loved the pool area fantastic clean rooms where unbelievable office staff always there to help in any

we had room service from the restaurant and the food was so delicious the spa was wonderful

the food especially rump steak , the mini bar drinks was great, beds very comfy, free wifi, the spa bath was

nice place to staff are friendly and helpful wifi is slow

gardens and easy parking

wifi too slow

lovely and quiet in the rooms considering the facilities down in the bar and restaurant area.

free parking

the wifi is patchy - sometimes it would let me log in, sometimes it wouldn't.

car parking and location of restaurant

ample parking

spa bath is a bit slippery if you wanted to take a shower also its a bit small my partner and i are

pleasant staff and nice pool. room was nice and quite as well.

i book spa room to give myself but if luxury

clean and tidy, very pleasant staff and convenient parking

love how clean and tidy the room was i love how they even encounter a laundry not many hotels have

no change machine for laundry

password for the wifi in the booklet

the place was clean, well equipped kitchen facilities and spacious rooms

excellent accommodation. good size rooms and awesome bathroom. heaps of parking

room service poor

good location for our purpose. secure parking

wifi is very weak

room was clean, spacious, aircon was comfy, kettle and basic kitchen things provided

restaurant is closed on monday nights which i'm staying there, the gym is a very small one and some furniture

there s no wifi and there is a lot of cockroaches and insects.

they provided free welcome drinks for each night i was here and some of the best wifi i've used in an accommodation

full proper kitchen

the attached barra bar has a good menu, and my first steak in australia was delicious and cooked perfect

couple of complimentary drinks at the bar as well

nothing it had everything i needed good parking tv, wifi. good bed . fridge etc.

the room was great, comfortable bed, pool was great

the room has a well equipped kitchen and a guest laundry.

the wifi was exceptional 100+ mbps

wifi didn't work

newish, clean and accessible, laundry facilities, pool, bbq area, smokers area.

has the best spa bath and shower the bed was amazing chairs so comfortable only thing missing is a kitchenette

we especially liked the facilities you have for breakfast, kitchen, bathroom and bedding.

wifi too slow

the pillows and towels were amazing. totally enjoyed the spa it was beautiful clean.

access to the gym facilities and calamvale facilities.

location was perfect. felt safe and secure! great parking and eatery!

my bed and the room service was so good

free wifi in this day and age

hotel, comfy beds, quiet rooms thanks to the double-glazed windows, easy parking, easy check in and out, a great

pool was lovely to swim

you have to keep logging into the wifi continually

kitchen closed too early for me to order room service.

plenty of free parking, tv great, bathroom is modern, bottle shop was a 20 meter walk with a bar and resturant

secure and plenty parking as well

well appointed kitchenette with everything required for a short stay

heights mt resort was lovely free parking on ground level

the jumping castle for kids a bonus for family guests

the bed was extremely comfortable and the spa bath had a view out the window

parking & stairs

facilities in the hotel area, with pool, bbq, microwave (guest laundry area) - rooms had enough space for two

afternoon check-in, after hours service was prompt and swift, room was spacious, parking free and just outside

fully secure with gate access including free parking

we have a family room with kitchenette, located at back of complex

great undercover parking for large vehicles

great location, close to westfield garden city shopping centre, free car parking & wifi

i appreciated the layout of the parking as often you dont much room to manoeuvre

just needed a few more coffee sachets in the kitchen.

i didn't actually use the wifi but i'm sure it's good

comfortable (which automatically scores a 10 out of 10) and the room was spotlessly clean and parking the car

room and bed with good wifi in a great location

shower was very small. needed a kitchenette

i initially had some wifi problems but by the second day it was resolved

location and ease of check in and parking right outside room.

wifi wasn't strong enough

bar that its good

room was clean and quiet. parking no problem. motel easy to find

not a biggie because you can hot spot from phone, but no free wifi in room

it s close to the bar and pub

enjoyable all round....clean.....good food....good bar service....pleasant atmosphere.

