they did not give us the wifi password until the last day

location really good and parking was great

was a perfect location perfect hospitality parking local garage 24/7 iron and ironing board in room very clean

also parking for cars included - that saved us a lot of problems

the bed is super comfy and having parking available is a real bonus

parking available which is good

not much. the experience was as advertised. wifi was a bit slow in my room but that's about it.

staff were friendly and free parking

the things the place can control like customer service, wifi and cleanliness were top notch

the shop room content , all required bedding towels , fresh , and superior quality, private parking ( inner

wifi was a bit of an issue in my room, one minute it worked next it died

room service was prompt and great value

wifi, hotel was really handy for work, pretty good value for money in london

really comfortable room with extra pillows, comfy bed, good wifi and great shower

the food (room service) from the restaurant was brilliant

requested an early check in which couldn t be guaranteed but our room was ready on arrival

poor breakfast no room service

tap water in the bathroom is not suitable for drinking, we had to go down to the kitchen for water

in breakfast cold breakfast guests walking through kitchen while breakfast being cooked dirty nails of person

everything was clean and room service came every 2 days, which made up for the lack of space

it would have been nice to have bar separately from reception and food eating area

towels was provided along with laundry bags, tea/coffee services etc

were lovely, wifi was brilliant, rooms were clean and comfortable, shower was lovely and considering the hotel

pet-friendly, subject to a charge of 20, but ample free parking (don t forget to register your

amazing; one gave my girls a drink and chocolate to perk them up and the others helped store the kids bits in

the wifi didn t

service easy check in and out free wifi bigger room than i imagined with hairdryer too good cooked breakfast

no wifi for 5 days, nothing had been done about the complained.

poor wifi

to get it fixed, this was room c2, everything else was great with the room, comfortable bed, good room service

wifi was good

room service kept everything tidy, and free parking was a big bonus

kids crying, people making tea, you can hear everything at the time you just want to get some sleep

parking . sometimes no free parking and you could get a ticket if not careful

was a very very unpleasant experience, we could not sleep in the room, even the kids were upset with the state

disappointed in breakfast as it was a continental one and room service only but do understand during there

signal in the hotel is terrible for general mobile connection and wifi very poor

room service was efficient and the staff lovely and the food well presented but ingredients

informed the hotel it was our wedding night stay and they arranged the bed with flower petals and towel swans

some of the items on the kids menu was not on the main till, girl behind the bar was very abusive over this

strong wifi, everything is

very clean rooms and comfy beds, free wifi and tv

also i had some problems with connecting to wifi (and after connection sometimes there were issues with connection

wifi was great too

the wifi in the room was slow and the tv didn't work at all 1 evening because of this

clean rooms, with the ability to make a choice via the app, excellent breakfast options, 24/7 gym, and very

great decor, quiet room. comfy bed. i got early check in.

i had an issue with my phone where there was no signal, so i was relying heavily on the wifi, which unfortunately

the breakfast was a buffet, the food was excellent could not fault.

breakfast, not hot bacon undercooked

wifi and tv cable signal was very poor in our room, practically not working

has all the comforts you need wifi ect

wifi worked well

experienced a slowness in wifi

place at a great price, friendly staff, lots of plug sockets, good shower pressure, good wifi, clean, and quiet

location and parking

customer service and parking facilities

was fair beds were comfortable room was clean staff were pleasant and cantered for parking of my large removal

parking

the bed was v comfy. parking was easy. staff members er was pleasant.

they had not provided any car parking facilities within their premisis

ideal location and free parking. staff were lovely.

it was close to the railway station. it had parking. the breakfast was ok

there was no wifi in the room i stayed; had only bt paid wifi

modern cool vibe. location to shopping centre , station and pool. well equiped gym

completely made our stay - making my kids really welcome

very nice hotel, comfy bed, friendly staff, good gym, good breakfast, great location,

deal through agoda was great, but i ended up needed to change the room type as our small kids ended up having

had booked a twin room that was confirmed when we arrived it was a camp bed for kids they rectified this for us

bus stops warm rooms and comfortable beds welcoming staff at check-in and easy to check-out free wifi and nearby

it was not possible to hang a towel to dry your finger in kitchen

wifi, beware of the room at the backyard it dosent feel safe

great staff, wifi, room and location

the smell of food whenever someone is cooking in the kitchen not pleasant

i couldn't access the wifi even after trying it several times and i wasn't able to leave my room at the time i

the wifi barely worked in the room so we spent our time there using our own 4g on our phones

free wifi worked well during the stay

had no wifi connection at alll

there was a slight issue with the wifi speed at first, but as soon as i reported it to the staff, they promptly

wifi connection is poor

- kind staffs - wifi - good heater - bus options

was very comfortable, wifi was extremely fast and free to use

the wifi was an issue!

well located, and a good budget hotel. had amenities, wifi and check in was straight forward

a small kitchenette area within the room displayed, so staying away for the weekend with 2 small kids we brought

amazing staff and room service

the wifi wasn't so good in the room.

