the breakfast was delicious and we didn't have enough time to try out the pool but it looked lovely too

rooms and room service

wifi very slow or non existant

parking on-site too with secure locked gates at night

accommodation, very tidy, excellent breakfast with very friendly and helpful staff

the cleanliness and the breakfast

pool was being cleaned while l swim

amenities (gym, pool, workspace, restaurant) were always available and clean

the gardens are big so it is suitable for small families with young kids who need a few nights

the staff was very friendly❤️ breakfast was too nice the place was very clean 10/10

that is hectic especially when you travelling with kids

laundry services, coming in whilst we were still in asking for the towels

taking out indecent photos at the pool while our kids were in the pool

room service slow

on duty tried to help late at night on my arrival after my complaint but there were no clean laundry

the 2nd night, a family with kids booked in

in future put more activities for kids and make a garden for family as when it rains we an still chill as a

my wife and kids first hotel experience, they loved it

no safe parking

the 2nd night, a family with kids booked in

looked on while my husband was carrying me to the emergency room they didn't even check on the kids ,not

the wifi connection was awesome and the breakfast very delicious

the time we stayed there the was too many school kids also staying there making noise

delicious breakfast each morning

my room didn't have a bar freege

super-fast, lightning fast unlimited wifi

parking good

there was an ant problem in the kitchen area and there's no teapons in the cutlery drawer.

the kitchen space

they have a small restaurant and bar on the property, with outdoor seating and a pool

very nice breakfast

the breakfast was lovely

good breakfast and splendid service

the pool area wasn t that clean.

the security, the freedom to come and go, welcoming staff and good breakfast

wifi network was disabled,didn't work at all

fact that air-conditioner was not working, completely broken, no elevator to the third floor, and wifi was

they gave us a smoking room,and we don't smoke

easy check in multitude of parking spaces neat and clean room

from the parking was safe and hotel near to the airport for easy access to the airport

facilities excellent and the kitchen very

close to the airport, secure parking, restaurants nearby,

love it and will come back with my i kids

comfortable and neat, even have kitchen facilities

ample parking

special mention of the great gym on-site, nice spa facilities, extensive food options and high quality meals,

there are two amazing restaurants in house and a bar lounge

staff including the managers, front desk, room service and restaurant staff were outstanding

they close the kitchen too early for breakfast.

is not necessary a bad thing but we did find the room service food lacklustre( it was just wings and calamari

there is also a bit of a noise at night from the people outside and also within the hotel(laundry)

room was clean and beautiful, the mini bar came to our rescue and the breakfast was very nice

door couldn't look, the phone was not plugged in so couldn't call reception or room service, i think they must

oh and the bar manager was

i liked the food the room service the waiters were friendly and the place is clean.

we were at jhb i wasn't sure if the parking would be safe but it was safe my car was safe coz you park inside

parking space, ud83dudecf bed, shower

there is a smart tv with access to netflix, showmax, the wifi connection was favourable as well

the secured parking was exceptional as well as the wi-fi access

parking space and the quality of beds

breakfast , staff were friendly and went above and beyond to help us celebrate our daughter-in-law

full bar including coffee with wonderful bar tenders who made sure drinks were just right

the people, facilities, breakfast

great food in the restaurant, even we only had breakfast and coffees

the breakfast was awesome. the property location is easily accessible.

on my day of departure i asked for a possible late check out

location. pool.

spa (which isn't part of the hotel but is affiliated to it) is very nice and the massage was good,

soap, the room was so clean, the staff is so friendly anytime of the day, loved the swimming pool, i wish it

excellent breakfast, best in a johannesburg hotel. big rooms. good friendly and effieicent staff

good wifi was available

my kids loved the

wifi of only 350mb. no fridge in the room. no toiletries

kids enjoyed a fresh swim

i loved all the facilities (gym, restaurants, pool )

location was great as it was walking distance to the festive lights at melrose arch the breakfast variety was

arrived late to the hotel and it had no room service after 9pm and no options to purchase any snacks and drinks

the wifi could have been a little faster

no chargers for electric vehicles. pool closes soon - at dark.

some guests would still like the little things: * bar soap in the bathroom. * dishcloth &

if you need to, you can also relax by the pool

when went in, the tvs would turn on automatically, and food would take too long to get to us from room

clean, good gym and nice bar

one bedroom apartment had washing machine, dryer and nice kitchen

everything was great, location,facilities new, all the kitchen appliances available

very relaxing, the flotation pool and sauna included in the package were a dream

so enjoyed our stay here , the staff are wonderful, and they cooked us a delicious breakfast with such care

the management were amazing, allowed for an early check in with a room upgrade

space, delicious and healthy food, spa treatments, holistic health consciousness, warm and inviting

the fact that they have spa treatment rooms

the gym is so well set up and the service at the restaurant is top notch

location convenience breakfast staff

a last minute booking, nice room and nice hotel, the bar area is a but trippy and not my thing to be honest,

just that the bar had very limited options on alcohol.