couldn't get the wifi to connect but it wasn't the end of the world as we just used our own hotspot

other facilities were great such as laundry room, basketball court, pool, playground and plenty of grass for

one person looking after the bar and kitchen

room, comfy bed, easy parking, nice to have good restaurant/bar on site, excellent buffet

card payment for the laundry

service and food options at the bar were great

at the back of the hotel close to maccas and other food shops the hotel has a restaurant, sports bar and a

wifi was bit troublesome, sleeper availability would have been great

tidy little rooms. great location. excellent food. room service

enjoy that you can order room service after a busy day of travelling

of the two towels provided, one had stains on it. no wifi in a poor mobile coverage area.

if i had to be real picky just a cheese knife in the kitchenette..

i love that the tv had wifi built in to access netflix as my stay was a very rainy weekend

maybe parking situation could have been better

loved having our own spa and fire in the room too

undercover parking spaces not tall enough for my car

easy access no problem parking..everything i needed..

the wifi speed was also pretty good

was great, friendly service, free undercover parking, great wifi, comfortable bed and very clean

quiet, good chairs and table, wifi worked well, helpful staff, somewhere to park ute and trailer securely

the decor and magnesium pool

coffee from 7am-7pm each day, bar with cocktails and lovely food til 7pm with buffet continental breakfast

view, pool, breakfast and service was amazing.

breakfast was perfect

fresh, great view, quiet, breakfast included, water chiller, tea/coffee available all day and small treats to

the wifi is not available in the villas, but only in the reception which is bit of a struggle

partner and i got a free upgrade to the big house and it was absolutely amazing, the spa bath was to die for

there was no room service for fresh towels

was wonderful - big king sized 4 poster plush bed (mmmm so nice) - fireplace - huge deep spa in bathroom -

loved the large feature river rock fireplace here , the high ceilings & timber flooring which gave it such a

parking

no dishwasher liquid or tea towel in kitchen

comfiest beds, best service, flawless aircon, great showers & super fast wifi

parking no issue, checking in and out was easy

venue they had sammy j in was too dark and they needed bar learners for people to stand around or sit and

i called a few days before arriving and was told there were laundry facilities but there weren't

wifi didn't work

kitchenette (no sink) comes with a microwave, kettle, toaster, cutleries, crockery and mini bar fridge

plenty of off road road parking available

need to upgrade the internet wifi for better access to the internet

and finally someone was evidently often smoking outside (perhaps from the kitchen

we had a very peaceful stay even during easter and given its above pub, gaming area and sports bar so the rooms

a self serve kitchen would be nice and it appeared that there is one on the plan but

and great sports bar out back

free parking is also a bonus

there is also an onsite laundry and off street parking

there was a broken powerpoint switch. ok for us but wouldn't be great if kids were with us.

the man was lovely and had a pool, laundry, balcony, nice view and plenty of parking

car parking onsite, some accommodations have none

no kitchen sink only a bucket to put water in to wash dishes

it has a fully equipped kitchen & laundry

the location, pool area, decor & cleanliness as well as friendly & helpful staff.

the kitchen was large and well stocked with utensils

a large apartment with full kitchen facilities and laundry, dining, lounge, and large balcony for a week long

and had all the facilities we needed: large fridge, microwave, basic utensils for cooking, laundry facilities,

full size kitchen was fantastic

the gym area was pretty basic and had no aircon

plenty of onsite free parking was a bonus

very fatty meal with no nutritional ingredients and no kids menu

free undercover parking, and pool and small gym access

location was amazing room was clean pool was great parking was great

enough car parks when bar across the motel gets busy at night as patrons take up a few spaces

accomodating staff great location easy parking great location near manly cafe s

nice position in yacht club environs. clean and well equipped room with pleasant small pool.

clothesline, clothes horse on the balcony, laundry and ice machine

tv no wifi, i had to wait in the parking lot for half an hour before checking in

bus stop right outside property good wide parking spaces

was a bit small for 8 people no space to move as where we did the booking they only did the 5 adults

car parking

lacking in parking

the rooms are clean have nice kitchen facilities

the gym was a little small, but has the essentials.

location very good. room very comfortable. laundry free to use that was excellent

location was perfect to visit my son really enjoyed the pool

i personally found the room a little bland in style and the wifi system was very slow.

beautiful when you drive up, the staff are very friendly and helpful, easy parking in front of room, the breakfast

the swimming pool is lovely as well

easy access to ground floor room with parking at the door

easy check in, cleanliness; parking.

