breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

building is great - fantastic open lobby, great gym, quiet and nice, clean rooms

rooms and gym

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

coffee maker, bar fridge and bottle water in

free breakfast included

liked they had different pools: active noisy one, quiet adult only one and kids pool

breakfast was very good especially at the pergola

location right on the beach, with multiple pools, including a quiet “no kids” pool which we found relaxing

breakfast was awesome

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

room service included

the door to the room service return was not very secure and left me feeling unsafe

it was also a holiday and there were more kids than we care to be

also fabiola and all the team at breakfast team were great

eakfast hall was good)

gym equipment - it's common for hotels to have a very small gym space, but this one had 5 cardio

excellent rooftop pool staff was very friendly and helpful room was always clean and comfortable

are a bit underwhelming and its a little hard to navigate room service food is not good and costs almost as much as the

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

after, each day you must visit the bar for room water

restaurant hours were not too convenient compared to bar

selection of american and mexican breakfast items

overall very good, the beach front,pool, restaurant (s) bar all very good

overall very good, the beach front,pool, restaurant (s) bar all very good

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much noise of music at noon (difficult to sleep) and sometimes at night until 23:00

swimming pool is quite small

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

we have a view over the staff entrance and the parking garage next door

room service breakfast was quick and tasty

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

was not as good as i thought, and not open late, room service was like 2 hours wait and was cold and fries tasted

we booked last minute and sadly only had a parking lot view.

the kids club staff - daviela was wonderful with our kids, aged 3, 5, and 7 - she is so very warm and

food was good, room service fast.

some of the music at the pool was quite loud for families with small kids

had requested an early check in as we were there quite early

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

close to airport. 750 meters from airport. good breakfast included.

no bar fridge, but not a big deal.

would be nice if it had a little lounge bar area

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

another bad thing was that there was a huge line every morning for breakfast

the room was very nice adult pool was great, food was good. staff were very helpful.

the beach and pool area

the food, pools , activities, breakfast

lf around) and pool with bar

pool and gym are fantastic

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

outstanding landscaping

th spa on

but just for some people it was too low , there weren t nobody to make people have fun in the pool

the food from each restaurant and room service was great

e french toast was to die for

service around the pool was poor

however, the coffee at breakfast was good

very clean. close to airport. small but functional room. parking

pool, food

fact that the lobby bar didn't open until 6:00 p

ate at the marina side buffet restaurant, and found there were sufficient options to meet our breakfast, lunch and dinner needs

the food variety could have been more at the breakfast

staff was friendly and the three pools, all with a swim up bar and two by the ocean were great

pool food was not that great

all food at restaurant and pool bar is fantastic

someone told us that the pizza was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that

pool and swim up bar are great

it was very nice. the margaritas at the bar were delicious

also loved that there was an adults only pool

the gym had only twoworking treadmills

you are rarely running in to other people as you walk around the property and we loved the adults only

filtration and maintenance of the rooftop pool

great to be adults only and to have also access to the other crown plaza with kids

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

manuel at breakfast and during our late lunches playing scrabble was brilliant - he looked after us so well

the sushi bar and eternity pool are great, but needs more seating just in my opinion

side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

hacienda side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

i said before it is adults only but we saw kids in this area which was kind of confusing

the adults only pools were nice

fit for whole family little kids ！ great ！

near to airport, but no noises - very friendly staff - nice program for kids - easy access to

because it was beautiful and kind of quiet, so we enjoyed the gorgeous pool, even to walked around the property under the rain was the best experience ever

hours of the pool

the activities for kids, the room earlier than 3pm....the area.

there was also a gym and activities planned every night

pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not

pool should stay a open a lil later

great location, great rooms, ocean view, gym, swimming pool.

weird free parking.

design, cleanness, air condition, wifi, rooftop pool with bar.

wifi was perfect and strong and there is a business center

the rooftop swimming pool and bar was great and offered wonderful sunset view

our kids had little ones, so the room service was a blessing

isti- manager& chef -israel) / manager of outdoor breakfast restaurant:sorry-forgot his name / maria - manager at front desk who helped arrange my

and restaurants close relatively early 1am and room service later at night 1am was very slow

didn t like making reservations for dinner and slow cold room service

maybe a little more activities for 8-9 year old kids.

breakfast was good. location great

great location. nice pools and good for kids. easy access to beach which was beautiful

and linen were old and very uncomfortable… pools were clean but so many baby’s with diapers kids etc without any supervision… no over site by security or property management

we did not have hot water for showers. a big downer. also no toast for breakfast.

excllent breakfast

very clean the linen were spotless almost new changed every other day great court year patio and pool

cleaness place, and pool

the pool was very nice and clean, there were stores and places to eat nearby, it was walking distance

the pool was quiet and relaxing

my requirements were, pool (check) air conditioning (check) private bathroom (check) and close to the beach (check) this

apartments are huge for two people, with 2 full bathrooms and another shower with toilet off the laundry room

), staff are very friendly and helpful, and the pool is perfectly clean and well maintained

loved the pool, restaurant, and chairs on the beach!

front clean relaxing staff was amazing bar area was so fun gracias carlitos y las muchachas

the pool bar served great tasting and reasonably priced food and drinks

one of the highlights of staying at hotel ysuri is the poolside experience

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality probably the

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

the kids club was perfect and we were able to hire a babysitter to go on out on our own without the

very good staff, very good location, by the beach. good food, good gym but it can be bigger

the pool was right next to the beach and the staff was amazing

bar tenders at the swimming pool are facing towards the sun the whole day is evident they have the

the pools were large and clean

room phone wasn't working and couldn't use it to call the front desk or room service

food not so bad for the price, but i think they should have ice cream for kids

they also have a really nice gym

the pool was a good size for the resort and the little shallow kids area was nice to have

food is good both at buffet, snack bar and a la

fitness centre: pool

the pool area was awesome

a rooftop pool and lounge area is a bonus which makes the hotel extra

everything in kitchen was portable

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

used the spa and it was great

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

at the lobby bar eduardo, ivan, caesar, sergio and jesus took good care of us

no kids and vip treatment

no kids and vip treatment

pool is nice rooms are clean and hotel has lots of character

small pool is great, very private with only 7 rooms

pool was drained

hotel, very hip and modern design with a great pool area

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

the pools were sufficient

enough food options , snack bar only had 3 options , the beach access is not great , the rooms were dirty and old , the first 2

got too crowded, it’s a family resort, so a lot of kids are expected, not appropriate if you want to rest

i do believe there was a picture on web site about a restaurant/bar on property overlooking the ocean

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.