wifi worked without any problems and tv/radio was fine

the room was spotless and the room service did an excellent job

there is also no wifi on the property

lack of wifi

the hotel needs renovation and also they should install wifi services.

great service great quality no wifi was an issue

no wifi, no tv, toilets blocked, others out of order

there is a bar in reception which makes for a nice additional space to the room

however, even though all the rooms had no-smoking signs, they still had a noticeable smell of smoke

friendly staff, good wifi and breakfast

excelent hotel with great staff, wifi very good, english morning breakfast (y) :)

then the choice of channels on the tv was missing some key options, such as bbc1, but the free wifi was glitch

i couldn t connect my amazon fire tv stick to the wifi.

the wifi was fast, with no issues streaming youtube in hd

wifi was good. room was quiet. lifts worked well. water in shower was hot.

and everything was super clean, the free wifi was also fast

free wifi was food

ry early) and i was really thankful for that due to a horrible jet lag

location, friendly helpful staff , early check in no problem

loved the location, friendly staff, breakfast, decor, comfort, late check out options and

kids also loved the view from the windows where they could watch the trains go by

staff very cooperative especially penzy, wifi very good

we were travelling with kids, i had requested two connecting rooms upfront, this was nicely arranged upon arrival

the corridors on the 2nd floor where my room was were constantly full of laundry trolly's

one girl connected my phone to wifi when i had a problem with it

main thing was the prices which was a shock for food and drink, but also wishing they had a kids menu for smaller

i have not used the wifi though as i was using my own data, therefore i cannot advise on the wifi

wifi

wifi is free, as well as simple complimentary

room was clean and tidy to start. wifi good. good location near train station, easy check in

very nice hotel to spend the night with that affordable price, high speed wifi

no problems with the tv or wifi

the bar prices were a bit high, but i suppose thats london prices

the room service

customer service from all staff, especially when i had a problem with wifi access on my phone

tv signal quality and wifi i.e youtube

wifi in the room was not that great, breaking many times, sometimes during video calls

wifi good

second time round i was catered for by staff as i wanted an early check in

comfy bed in a clean, warm n cosy room, decent kitchen (with utensils, crockery and appliances) available for

the kitchen cupboards were a bit messy and unclean. the bath was a bit dirty.

very basic but perfect for a short stay, with the shared self-service kitchen being a huge plus

wifi as paid for

room service didn't happen daily (sometimes was next day, sometimes 2 days after) which was fine

location good plenty of parking

we have kids they are nice people they arrange a nice hotel for us when we go to them

the staff members were nice and polite - parking facilities available which are great

free wifi

eg wifi code in room etc

there is a kitchen area also and the area is beautiful

the toilet needed to be cleaned they could not supply breakfast neither a evening meal as the kitchen was out

excellent customer service from the receptionist, who doubled as waitress and bar staff

my kids will definitely be back as will my husband and i

my kids will definitely be back as will my husband and i

the wifi could be faster but for what we paid i really cannot complain!

massive bed, nice bathroom good breakfast booked again

lovely clean, comfortable rooms. friendly staff, great breakfast.

place was clean, well decorated with a modern feel and great wifi connection

also the wifi en television are not working

the tv also didn't work because wifi connection wasn't available

tv was not connecting to any of the channels due to wifi issues and had contacted management regarding this

kitchen is very well stocked with teas, coffees and snacks and plenty of crockery and utensils, the

very small but it s what you pay for. difficult for 2 adults to get changed at the same time!

room was very tidy, very clean, warm & good wifi - definitely stay

wifi poor

the rooms were very well equipped, with good wifi, amenities and lots of

wifi really strong even with mutiple people using it with laptops ect

as i asked for them - there was a small table, comfy chair, enough power sockets and a good, free wifi in my

the wifi worked well in my room

wifi was great

i only had a few problems with the wifi connection, but the hotel manager assured me that it was only a temporary

the room was small but nice, there's a smart tv and wifi works great

value of money location & parking

providing supper and laundry facilities

very very warm rooms on cold nights powerful wifi very gentle breakfast lady

the parking was convenient as was the location and it was value for money

very good parking and for the money im happy

nice clean, air conditioned room with good wifi

great to have your own little kitchen

awoken twice, firstly by a smoke alarm going off and then another hour later by a group a noisy kids talking

good kitchen utensils

couldnt connect to the wifi

had to attend, having the rectory station right there was also ideal and the room had a good mini-kitchen and

only 2 towels provided, no hand towels, no kitchen towel

just needs a mirror somewhere and a bin in the kitchen area and then i would have no complaints!

the bed, a pan under the sink full of water collecting from the broken tap, and little to no kitchen pieces

clean, comfy , great value for money. late check out (12pm). pain free check in too (key box)

wifi did not work on second floor

the food in the bar was lovely

fast wifi and plenty of bottled water provided too

is basically no wifi

free wifi

are polite and very friendly, there was light breakfast, room was clean

very friendly staff. great location. breakfast was good. budget price.