there was a pool and the gardens were well kept

pity no meal or bar service other than breakfast

kangaroo point is noisy high traffic location. pool on roof was dirty/unusable

pool was a bit cold

it it pet friendly but there is no grass anywhere near the property which made it hard for toilet

some of the gym equipment was broken

no gym or pool

the picture on google show there is a gym

price wonderful location everything you could need surrounds hotel dianna free on-site parking friendly

spa was unreal bed very comfy

big space, very comfortable,mini kitchen.

free parking a bonus

the free drink voucher at checkin for the attached bar/restaurant seated me to try it out and i m glad i did

hotel parking wasn t clearly signposted, and if i m honest i don t know if where i parked was

clean and well presented room in a great establishment with bar and restaurant etc supermarkets close by

that wifi should have been included in the accommodation cost - would have had to pay so didn't bother

parking was good

wifi was way too slow so could not work from my room.

i don't know if i was connected to the right wifi but it was so slow and laggy

parking came up short, and i had to park in the street, double flight of stairs to rooms, carrying

much i didn't like - with all the room renovations the self laundry was not up and running at that

kitchen and laundry facilities

access was easy. the staff were friendly. facilities are nice, big communal kitchen and laundry.

the pool was a great size for the kids to use

to the room, the pool at my door, the staff were amazing, all was exceptionally

the pool was an added bonus and the staff were very friendly and

our room service order didn't happen..

the location is excellent. nice to have access to guest laundry facilities.

we had a cricket game at the gabba. could easily walk, kids loved the pool also.

the choices on the menu for room service were minimal.

upgrade to suite with balcony, kitchen with refrigerator, dishwasher, coffee machine

one other thing i noticed was the poolside space, probably disproportionate to the number of rooms in the hotel

infinity pool on level 21 was great

staff were accommodating and always fit us in to the rooftop bar and always helped when we needed it

plus bo laundry because machines were bust and wifi was breaking up every 2 minutes

morning also took 1 hour for our meals and they arrived seemingly having sat for some time in the kitchen as

pool and gym facilities were great, rooms clean and everything we required

room service was super quick, piping hot and freshly made

liked the long outside pool to jump in in the morning

good bar snacks, lovely friendly staff

location size of room free laundry facilities

laundry was $3 per load

we also didn't have any room service, but when a guest went to the office to ask for more sugar, it was provided

parking was very handy and laundry facilities

we were above the laundry

to go to laundry at back

too hot in lounge and kitchen areas upstairs , a little pricey i think for the room although it was freshly

the bar wasn't too loud and the room was nice

hot water in shower our room was above the kitchen and the exhaust flue was noisy beside our bedside window

loved our pre dinner drinks in their bar and warm friendly patrons

undercover car parking would be good

to pay for wifi and some channels on my tv were fuzzy and i couldn't figure out how to access the gym and pool

nice pool and spa area as well as gym

kitchen staff don't really understand vegan requests

it was a pity that the hotel's bar was not open for a nightcap but that is understandable

for christmas it s a perfect place to stay at with your family especially since my room had a kitchen and if

room service was prompt, and the food arrived fresh

smart tv good wifi

the wifi service was reliable and fast

the pool was advertised as heated but was freezing

was able to get an early check in and all hotel facilities including breakfast, bar and room service was spot

cocktail bar food was better however help when arriving with luggage i think is

room service expensive but from the superb restaurant

outside and underground carpark available and unlimited use of wifi

the room service for breakfast was on time and very nice thank u...

good bar and restaurant with good prices

the staff are very attentive and the small inclusions like the free mini bar are just nice touches

we had room service one evening and that was very enjoyable and tasty

faster lifts on a busy night, room service had to close for 2hrs so we ended up with doordash :(

we found the leisure deck with 3 pools & bar, gym & chillout zone with outdoor cinema was epic(lv 7) & private

pool and gym were excellent

wifi was reliable

could have been bigger a bit cramped, for the price i would have expected free wifi and free

no laundry facilities at all was also disappointing

breakfast lovely too but a bit expensive for what you get

spacious rooms, facilities are great. buffet breakfast is perfect

was given to wifi details and could find them in the compendium

off-street parking was a bonus for our car hire and the concierge was very informative with things like grocer

bar over the road is noisy on friday and saturday evenings so earplugs were handy

quite 4 star, no laundry in the room ( a shared coin operated laundry ) and the dishwasher in the kitchen leaked

great location. free parking

room service after midnight was limited.

