundry and off street parking

looks like there was a communal kitchen a long time ago

well secured, ample parking

downfall was the parking

lack of a kitchenette

hotel with a good restaurant and bar downstairs

wifi was bad

kids enjoyed the heated spas and the lap pool

the kitchen was large and well stocked with utensils

kids loved the roof top space and spa

stay here regularly - nice staff and rooms with nice, modern decor, full kitchen, full size fridge, washing

were slightly dusty - do request for a thorough vacuum of the room lack of facilities, gym was under renovation

is small, so more for kids

forget wifi

usually like hotels that provide room service dinners and breakfasts and on this visit, the restaurant was not

in after hours was not good and not made clear ahead of arrival gym equipment was poor swimming pool was under

the laundry was easy to access and the machines easy to use

not enough laundry facilities for all guests and opening hours made it hard

we were above the laundry

laundry was outside and had to pay. entering to carpark was bit complicated.

the grounds were kept very neat and tidy, pool was kept clean, the room service was great etc

plants outside in giant pots, as well as the tight parking spaces

bus stop right outside property good wide parking spaces

car parking

wifi kept dropping out - and 5g signal was terrible in the neighbourhood - not s1 fault, only

laundry facilities and the big room also i liked having to service my own room etc vacuuming and

wifi was slightly dodgy. adequate but if needed for business, have a back up.

feature outdoor area disabled bathroom comfy bed family room excellent with kitchen and

loved the women only spa downstairs

no road noise and free parking was a big factor in our choosing to stay here

no gym or pool

pool was a bit cold

lighting, deposit system is pathetic, wifi not good,bathroom no proper things provided,noisy

staff are lovely, there's amazing views of the city and the gabba whilst going for a dip in the pool/spa, super

comfortable room, pet friendly, accommodating staff

additionally, we were charged a fee to have our dog with us, but there were no dog bowls or any pet amenities

the pool is small & basic but ok for a dip or entertain the kids & had plenty of natural light

room was spacious, the kids loved the elevated bath, the beds were comfortable and nice view

the choices on the menu for room service were minimal.

the room was so nice and big and clean and the pool and gym facilities are great

the gym is well equipped with all essential machines and is very friendly for teenagers

close to food outlets and convenience store but still quiet grass park next door was handy with kids drink

there is no room service provided and the room is very basic for the price.

pool (lights & palm trees create a really nice atmosphere) - large, clean & well-equipped kitchen - staff were

the road so very noisy every night for our 4 night stay - difficult to sleep, staff were nice, no room service

the pool was an added bonus and the staff were very friendly and

very good location and laundry was convenient

noisy trains, slow wifi.

laundry facilities were good

very helpful, undercover parking, short walk to toowong village and coronation drive, property was exceptionally

wifi was quite slow at times.

great river and city views, our drinks and meals in the rooftop bar were excellent as was our room service for

wifi is good and a/c auto change the temperature :) nice

location, spacious room, and the gym, sauna, steam room and cold plunge were fantastic

the view from the pool has got to be one of the best in brisbane, as is the bar

that we got stung for having to pay kids movies.

room was clean and spacious and had 2 single beds for the kids

very clean, comfortable beds, love the rainhead shower, well-appointed kitchen, easy parking, fantastic location

room very clean, thrash clear out daily, free parking & staff very polite

with excellent rainmaker showers, daily servicing including washing of floors and a spacious kitchen was great

d wifi signal was not really good.

location - just across from the lagoon swimming pool and waterfront promenade

gym is well equipped

parking, our suitcases taken up to our room, reception service, room service (including cocktails), pool, lovely

location was great, breakfast was amazing, spa was great, comfortable bed, fantastic staff.

happy with the tv cast set up wifi etc

the kids loved the movie tray room service

the spa was cool and didn t look clean.

staying in a room above the pool bar wasn t great

prompt room

wish can order easily from my room for room service due to deafness instead of going down and order at reception

was quite dirty through the hotel the gym was very dusty

no laundry facilities at all was also disappointing

no free wifi or parking it s 2018

great service from the moment we arrived. great food via room service.

super helpful staff, lots of special touches for the kids.

honestly if u have kids just avoid it

location. excellent customer service from staff. good facilities with pool, laundry and gym

i personally found the room a little bland in style and the wifi system was very slow.

the in-room kitchen facilities were excellent, with high-quality items including a good non-stick pan and

room was clean, staff are friendly, bed is very comfortable, location is 15 mins from cbd, room service was

great room service and friendliness

liked the long outside pool to jump in in the morning

they do not cater on the menu for kids - so take snacks or order uber eats but the experience turned out to be

staff were exceptional particularly the gentleman in the breakfast area, he was great with kids

very nice place, very helpful staff, enjoyed the pool when it was sunny

no pool available, was still construction

ice machine in the hall fast room service

heated pool and gym access 6am to 9pm. very clean, including the cups and plates.

the pool was bit too cold

we actually didn t leave it for the whole 3 days , so much to do , great restaurants and the pool facility

the fee for wifi is over the top and unexpected given cost of room.

what has happened to the kitchen staff there

the room and wifi was good

hotel parking wasn t clearly signposted, and if i m honest i don t know if where i parked was

was delighted to find a guest laundry where i could dry my wet weather gear