the hotel is at melrose arch - so the shopping is great and the virgin active gym is just

was amazing, staff, room, location, amenities, breakfast, value for money in british pounds ,get more for your

shampoo please ud83dude03 can t use a bar of soap

our room that we booked and the room allocated to us and the system showed 2 people for one breakfast instead

and the wifi was fast

food stopped at 10pm when we got to the hotel, i ordered room service but it was limited options

gym and small swimming pool

the pool area needs more vegetation, its not attractive.

we get all the things that we needed in one place which include swimming facilities, gym, food, and beverages

both adults and kids slept really well, which made a huge difference after a long day of travel

smoking facility in the room. convenient shuttle service. friendly staff.

wifi is completely non existing

was no information in the room - would have liked to see a room service menu and information on laundry service

the gym facility

also the menu in the bar is now long in the tooth and needs to be

parking, employees, rooms all perfect

the room was basic but had all we needed. loved the dove toileteries. kids stayed and ate free.

there was a bar fridge, and iron and board, safety deposit box

next time (very soon) i'm bring my kids

the room was conveniently with 2 double beds, so we could stay together with our two kids

like the bar fridge was leaking and had a tray in it for the water

the air corn was not working and i was not given the wifi and that the toilet smell after doing number

updgrade to dstv instead of sabc channels hosts should give us wifi password at reception without us having to

wifi only and air conditioner friendly staff

updgrade to dstv instead of sabc channels hosts should give us wifi password at reception without us having to

the wifi ain't working

the room is in upstairs in a quiet place.the room security is good.the wifi signal is very good.

no wifi in the room, only in the lobby and the connection was quite poor.

the wifi was not even working

the place has clean rooms with great view and reliable wifi.

door can't lock from inside only from outside basin sink leaking water closed no hot water wifi terrible for

the indoor pool and kids pool area is amazing breakfast was lovely, good variety

rooms arent as spacious as they used to be, before there was a small kitchen space in the rooms which was great

environment, great facilities for kids and family friendly

breakfast and parking

nobody pointed out where the mosque is or even a brief map stating places of interest, gym location etc

breakfast was great, and the restaurant and room service menu had some really delicious options, well prepared

we felt very safe there, we came with a car and there is enough parking behind a fence, 24/7 guard

the rooftop pool and bar are also lovely, plus the breakfast was delicious

did not go too far out of their way when we needed laundry on short notice

very modern and pet friendly hotel. the pet menu was a nice touch. i would definitely go back.

than average airport hotel, half hourly free shuttle service only takes five mins from bus station

easy shuttle pick up. great welcoming staff. fantastic breakfast 11am checkout

well done rodney for sorting out golf at kempton park golf course

i ordered room service for dinner, very easy to order, fast service and a lovely meal

the complimentary gym was a nice touch

hotel was intimate, the staff were extremely helpful and the breakfast was great

we we on the ground floor in room 1 opposite the pool

great breakfast options

the bar prices was unreasonable

wifi is inadequate

large, well equipped gym

neat, open, wide and loads of parking

of different kinds of rooms and parking

the gym could do with a little tlc and some new equipment as some of the one s they currently have

location was perfect, close to the airport and perfect for my overnight stay with the kids

large deep pool

bed was superb ud83dudc4cud83cudffc the breakfast was delicious the staff were friendly and the pool was lovely

it is very clean and comfortable,the breakfast was delicious

daily breakfast is included and it's a hot delicious breakfast where you eat in the beautiful dining room

breakfast really nice, coffee available throughout the day, also breakfast cereal available so on

the hotel kitchen is fully halaal

rooms with a reasonably furnished mini kitchen

wifi wasn't working so i had to be logged in to another wifi

modern, big rooms, friendly staff, undercover secure parking

the single beds for kids were in perfect condition

breakfast was delicious

pool a little uninviting and would have loved a swim

wifi was inconsistent at best which was frustrating and made skype calls unstable

staff was friendly, the lodge was clean, the breakfast was delicious and the location was great - away from all

staff very friendly, good wifi connection, tidy and comfortable room, clean bathroom and filling breakfast in

room key issues on departure day shower head needs a descaling and the free wifi is a little intrusive asking

facilitates, restaurant, i was alone at gym which was a bonus

laundry took more than 24 hours for 5 items + cost an additional r391

which meant i could walk around a little bit to grab food and get some air, amazing rooftop pool, very friendly

was no option for free wifi, normally they would give the details at reception or have it inside the room to

wifi eratic

proximity to airport, shops and restuaramts. private parking garage,

location,parking.

wifi was a complete disaster

as it has a 24/7 microwave which is centrally located, laundry room, a gym and a small swimming pool