kids loved it

there's a variety of foods available for kids and vegetarian

breakfast was very good

a gym would be nice. there was no hotel facilities infomation booklet in the room.

the pool was gorgeous and the gym was great

the fabulous pool and gym

the pool was gorgeous and the gym was great

the room service meals was lovely,beef cheek perfection

from the concierge staff, charles bar staff, poolside staff, room service staff, maintenance staff- all of the

large room and good to have a large double for us and two single beds for the kids

room smelt of cigarette smoke and laundry left in hallways.

also the free wifi is fast enough to watch netflix and youtube videos in hd

wifi slow unless you purchased faster

internet was weak, there was no lounge in the room, there was no pool, no area for the kids to play, however,

didn't work, unfortunately, and we wanted to use the in-room service

would've loved to use room service, but i was not going to pay the delivery fee on top of the food cost when

wifi very

limited room service and dining options in hotel - rooftop bar seems to always be closed

the rooftop bar was closed on the day we were there unfortunately. monday night.

there was no daily room service.

perfect this property if like to cook some food you want very clean and quiet a lots of parking

comfortable room excellent value convenient location covered parking

plenty of shops close by, golf course only a short distance away

gated kids games room and playground in the restaurant is a great place to relax at the end of the day

were in a refurbished bed-sit room with efficient ac, adequate kitchen facilities, comfortable bed and excellent

the wifi is constant and strong

of the room service staff was very grudging about making up our room and actually groaned when we said yes

there is a laundry room on site, just $3 a wash, including powder

clean and spacious room with all required facilities, including a microwave, a toaster, basic kitchen utensils

the bar shutting at 8

the gym is well equipped & already arranged for social distancing

no 24hr room service.

the gymnasium was clean and well equipped for our use

a well equipped gym is always a bonus when travelling

no tv in the 2nd bedroom to keep the kids happy, so they parked themselves in our bedroom

room with laundry, dining table and kitchen sink and microwave

falling apart including the bathroom food being masking taped up so could not shut so dusty kids got allergies

was a large apartment with kitchen and laundry. friendly welcoming staff.

the location and that it had a laundry. love the old world charm of the place too.

outside corridor had smell. weak wifi parking need to pay a$25/night

fully equipped kitchen

facilities in the apartment with functional kitchen, washing and dryer

didnt use the gym or pool but wow, will do next time

didnt use the gym or pool but wow, will do next time

limited car parking

the parking and the creaky door that leads out the car park

the kitchen had not been told of our request for a croissant in lieu of a full breakfast because of an

kitchen close at 8.30 was a bit early

parking included

- pool was good (spa was out of order) - breakfast was fantastic

in town for the night and was impressed by the location, price was good and a good quality breakfast

also the pool was great

excellent location, really spacious and comfortable rooms. good pool and gym area also.

glitches with anything to do with check-in, check-out, booking cabs, food and drinks service at bar and in room

no self laundry no light switch in bathroom expensive laundry services

central location relaxing patio and pool excellent breakfast

i also liked the free wifi and the four free mini bar items

the streaming to the tv wasn t working smoothly, unsure if it was the wifi

the wifi wasn't any good it kept dropping out

hotel was amazing, comfortable, friendly staff, nice room service menu

no full size mirror in rooms. lighting controls took a few times to get and the wifi was slow.

fabulous mini bar selection

pool is just so great, the floating pillows are so good and great for entertaining kids

great room service

another thank you goes to the friendly staff of hooch & co, the restaurant and bar attached to the jephson

room service from the japanese restaurant was not available- understandable on a busy friday

