happened in an emergency scenario, last straw nobody answered my phone calls as no access to the wifi no worth

the bar wasn t open much but like everywhere, it s due to lack of staff

the room was set up brilliantly for families, with a little treat for the kids.

especially since our two kids ate (exactly same menu) for free

restaurant and bar very comfortable, staff really friendly

all the staff we came across were polite and helpful, and the restaurant and bar areas are both stunning, as

location very attractive building loads of parking and all up together clearly recently

hotel, bar restaurant and staff to go with it

the room, the employees, the sitting areas, the food, the breakfast was top notch

lovely bar area and also had other really nice seating areas overlooking the lovely grounds

nice bar and restaurant with good

good location excellent staff bar and food good

nice large outdoor area to rear of bar/restaurant with picnic tables and complete with kids climbing frame,

the room itself was pleasant and comfortable. lovely outdoor area and plenty parking.

bar was great and very reasonably priced

wifi very slow

there is ample parking, and the food is out of this world

on top of all of that, breakfast was fantastic

nice friendly welcome, great breakfast.

the buffet breakfast was excellent

wifi could have been stronger

no desk or chair to work on wifi code (both) didn t

a comfy bed to sleep in, a toilet and a shower, a microwave, wifi, and a television

kitchen sink seemed to be brand new

kitchen equipment

parking for our motor bikes, convenient to town centre

nice to have a pool for my two kids

location and easy parking, the staff were excellent, they went out of their way to help

everything else was great...pool gym excellent room great spotless

breakfast was ok - no black pudding

it is a wondeful historic building typical of its time and atmosphere with an extensive bar and a restaurant

daniel and friendly bar staff. late breakfast central location

cleanliness. poor wifi. standards really low.

the bar & diningrpoom could have been opened

have been better if bar and restaurant where open but that didn't spoil our break , there is plenty bars and

spotless room. as a biker, i valued the quiet off road parking.

there is an onsite bar and restaurant which shows the football games

hotel accommodated our early check in allowing us to head off and enjoy a wedding

i couldn't connect to the wifi on neither my tablet or my phone

smart, good parking, attentive young staff, great value and location.

hotel is set in gorgeous grounds for burning some energy off the kids and dog

dinner and breakfast, eventually decided to have in the hotel, only informed in the restaurant kids eat free

there was also easily assessable room service

lift was a little clunky and scared the kids at one point

beds were too soft and having back issues we couldn t have proper sleep but the kids slept well

great breakfast

that the rooms were separate from the pub clean rooms parking was great right outside door and lovely food on

parking available outside rooms

good basic affordable food nice atmosphere individual rooms in seperate block, with parking right outside warm

the room was spacious and very comfortable with private parking

breakfast was absolutely

cooked breakfast was a bit small and basic.

property in the wood high up on the hill, very quiet with excellent parking

beautiful location set in wonderful grounds. food was very good both dinner and breakfast.

very welcoming and breakfast was filling and tasty

lass in the bar spot on lass serving breakfast spot on ud83dudc4c

really cheap for a large golf group. excellent breakfast and great staff

friendly staff and bar stocked with plenty of single malt whiskies

free wifi, bath and shower

plenty off parking spaces at back off hotel which is great

is a bit close to a straight, fast main road so kids would need keeping close by

wifi was intermittent

30pm and kitchen was already closed, so only packets of crisps available

not particularly well behaved kids in the bar.

breakfast could start a little later

breakfast and dinner were both delicious, good portions and all the food was thoughtfully prepared

wine selection very good and a large selection of drink at the bar area

surroundings, wonderful hospitality, faultless dinner and breakfast

breakfast to start each day was delicious and with a beautiful view of the gardens

breakfast was excellent ingredients and expertly cooked and served.

wifi didn't work in our room

on sweet bathroom, comfy bed. clean linen, wifi tv.

parking over the road. fair property clean

the wifi was okay. bedding smelt and looked clean. staff were friendly.

door was not secure enough. no wifi. not as pictures shown.. toiletshower smell.

room and beds check in was quick and simple plenty of parking and the car park is well signposted plenty of

easy check in, helpful staff, free parking and great location for gigs at heaton park

there is no wifi on that day, i realy need it for that day.

