the pool, the breakfast, the staff everything was amazing!

breakfast buffet was great and gym and pool were lovely

wifi worked well and all equipment was functional

had only our towels changed as room service would be better if the pool was heated we received a bottle of

my kids were extremely happy with that

well located, very functional, spacious, wifi worked well. self check-in worked well.

have done with a little more kitchen wise, like a sandwich maker, a platter, plastic glasses to take to the pool

wifi was unreliable and kept cutting out

excellent location and parking facilities.

free foxtel was a great bonus; large bathroom/laundry facilities

am still unsure if it has a pool, we really were only in our room and then out so it was no big deal

i wish oaks had facilities for guests to wash there laundry

and roomy, beautiful view from balcony, full set kitchen, comfortable king bed with perfectly white sheets

luxurious interior, spa, beautiful views, spa in unit, pool and spa lovely

i would definitely stay again next time unless need kitchen and laundry for long stay

in had sand on the floor i could feel it on my feet when i tool my shoes of in side was in the kitchen area and

only thing that was a little disappointing was from about 2pm the pool is in full shade

spa receptionist

even tho they forgot to mention that setting up the room service on the table in the room would be a $10 fee,

also there was no spa pool to relax in

pool and grass area is lovely

liked the live music in the afternoons and the pool

poor wifi

do with wifi in rooms but not complaining because had a great stay at the d'arcy arms and would recommend

laundry facilities weren't available due to being used by housekeepers for dirty room linen (false

good location right beside the tram station with good breakfast spread.

the facilities are excellent - game room, swimming room, laundry area, etc

from the pools to games room, the gym and the chill out area

we could order drinks at the bar while keeping an eye on the kids

2 pools, 24 hour gym and double beds

location gym pool

parking very limited. no free wifi, no newspapers even in the breakfast restaurant

the kitchenet was the perfect size with all the necessary equipment, our dishwasher was out of order

fully equipped kitchen

only wish the laundry is 24hrs

the kids loved going to the pool which being winter time right now had a heated spa and we were lucky enough

complimentary mini bar was a nice added touch

good balcony, heavenly bed, great wifi

liked everything about the room, nice modern and comfy, down fall was wifi had to be paid for

just 150m from the beach, and the kids absolutely loved the swimming pool

we also took advantage of the hotel s spa and gym facilities, which were spotless and well-maintained

the team at the front desk and the ladies in the spa made our trip amazing, thanks so much team

beds were comfortable and kitchen had everything required

gym in basement was nicely equipped, rare in many hotels

at the reception was great, loved her smile and her interaction with kids

the other which maybe the host can fix, the wifi blue ring light was sooooo super bright, it was so bright i

the hotel did say there wasn t many parking spots

the beautiful design of the place, i liked how secure you feel especially parking in the motel reception is

renovated - modern bright colourful beautiful bathroom, comfortable bed, parking, convenient location, pretty

secure parking was nice

spa and gym are no service for a long time

we loved the spa area thankyou, rooms were cosy and location was convenient.

it needs a fun kids pool area.

lack of laundry facilities

only challenge is that the hotel doesn t have laundry services and no place to dry wet swimming

decent gym and easy access to getting around on the

great menu for the pool and room service as well

the rooms were very nice and the view stunning, we ate breakfast out by the pool which was clean and comfortable

the staff were exceptional i loved the green incentives through the hotel room service was fast and delicious

the pool

the pool is great

to be a change machine in laundry simplify the way u book kids into kids club should be able to do it from your

play gym inside was shut for part of our stay

loved everything. something that could have been improved is for a kitchen sink in the rooms.

when we arrived we ordered pool side slushies and cocktails and went straight into the pool area, well supervised

secure underground parking and guest laundry

laundry in the basement at a cost of $5 per load to wash and $5 per load to dry

neat and tidy rooms modern great room very happy great location great spa and pool

free wifi, foxtel and secure parking

balcony overlooked pool and a lovely quiet area

for money room was spacious clean and well equipped pool was beautiful

pool spa big rooms

wifi doesn t work from my room :(

spa was not available at the time. but pool was amazing

super comfy beds very relaxed atmosphere gym pool sauna and hot tub

the location was great. and there was free parking and wifi. staff was very welcoming.

