my kids found old room keys and a toy ball under the night stand and in between the curtains

it's a bit much when people can hold their dog at the bar where people eat and drink

cocktails at the bar are also $14-20 so be ready for that

that the main lobby area has been taken over by a big central bar - not family friendly any more

the restaurant and bar menus were very limited and extortionately priced for what was on offer

comfortable room with fireplace, kitchenette, comfy bed and big beautiful bathroom.

pet fee. resort fee. valet fee. expensive hotel.

we waited 45 minutes to get our food- when i got my food it was cold, my hash browns were in a pool of oil the

the room had a massive office/closet, a full kitchen and two full bathrooms

shuttle to the village was great

spent most meals out with my son who i was there to visit parking

it can get a little noisy outside the rooms, especially when your room is near the kids area

kitchen, living room (air conditioner for summer was great) 2 entrances to bathroom and door

our wifi never worked, and the room was outdated and a little dirty when we arrived

no good gathering bar in this hotel. mostly quiet.

the breakfast bar was full of good pastries, burritos, and wonderful coffee

freshly made food, with bar atmosphere

pet friendly. snack bar. coffee selection.

if it was busy, parking was

rooms were nice, bar with good food attached to hotel lobby.

laundry only takes quarters and there was no change at the front desk, or at the bar and restaurants

friendly staff from the check in desk, bar service and shuttle drivers

spacious room and well designed for pets

it was also really convenient that they had a shuttle to anywhere you would like to go

the hotel gym was great for working out in

the bar tender in the lobby during pm service was horrible

great breakfast, great rooms.

shuttle buses too busy on a morning / afternoon at peak times, needs two at peak times

new and large room with great kitchen

booking site said pet friendly and may be a pet fee

bar was well managed but the wellness and gym facilities were stand out

the size and location of the hotel plus the costs a whiskey at the bar at maybe 35 dollars!

were kids running all over the place - small children who weren't always well behaved, and with parents

however, during our visit, it was evident that some members of the room service staff were unwell, exhibiting

situated for a glorious view and for a long walk on the trail the trail right behind the pool to see more

location. free parking. excellent food in restaurant. pet friendly.

ample parking right outside the hotel

), long gym/pool/hot tub/sauna hours, pool-sized hot tub, good gym w/ newer equipment, free breakfast items

an early check-in since we arrived an hour before stated check-in time, plenty of on-site parking, ease of

parking, great location, wonderful staff, very easy booking process

pool and jacuzzis are the reason why we chose this hotel as we were traveling with our kids

room service was often the only option

there were room service difficulties one night, but the hotel sorted the problem asap

need better quicker option for breakfast

location, great spa, concierge was helpful, nice pool/ hot tubs and enjoyed the lenora restaurant

wifi spotty or unavailable; breakfast could offer more choices

needs to be updated and expanded (i hear that is happening soon) and the breakfast was ok for the kids (waffle

young kids were running up and down the halls, yelling, opening and closing the access door to the pool

room was awesome-view of ravine and creek-fireplace was a bonus!staff very helpful!

the self-serve coffee, tea, hot chocolate bar open at all hours was great and the hot

i was in vail for surgery, and they accommodated early check-in and a late check out

studio room was a nice size with full kitchen and murphy bed

above re drawer, some of the utensils, no map of the property, no instructions for the kitchen items or coffee

location is perfect, pool is beautiful and everything was clean, the only recommendation would be to use the

i loved the close proximity to the pool

nice mini kitchen with a fridge, sink, 2 seat bar and great coffee maker

the facilities are great, however, there is only a small pool

the location and the kitchenette in the room

with fireplace and bar and sports on tvs and breakfast and jacuzzi

the kitchenette was very helpful, making some fresh coffee and tea after a long day of skiing

wifi was a bit spotty, but that was to be expected where we were.

wifi spotty, inconsistent (no mobile cell phone service in the whole town).

the mango bar and restaurant (next door) was surprisingly tasty

but wifi available

wifi required repeated log in, but was adequate. only one restaurant nearby.

parking with access to building with luggage was inconvenient

good room and bed. hot tub was very nice. free breakfast was excellent.

no wifi

staff was friendly, the facility was clean, bed was comfortable, and breakfast was nice.

nice rooms and pool was clean and refreshing. convenient to all our activities.

very clean pool and hot tub

the wifi was good and the breakfast was good

wifi

the indoor pool was a plus but we didn't utilize it due to time constraints

the gym was a joke with no working equipment, which made me mad because it was one of the reasons i

i know they have a communications kitchen but my room had a kitchenette but no microwave only sink and coffee

the bar is a great spot to meet other travellers or even some locals with multiple other areas to sit

parking lot, get a bigger parking lot or buy space close by that won t threaten a tow away

location, easy to park, mountains view, friendly neighborhood. the bar , food in the hotel

kitchen with utensils was fantastic

we were pleasantly surprised that the family suite had an actual bunk room for the kids

complimentary hot/cold breakfast is better than most i've had in several years at other more expensive hotels

good truck parking

pet fee. breakfast lacked any meat.

allowed for early check in

website advertised breakfast, not continental breakfast-i was expecting more-you need to offer fresh fruit,

only thing thing i did not like was the incline in the floor to get into the pool room

appreciated the pet friendly attention - first time travelers with a dog

tried calling them like 10-15 times during the 24 hours before we arrived to request early check in and they

clean room, helpfull staff, great breakfast.

no breakfast!!! i so enjoy the waffles and everything else!

that we had to split the pool time bc of covid.

pet friendly & close to eating establishments

basic breakfast

they have added a pet fee of $20 and currently not serving hot breakfast d/t covid