there wasn't a plug next to the bed, the wifi password is at reception not in the room, and the google maps

staff were friendly and helpful, and there was plenty of parking. room had a smart tv.

leisure facilities were great and the kids loved the pool

nice large gym

my husband s steak, which we ordered through room service was, stone cold when it arrived.

black dirt under sink rim and around shower which i could easily wipe off myself just such a pet hate of mine

breakfast, room, swimming pool was excellent. courtyards, bars.

good sized room, easy parking, close enough to the airport and very reasonably priced (compared to closer airport

great location! even had a little kids area in the lobby

wifi connection did not work.

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

facility for an overnight stay , bonus having a well equipped gym

lots of on suite parking

have liked to have had the option of breakfast before the bar opened, but it wasn't a big deal

wifi hardly worked at all kept dropping a lot there 5g was just as bad good job ive got lots off

also the wifi code in the book did not

old building food was lovely diane who worked in the bar downstairs very helpful and friendly made us feel very

noisy with the rooms being directly above the bar and restaurant but did quiet down after all was closed up

free parking

lovely contemporary room overlooking the canal . lovely bar with live music friendly staff

worried as i knew it was above a bar but was amazing and quiet

parking was very difficult when we arrived as very busy and limited space

wifi was poor, would stay connected room slightly smaller than expected with bed pushed up against

nice stay; parking at rear was great, huge parking area

there was zero concept of room service, so i found my room as it is the way i had left it

laundry, wi-fi, breakfast

didn't like that the wifi which was advertised as free on the website was in fact 5 pound for the night

i want blankets on the message because i have kids but when will get dear nothing.

a big shoutout to the receptionists— they were especially great with my kids

it is 100% not suitable for families with kids

we had to pay for coffee, wifi etc and we were not told in advance

no wifi

great value bar very reasonable room fine great price

no room service

when i couldn't get room service on time and i wasn't told about it

not too keen on the bar meals.

easy check in and free parking

the limited parking space but other than that its a great hotel and will most likely stay again

staff good parking easy access to motorway and trafford centre property had been done up quiet area tea and

i was over for a united game with kids

wifi is really weak, but its free so didnt make a fuss about it.

limescale there was no remote for the tv which meant we were stuck on one channel not good with kids also there

gave us early check in and late departure as they knew we were going the courteeners gig that

and the shower was amazing perfect temperature and pressure and i was on the top floor and the wifi throughout

switching off wifi was bad

staff were very accommodating with regards to early check in

parking was a concern, but no issues so probably unfounded

we used the bar and found it very good

loads of parking very friendly and helpful staff

good parking

hotel is very easy to find and has lots of free parking available but you need to log your car in at reception

arrived and there was parking on the site, staff were friendly when checking in

the wifi was poor.

wifi slow, lifts very slow.

facilities for kids

pet friendly room with double door to avoid noise.

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast

wifi very

pool was run by a private spa people had paid for a spa day and there was kids from the hotel running about and

if you're going to the ao arena, we didnt use the gym or pool but we said we will return for a spa day/overnight

the food in the bar is a bit dated and tastes like microwave food, for a hotel so close to the arena this should

the breakfast was fantastic and staff really helpful and friendly.

we didn't have breakfast but we had room service dinner one evening which was delicious

we ordered the ham and cheese toastie for room service and that was really nice and the beds were firm and

air con (essential for british summer), the room and facilities are quite new and neat, it has a gym, good

one and only downside was that we were unable to order room service due to the chef needing to leave

wifi was fibre-fast (upload/download 300mb/s)

friendly staff, comfy beds, fabulous breakfast

the gym is very clean and 24hours

superb facilities including a lounge zone, a cafe, a restaurant and a gym

cocktails at the bar were delicious and the room service we ordered was delivered very promptly

clean room, room service, afternoon tea ud83cudf75, quite environment, good location

was upgraded on arrival room 423 wow it's huge two toilets full living room with kitchen fridge and a large

laundry, big room, free coffee in the lobby, a kettle in the room, large shower cabin, very

great variety of choice and staff were very attentive as was the gentleman how worked the evening bar and cooked

kitchenette with fridge, super comfy bed, quirky rooms, free wifi,

tea, coffee and milk in our little kitchen

bed n room bed so comfy n room was so nice n peaceful from everyday here at home with 8 kids so grateful for

the bar being open late

also got good price on my booking with free breakfast which i didn t eat however was there enjoy overall met

wifi was free for the entire duration of our stay

very modern, clean, incredibly well organized. good wifi.