sink ( as in a mini kitchen ) but that is known in their advertising needs some update in shower- cracked tiles

it had off street parking & was in a good location

comfortable, clean room, fridge, air-conditioning, tv, wifi

bed, pool, air conditioning and free wifi

breakfast was expensive and whilst the variety of food was great, the actual taste was average

our favourite part would have to be the outdoor pool, the spa hidden in the cave and the beautiful fish and

snorkeling spa in cave pool pool pool with cocktails..yummy

the gym was quite basic and some machine broken.

the pool and pool bar cocktails, fish in the pool, spa, service, good range at breakfast buffet.

room service drinks are quite expensive.

terrible service from checkin star at reception to room service and restaurant staff

pool, breakfast, all facilities were world class

service was great and we really enjoyed the lagoon pool and having the option to hire snorkelling gear

room dining menu pricey , we ordered the burger for $29 plus room service fee and there was nothing fancy about

spa bath was small and was described as being large you could only fit one person in

i like the set up of the hotel good parking space

no room service, the staff failed to inform me about the laundry onsite

the resort was lovely with a good size pool and spa

undercover car parking great

would return without kids but perhaps at an off peak time

it was a treat for us getting away form our kids and businesses

the room service we got wasn't great

additionally, the facilities are top tier the spa is decorated nicely and the pool is always kept warm

i could see the gentlemen across from us with not much on and sorry to say pool was occupied with kids playing

was fantastic, great view,very comfortable, great shower and kitchen and laundry

the size of the room, it s amenities (kitchen, laundry, etc) and the view

gym, pool, sauna, spa pool - great facilities available indoor & outdoor

there are nice facilities, pool(inside, outside), bbq site, gym, etc

are so enjoyable and relaxing no matter what the weather u can still have fun and entertain the kids

wifi inclusion for streaming would have been nice

wifi connection and speed

wifi worked well and was easy to connect to

wifi was great

wifi was poor.

comfortable room with the bonus of a laundry room as well

beautiful ladies who made check in and out a breeze, free parking and the room was

they have a full kitchen and iron board etc. the staff were lovely

wifi is free but not secure.

wifi was weak, i found when the kids watched xbox my phone connection was weak or no connection to

lots of room outside, plenty iof parking and park lands

a short 5min walk to mini golf/gym/olympic size pool (also complementary

reception staff were so lovely, happily assisted when i needed to use the laundry facilities, and asked to

no kitchen wares / microwave in room

such as tennis courts, mini golf, pool, gym and restaurant

everything was perfect. perhaps the parking could have been better.

of accommodating to our needs the only thing that i would like to express is that bruno form the bar staff went

was really uncomfortable it was like sleeping in a hammock an the single wasn't any better the wifi quality was

bad wifi connection and our tv remote had semen on it from its previous occupant

parking area could do with a tidy up

hotel bar down stairs plus shops across the road and food outlets

family room over the beer garden which is open to early morning and the kids learnt a lot of new language

the wifi

car parking full to the brink, no dedicated spots for hotel guests

on the fifth night, we stayed in to do our laundry

were there to take the kids to the footy and the location was excellent

our 4 kids didn't want to leave

kids slept through it but i guess adults sleep lighter

kids wanted a microwave in the room to reheat their left over pizza that s the only thing i can

our room was a short 1 minute walk to the bar and restaurant area downstairs which is where we had a wonderful

staff, pool, parking, local shops etc

appartment itself is very beautiful, very new and nice furnitures, great kitchen and nice bedrooms

location, space, laundry, kitchen, two bathrooms and air conditioning

the apartment was beautifully decorated & spacious & loved the double spa in the master ensuite

and spa very nice, just a short walk to the beach

good off-street parking

great happy hour cocktails at the bar & good coffee

wifi was rubbish

and if the ocean isn't playing - a lovely onsite magnesium pool with the cutest little cabana (which we hogged

restaurants 20 min walk, not enough onsite parking

wasn't a dislike but there are no guest laundry facilities onsite and i was hoping there would be

very clean room with pretty decor and handy kitchen appliances, mini bar and other useful room inclusions

the room was spacious, including a kitchen

so kind to give a breakfast basket and top up on anything we needed (towels, toiletries

breakfast - even though we said we didn t want it, was great and if we didn t have an early

close to the airport and airport parking

the bed could be a bit firmer. wifi connection could be improved.

wifi is good

the motel provides long term parking at very competitive rates which was very convenient

the onsite parking was safe

the gym was well equipped for a hotel and although it didn t have any free weights, it had some

bed, great shower, good desk area, great restaurants, bars, park, walking tracks, beach, great wifi, right at

the kids loved swimming in the pool and the staff were super friendly

great pool, there is a gym and free wifi

the girl at the bar was a little distracted, just for a moment, chatting to some younger, much better looking

shop great ocean, gold coast and hinterland views balcony, spacious apartment and with seperate laundry good