3 ensuite bedrooms, kitchen and living room. plenty of room and facilities to make own meals

however, if u have active young kids, i won't recommend this hotel/apartment unless your children can behave

easy parking and close to shops

out door pool would have been a treat for the kids as they were disappointed how chilly it was

kids room room was a hit with our kids aswell as mum and dad

i do not rate the food/room service - $44 for a steak that was almost inedible, mash potato that tasted like

breakfast was great and lots on offer to choose from

the central location, stylish decor, bar and restaurant looked very nice, movie room and games room are a great

platforms didn t work so had to be cast from my ipad there was no where to heat up meals and laundry room was

very clean, fast free wifi and quiet aircon

i guess location-wise its a win, not great for people with young kids, the bed slides all over the room, other

the guest laundry

nice to have access to the mini bar and snacks (if you just can't be bothered to go out)

i wish i d known sooner about the japanese restaurant downstairs (which also services the room service)

location of the pool

gym was a little meh but who goes to a hotel for the gym anyway

one visit, no wifi which given i wanted to work was not good

internal access to adjacent pool

bed was beautiful and the buffet breakfast was worth it

gym and pool areas were ok but could be better

better to door dash than after hours room service but normal hours room service food good.

wonderful accomodation, kids loved the heated clean pool

it rooms was great comfy beds great pool only thing i was wondering where the spa was said it was next to the

rooftop bar, gym and a swimming pool is a fantastic touch

bar downstairs shouldn t advertise open until midnight online for weekdays as it was closed by

reasonably priced. great location, friendly & helpful staff, clean rooms, lovely breakfast

the staff were wonderful. restaurants and the rooftop bar were unbelievable! loved it

i like the gym area and pool area

free wifi free parking i ll definitely be staying there again

there is a useful small kitchen with microwave, hot plate store top and fridge

gripe, our wifi ran out after 3 days, when we went to reception we were told that s it and were offered no

parking was easy and good fast elevators

value for money, free parking, great location. comfortable and light 1br apartment.

pool and gym closed from 3 for footballers

restaurant was lovely for breakfast

the pool bar and resturant have delicous selection of food

location, room, bar upstairs everything

this room for my parents and a family room for myself and two young kids

the view from the gym window is absolutely stunning

the kids loved their time playing in there and we enjoyed the poolside table service

loved everything the comfortable and clean room, great facilities (pool, spa, sauna, gym), amazing buffet

our experience with the kitchen staff was terrible however

room service was excellent

and the bar manager only too happy to show you archived newspaper clippings of the pub's colourful past

can i say, the hotel has offstreet parking

tea,not sure if that was even avaliable no instructions for how to run tv didnt know there was wifi

with the wifi that the app has said was available to me happens to have not been not available

off street parking

especially loved the roof top bar and pool

couldnt have an interconnecting door with our kids.

location was awesome, 5 min walk to hsw and james street. gym and pool were beautiful

staff were wonderful - everyone from reception to the rooftop bar to the restaurant were lovely

the rooms were modern, stylish and clean. we loved the rooftop pool and rooftop restaurant

wifi was good

the tv / wifi wouldn't connect

wifi didn t work on the tv

gym facilities & pool were great

good sized kitchen with everything you would need

great rooms, kitchen, laundry and 2 tvs. would recommend

there s no room service.

great location, friendly and helpful staff, gym, indoor pools were great to have available

cleanness. we only had one room service in 7 nights.

wifi not working so unable to watch tv

no kitchen cooking facilities

thin, you could hear people walking through the hallway, especially if it was a noisy family with kids

wifi didn t work well

everything was great. pool is fantastic. breakfast very good. rooms clean and comfortable.

no laundry facility

more kitchen equpiment

spa pool was broken - no power to it

the pool wasn t working. with 3 kids, this was a bit of a pain.

family or group of friends the property was clean and tidy and plenty of room for 3 adults and 2 kids

location. good kitchen. friendly staff. close to a woolworths.

wifi not working for tv

has a laundry (though best in first served), room service (best tasty veges), cosy, clean

location was good. price awesome. there have self- laundry. wifi was weak in room.

i think you could advertise and promote this as a kitchenette and include the above and a toaster

location was awesome, restaurant, bar all downstairs. staff were quick and amazing.

the bed was comfy with great pillows, the tv was massive, the wifi worked well, and the shower pressure was

everything was close for me staying there and room service was just perfect

goodies and comfy bed are provided to the pet for pet friendly room

all the butts on the balcony that our kids thought would be good to play with until we put a stop to it

room service had on it that you could only order a drink with purchase of food so i had to walk

was very disappointed that the free wifi code did not connect me on two separate occasions in one night so i

only problem was the no cutlery in the rooms and the no room service on weekends during days and night other

free wifi

lovely to have the bar on site and the convenience store at the end of the street

the rooms were really small with scarcely space to get around the bed no room service