noice from the bar/ kitchen, no ac

the room i was in was not really easy to access the wifi

this is not the place to stay for people with young kids or with heavy luggage

and room big enough to accommodate 2 adults and 3 kids with plenty of room

perfect location just in the city center. 24h reception. discount at bar :)

what a wonderful hotel in the heart of manchester, we came with our kids we loved how quirky and fun the hotel

nice drinks at the bar and upscale restaurant on site

hotel was great with kids, they were so happy there and the staff was amazing

when they decided on times on day 2 we was checking out so we missed out if they had an area for kids that would

filter water on tap on every floor was amazing, the gym was huge, all the staff were incredibly friendly and

24h room service was brilliant too

room service

gym could have had more equipment added as it is very basic and small

room service was quick

call to take payment for the extras and any further enquires i had, i asked about options of early check in

breakfast, good gym, super clean rooms and great bedding

we accessed wifi through asking a staff member but we thought we had to pay when we initially came to the hotel

breakfast, early check in

only downfall was the bar was a little pricy but overall a great visit

very safe with my 4 kids

the early check in request was able to be honoured and the check in and parking process was very simple

destroyed my kids summer holiday

rooms where lovely and clean and staff where helpful and pleasant the breakfast was very good lots of choice

this room can be used for families with kids

around 10pm ( booked mid day) sofa beds were not ready so we had to wait with good 20 tired kids

all good.. friendly bar staff and manager

enjoyed the bar downstairs...very convenient when staying at the lower turks head.

no hand basin in room (not en-suite but knew that). wifi weak.

having a bar downstairs is a massive bonus

free wifi

staff were helpful! bar was great and breakfast was good too!

use of room keys to get into gym at the times that suit us

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

clean, modern and good breakfast. bar area was smart too

breakfast was brilliant, rooms clean and comfortable and staff couldn't have been more attentive on

our room was big enough (we were staying with kids and it was just perfect) clean& with all we needed for our

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window

the property was wonderful, from the bar to the room s, couldn t find fault with any of it

staff were great and made us feel very welcome with two kids of 6 and 11 - breakfast was yummy

the wifi speed was sometimes slow and slightly frustrating but was okay overall.

front seat available 24/7 and bar served delicious

clean friendly staff early check in great location

early check in, very friendly and clean

wifi was a bit unreliable and unfortunately dropped out as i was preparing for a presentation and

smooth early check in - just wanted to drop off my bag but they offered me a room that was ready

beds comfy warm comfortable areas bar dining room and bedrooms etc

a email) an early check in, and while i appreciate its not always possible, the lady doing the check in

decor, friendly staff, great bar for an evening drink

the night we were there we ordered burgers through room service and they were a bit dry!

the bar was quite expensive and the breakfast options were good but we weren t overly blown away

very good breakfast , friendly staff. i loved the open kitchen.

room was great and decor in the breakfast/dining area was absolutely beautiful

also, the breakfast was delicious

poor wifi, kept cutting out, would have been fine if mobile reception was okay but it s i a bit of a

and the wifi was terrible, patchy and when it was working very slow

and pillows really bad gym is a bit of a lie

amazing bar area with a great vibe

wifi was terrible, then the channels stopped working and the layout of the room was a bit mad

no laundry facility

welcoming staff - superb room - fantastic breakfast

beers, spirits, wine, soft drinks and snacks and you are also equipped with a large tv, sound bar and record

maybe being able to chose to have dinner or breakfast included in the price

hot dogs 24/7 was 10 out of 10 and our breakfast was lovely too

i like the pub and the rooftop and the staff was nice and friendly, big and good breakfast dishes, welcome

we stayed on a saturday night and the bar itself was heaving