the breakfast was delicious and we didn't have enough time to try out the pool but it looked lovely too

rooms and room service

wifi very slow or non existant

parking on-site too with secure locked gates at night

accommodation, very tidy, excellent breakfast with very friendly and helpful staff

the breakfast, bed linen, ambience and the staff were excellent

however, there is need for improvement for kids entertainment channels and upgrade some old

laundry service was delayed everyday

room service was slow

the service from the staff,accommodation breakfast and the location

staff was very respectful and friendly. rooms are clean, parking is save .

was perfect,staff had good service,the kitchen staff and food was excellent,my kids we very happy ,we will

very nice place to stay with family, kids

we enjoyed the food and pool was nice as it accomdated the kids. the ice maker was the best.

the parking space is enough

despite my booking that was confirmed i had to drive back to nelspruit around 00h00 with my kids and wife because

not having bar fridge in the room.

shortage of parking when returning to the hotel quite late after a function.

so, arriving almost midnight, after driving for 7 hours with my family and kids i came to check in and she told

com and my details regarding how many kids and adults were uploaded while doing your bookings according to your

room bed shower staff friendly parking

conveniently situated, loads of shopping around, safe parking

updgrade to dstv instead of sabc channels hosts should give us wifi password at reception without us having to

was put in a smoking room, having booked non-smoking

the air corn was not working and i was not given the wifi and that the toilet smell after doing number

even though the units are cleaned daily, having items to wash things like kids bottles is needed and these are

amenities (gym, pool, workspace, restaurant) were always available and clean

my gosh, i absolutely loved almost everything especially the buffet breakfast

the parking space to far from the rooms

the gym facilities could be better

they have a small restaurant and bar on the property, with outdoor seating and a pool

they have a small restaurant and bar on the property, with outdoor seating and a pool

there was an ant problem in the kitchen area and there's no teapons in the cutlery drawer.

arrived to a friendly greeting offered the wifi without having to ask - city lodge was closes to the on ramp

super-fast, lightning fast unlimited wifi

wifi was a bit slow

parking space n security

location, security, easy parking

the wifi was quite poor.

liked the free cappuccino and wifi

we left our car at their parking during our trip and paid 300zar

the layout and 24 hour room service .

the parking is safe and secure

next time (very soon) i'm bring my kids

tried to connect to the wifi using the password on the key (card) but it kept denying me access until i just

the reception the pool the room the clean linen and the confort of the bed and the food

room cleanliness, wifi and pool

the wifi is super fast for unpaid and the room is massive

wasn't comfortable i request for kids tv channels which my email say would provide it when get there tell me

the food and bar staff are friendly and offer excellent service

the gym could do with a little tlc and some new equipment as some of the one s they currently have

wifi was not working well and they promised us that wifi is good but most of the time we used our

gym facility and room

this place is even good for hosting seminars, and bar staff are so freindly, food is excellent

only one restaurant choice for room service outdated gym

the pool was filthy

the security, the freedom to come and go, welcoming staff and good breakfast

enough secure parking, clean rooms, and happy staff

the pool area wasn t that clean.

location was very secured and very quite, the breakfast was excellent and the staff paid attention to my personal

the equipment in the gym was broken. the pool was not clean.

proximity to airport, shops and restuaramts. private parking garage,

wifi not working no water in room

location,parking.

the room had everything that i needed. the garage parking was a bonus.

armani spa was a pleasant experience and a round of golf was played at the nearby houghton golf course

secure underground parking also adds to the sense of ease and peace of mind

the staff were amazing as were the facilities - the spa was exceptional

my call for laundry service was ignored.

excellent room overlooking the golf course and everything clean....

welcoming staff, helpful, clean, breakfast very good. .

had been travelling for a while and needed to get our laundry done

the hotel is situated near the airport, has a free shuttle, a swimming pool, gym, and a buffet is available

pool

lack of a spa as i was in need of a massage after a long flight.

perfect location, easy checkin with wifi and clean facilities, friendly staff.

room service was also very good

our room that we booked and the room allocated to us and the system showed 2 people for one breakfast instead

wifi range was only in the room

it was very easy access to the airport very clean very good wifi access staff friendly

parking lots is not feasible to park during the day

the wifi worked perfectly and the tv as well

toilet pater provided and clean sheets on the bed,also managed to iron for my partner in the laundry room

parking space and the quality of beds

wifi was on and off and basically not functioning for most of our stay, the television gave us a

room phone didn't work, so there was no room service

requested a early check in and the lady at reception kindly helped me

excellent service from the receptionist to the room service staff and the chefs at the dining hall

unfortunely i woke up late & missed breakfastud83eudd23

parking is bit far

room was clean and beautiful, the mini bar came to our rescue and the breakfast was very nice

on the second day they didn't give us towels and told us that they had problem with their laundry

room service on point, i don't remember having to wait long on anything

the kids enjoyed having a tv in their own room

wifi a bit slow.

the room was spacious and the bed was comfortable , the pool area and scenery was great

weren’t always super friendly and i asked for a late check out, but our rooms were closed after 11 am and we

the 24 hour restaurant/ room service was also greatly

reception and room service staff were genuinely wonderful

computer system was down so no wifi or room key, but thays completely a first world

is not working at all wifi is also a problem

door can't lock from inside only from outside basin sink leaking water closed no hot water wifi terrible for

no wifi in the room, only in the lobby and the connection was quite poor.

the wifi was not even working

your wifi

carpets have spots, spa treatment was not available

the terrace outside the bar had an even better view of the lake

recommended sma l hotel in peaceful location; lovely garden and pool with varied seating areas; great breakfast

chef & receptionist ud83dudc4cswimming pool was clean, the room smells fresh linen where clean parking was safe

wifi didn t work in our room.

the pool, garden and gym are nice additions

their gymud83dudc4ci enjoy being there and excersising

the bed and breakfast

just don't enjoy the fact that the grass is long and the parking is a little walk away from thebl building

staff (both reception and restaurant workers), decent breakfast, swimming pool & well-equipped gym, safety and

breakfast was great. good location

only feedback for something to improve is the speed of the restaurant at breakfast time

great food in the restaurant, even we only had breakfast and coffees

pool was shady but not a problem for us!

in the morning, we had the most amazing breakfast and the staff were really attentive and even remembered that

it took an hour for my order to arrive from the kitchen, room service very slow

the stuff were friendly, the room was clean, wifi was great and food was good.

service great people good breakfast and mannered staff siya, njabulo, kitchen staff cooks lovely

the kitchen being more faster with preparation of the breakfast

breakfast was good, staff were friendly but the drinks we expensive.

spa (which isn't part of the hotel but is affiliated to it) is very nice and the massage was good,

the staff are exceptional and cater for your every need with such a happy demeanour, the hotel bar headed by

room service was brought up to our room but the food was left open. not impressed at all

i didn t like that you have to pay extra to go to the gym.

loved the breakfast selection and the bath tub in the room was a really nice touch.