pool was wonderful and the beach was pleasant

was only one buffet so breakfast was super crowded and busy

at breakfast wasn t great

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

pool área

very good food. heated pool.

good pools, super convenient for families with kids

some of the kids club facilities really need addressing too

i always look forward to the breakfast with people making fresh food now the only thing that they make for you are eggs

it was also a holiday and there were more kids than we care to be

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

the room service box was dirty and broken because it didn't close

room service included

eakfast hall was good)

the rooftop was gorgeous with the pool and lounge chairs along with a gym and restaurant as well

service of staff in hotel roof top area bar and restaurant and pool was slow or no service

rooftop pool is

watch the sunrise in a well equipped rooftop gym

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

overall very good, the beach front,pool, restaurant (s) bar all very good

overall very good, the beach front,pool, restaurant (s) bar all very good

spa was great!

the kids club is a great option for the children, they have a lot of fun

pool water too warm

location beach , pool , swim up bar , great food , the rooms are so big

location beach , pool , swim up bar , great food , the rooms are so big

the pool bar served great tasting and reasonably priced food and drinks

marco, on the bar staff took very good care of my requests

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

gorgeous rooms; layout,pool

one of the highlights of staying at hotel ysuri is the poolside experience

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

breakfast is just as good as going to an ihop or dennys it was really good

great resort for family as lots to entertain kids

the kids club staff - daviela was wonderful with our kids, aged 3, 5, and 7 - she is so very warm and

our kids had a gorgeous room though

room was pretty big and the thing i really loved was the kitchen, mostly hotels rooms don t have a

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

the pool is very small, like a wading pool but does the trick to get cooled off

small pool warm pool was a bonus

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

the mini frig with honour bar was a nice touch

rooms and gym

fantastic bar and dinner. delicious breakfast.

breakfast was awesome, it was the best i have ever seen in any hotel so far

breakfast was slow to get set up

beautiful lobby and nice gym. the breakfast was good. friendly staff.

e french toast was to die for

the float up bar was super fun

we enjoyed room service which was excellent

but just for some people it was too low , there weren t nobody to make people have fun in the pool

enjoyed the breakfast almost every day of our stay

nature of resort equates to large availability for cabanas and pool chairs

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

the pool is amazing, the food is great and the location is perfect

beautiful room

lf around) and pool with bar

very accomodating...room ready and received a very early check in..thanks

they have a decent continental breakfast. and the suite we had was perfect for four people.

the only thing missing was a mini bar fridge which would have been helpful for storing my husbands insulin

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

the bar restaurant on the first floor, outside, has a pretty view of golf course and pool

the hotel is good if you are staying for vacation - food all included and nice pool.

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

we liked the breakfast

great location and cleaning, restaurant and bar staff.

wifi near the pool in the beach area, neither in the rooms no real balcony in the standard rooms no freshly

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

the room service was not very good.

that the pool and the beach are so close together

the pool bar has very slow service

starbucks in lobby as well as a small mini market and on site laundry

lovely infinity pool with spectacular view of the pacific ocean

breakfast is top notch, buffet you have a bit of everything highly recommend

room was on top of the bar with shows every night

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee at noon (coffee is not good), activity maps were

good gym

very clean. close to airport. small but functional room. parking

also loved that there was an adults only pool

gym bit sparse.

phone was not working entire stay and room service menu is limited.

food in the adults s hotel needs more variety, although is very small compared to the others.

liked that it was all inclusive and adults only. the staff are very nice and hospitable.

same at breakfast, they serve chilaquiles (yes) but already messed up with sour cream - unless you tell

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made that bar an easy place to make

(sometimes up to an hour) we sat at the snack bar for almost 40 mins+ waiting on simple food like guacamole and eventually our tacos

manuel at breakfast and during our late lunches playing scrabble was brilliant - he looked after us so well

pool, breakfast and lunch buffet at the hacienda.

nice heated pool

because it was beautiful and kind of quiet, so we enjoyed the gorgeous pool, even to walked around the property under the rain was the best experience ever

the adults only pools were nice

fit for whole family little kids ！ great ！

kids pool was absolutely disgusting i am sure its not fit for putting your head under as i

several pools and one for kids

we made friends everyday in the pool area

at the pool was a lil rude this time the buffet was out of food empty trays no breakfast omelette only

friendly and caring staff. fun pool slide for kids. right on the beach.

value and the adults only aspect

free parking space

nice gym

the best thing is the bar and the pool on the terrace, where we enjoyed the sun and some delicious cocktails

rooms. still good value, bed, shower, reliable wifi.

our kids had little ones, so the room service was a blessing

pool for kids.

you order room service it took about an hour to get your food and it was relatively cold when you got it

pool was awesome. kids loved it!

like it was understaffed in terms of service at the pool bar as well as delays in ordering food at dinner with in their

pool bar stay open later.

great location. nice pools and good for kids. easy access to beach which was beautiful

wait staff at the buffet, bar and bell hop were friendly

if you don’t like kids do not stay here

food was good, and the staff was great, i also like the fact that it has 2 pools with the bar in it, also angel was the best bartender

the pool was very nice and clean, there were stores and places to eat nearby, it was walking distance

pool was good. staff was very good. some traffic noise. bus outside. they'll call uber for you

closing pool at 10

cleaness place, and pool

the pool was quiet and relaxing

my partner enjoyed the gym facilities

stay at the sunset plaza beach resort and spa was absolutely wonderful

the kids club was perfect and we were able to hire a babysitter to go on out on our own without the

having breakfast with a view of the ocean in the morning was delightful

and the spa ud83dudc9eud83dudc9eud83dudc9e we would come back

pool was over crowded no hot water

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it was only available until 7pm for free and until 11pm at a cost

r kids are 12 and 9, which is the information i entered in your website)

for our teenage daughters, even though it was stated on the booking that we had two 17-year-old kids

they also have a really nice gym

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

nice roof top pool area

i wish the breakfast had tropical fruit and more varity

the pool too small and not easy to enter for people with disabilites

wish they had breakfast but the place is still great

she booked us a cabana, a romantic diner for two and spa and massage

breakfast buffet, the bedroom size, the bed quality and the spa service

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

eventually found short cuts by taking the stairs and a different path and elevator to get to the pools or beach

if you aren’t in the hyatt premiere you can’t go to the premiere pool on the top floor, so you have one lap pool which is fine but i didn’t think it reflected the

no kids

ordering room service was easy breezy

room service food was lacking compared to what they offered in their restaurants but not bad by any

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining reservations and liquor

we ate at bordeaux, hitsune, cocos cafe, oceana, and ordered room service