bed, clean room, underground 5min away, dlr 2 min away, small shop next door, kitchen to use with everything

self-service breakfast a good idea

location, friendly staff, and the they have a really nice well equipped kitchen which i loved most,you will get

i did feel comfortable with the free wifi and tv facilities

of course there is extra fees for a car an a pet

free wifi & able to print for small charge

the hotel's restaurant presented an extensive selection of breakfast foods

not far from the hotel there is a park with tame squirrels, which is a huge advantage for the kids

the hotel also has kitchen with all the things you need

the self catering kitchen was well equipped (next room)

wifi

good wifi, which is always a must

facilities to make coffee or tea in the room but we were able to use the kitchen and all was provided for

i like the staff at real dreams hotel and the rooms but the wifi could of been better.

very clean rooms nice staff and helpful plus nice bar next door.

it's a hotel and busy bar you can get some noise, more so at the weekend from the bar music going till 4 am but

wifi was ok and bar attached to hotel

tv and wifi

choice of draught beers at the bar is minimal. only lagers and guiness.

clean, quiet hotel. excellent breakfast.

breakfast is very taste

i needed a fairly big desk and wifi connection and got those

lovely modern clean rooms. bar was excellent

i had to leave the breakfast room, and complained to the lady receptionist - her reply 'they are kids'

internet connection (wifi) is not reachable in my room

the wifi is better than usual in a hotel

my wife was appalled and the kids were not pleased

excellent.. comfortable.. quiet.. very clean.. great staff.. great wifi.. lovely breakfast

the breakfast served by kate included fresh fruit salad and homemade yoghurt, sourdough toast and

room was facing the main road which meant it was noisy (local kids not traffic so probably a one

only bar, not so convenient for older people that still use cash

could not make wifi work

pub was charming, the staff so welcoming and friendly, the room had everything you need, and the breakfast was

the free wifi and netflix, loved the fridge in the room.

i called up and the staff did arrange for an early check in

bathroom could be cleaned more often. nobody provided the wifi at the reception

wifi

wifi didn t work for me after a few hours, but not a big deal as i used my mobile data and there

although the hotel confirmed there would be laundry facilities prior to the stay + the label on the machine

no room service on first morning

staff are super friendly and helpful, the only downside is the minimal facilities, they have a gym which is ok

there is a beautiful michelin star restaurant attached and an elite cocktail bar down the road

a dishtowel in the kitchen is the only thing i can think of that was lacking.

maybe there could be more elevators, as sometimes you have to wait, and the breakfast dishes could be rotated

bit busy at breakfast

wifi was not working one day

delicious breakfasts, but may become a bit monotonous if you stay longer

the bar offers food all day until late, with good prices

good, stable wifi

it included a locker, rain shower, free wifi, airconditioning, large-screen tv

perfect place for stay (close to tube, train). very clean. good breakfast. wifi work quickly.

not so annoying as we used the room just to sleep and shower, not recommended for couples with kids or so

wifi was strong

called manager who was on phone at night where by he wanted to charge me 50 extra for so called early check

we had useful furniture in the room and a decent wifi connection

the wifi did not work at all in my room

awful wifi.

were greeted by the loveliest man who showed us to our room and showed us which keys etc and the wifi stuff

nothing, very good value for money, 2 adults & 3 kids

my kids love

no laundry facilities same breakfast every day

nice comfortable room. tasty breakfast. access to newspapers & wifi

the wifi is not so fast as we expected.

room in nice building with greenery around, very very clean, coffee and tea in the room and wifi top

easy 24 hour self check-in and out, super accessorised room with all essential products and kitchen appliances

with wifi at the beginning but it worked out well

good sized rooms and functional wifi

the kitchen in the room was also clean and nice and had all the necessary equipment for cooking

beautiful room, had smart tv, wifi, kettle, cups, tea and coffee, chair, comfy bed

just the parking buh is understandable

i spoke to a member of staff as i wanted a late check out and she was very accommodating with my request

don t like swimming but immediately l saw the pool at crown plaza hotel my appetite for swimming

hotel has excellent facilities gym, spa and swimming pool

wifi stopped working randomly for a day but that s the only thing i can think of!

we used the spa and had treatments and we were very well looked after

wifi connection was a bit bad

room is clean, comfortable and has good wifi connection

wifi kept dropping out and the bathroom sink smelt like there was something dead in the pipes

the property went above and beyond and made up the room with rose petals and a bottle of prosecco whilst i was

breakfast was next door and was excellent though it was busy

the staff kept the bar and kitchen open for very hungry metallica

more confontable sofa for kids. the matteras keep sliding of the bed.

the spa facilities were not available which was disappointing.

breakfast seemed too expensive

the view was amazing! had a gym wich is great , sauna and steam , staff were brilliant..

the kids enjoyed so much, they rated this place as the best stay ever, the room was immaculate, all the

smoke alarms in one of our rooms was missing, the noise coming from what i think was the shisha bar attached

bar that a good little

breakfast brought to the room was so nice

breakfast is traditional english breakfast

breakfast was included but we did not take advantage, the location was ideal for our event at