7 nights with a family of two kids

the studio room was smaller than expected and ideally the shared laundry was not expected

very disappointed there was no spa as advertised

kids in the pool.

attached pub had gf food and pinball for the kids

room service was great also

no kitchen sink

sink wasn t practical for kettle/kitchen use

beautiful beds, very clean, fantastic food and bar but with room service option

the resort itself has a nice pool, spa, mini golf course, games room and gym

also mini golf, sauna, spa & restaurants on site

free parking was much appreciated ud83dudc4d crazy golf and indoor pool fun

great rooms with kitchen and balcony and welcome package.

fully-equipped kitchen and washing machine and dryer were great to have

had booked in as 5 people - (3 kids)

parking,

excellent laundry facilities

great accommodation - extremely clean and comfortable,good airconditioning, great parking.

well stocked with air conditioner, fan, light, heavy curtains, a fridge & microwave and free wifi

apartment was spacious with a decent back yard and a nice kitchen

wifi didn t connect to children s devices

free parking on site made life easy also

was very comfy laundry was free

kitchenette facilities fine

the kids enjoyed the free wi-fi and excellent selection of tv shows (including netflix)

cars didn't have undercover parking, but more than happy to stay here again.

convenient parking at front door and kitchenette a bonus

teaspoons to make coffee ,no knives to butter our toast, in a room near the laundry so noisy at 7 30 pm

little heated pool for the kids to burn some

tv sound very tinny. wifi limited to outside near swimming pool.

ad states kitchenette i was expecting a small hilltop but got a sink and a microwave the fridge was turned

couldn t connect to wifi

not much; reported a water leak in kitchen sink

very comfortable bed. lovely clean pool.

a nice clean pool and very helpful

room was very spacious, with a kitchen and fridge

plenty of off street parking too

wifi was a little inconsistent and frustrating at times so if you have business to do better to

was lovely clean receptionist was lovely to deal with rooms where so quiet pool was lovely and clean you can

i would have been good if there was some shade over the pool

the parking

good parking

older style motel that provided a bed for the night and onsite parking

only improvement i'd suggest is extra laundry facilities if possible, whilst its amazing having it onsite

friendly staff -clean rooms -great location -comfortable beds -dark blinds -good facilities -free parking

wifi was very slow

room was clean , plenty of safe parking

plus i needed a laundry but i didn t check for that

supplied mcdonald's was close by which was sufficient owner personally helped us with doing our laundry much

on the viewing deck was broken so couldn t seat down and enjoy the views had a cockroach in the kitchen cupboard

romantic winter escape with luxury furnishings, cathedral ceilings, fire place and extra large spa bath

poor wifi

detail was amazing - especially the bathroom and the fireplace

the pancakes for breakfast =), the bed was so comfy and loved the fireplace so nice and cosy, staff were so nice

view, pool, breakfast and service was amazing.

enjoyed the pool, and the poolside menu

the pool area was lovely

nice hotel, great dining and bar area

fresh, great view, quiet, breakfast included, water chiller, tea/coffee available all day and small treats to

maybe parking situation could have been better

self-contained accommodation with a fireplace

parking and check-in was easy

loved having our own spa and fire in the room too

no wifi and staff didn t explain much, but friendly

rooms were serviced daily by the lovely staff, and we had access to a laundry for a small fee for the washing

only drawback wifi reception not good, best to hot spot mobile phone

and service was awesome but should have more activities or may be a pool for kids

food from the bistro was excellent and the room service was right on time with very friendly staff

large, modern and clean room, including kitchenette and large bathroom

location is beautiful, breakfast and dinner were delicious. staff were excellent. nice and quiet

the guided kitchen garden tour was interesting

one gripe was the poor phone reception and wifi reception from within the room, they seriously need a wifi

food overall was of a high quality, but the breakfast in particularly was sensational, the flavor and the

the spa treatments we had were the best experience of that kind i have ever had - my husband and i both

hot bar maids and rooms were clean and tidy.

lack of secure parking

loved the decor , very nice and tidy , great bar downstairs

the parking is difficult.

parking off street. bistro had good variety priced well. the beer was cold

wifi was not very stable, but i was told, the technicians were working at it.

easy parking

room with convenient small kitchen area

plenty of off street parking

parking, not enough, and people think they can park caravans in the car park and leave no room for